Cafelat.co.uk Reviews

Based on looking at the website Cafelat.co.uk, it’s clear they specialize in high-quality espresso accessories and manual espresso makers.

The site offers a comprehensive range of products, from their signature Cafelat Robot manual espresso machine to various knockboxes, tampers, milk pitchers, and essential cleaning and spare parts.

This review will delve into the features, benefits, and overall user experience offered by Cafelat.co.uk, providing insights into whether their offerings align with the needs of both home baristas and professional coffee enthusiasts.

We’ll explore the craftsmanship, functionality, and value proposition of their products, helping you make an informed decision about integrating Cafelat’s gear into your coffee ritual.

Cafelat.co.uk positions itself as the official online store for Cafelat products in the UK, emphasizing quality and design.

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Their focus on durable materials like wood and stainless steel for tampers and knockboxes, alongside specialized silicone group gaskets, suggests a commitment to longevity and performance.

The site also highlights the handmade nature of their flagship product, the Cafelat Robot, assembled and tested in Hong Kong by Paul Pratt himself, which speaks to a level of personal care and quality control not always found in mass-produced items.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Cafelat.co.uk Review & First Look

When you first land on Cafelat.co.uk, the immediate impression is one of cleanliness and functionality. The design is straightforward, allowing for easy navigation to their product categories. It’s not flashy, which is often a good sign for a brand focused on utility and performance. The site clearly prioritizes showcasing their products with good imagery and concise descriptions.

Initial Impressions and User Interface

The website’s layout is intuitive.

Key sections like “Shop,” “Our Story,” “Blogs,” and “FAQs” are easily accessible from the top navigation bar.

The use of clear product categories such as “Cleaning Products,” “Espresso Tampers,” “Knockboxes,” and “Milk Pitchers” makes browsing efficient.

The hero section prominently features their main products like the Cafelat Robot and Silicone Group Gaskets, with “Explore More” calls to action. Expresscabs.co.uk Reviews

• Ease of Navigation: The menu structure is logical, making it simple to find specific products or information.
• Visual Appeal: While not overly ornate, the product photography is high-quality, allowing users to see details of the items.
• Mobile Responsiveness: The site appears to be designed with responsiveness in mind, adapting well to different screen sizes, which is crucial for modern e-commerce.

Product Range Overview

Cafelat.co.uk offers a focused but comprehensive range of espresso accessories.

They aren’t trying to be an everything-store, which often leads to diluted quality.

Instead, they concentrate on what they do best: espresso tools.

• Cafelat Robot – Manual Espresso Maker: This is arguably their flagship product, emphasized with dedicated sections and information on its manual operation and craftsmanship. The site mentions each Robot is “handmade, assembled and tested in Hong Kong by Paul Pratt.”
• Espresso Tampers: A wide variety of tampers are available, made from different materials like Aluminum, Bamboo Wood, Walnut Wood, and Zebra Wood. This caters to various aesthetic preferences while maintaining a focus on ergonomic design for a “comfortable tamping experience.”
• Knockboxes: Essential for any espresso setup, they offer several designs including the “Cafe Knockbox,” “Classic Knockbox,” and “Home Knockbox,” emphasizing both functionality and attractive design.
• Silicone Group Gaskets: A key differentiator, these are highlighted for being free from smell or taste, and for their durability compared to traditional rubber gaskets. They offer various sizes for popular espresso machine brands.
• Cleaning Products & Spare Parts: This shows a commitment to the longevity of their products and customer support, offering brushes, cloths, and crucial spare parts for their Robot and knockboxes.

Cafelat.co.uk Features

The features highlighted on Cafelat.co.uk revolve around product quality, design, and practical usability, which are paramount in the world of coffee accessories.

They emphasize materials, craftsmanship, and user-centric design across their product lines. Myvehicle.ie Reviews

Material Quality and Craftsmanship

Cafelat takes pride in the materials they use and the artisanal approach to their products, particularly the Cafelat Robot.

This focus on quality materials directly translates to the product’s durability and performance.

• Premium Materials: Tampers are crafted from fine materials like high-grade aluminum, various woods bamboo, walnut, zebra, and stainless steel. This not only gives them an aesthetic appeal but also ensures longevity.
• Silicone vs. Rubber Gaskets: Their silicone group gaskets are a prime example of material innovation. Unlike traditional rubber gaskets that can harden and develop odors, Cafelat’s silicone versions are promoted for their lack of smell or taste and ease of maintenance, a significant benefit for espresso machine owners.

User-Centric Design and Ergonomics

A recurring theme in Cafelat’s product descriptions is their attention to design that enhances the user experience, particularly concerning comfort and functionality.

• Tampers: Their tampers are designed to be “perfectly balanced and a joy to hold,” with handles crafted to fit the shape of fingers and hands. This ergonomic consideration is crucial for baristas who perform repetitive tamping actions, reducing strain and improving consistency.
• Knockboxes: The knockboxes are described as “highly functional and very attractive,” indicating a blend of practical utility and aesthetic integration into a coffee setup. Their designs aim to minimize mess and maximize ease of use.
• Cafelat Robot: While a manual machine, its design focuses on empowering the user to control the brewing process, from pre-infusion to pressure profiling, offering a tactile and engaging experience for those who appreciate manual methods.

Cafelat.co.uk Pros & Cons

Understanding the strengths and weaknesses of Cafelat.co.uk based on their online presence and product offerings is key to assessing its value proposition.

Pros: What Stands Out Positively

Cafelat.co.uk’s strengths largely lie in their product quality, specialized focus, and transparency about their manufacturing process. Tradexprop.com Reviews

• High-Quality, Durable Products: The emphasis on premium materials silicone, high-grade metals, various woods suggests products built to last. The silicone gaskets, for instance, address common issues with rubber gaskets like hardening and off-gassing.
• Specialized Focus: By concentrating on espresso accessories and manual machines, Cafelat cultivates an image of expertise and quality in a niche market. This specialized approach often leads to superior product design and performance compared to generalist retailers.
• Transparency in Manufacturing Cafelat Robot: The clear statement that the Cafelat Robot is “handmade, assembled and tested in Hong Kong by Paul Pratt” instills confidence in the product’s craftsmanship and quality control. This level of personal involvement is a significant differentiator.
• Ergonomic and Aesthetic Design: Many products, particularly the tampers and knockboxes, are highlighted for their comfortable grip and attractive appearance, indicating a balance between form and function.
• Free UK Shipping Over £50: This is a considerable benefit for UK customers, making purchases more appealing. International shipping options are also available.
• Comprehensive Spare Parts and Cleaning Tools: Offering spare parts for the Robot and various cleaning accessories demonstrates a commitment to product longevity and customer support, allowing users to maintain their equipment over time.

Cons: Areas for Potential Improvement

While strong in many areas, there are a few points where Cafelat.co.uk could potentially enhance its offering or presentation.

• Limited Product Range Beyond Espresso: While a strength in specialization, it means the site won’t cater to broader coffee needs e.g., filter coffee brewers, grinders not specifically for espresso. This isn’t a flaw in their strategy, but a limitation for those seeking a one-stop coffee shop.
• Pricing: High-quality, handmade products often come with a premium price tag. While the site doesn’t explicitly discuss pricing strategy, potential customers might find the manual espresso maker like the Robot or high-end tampers to be a significant investment compared to mass-produced alternatives. Value is subjective, but it’s a consideration.
• Lack of Customer Reviews on Site: While not uncommon for official brand stores, the absence of customer testimonials or product reviews directly on the product pages might deter some potential buyers who rely on peer feedback for purchase decisions. However, external reviews for Cafelat products are widely available on coffee forums and e-commerce sites.
• Depth of Product Information: While descriptions are good, some technical specifications or comparisons with competitor products even if indirect could further empower buyers. For instance, more detailed insights into the engineering behind the various knockbox designs.

Cafelat.co.uk Alternatives

When considering espresso equipment, especially high-quality manual options and accessories, several other reputable brands and retailers offer compelling alternatives to Cafelat.co.uk.

These alternatives might specialize in different aspects of coffee brewing or offer a broader range of products.

Manual Espresso Machine Alternatives

If the Cafelat Robot isn’t precisely what you’re looking for, or you want to explore other manual options, here are some key players:

• Flair Espresso: The Flair Espresso line e.g., Flair Pro 2, Flair 58 are direct competitors in the manual lever espresso machine segment. They are known for their portability some models and ability to produce high-quality espresso.
  • Pros: Highly portable for some models, excellent shot quality, strong community support.
  • Cons: Can be more involved in terms of workflow heating, cleaning multiple parts, some models require external heating.
• Leverpresso: Another innovative portable manual espresso maker. It’s designed for compactness and ease of use on the go.
  • Pros: Extremely portable, simple operation.
  • Cons: Smaller shot volume, might not offer the same level of pressure control as a larger lever machine.
• Picopresso from Wacaco: Known for its extreme portability and ability to pull surprisingly good shots for its size.
  • Pros: Ultra-compact, good for travel.
  • Cons: Small water reservoir, requires a fine grind and strong arm.

Espresso Accessory Retailers

For tampers, knockboxes, milk pitchers, and other espresso tools, a variety of online retailers and brands offer high-quality alternatives. Baeandfriends.com Reviews

• Whole Latte Love US-based: A massive online retailer for espresso machines and accessories, offering a wide array of brands for tampers, knockboxes, and cleaning supplies.
  • Pros: Huge selection, competitive pricing, often have educational content.
  • Cons: Can be overwhelming due to sheer volume, shipping to UK might be expensive.
• Clive Coffee US-based: Known for curated, high-end espresso equipment. They stock premium accessories from various respected brands.
  • Pros: High-quality curated selection, excellent customer service.
  • Cons: Premium pricing, primarily serves the US market.
• Barista & Co UK-based: Offers a range of coffee accessories, including milk pitchers and coffee storage solutions, with a focus on modern design.
  • Pros: UK-based, stylish designs, good for home baristas.
  • Cons: May not have the same depth in technical accessories like specialized gaskets.
• ACME & Co New Zealand-based: Renowned for their ceramic coffee cups and durable stainless steel milk pitchers, popular in cafes worldwide.
  • Pros: Excellent quality milk pitchers, professional-grade.
  • Cons: Primarily known for milk pitchers and ceramics, less so for other espresso accessories.

Specialty Coffee Retailers

Many specialty coffee retailers also carry a selection of high-quality espresso accessories that might compete with or complement Cafelat’s offerings.

• James Hoffmann’s Square Mile Coffee Roasters UK-based: While primarily a roaster, they often stock well-regarded coffee equipment and accessories, including some tampers or knockboxes from third-party brands that meet their quality standards.
  • Pros: Curated selection, trusted source in the coffee community.
  • Cons: Product availability depends on their current stock.
• Hasbean Coffee UK-based: Another reputable UK roaster that also offers a selection of brewing equipment and accessories.
  • Pros: Good support, reliable products.
  • Cons: Focus is on coffee beans, so equipment range might be smaller.

When choosing an alternative, consider your specific needs: whether you prioritize portability, budget, design, or a particular brand’s ecosystem.

Many of these alternatives offer excellent quality and functionality, catering to different preferences within the coffee community.

How to Cancel Cafelat.co.uk Subscription

Based on the information available on Cafelat.co.uk, it appears that there is no subscription service offered by Cafelat UK Limited for physical products or recurring memberships. The website is an e-commerce platform for one-time purchases of espresso machines, accessories, and spare parts.

Therefore, the concept of “cancelling a Cafelat.co.uk subscription” does not directly apply to their business model as presented on the website. Unidragon.eu Reviews

What to Do If You’ve Placed an Order

If you have placed an order and wish to cancel it before it ships, you would typically need to contact their customer service directly and as soon as possible.

• Contact Information: The website provides contact details: [email protected] and their registered address.
• Refund Policy: Their “Refund policy” section under “Support” in the footer would be the primary place to look for details on cancellations, returns, and exchanges. While the full policy content is not visible without clicking through, this section is crucial for understanding your options.

General E-commerce Cancellation Practice:

In general e-commerce, if an order has not yet been processed for shipping, cancellation is usually straightforward.

Once an item has shipped, it typically falls under the “returns” policy.

Key takeaway: Since Cafelat.co.uk operates as a direct sales platform for coffee equipment rather than a subscription service, direct contact with their customer support team for any order modifications or cancellations is the appropriate course of action. Always refer to their official refund and returns policy for specific terms and conditions. Lvbet.com Reviews

Cafelat.co.uk Pricing

While Cafelat.co.uk does not have a dedicated “Pricing” page or a subscription model, the pricing for individual products is clearly displayed on their respective product pages.

Since they sell high-quality, often handmade, and specialized coffee equipment, their pricing generally reflects this commitment to craftsmanship and durable materials.

General Pricing Structure

The website showcases individual product prices without requiring an account or adding to a cart.

This transparency is a positive aspect, allowing potential customers to immediately see the cost of items they are interested in.

• Cafelat Robot: As their flagship manual espresso machine, the Cafelat Robot is one of their higher-priced items. Its cost reflects the unique design, manual construction, and the quality of the materials used. For example, the Cafelat Robot – Manual Espresso Maker is a significant investment for a home barista, often comparable to entry-level electric espresso machines in terms of cost. Specific prices fluctuate and should be checked on the live site.
• Espresso Tampers: These vary in price depending on the material e.g., aluminum vs. various woods and design. The Espresso Zebra Wood Tamper, for instance, would be priced at a premium due to the material and craftsmanship. Expect tampers to range from affordable to premium.
• Knockboxes: Their range of knockboxes Cafe, Classic, Home, Large/Small Tubbi also come at different price points, reflecting their size, materials, and design complexity.
• Silicone Group Gaskets: These are generally more affordable, consumable items, priced as a practical spare part or upgrade.
• Milk Pitchers: Prices for milk pitchers depend on their size and material.

Value for Money

Cafelat’s pricing strategy appears to be rooted in the value proposition of durability, precision, and unique design. Francescageorge.net Reviews

• Long-Term Investment: Products like the Cafelat Robot are often seen as long-term investments for coffee enthusiasts who appreciate manual control and high-quality espresso without the complexities and maintenance of electric machines. The “handmade, assembled and tested” claim adds to this perceived value.
• Quality Materials: The use of materials like high-grade silicone for gaskets, and various woods/metals for tampers, justifies a higher price point compared to generic, lower-quality alternatives. These materials are chosen for their longevity and performance.
• Specialization: As a brand focused purely on espresso equipment, their expertise is reflected in the thoughtful design and functionality of their products, which often translates to higher pricing.

While specific price tags are dynamic and best viewed directly on Cafelat.co.uk, the overall impression is that Cafelat positions itself as a provider of premium, well-engineered espresso tools where the cost aligns with the quality and specialized nature of the items. For those seeking durable, high-performing, and aesthetically pleasing espresso accessories, the prices are generally competitive within the specialty coffee equipment market.

Cafelat.co.uk vs. Competitors

When evaluating Cafelat.co.uk, it’s insightful to compare it against its competitors, especially within the niche of manual espresso makers and high-quality espresso accessories.

Cafelat Robot vs. Other Manual Espresso Machines

The Cafelat Robot stands out in the manual espresso segment.

Its main competitors are brands like Flair Espresso and Leverpresso.

• Cafelat Robot:
  • Strengths: Known for its robust, simple, and elegant design, providing excellent shot quality with minimal fuss. Its all-metal construction aside from the silicone gasket means extreme durability. No electricity required, making it versatile. Emphasizes handmade quality and direct control over pressure.
  • Weaknesses: Less portable than some competitors due to its weight and design. Requires a separate kettle for hot water.
• Flair Espresso e.g., Flair 58, Pro 2:
  • Strengths: A range of models catering to different needs, from highly portable to more robust home setups like the Flair 58, which requires electricity for its heated brew head. Known for excellent shot quality and a thriving community.
  • Weaknesses: Some models require more pre-heating steps especially the portable ones. Workflow can be more involved with multiple parts to assemble and clean per shot.
• Leverpresso:
  • Strengths: Ultra-portable and compact. Good for travel and small spaces.
  • Weaknesses: Smaller shot volume. Can be more challenging to get consistent results due to its very compact leverage system.

Comparison Takeaway: The Cafelat Robot often appeals to users who prioritize durability, simplicity, and consistent results in a non-electric home setup, while Flair offers more variety in portability and advanced features, and Leverpresso focuses on extreme compactness. Fitpass.co.in Reviews

Cafelat Accessories vs. General Coffee Retailers

Cafelat’s accessories tampers, knockboxes, gaskets compete with a broad range of products from general coffee equipment retailers and other specialized brands.

• Cafelat Accessories:
  • Strengths: Specialized design and high-quality materials. Their silicone gaskets are a standout feature, often cited for superior performance and longevity compared to generic rubber. Tampers are ergonomically designed with premium materials. Knockboxes are durable and well-designed for function and aesthetics.
  • Weaknesses: Limited selection beyond their core range. Prices can be on the higher end due to material quality and specialized nature.
• General Coffee Equipment Retailers e.g., Seattle Coffee Gear, Whole Latte Love:
  • Strengths: Offer a vast selection of brands and products, from budget-friendly to high-end. One-stop shop for all coffee needs grinders, machines, accessories.
  • Weaknesses: Product quality can vary widely across brands. Less focus on a single brand’s specific design philosophy or material innovation.
• Specialized Accessory Brands e.g., Pullman Espresso, Force Tamper for tampers. Rocket Espresso for knockboxes:
  • Strengths: Extremely high-precision tools, often used by professionals. Focus on specific accessory types with advanced engineering.
  • Weaknesses: Can be significantly more expensive. Might not offer as broad a range of complementary accessories as Cafelat does within its ecosystem.

Comparison Takeaway: Cafelat.co.uk differentiates itself by offering curated, high-quality, and specialized accessories that are often designed to work seamlessly with their flagship manual espresso maker, the Robot. While general retailers offer variety, Cafelat provides a focused selection known for its durability and thoughtful design. Other specialized brands might offer higher precision in specific tools but often at a higher price point and without the ecosystem approach.

Cafelat.co.uk Warranty and Support

Understanding the warranty and support structure of any online store is crucial for customer confidence.

Cafelat.co.uk provides clear information regarding its warranty policy and avenues for customer support.

Robot 1 Year Warranty

Cafelat.co.uk explicitly states a “Robot 1 Year Warranty” in its footer section under “Support.” This indicates that their flagship Cafelat Robot manual espresso machine is covered for a period of one year from the date of purchase. Quickhost.uk Reviews

• Scope: While the full details of the warranty e.g., what specific defects are covered, exclusions would be found by clicking on the warranty link, a 1-year warranty is standard for many consumer electronics and small appliances.
• Importance: A warranty provides peace of mind, assuring customers that the company stands behind the quality and functionality of its product for a reasonable period. Given the mechanical nature of the Robot, this is an important assurance.

Refund, Returns, and Exchanges

The website also has dedicated sections for “Refund policy,” “Returns,” and “Exchanges” under its “Support” footer links.

These policies are critical for managing customer expectations regarding post-purchase issues.

• Clear Policies: Having these policies explicitly stated and easily accessible is a good practice, demonstrating transparency.
• Process: Typically, return and exchange policies outline timeframes for returns, conditions for items to be eligible e.g., unused, in original packaging, and the steps a customer needs to follow to initiate a return or exchange.
• International Shipping Considerations: For international customers, understanding the return policy is even more critical due to potential complications with customs duties and shipping costs for returns.

Customer Support Channels

Cafelat.co.uk provides direct and clear channels for customer support, which is essential for an e-commerce business.

• Email: The primary contact method appears to be email: [email protected]. This is listed prominently in the footer. Email allows for detailed queries and responses, and creates a written record of communication.
• Physical Address: Their registered address 483 Green Lanes, London, N13 4BS is also provided, offering a physical point of contact, although most customer interactions would be via email for an online store.
• FAQs Section: The presence of a “FAQs” section under “News” in the main navigation and in the footer is a valuable self-service support tool. This allows customers to find answers to common questions quickly without needing to contact support directly. This section often covers product usage, troubleshooting, and general inquiries.

Overall Support Impression: Cafelat.co.uk presents itself as a brand with a straightforward and accessible support system. The clear warranty, refund, and contact information suggest a commitment to assisting customers with their purchases and addressing any issues that may arise. For any specific concerns, direct communication via email or consulting their FAQ section would be the recommended first steps.

Frequently Asked Questions

What is Cafelat.co.uk?

Cafelat.co.uk is the official online store for Cafelat products in the UK, specializing in high-quality manual espresso makers like the Cafelat Robot and a range of espresso accessories such as tampers, knockboxes, milk pitchers, and cleaning supplies. Pissup.com Reviews

Does Cafelat.co.uk offer free shipping?

Yes, Cafelat.co.uk offers free shipping on all UK orders over £50. They also ship internationally, with more information available on their website.

What is the Cafelat Robot?

The Cafelat Robot is a manual espresso maker designed for home use.

It is known for its durable, all-metal construction, ability to produce high-quality espresso without electricity, and its simple, hands-on operation.

Where is the Cafelat Robot manufactured?

Each Cafelat Robot is handmade, assembled, and tested in Hong Kong by Paul Pratt, ensuring a high level of craftsmanship and quality control.

Are Cafelat’s group gaskets made of rubber?

No, Cafelat’s group gaskets are made from silicone, unlike traditional rubber gaskets. Exitcleaners.com.au Reviews

This means they do not have any smell or taste, and they are easier to change as they don’t harden over time.

What types of tampers does Cafelat.co.uk sell?

Cafelat.co.uk sells a variety of espresso tampers made from different materials, including aluminum, bamboo wood, walnut wood, and zebra wood, all designed for ergonomic comfort and effective tamping.

What is a knockbox used for?

A knockbox is an essential item for any espresso machine setup, used to dispose of used coffee grounds pucks after brewing by knocking the portafilter against a bar.

Does Cafelat.co.uk sell cleaning products for espresso machines?

Yes, Cafelat.co.uk offers a range of cleaning products, including cleaning brushes, spare cleaning brushes, and microfiber cloths, designed to help maintain espresso equipment.

Can I find spare parts for my Cafelat Robot on the website?

Yes, Cafelat.co.uk sells various spare parts for the Barista Robot and Regular Robot, such as basket plugs, bottom gaskets, filter screens, piston plugs, and O-rings, to ensure the longevity of your machine. Feedspot.com Reviews

What is the warranty for the Cafelat Robot?

The Cafelat Robot comes with a 1-year warranty, as stated on the Cafelat.co.uk website.

How do I contact Cafelat.co.uk customer service?

You can contact Cafelat.co.uk customer service via email at [email protected].

Their registered address is also provided on the website.

Does Cafelat.co.uk have a physical store?

Based on the website information, Cafelat.co.uk operates as an online store.

Their registered address in London is primarily for official registration, not necessarily a retail storefront. Inzone.ae Reviews

Can I return a product purchased from Cafelat.co.uk?

Yes, Cafelat.co.uk has a “Refund policy,” “Returns,” and “Exchanges” section in their footer, outlining the procedures and conditions for returning products.

Is the Cafelat Robot suitable for beginners?

While the Cafelat Robot is a manual machine requiring some learning, its simple design and direct pressure control make it accessible for dedicated beginners willing to learn the manual espresso brewing process.

Are Cafelat’s products durable?

Yes, Cafelat emphasizes the use of high-quality materials and craftsmanship in its products, such as solid metals and durable woods for tampers and knockboxes, and specialized silicone for gaskets, suggesting strong durability.

What kind of milk pitchers does Cafelat.co.uk offer?

Cafelat.co.uk offers milk pitchers in various sizes, such as 0.3L and 0.5L, designed for frothing milk for espresso-based drinks.

Does Cafelat.co.uk provide brewing tips for the Robot?

Yes, the website has a “Robot manual” section that includes “Brewing Tips,” along with information on safety, how to use the Robot, maintenance, and troubleshooting. Vidaxl.sk Reviews

Can I use a pressurized basket with the Cafelat Robot?

The website mentions “Pressurised Basket” as a spare part for the Robot, indicating that it supports the use of pressurized baskets, which can be helpful for pre-ground coffee or inconsistent grinding.

What are “puckology” blogs mentioned on the site?

“Puckology” refers to the study and understanding of the spent coffee puck after brewing.

Cafelat.co.uk’s blogs section includes articles related to this, offering insights into coffee extraction and machine performance.

Is Cafelat.co.uk a reputable source for espresso equipment?

Yes, as the official online store for Cafelat in the UK, and given the brand’s reputation for quality in the manual espresso community, Cafelat.co.uk appears to be a reputable source for their products.

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