Apollo.nl Reviews

Based on looking at the website, Apollo.nl appears to be an established online retailer specializing in a wide array of consumer electronics, primarily focusing on televisions, audio equipment, and white goods for the home.

The site emphasizes its long-standing presence over 35 years, personal customer service, and official dealership status for numerous well-known brands.

While the platform offers convenient online shopping with promises of free delivery across the Netherlands and Belgium, it’s crucial to approach any significant online purchase with a clear understanding of its services, customer feedback, and how it aligns with your personal values, especially concerning financial transactions and consumer behavior.

For those looking to furnish their homes with modern appliances and entertainment systems, Apollo.nl presents itself as a comprehensive option.

However, it’s always wise to exercise prudence, particularly regarding financial dealings.

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Transactions involving interest-based payments, certain types of insurance, or schemes that involve excessive debt are not encouraged in Islam.

Instead, focus on honest trade, clear transactions, and making purchases within your means.

Opting for direct purchases, saving up for desired items, or utilizing ethical financing options that avoid interest are far more beneficial paths.

This approach ensures your dealings remain blessed and align with principles of financial responsibility and integrity, leading to a more wholesome outcome.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Apollo.nl Review & First Look

Upon an initial review of Apollo.nl, the website immediately conveys a sense of professionalism and extensive product offerings.

The layout is clean, and navigation is intuitive, allowing visitors to easily browse through categories like “Beeld” Image/TV, “Geluid” Sound, “Luidsprekers” Speakers, and “Witgoed” White Goods/Appliances. The homepage prominently displays various promotions, including “VakantieGeld Aktie” Holiday Money Promotion, highlighting discounted prices on popular items such as high-end TVs, turntables, and AV receivers.

Initial Impressions on User Experience

The website’s design prioritizes ease of use.

Key sections are accessible from the top navigation bar, and a quick scroll reveals featured products with clear pricing, including original and discounted rates.

The use of large, high-quality images for products enhances the visual appeal and provides a good sense of the items on offer. Worldchoicesports.com Reviews

• Clean Design: The site avoids clutter, focusing on presenting product information clearly.
• Intuitive Navigation: Categories are well-defined, making it simple to find specific product types.
• Prominent Promotions: Current deals and special offers are highlighted effectively, drawing immediate attention.

Product Range Overview

Apollo.nl boasts an impressive catalog of electronics from renowned brands.

Under “Beeld,” you’ll find a variety of TVs, including QLED, OLED, and LED options, along with accessories like cables and mounts.

The “Geluid” section covers everything from DACs and phono preamplifiers to AV receivers, stereo amplifiers, and network players.

“Luidsprekers” offers a diverse selection, from floor-standing models to soundbars and multi-room systems.

The “Witgoed” category is comprehensive, including refrigerators, washing machines, dishwashers, and kitchen appliances. Sourceit.com.sg Reviews

• Televisions: Extensive range from top brands like LG, Samsung, and Philips, covering various display technologies and sizes e.g., 42-inch to 83-inch.
• Audio Equipment: High-fidelity components from Marantz, Denon, NAD, Cambridge Audio, and JBL, catering to audiophiles and home cinema enthusiasts.
• Speakers: A wide selection of speaker types, including premium brands like Bowers & Wilkins, Dali, and SVS.
• Home Appliances: Essential white goods and small household items from Bosch, Siemens, AEG, and Smeg.

Customer Service and Trust Indicators

The site emphasizes customer service, mentioning “Deskundige en professionele medewerkers” and inviting customers to contact them or visit their physical store in Almere.

A Trustpilot score of 9.7 based on customer reviews is prominently displayed, suggesting a strong focus on customer satisfaction.

The claim of being an “officieel NL dealer” for all brands further adds to credibility.

• High Trustpilot Score: A 9.7 rating indicates a generally positive customer experience.
• Physical Store Presence: The existence of a brick-and-mortar store in Almere adds a layer of trustworthiness.
• Official Dealership: Reinforces authenticity and reliability of products.

Apollo.nl Cons

While Apollo.nl presents a polished and comprehensive facade, it’s essential to scrutinize potential drawbacks and areas where an alternative approach might be more beneficial, especially from a perspective prioritizing ethical consumption and financial prudence.

Many aspects of modern commerce, including those implicitly or explicitly promoted by retailers, can involve elements that are best avoided. Mtlrentacar.com Reviews

Emphasis on Consumerism and Material Accumulation

The core business model of Apollo.nl, like many electronics retailers, inherently encourages continuous consumption and the acquisition of new gadgets.

This can subtly lead to an unhealthy attachment to material possessions, fostering a desire for the latest models even when current items are perfectly functional.

This contrasts with a lifestyle of moderation and contentment, which promotes gratitude for what one has rather than constantly seeking more.

• Promotes Upgrading: The constant introduction of “newest models” and “upgrades” can pressure consumers into unnecessary purchases.
• Focus on Features over Needs: The detailed descriptions of advanced features might overshadow the actual functional needs of a household.
• Encourages Impulse Buying: “VakantieGeld Aktie” Holiday Money Promotion and similar sales tactics can stimulate impulse purchases rather than well-thought-out decisions.

Potential for Interest-Based Financing

Although not explicitly highlighted on the homepage, online retailers often partner with third-party financing solutions that involve interest Riba. This could include “Buy Now, Pay Later” BNPL schemes or traditional credit card options.

Such arrangements can lead to accumulating debt and engaging in transactions that are not permissible, creating financial burdens that far outweigh the initial convenience. Lothianbuses.com Reviews

• Hidden Riba: Financial options, if available, often carry interest, which undermines ethical financial practices.
• Debt Accumulation Risk: Easy credit can lead to overspending and a cycle of debt.
• Lack of Explicit Halal Alternatives: The site doesn’t seem to offer or promote interest-free payment plans, which is a common omission in mainstream retail.

Promoting Entertainment-Centric Products

A significant portion of Apollo.nl’s inventory, particularly TVs and high-end audio systems, falls under the category of entertainment.

While leisure has its place, an over-reliance on external entertainment sources, especially those that might contain questionable content or distract from more beneficial activities, can be detrimental.

The relentless pursuit of better sound and picture quality can overshadow the pursuit of knowledge, community engagement, or spiritual reflection.

• Focus on Visual and Auditory Pleasure: High-definition TVs and elaborate sound systems cater primarily to sensory gratification, which can become excessive.
• Potential for Time Wastage: Easy access to entertainment can lead to excessive screen time, diverting attention from productive or beneficial pursuits.
• Content Neutrality: The platform sells the hardware, but the content consumed on these devices is not regulated, potentially leading to exposure to inappropriate material.

Environmental Impact of Constant Upgrades

The continuous cycle of buying new electronics and discarding older, but still functional, ones contributes significantly to electronic waste e-waste. This has severe environmental consequences, including the depletion of rare earth minerals, energy consumption during manufacturing, and pollution from improper disposal.

A consumer model based on frequent upgrades exacerbates this issue. Constfix.co.uk Reviews

• E-Waste Contribution: Encourages replacing functional electronics, increasing landfill waste.
• Resource Depletion: Manufacturing new devices consumes valuable natural resources.
• Carbon Footprint: Production and transportation of electronics contribute to greenhouse gas emissions.

In summary, while Apollo.nl provides access to a vast array of high-quality electronics, consumers should be mindful of the underlying consumerist impulses it might foster.

Prioritizing needs over wants, avoiding interest-based financing, moderating engagement with entertainment, and considering the environmental impact of purchases are critical steps toward more responsible consumption.

Apollo.nl Alternatives

When considering alternatives to Apollo.nl, the focus shifts to finding retailers that align better with principles of mindful consumption, ethical financial practices, and perhaps even offer products that support a more balanced lifestyle.

Instead of purely chasing the latest tech, alternatives might emphasize durability, repairability, and responsible sourcing, while also avoiding financial arrangements that involve interest.

Local Independent Electronics Stores

Opting for local, independent electronics stores offers several advantages that large online retailers often cannot match. Globalbusrental.com Reviews

These stores frequently prioritize personalized service, and building a relationship with local vendors can be beneficial for troubleshooting, repairs, and community support.

• Personalized Advice: Store owners and staff often have deep product knowledge and can offer tailored recommendations based on individual needs rather than just sales targets.
• Support Local Economy: Purchasing from local businesses strengthens the community and keeps wealth circulating within the region.
• Hands-On Experience: You can physically inspect products, test them out, and ask questions directly, which is invaluable for complex electronics like TVs and audio systems.
• Easier Returns/Service: Resolving issues or processing returns can sometimes be more straightforward with a local point of contact.

Second-Hand and Refurbished Markets

Embracing the second-hand and refurbished markets is an excellent way to reduce consumption, save money, and lessen environmental impact.

Many quality electronics have significant lifespans beyond their first owner, and professional refurbishment can bring them back to nearly new condition.

• Cost Savings: Significant discounts on high-quality items compared to new retail prices.
• Environmental Responsibility: Reduces e-waste and the demand for new manufacturing.
• Finding Discontinued Models: Opportunity to acquire older, perhaps more robust, models that are no longer sold new.
• Platforms: Look for reputable certified refurbished dealers or well-regarded second-hand platforms known for electronics.

Ethical Financial Solutions for Purchases

For significant purchases, instead of resorting to credit cards or interest-based loans, explore financial alternatives that align with ethical principles.

• Saving and Cash Purchases: The most straightforward and recommended approach. Saving up for a desired item and paying in cash avoids any debt or interest. This fosters financial discipline and reduces stress.
• Halal Financing Options: In some regions, specific financial institutions offer Sharia-compliant financing, which avoids interest. This often involves a Murabaha cost-plus financing or Ijarah leasing structure, where the bank purchases the item and then sells it to you at a pre-agreed profit margin or leases it to you, thereby avoiding interest.
• Budgeting Apps and Tools: Utilize tools to track spending, set financial goals, and ensure you’re making financially responsible decisions without overextending yourself.

Focusing on Durability and Longevity

Instead of frequently upgrading, prioritize purchasing electronics known for their durability and long lifespan. Approvedcleaning.co Reviews

Research brands and models that have a reputation for reliability and are less prone to obsolescence.

This reduces the need for frequent replacements and contributes to a more sustainable consumption pattern.

• Research Product Lifespan: Look for reviews and data on how long specific electronics models tend to last.
• Repairability: Consider products that are designed to be easily repaired, if needed, rather than requiring full replacement.
• Timeless Design: Opt for products with classic designs that won’t feel outdated quickly, reducing the urge to upgrade for aesthetic reasons.

By exploring these alternatives, consumers can make more informed decisions that not only fulfill their practical needs but also align with broader ethical, financial, and environmental responsibilities.

How to Handle Apollo.nl Transactions If Necessary

While the general advice leans towards avoiding unnecessary consumption and interest-based transactions, there might be legitimate reasons to consider purchasing from a retailer like Apollo.nl, especially for essential household items or specific professional needs.

If you find yourself in such a situation, it’s paramount to approach the transaction with principles of financial responsibility and awareness. Drinkshero.com Reviews

Prioritize Cash or Debit Card Payments

The most straightforward and ethically sound method of payment is to use cash or a debit card.

This ensures that you are only spending money you already possess, thereby avoiding any form of debt or interest.

This aligns perfectly with financial prudence and is the most recommended approach.

• Direct Payment: Funds are debited directly from your bank account, preventing debt accumulation.
• No Interest: Eliminates the risk of incurring Riba interest, which is strictly forbidden.
• Financial Discipline: Encourages budgeting and purchasing within your means.

Avoid Credit Card Usage

Even if you intend to pay off your credit card balance in full, the fundamental mechanism of a credit card inherently involves Riba, as it operates on a lending model where interest is a core component.

Furthermore, credit cards can easily lead to overspending and unforeseen debt if not managed with extreme discipline. Lordofrugs.co.uk Reviews

• Riba Avoidance: Steer clear of instruments designed around interest.
• Preventing Debt Spiral: Credit cards often make it easy to spend beyond your current capacity, leading to financial strain.
• Focus on Real Wealth: Emphasize using earned wealth rather than borrowed funds.

Be Wary of “Buy Now, Pay Later” BNPL Schemes

Many online retailers, including those selling high-value items, offer BNPL services.

While they might seem attractive with interest-free initial periods, these schemes often carry hidden fees, penalties for late payments, and can still be structured in ways that involve impermissible elements.

They can also make it too easy to commit to purchases you haven’t fully budgeted for.

• Hidden Fees and Penalties: Late payment fees can be substantial, effectively acting as a form of interest.
• Over-Commitment Risk: Encourages purchasing items without immediate funds, potentially leading to financial difficulty.
• Complex Terms: The terms and conditions can be convoluted, making it difficult to fully understand the financial implications.

Thoroughly Review Return and Warranty Policies

Before finalizing any purchase on Apollo.nl, or any online retailer, take the time to meticulously review their return policy, warranty terms, and any specific guarantees like Apollo’s TV Pixel guarantee. Understanding these policies upfront can save significant hassle and potential financial loss if a product is faulty or not as expected.

• Return Window: Be aware of the timeframe within which you can return an item for a refund or exchange.
• Condition for Returns: Understand what condition the product must be in for a successful return e.g., original packaging, unused.
• Warranty Coverage: Know the length and scope of the warranty, and who to contact for repairs or replacements.
• Specific Guarantees: For instance, Apollo.nl mentions a “TV Pixel garantie,” which is crucial for TV purchases. Ensure you understand its specifics.

Keep Records of All Transactions

Maintain diligent records of your purchases, including order confirmations, payment receipts, and any communication with customer service. Ticketbox.mu Reviews

This documentation is invaluable if disputes arise or if you need to utilize warranty services.

• Order Confirmation: Save the email confirmation with order number and product details.
• Payment Proof: Keep a record of your debit card transaction or bank transfer.
• Communication Log: Document dates, times, and content of any emails or calls with customer support.

By adhering to these guidelines, you can navigate necessary transactions with greater awareness and integrity, minimizing potential pitfalls and ensuring your consumer behavior remains aligned with responsible principles.

Apollo.nl Pricing

Apollo.nl’s pricing structure is typical of an electronics retailer, featuring a mix of regular prices, discounted promotional prices, and a focus on high-value items.

Based on the homepage, they employ common retail strategies to attract customers, such as “VakantieGeld Aktie” Holiday Money Promotion and emphasizing free delivery.

Promotional Pricing and Discounts

The website prominently features products under special promotions, indicated by striking out the original price and displaying a lower, discounted price. Lunis.ai Reviews

This is a standard retail tactic to create a sense of urgency and value. For example:

• Thorens TD-101A platenspeler Zwart: Originally €499.00, now €350.00. This represents a substantial saving of €149.00, or about 30%.
• DALI OBERON 7 luidspreker Zwart Essenhout per set: Original price €1198.00, discounted to €868.00. This is a saving of €330.00, approximately 27.5%.
• Marantz Cinema 60 DAB AV versterker Zwart: Reduced from €1399.00 to €1079.00, a saving of €320.00 around 23%.
• LG OLED OLED55G45LW: Marked down from €1599.00 to €1499.00, a smaller but still noteworthy saving of €100.00 about 6.25%.
• Philips 65OLED909/12 65″ AMBILIGHT OLED TV: Discounted from €2099.00 to €1899.00, saving €200.00 around 9.5%.

These promotions are a key part of their sales strategy, aiming to incentivize immediate purchases.

It’s important for consumers to evaluate whether these discounts are genuinely needed purchases or merely attractive offers.

Free Delivery and Service Inclusions

Apollo.nl advertises “altijd GRATIS bezorging Door heel Nederland en België,” which is a significant value-add, especially for large and heavy items like TVs and white goods.

This can save customers considerable shipping costs. Innovativeseeds.com Reviews

Additionally, the mention of “Deskundige en professionele medewerkers” and “Persoonlijk Apollo advies” suggests that the listed prices implicitly include a level of pre-sale and post-sale support.

• Cost Savings on Shipping: Free delivery for bulky items is a substantial benefit.
• Included Support: The pricing likely accounts for access to their knowledgeable staff for advice.

“Personal Deal” and Cashback Offers

The site also highlights options like “Persoonlijke deal aanvragen?” Request a personal deal? and “Cashback en cadeau acties.” These features suggest flexibility in pricing for certain customers or products, and additional incentives beyond direct price reductions.

While cashback can seem appealing, it’s vital to understand the terms and conditions, as these often require specific steps or future purchases.

• Negotiation Potential: The “personal deal” option might allow for some price flexibility, particularly for bundled purchases or high-value items.
• Conditional Savings: Cashback offers usually come with requirements that need careful review.

General Price Range

The product examples on the homepage indicate that Apollo.nl operates in the mid-to-high end of the electronics market.

Prices range from a few hundred euros for accessories or smaller appliances to several thousand euros for premium TVs and audio systems. Highfieldgarage.co.uk Reviews

This positioning caters to consumers looking for quality and established brands.

• Entry-Level to Premium: Caters to a broad spectrum of budgets within the quality electronics segment.
• Focus on Branded Products: Prices reflect the value and quality associated with top electronics manufacturers.

When evaluating Apollo.nl’s pricing, it’s crucial for consumers to not just look at the discounted numbers but to consider the overall value, the genuine need for the product, and to avoid being swayed by marketing tactics that encourage unnecessary spending or interest-based financing.

A disciplined approach to budgeting and assessing genuine needs is always the best strategy.

Apollo.nl vs. Other Retailers General Comparison

When considering a purchase from Apollo.nl, it’s natural to compare it with other retailers in the consumer electronics market.

While a direct, real-time price comparison across all products is beyond the scope here, we can assess general differentiators based on Apollo.nl’s stated value propositions and common market dynamics. Rapid-remove.com Reviews

Online Pure Players e.g., Bol.com, Coolblue – Dutch/Belgian context

In the Netherlands and Belgium, major online retailers like Bol.com and Coolblue are significant competitors.

These platforms often boast vast product ranges, highly efficient logistics, and sophisticated online user experiences.

• Apollo.nl’s Advantage:
  • Specialization: Apollo.nl appears more specialized in high-end audio and visual equipment, potentially offering a deeper selection or more expert advice in these niches compared to generalist online marketplaces.
  • Physical Store Presence: The Almere store offers a tangible point of contact, which is a significant differentiator from pure online players, allowing for hands-on experience and face-to-face consultations.
  • Personalized Service: Their emphasis on “Persoonlijk Apollo advies” suggests a more tailored customer experience than the often automated support of larger online giants.
• General Online Retailer Advantage:
  • Broader Product Range: Often stock an even wider variety of products beyond electronics.
  • Faster Delivery Options: May offer same-day or next-day delivery more extensively.
  • Competitive Pricing: Due to scale, they can often engage in aggressive pricing strategies.

Large Chain Stores e.g., MediaMarkt – European context

Physical chain stores like MediaMarkt offer a similar mix of online and in-store shopping experiences.

They have a wide physical footprint and often run large-scale promotions.

*   Niche Expertise: Apollo.nl might offer more in-depth expertise in specialized audio/video segments where chain stores might have less trained staff.
*   Customer Service Focus: A smaller, more focused retailer can sometimes provide more dedicated customer service than a large chain store.
*   Exclusive Brands/Deals: May carry specific brands or offer unique bundles not found in mass-market chains.

• Large Chain Store Advantage:
  • Immediate Availability: Often have products in stock for immediate pickup.
  • Price Matching: Many chain stores offer price matching policies.
  • Extensive Display Areas: Larger showrooms for side-by-side comparisons of multiple brands and models.

Direct-to-Consumer DTC Brands

Some high-end audio or specific appliance brands now sell directly to consumers online. Christiantour.ro Reviews

*   Multi-Brand Comparison: Apollo.nl allows customers to compare different brands and products in one place, something a DTC site cannot offer.
*   Bundling Opportunities: Easier to create a complete home cinema or audio setup by mixing and matching components from various brands.

• DTC Brand Advantage:
  • Potentially Lower Prices: By cutting out the middleman, DTC brands can sometimes offer lower prices.
  • Direct Manufacturer Support: Customer service and warranty claims go directly to the manufacturer.

Key Differentiators of Apollo.nl

Based on its website, Apollo.nl differentiates itself through a combination of:

• Longevity and Reputation: “Al meer dan 35 jaar uw vertrouwde adres” Over 35 years your trusted address builds significant trust.
• Expert Advice: Emphasis on “Deskundige en professionele medewerkers” and “Persoonlijk Apollo advies.”
• Official Dealership: Reinforces authenticity and direct manufacturer support for warranties.
• Combined Online and Offline Presence: The ability to shop online or visit a physical store offers flexibility.
• High Trustpilot Score: A 9.7 score is a strong indicator of customer satisfaction.

When making a purchase, always compare prices, read reviews, and consider the total value proposition, including delivery, warranty, and customer support, while adhering to ethical financial principles.

How to Cancel Apollo.nl Subscription or Order

While Apollo.nl doesn’t appear to offer typical “subscriptions” in the streaming service sense, the term might apply to newsletters or potential future loyalty programs. More commonly, cancellation refers to an order.

For any form of cancellation on Apollo.nl, understanding their policies is key, as is approaching such actions with clarity and adhering to responsible consumer practices.

Cancelling an Order Before Shipment

The easiest time to cancel an order is before it has been shipped. This typically involves minimal hassle and ensures no product exchange or return process is necessary.

• Immediate Action: As soon as you decide to cancel, contact Apollo.nl’s customer service. Speed is critical because once an item ships, the cancellation becomes a return.
• Contact Methods:
  • Phone: Call their customer service line during business hours. A direct conversation can often expedite the process.
  • Email: Send an email to [email protected], clearly stating your order number and request for cancellation. Keep a record of this email.
  • Online Account: If you have an account, check if there’s an option to cancel pending orders directly through your order history.
• Confirmation: Always request and retain a cancellation confirmation, whether by email or a reference number from a phone call. This is your proof.

Returning an Order After Shipment 14-Day Cooling-Off Period

In the Netherlands, consumers have a statutory right to a “cooling-off period” of 14 days for online purchases.

This allows you to return a product without giving a reason, often referred to as the “right of withdrawal.” Apollo.nl explicitly mentions “14 dagen bedenktijd” 14 days reflection period.

• Notification: You must inform Apollo.nl of your decision to return the product within 14 days of receiving it. This can typically be done via their contact form, email, or a clear written statement.
• Product Condition: The product should be returned in its original condition, complete with all accessories, packaging, and manuals. While you are generally allowed to inspect the product as you would in a physical store, using it extensively might diminish your right to a full refund.
• Return Shipping: Understand who bears the cost of return shipping. While the retailer typically refunds the initial shipping costs if any, the cost of returning the item often falls on the consumer, unless the item is faulty.
• Refund Process: Upon successful return and inspection, Apollo.nl should refund your payment within 14 days.

Cancelling a Newsletter or Marketing Subscription

If you’ve only subscribed to their newsletter or marketing communications and wish to stop receiving them, this is usually a simple process.

• Unsubscribe Link: Most marketing emails will have an “unsubscribe” link at the bottom. Clicking this should remove you from their mailing list.
• Contact Customer Service: If the unsubscribe link doesn’t work or is unavailable, contact Apollo.nl customer service directly and request to be removed from their mailing lists.

Important Considerations

• Terms and Conditions: Always refer to Apollo.nl’s full “Algemene voorwaarden” General Terms and Conditions or their specific return policy page for the most accurate and up-to-date information. Policies can vary slightly between retailers.
• Proof of Purchase: Always have your order number and proof of purchase readily available when communicating with customer service.
• Ethical Returns: While consumer rights are important, it’s also ethical to avoid returning products due to buyer’s remorse if the item is perfectly fine and you simply changed your mind after significant use. Consider lending or donating items you no longer need.

By following these steps, you can navigate any cancellation or return process with Apollo.nl efficiently and responsibly.

FAQ: Apollo.nl Reviews

How long has Apollo.nl been in business?

Apollo.nl states they have been your “vertrouwde adres” trusted address for “Al meer dan 35 jaar,” indicating they have been in business for over 35 years.

What kind of products does Apollo.nl sell?

Apollo.nl specializes in consumer electronics, including a wide range of televisions QLED, OLED, LED, audio equipment amplifiers, receivers, turntables, headphones, loudspeakers floor-standing, bookshelf, soundbars, and white goods/home appliances washing machines, dryers, refrigerators, kitchen appliances.

Is Apollo.nl an official dealer for its brands?

Yes, Apollo.nl explicitly states they are an “officieel NL dealer” official NL dealer and are “geautoriseerd voor al onze merken,” meaning they are authorized for all the brands they carry.

Does Apollo.nl offer free delivery?

Yes, Apollo.nl advertises “altijd GRATIS bezorging Door heel Nederland en België” always FREE delivery throughout the Netherlands and Belgium.

What is Apollo.nl’s Trustpilot score?

Apollo.nl proudly displays a Trustpilot score of 9.7 according to their customers, indicating a very high level of customer satisfaction.

Does Apollo.nl have a physical store?

Yes, Apollo.nl has a physical store located in the “gezellige centrum van Almere stad op Korte Promenade 5” cozy center of Almere city at Korte Promenade 5.

Can I get personal advice from Apollo.nl?

Yes, Apollo.nl encourages customers to seek “Persoonlijk Apollo advies” Personal Apollo advice from their “deskundige en professionele medewerkers” expert and professional employees either by contacting them or visiting the store.

What is Apollo.nl’s return policy or “reflection period”?

Apollo.nl mentions “14 dagen bedenktijd” 14 days reflection period, which refers to the statutory 14-day cooling-off period for online purchases in the Netherlands, allowing customers to return products.

Does Apollo.nl offer cashback or gift promotions?

Yes, the website mentions “Cashback en cadeau acties” Cashback and gift promotions, indicating they run various special offers.

What is Apollo.nl’s “TV Pixel garantie”?

Apollo.nl offers a “TV Pixel garantie,” which suggests a specific guarantee related to the pixel quality of the televisions they sell, though specific terms would need to be checked on their site.

Can I request a personal deal from Apollo.nl?

Yes, Apollo.nl has a clear option to “Persoonlijke deal aanvragen?” Request a personal deal?, suggesting flexibility for tailored offers.

What payment methods are implicitly supported by Apollo.nl?

While not explicitly detailed on the homepage, typical online retailers in the Netherlands support iDeal, credit cards, and bank transfers.

For ethical reasons, it’s advised to stick to debit card or direct bank transfer payments to avoid interest.

What are Apollo.nl’s opening hours?

The website mentions “Openingstijden” Opening hours as a navigation link, indicating that detailed store hours are available on a dedicated page.

How do I contact Apollo.nl customer service?

You can contact Apollo.nl via email at [email protected], by phone, or by visiting their physical store in Almere.

Does Apollo.nl sell vintage audio equipment like cassette decks?

Yes, under their “Geluid” category, Apollo.nl lists “Cassettedeck / cassettespeler” Cassette deck / cassette player, indicating they cater to fans of classic audio formats.

Do they sell accessories for TVs and audio systems?

Yes, Apollo.nl offers “TV kabels,” “TV Beugel en steun” TV bracket and support, “TV Accessoires,” “Kabels Hifi Accessoires,” and “Luidspreker kabels” Speaker cables and “Luidspreker standaard Accessoires.”

Are the prices on Apollo.nl competitive?

Apollo.nl displays clear discounts on many items, such as their “VakantieGeld Aktie,” suggesting they aim to offer competitive pricing.

However, for a complete comparison, individual product prices should be cross-referenced with other retailers.

How does Apollo.nl handle product returns if I change my mind?

As they offer a “14 dagen bedenktijd,” you can typically return a product within 14 days of receipt, provided it’s in its original condition, for a refund.

Does Apollo.nl offer installation services?

While not explicitly stated on the homepage, their emphasis on “deskundige en professionele medewerkers” and a physical store presence might imply they offer or can arrange for installation services for complex home cinema or appliance setups.

This would need to be confirmed directly with them.

What brands of white goods does Apollo.nl carry?

Apollo.nl carries white goods from reputable brands such as AEG, Bosch, HISENSE, LG, Philips, Samsung, and Siemens extraKlasse.