Based on checking the website, MedOnTheGo.com appears to be an online medical supply store offering a wide range of products for various medical needs, from wound care to diabetic supplies.

They highlight their commitment to personalized customer service, a broad product selection over 17,000 items, and efficient shipping from a network of 17 warehouses across the U.S.

While the platform seems to cater to essential healthcare product needs, it’s crucial for consumers to approach all online purchases, especially those related to health, with discernment and ensure the products align with ethical and permissible guidelines, seeking alternatives if any aspect raises concerns.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

MedOnTheGo.com Review & First Look

Upon a first look at MedOnTheGo.com, the website presents itself as a dedicated online hub for medical supplies, aiming to serve individuals who need to procure healthcare products outside of a hospital setting.

The site emphasizes its extensive inventory and a customer-centric approach, promising personalized care and expert assistance.

This immediate impression suggests a platform focused on accessibility and support for medical supply procurement.

Initial Impressions of the User Interface

The website’s interface is straightforward and functional, designed for easy navigation.

Key categories like “Wound Care,” “Incontinence,” “Needles and Syringes,” and “Diabetic Care” are prominently displayed, making it simple for users to locate specific product types.

While not overly flashy, the design prioritizes utility, which is often a positive for medical supply sites where clear, quick access to information is paramount.

Product Range and Availability

MedOnTheGo.com claims to carry over 17,000 different products, a substantial inventory that could meet a wide array of medical supply needs. The featured products on the homepage, such as “Blue Nitrile Gloves,” “1mL Syringe,” and “Attends Personal Cleansing Wipes,” give a snapshot of the diversity. This breadth of products suggests that individuals discharged from hospitals or those managing chronic conditions might find many of their required items in one place, theoretically simplifying the purchasing process.

Stated Commitment to Customer Service

A recurring theme on the MedOnTheGo.com homepage is their dedication to customer service.

They state, “The founders of MedOnTheGo.com believe each customer deserves individualized care because no two persons’ medical or personal needs are the same.” They also mention being available by phone Monday through Friday from 9:00 am to 8:00 pm EST and Saturdays from 12:00 pm to 5:00 pm EST.

This emphasis on direct communication and personalized assistance is a strong selling point for a site dealing with sensitive medical needs. Animationshorts.co.uk Reviews

MedOnTheGo.com Cons

While MedOnTheGo.com aims to provide a comprehensive service, there are several areas that consumers should consider carefully, especially regarding the nature of medical supplies and the ethical implications of certain products or their use.

Ethical Concerns Regarding Specific Product Categories

It’s important to approach the purchase of medical supplies with a discerning eye.

While many products offered are genuinely beneficial for health management, certain categories or specific items, particularly those related to needles and syringes, can raise concerns if not used responsibly or for legitimate medical purposes.

The potential for misuse, even if unintended by the vendor, is a factor worth acknowledging.

It is paramount that all medical items, especially those with potential for misuse, are acquired and utilized strictly under proper medical guidance and for permissible, health-affirming purposes.

Lack of Detailed Product Information for Sensitive Items

While the website lists many products, the depth of information for each item can vary.

For highly specialized or sensitive medical devices, customers might need more comprehensive details, specifications, and usage instructions directly on the product page.

Relying solely on a brief description can be insufficient, especially when dealing with products that require precise application or have specific compatibility requirements.

This necessitates that users do their due diligence and consult medical professionals for guidance on appropriate product selection and usage.

Reliance on Self-Diagnosis for Product Selection

The website offers a broad selection, but ultimately, the onus is on the customer to select the correct products for their needs. Zerowork.io Reviews

While MedOnTheGo.com mentions offering “comprehensive online medical supplies consulting based on your individual needs and on our experiential knowledge,” this is not a substitute for professional medical advice.

Customers, particularly those recently discharged from hospitals, may be vulnerable to making incorrect choices without direct guidance from a healthcare provider who understands their specific medical history and ongoing treatment plan.

This highlights the importance of always consulting with a qualified medical professional before purchasing or using any medical supplies.

Potential for Over-Purchasing or Unnecessary Items

Given the vast inventory of over 17,000 products, there is a possibility that customers, without proper medical oversight, might purchase items they don’t truly need or in quantities that are excessive.

In a healthcare context, this can lead to wasted resources and potentially even create a false sense of security or dependency on products.

Responsible purchasing involves clear needs assessment, ideally guided by a medical professional.

MedOnTheGo.com Alternatives

For those seeking medical supplies, a variety of alternatives exist that might offer different benefits, pricing structures, or focus on specific types of care.

It’s always wise to explore multiple avenues to ensure you’re getting the best possible products and service.

Local Medical Supply Stores

Pros:

Immediate Access: You can often get products the same day, which is crucial for urgent needs.
Personalized Assistance: Staff can provide hands-on help, demonstrate products, and offer direct advice.
Trial and Fit: For items like mobility aids or incontinence products, you can often try them out or get fitted before purchasing.
Community Connection: Supporting local businesses contributes to the local economy.

Cons: Docupost.com Reviews

Limited Inventory: Local stores may not carry the same vast selection as online retailers.
Higher Prices: Overhead costs can lead to higher prices compared to online stores.
Operating Hours: Subject to specific business hours, unlike 24/7 online access.

Major Online Retailers with Medical Supply Sections

Vast Selection: Companies like Amazon, Walmart, or CVS online often have extensive medical supply sections.
Competitive Pricing: High volume sales often lead to lower prices and frequent discounts.
Customer Reviews: Access to numerous customer reviews can provide valuable insights into product quality and effectiveness.
Fast Shipping: Many offer expedited shipping options, including same-day or next-day delivery in some areas.
Less Specialized Support: Customer service might be generalized rather than focused specifically on medical needs.
Overwhelming Choices: The sheer volume of options can be daunting for some users.
Quality Variance: It can be harder to vet the quality of third-party sellers on large platforms.

Direct-to-Consumer Brands Specializing in Specific Conditions

Expertise: These brands often specialize in a particular medical condition e.g., diabetes, ostomy care and offer highly curated products and deep knowledge.
Community Support: Many specialized brands offer online communities, forums, or educational resources for their customers. Roamwildproducts.com Reviews
Innovative Products: They might be at the forefront of developing new or improved products for specific needs.
Limited Scope: You’ll need to use multiple brands if you have diverse medical supply needs.
Potentially Higher Costs: Niche products can sometimes be more expensive due to specialized manufacturing or lower production volumes.
Subscription Models: Some might push for subscription models which may not always be ideal for intermittent needs.

Hospital or Clinic Affiliated Stores

Trusted Source: Products are often vetted by medical professionals and directly align with hospital-recommended items.
Integration with Care: Your doctor or nurse might directly recommend or provide prescriptions for these stores.
Insurance Navigation: They may be more adept at handling insurance claims and billing.
Convenience: May require a physical visit or navigating specific hospital systems.
Pricing: Prices might be set by hospital contracts and less competitive.
Limited Selection: Typically carry only the most commonly used items within their specialty. Jobtest.org Reviews

When exploring alternatives, consider factors such as the urgency of your need, the specificity of the product, your budget, and your preference for direct support versus a wider selection.

Always verify product quality and ensure any purchase aligns with your health goals and permissible guidelines.

How to Cancel MedOnTheGo.com Subscription

The MedOnTheGo.com website does not explicitly mention a subscription service for regular product deliveries.

Their business model appears to be transactional, where customers place individual orders as needed rather than enrolling in recurring shipments for specific products.

This implies that there isn’t a traditional “subscription” to cancel in the way one might cancel a streaming service or a monthly box delivery.

However, if a customer has set up any form of recurring order or believes they are part of an ongoing delivery schedule not immediately apparent, the best course of action would be to directly contact MedOnTheGo.com’s customer service.

Steps to Inquire About or Cancel Any Potential Recurring Orders:

Review Your Order History: First, check your account on MedOnTheGo.com if you have one for any past orders that might indicate a recurring or “auto-ship” option was selected. Also, review your email confirmations for any terms related to subscriptions or repeat deliveries.
Contact Customer Service Directly:
- Phone: Call their customer service line at 1 800 430-2426. This is typically the most direct and efficient method for resolving account-specific inquiries.
- Email/Contact Form: Look for a “Contact Us” section on their website for an email address or a contact form. Clearly state your concern, provide your account details if applicable, and explain that you wish to inquire about or cancel any recurring orders associated with your account.
Be Specific in Your Request: When speaking or writing to them, clearly state that you want to confirm if you have any active recurring orders or subscriptions and, if so, that you wish to terminate them immediately.
Confirm Cancellation: After your request, ask for a confirmation email or reference number that verifies the cancellation of any potential recurring service. This provides proof in case of any future billing discrepancies.

Since the website focuses on individual purchases rather than subscriptions, the emphasis is on making single orders easy and ensuring customer satisfaction with each transaction.

Therefore, the concept of “canceling a subscription” might not apply in the conventional sense for most users of MedOnTheGo.com.

How to Cancel MedOnTheGo.com Free Trial

Based on the information available on the MedOnTheGo.com website, there is no mention of a free trial offering for any of their products or services. The site operates as a direct-purchase e-commerce platform where customers buy medical supplies outright. They do not appear to offer services or products that typically come with a free trial period, such as software, premium memberships, or recurring delivery services with an initial trial.

Therefore, the concept of “canceling a free trial” for MedOnTheGo.com is unlikely to apply to their current business model. Naturally-essential.com Reviews

What to do if you encounter a “free trial” scenario unlikely for this site:

While it’s highly improbable given their current stated operations, if for any reason you encountered an offer that seemed like a “free trial” related to MedOnTheGo.com or a third party linking to them, here’s what you would typically do:

Immediately Review the Terms and Conditions: Any legitimate free trial comes with specific terms and conditions outlining its duration, what happens at the end of the trial, and how to cancel. This information is crucial.
Locate Cancellation Instructions: These terms would provide instructions on how to cancel before the trial period ends to avoid being charged. This might involve:
- Logging into your account and finding a “Subscriptions” or “Membership” section.
- Calling a specific customer service number dedicated to trials.
- Sending an email to a designated cancellation address.
Contact Customer Support Directly: If you cannot find clear instructions, contact MedOnTheGo.com’s customer service at 1 800 430-2426 and explain the situation. Be prepared to provide any details about the “trial” offer you received.
Monitor Your Bank Statements: After attempting to cancel, closely monitor your bank or credit card statements for any unauthorized charges. If charges appear, dispute them with your bank or credit card company.

Given that MedOnTheGo.com focuses on straightforward sales of medical products, the absence of a free trial model is consistent with typical medical supply e-commerce.

Always be vigilant about offers that seem too good to be true, especially from unfamiliar sources, to protect yourself from scams.

MedOnTheGo.com Pricing

MedOnTheGo.com’s pricing structure is straightforward: individual product pricing.

As an online medical supply store, each item listed on their website has a specific price, similar to how a traditional retail store operates.

There are no overarching subscription fees or membership tiers detailed on their homepage that would affect pricing.

Key Aspects of MedOnTheGo.com Pricing:

Per-Item Pricing: Each product, such as “Blue Nitrile Gloves” at $10.65 per box or “1mL Syringe” at $64.95 per box of 100, is individually priced. This allows customers to see the exact cost of each item they wish to purchase.
Bulk Purchase Opportunities Implied: While not explicitly stated as “bulk discounts,” many medical supplies, like gloves and syringes, are sold in boxes or cases. For instance, the “1mL Syringe” is listed as “Box/100” at $64.95, meaning you purchase 100 units at that price, which is standard for medical supplies. This often results in a lower per-unit cost compared to buying individual items from a local pharmacy, for example.
Shipping Costs: The website mentions that products ship from a “Network of 17 warehouses all over the U.S.” to “cut shipping costs for our clients” and that “getting medical products delivered on Time, shouldn’t cost a fortune.” While this suggests an effort to minimize shipping expenses, the exact shipping costs are likely calculated at checkout based on order total, weight, destination, and chosen shipping speed. Customers should always check the final shipping cost before completing their purchase.
No Stated Membership Fees: There’s no indication of any annual or monthly membership fees required to access their products or special pricing. This suggests that all customers can access the listed prices directly.
Return Policy: MedOnTheGo.com states, “We offer no-hassle returns on all our products.” While this isn’t directly a pricing factor, a clear and straightforward return policy can impact the effective cost if a product needs to be returned or exchanged, saving potential restocking or shipping fees.
Sales Tax: As with any online purchase, applicable sales tax will likely be added at checkout, based on the customer’s shipping address and local regulations.

Examples of Product Pricing from homepage:

Blue Nitrile Gloves Medium: $10.65 Box/100
1mL Syringe 25 Gauge 1 Inch Needle VanishPoint: $64.95 Box/100
Attends WCPP1000 Personal Cleansing Wipes Scented Soft Pack: $3.15 48 Count
BD 1mL Tuberculin Syringe with Luer Lock Tip: $0.92 1 Each
Ultra-Fine 1mL Insulin Syringe 30G 1/2 Inch Needle BD: $59.45 Box/100

These examples illustrate that pricing varies significantly depending on the type of product, its brand, and the quantity included in a package.

Customers should factor in the total cost, including shipping and any applicable taxes, when comparing prices with other suppliers.

MedOnTheGo.com vs. Competitors

When evaluating MedOnTheGo.com against other players in the online medical supply market, several factors come into play, including product range, customer service, pricing strategy, and shipping logistics.

While a direct, exhaustive comparison requires real-time data, we can analyze how MedOnTheGo.com positions itself. Thespotlight.pro Reviews

MedOnTheGo.com’s Stated Advantages:

Extensive Product Catalog: MedOnTheGo.com claims to carry “over 17,000 different products.” This broad selection could be a significant advantage over smaller, more niche competitors or even some local pharmacies that have limited inventory.
Personalized Customer Service: Their emphasis on “individualized care” and having “experts in medical supplies” available by phone suggests a higher level of dedicated support than what one might find from a general e-commerce giant. This could be a draw for customers who need guidance on complex medical supplies.
Distributed Warehouse Network: Shipping from “17 warehouses all over the U.S.” is designed to “cut shipping costs for our clients” and ensure timely delivery. This logistical setup aims to compete with major retailers’ efficient shipping capabilities.
“No-Hassle Returns”: A clear and easy return policy is a competitive advantage, as it builds customer trust and reduces purchase risk.

How MedOnTheGo.com Potentially Compares to Broad E-commerce Retailers e.g., Amazon, Walmart.com:

Product Selection: While MedOnTheGo.com has 17,000+ products, large e-commerce platforms might offer a wider variety of brands or generic alternatives for certain common items. However, MedOnTheGo.com’s catalog is likely more curated towards specific medical needs.
Pricing: Major retailers often leverage their scale for highly competitive pricing, sometimes even below wholesale for popular items. MedOnTheGo.com’s pricing seems market-standard for medical supplies but might not always be the absolute lowest on every single item. Price comparison would be crucial for a cost-conscious buyer.
Shipping Speed & Cost: Amazon Prime offers very fast shipping. MedOnTheGo.com’s distributed warehouses aim for efficiency, but specific shipping times and costs would need to be compared during checkout.
Customer Support: MedOnTheGo.com aims for specialized medical advice. Broader retailers offer general customer service, which might not be as knowledgeable about intricate medical product use.

How MedOnTheGo.com Potentially Compares to Specialized Medical Supply Stores e.g., US Med, Aeroflow Healthcare:

Niche Expertise: Some specialized competitors focus on specific conditions e.g., diabetes, respiratory care and might offer deeper product lines or integrated services like insurance billing assistance within their niche. MedOnTheGo.com offers a broad spectrum across many categories.
Insurance Acceptance: Many specialized medical supply companies actively work with insurance providers for billing. MedOnTheGo.com’s site does not prominently advertise direct insurance billing, which might be a differentiator for customers relying on insurance coverage.
Unique Offerings: Niche competitors might carry exclusive brands or highly specialized equipment that MedOnTheGo.com might not. Conversely, MedOnTheGo.com’s broader appeal covers more general needs.

Areas for Customer Consideration:

Price Transparency: While per-item pricing is clear, comparing the total cost, including shipping, across multiple vendors is essential.
Customer Reviews: Independent customer reviews for MedOnTheGo.com, if widely available on third-party sites, would offer valuable insights into actual service and delivery performance compared to their claims.
Ease of Use: While MedOnTheGo.com promises “Simple Ordering. Fast Shipping. Easy Returns,” user experience can vary.

Ultimately, MedOnTheGo.com positions itself as a reliable, customer-focused option for a wide range of medical supplies.

Its strengths lie in its extensive inventory and personalized support, potentially appealing to those who need more than just a transaction.

However, consumers should always compare specific product prices and shipping terms with other reputable providers to make an informed decision.

Frequently Asked Questions

What is MedOnTheGo.com?

MedOnTheGo.com is an online medical supply store that offers a wide range of products for various medical needs, including wound care, incontinence, diabetic supplies, and more.

What kind of products does MedOnTheGo.com sell?

MedOnTheGo.com sells a diverse array of medical supplies such as blue nitrile gloves, syringes, needles, personal cleansing wipes, ostomy supplies, nebulizers, exam gloves, sharps containers, saline solutions, and products for diabetic and respiratory care.

How many products does MedOnTheGo.com carry?

MedOnTheGo.com claims to carry over 17,000 different products to meet various customer medical needs.

Does MedOnTheGo.com offer personalized customer service?

Yes, MedOnTheGo.com states a strong commitment to personalized customer service, believing each customer deserves individualized care and offering expert assistance by phone.

What are MedOnTheGo.com’s customer service hours?

MedOnTheGo.com is available by phone Monday through Friday from 9:00 am to 8:00 pm EST, and on Saturdays from 12:00 pm to 5:00 pm EST.

They are closed on Sundays and observe all federal holidays. Gemiros.com Reviews

Does MedOnTheGo.com offer free shipping?

The website mentions shipping from a network of 17 warehouses across the U.S.

To “cut shipping costs for our clients,” but it does not explicitly state that shipping is free.

Exact shipping costs are likely calculated at checkout.

Can I return products to MedOnTheGo.com?

Yes, MedOnTheGo.com states they offer “no-hassle returns on all our products” to ensure customer satisfaction.

Is MedOnTheGo.com a substitute for medical advice from a doctor?

No, MedOnTheGo.com provides online medical supplies consulting based on their experiential knowledge, but this is not a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare provider.

Always consult a medical professional for your specific needs.

Does MedOnTheGo.com offer a subscription service?

Based on the information on their website, MedOnTheGo.com does not appear to offer a traditional subscription service for recurring product deliveries. Purchases seem to be on a per-order basis.

Does MedOnTheGo.com have a free trial?

No, the website does not mention any free trial offers for products or services.

It operates as a direct e-commerce platform for purchasing medical supplies.

How can I contact MedOnTheGo.com customer support?

You can contact MedOnTheGo.com customer support by calling them at 1 800 430-2426. Newyork.co.uk Reviews

Where does MedOnTheGo.com ship from?

MedOnTheGo.com ships products from a network of 17 warehouses located across the United States.

Does MedOnTheGo.com accept insurance?

The website does not explicitly state whether they accept insurance directly or assist with insurance billing.

Customers would need to contact them directly to inquire about insurance compatibility.

How does MedOnTheGo.com ensure timely delivery?

They aim to ensure timely delivery by shipping products from a network of 17 warehouses across the U.S., which helps optimize shipping routes and reduce transit times.

What payment methods does MedOnTheGo.com accept?

The website does not explicitly list accepted payment methods on its homepage, but standard e-commerce practices typically include major credit cards Visa, Mastercard, American Express, Discover and possibly PayPal.

This information would usually be available at checkout.

Is MedOnTheGo.com a secure website for online purchases?

The website uses “3dcart” for its e-commerce software, which typically implies standard e-commerce security measures, including SSL encryption for checkout processes.

However, users should always look for indicators like “https://” in the URL to ensure a secure connection.

Can I find information on specific product usage on MedOnTheGo.com?

While product descriptions are provided, for highly specialized or sensitive medical devices, the depth of information may vary.

It’s always advisable to consult product manuals or a medical professional for detailed usage instructions. Shoesmates.com Reviews

Does MedOnTheGo.com offer discounts or promotions?

The homepage features product pricing, but it does not prominently advertise ongoing discounts or promotional codes.

Customers might need to check their specific product pages or sign up for email newsletters for potential deals.

How does MedOnTheGo.com compare to local pharmacies for medical supplies?

MedOnTheGo.com generally offers a much wider selection of medical supplies over 17,000 products compared to a typical local pharmacy.

However, local pharmacies offer immediate access and direct pharmacist consultation.

What if I can’t find a specific product on MedOnTheGo.com?

MedOnTheGo.com states they are “not afraid to add to inventory” and encourage customers to call them at 1 800 430-2426 if they don’t see the product they need, implying they may assist in sourcing it.

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