Shrubhub.com Reviews

Updated on

0
(0)

shrubhub.com Logo

They offer various design packages, promising customized yard plans created by experienced designers, complete with climate-friendly plant and material recommendations.

The site highlights a remote consultation process, a 14-21 day turnaround for custom designs, and options for material delivery or contractor connections.

While the service focuses on enhancing one’s home environment, it’s crucial to approach such platforms with a discerning eye, evaluating their claims and ensuring they align with one’s personal and financial well-being.

This review will dive into the specifics of Shrubhub.com, examining its offerings, pricing structure, and user experiences to help you make an informed decision about whether it’s the right fit for your yard transformation goals.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Shrubhub.com Review & First Look

The homepage immediately emphasizes a “Limited Time Offer – Get 50% OFF,” which is a common marketing tactic to create urgency.

It boasts being “Rated 4.8 by 5000+ Homeowners” and claims to have helped “over 100,000 happy homeowners.” This immediately sets a tone of widespread user satisfaction and professional credibility. The site clearly outlines a three-step process: Prolandscapes.co.uk Reviews

  • Talk To Our Design Experts: A free call to discuss project vision and needs.
  • Receive Your Custom Design in 14 to 21 Days: This includes a detailed project legend, plant, material, and container listings.
  • Bring Your Dream Yard To Life: Options for material delivery or connecting with licensed contractors.

The visual appeal of the site is strong, showcasing numerous “Customer Transformations” with before-and-after photos, which are compelling and provide tangible examples of their work.

These visuals are critical for a design-oriented service, demonstrating their capability to convert “Dreams to Reality.” The listed projects span various locations like San Antonio, TX. Hudson, OH.

And Palmdale, CA, suggesting a broad operational reach across the United States.

Initial Impressions:

  • User-Friendly Interface: The website is intuitive and easy to navigate, with clear calls to action.
  • Strong Visual Evidence: Real customer projects are effectively used to build trust and illustrate potential outcomes.
  • Emphasis on Cost Savings: The site frequently highlights how their designs can save homeowners “thousands” on installation. For example, one testimonial from Caitlyn P. from Orlando, FL, states, “My husband and I saved thousands, getting these designs first… we used the money we saved on the designs for the installation and hardscaping and we still had money left over to start saving up for a pool!.”
  • Clear Process: The “How It Works” section simplifies the design journey into easily digestible steps.

Shrubhub.com Features

These features are structured around a remote design model, aiming to provide comprehensive plans without the need for in-person consultations.

Personalized Design Consultation

The process kicks off with a free design consultation. This initial call allows homeowners to discuss their vision, property concerns, and specific needs with a Shrubhub expert. The goal is to gather sufficient information to tailor a design that aligns with the client’s preferences and the local climate. This step is crucial for understanding the client’s aspirations for their outdoor space, whether it’s for curb appeal, functionality, or increasing home value.

Custom Landscape and Hardscape Plans

These plans are not generic templates but are developed specifically for the client’s yard.

  • Climate-Friendly Plant Selection: The designs incorporate plants suitable for the local climate, promoting sustainability and reducing long-term maintenance issues. This aligns with modern eco-conscious living.
  • Material Recommendations: Beyond plants, the designs include suggestions for hardscaping elements like pavers, patios, walkways, and other structural components, ensuring a cohesive and functional outdoor area.
  • 3D Renderings: For many, visualizing the finished product is challenging. Shrubhub addresses this by providing 3D renderings of the proposed design. As Alex P. from Houston, TX, noted, “They sent us some amazing 3D renderings that gave us so many creative ideas.” This visual aid helps clients grasp the transformation before any physical work begins, mitigating potential misunderstandings.

Detailed Project Legend and Shopping List

Once the design is finalized, clients receive a comprehensive package that includes:

  • Detailed Project Legend: This serves as a blueprint, outlining every element of the design.
  • Listing of Plants, Materials, and Containers: A precise list helps in procurement, ensuring that clients know exactly what to purchase. This feature is invaluable for budgeting and sourcing. This itemized list can be particularly helpful for those who want to execute the project themselves or manage the procurement independently.

Contractor Connections and Material Delivery

Shrubhub aims to facilitate the execution phase of the project:

  • Licensed Contractors Nationwide: They can connect clients with licensed contractors for free renovation quotes. This network can be beneficial for homeowners who lack established connections in the landscaping industry.
  • Material Delivery: For added convenience, Shrubhub claims to offer delivery of plants and materials directly to the homeowner’s residence, simplifying the logistics of acquiring necessary components. This can be a significant time-saver, especially for larger projects.

Educational Resources

The website also features a blog section that provides “pro tips, recommendations, and budget-friendly ideas on landscaping, complete yard renovations, and garden maintenance.” This includes articles such as: Sandradee.co.uk Reviews

  • “What is the Best Perennial Plant in Florida? Our 10 Top Picks”
  • “How to Grow Viburnum: Tips for Thriving Shrubs”

These resources demonstrate an effort to empower homeowners with knowledge, adding value beyond just design services.

Shrubhub.com Pros & Cons

When considering a service like Shrubhub.com, it’s essential to weigh the advantages against any potential drawbacks.

Based on the website’s presentation and typical online service models, here’s a breakdown.

Pros

  • Visualizations with 3D Renderings: The provision of 3D renderings is a major plus. It allows homeowners to see their future yard clearly, helping them make informed decisions and visualize the outcome before committing to costly installations. This can prevent costly rework and ensure alignment between the design and homeowner expectations.
  • Comprehensive Deliverables: Clients receive detailed plans, including project legends and specific lists of plants and materials. This level of detail makes it easier for homeowners to either undertake the project themselves or efficiently manage contractors.
  • Climate-Friendly Designs: The emphasis on climate-friendly plants and materials is a positive aspect, promoting sustainable landscaping practices and potentially reducing water usage and maintenance needs in the long run.
  • Customer Testimonials and Portfolio: The website prominently features numerous customer transformations and reviews, building credibility and offering social proof of their services. With “4.8 out of 5 based on 5761 reviews,” it suggests a generally high level of customer satisfaction. Approximately 82% of reviews 4745 are 5-star, indicating strong positive experiences.
  • Money-Back Guarantee: A “30-day money-back guarantee” provides a safety net, allowing users to try the service with less risk. This confidence-boosting policy is a strong indicator of the company’s belief in its service quality.

Cons

  • Lack of On-Site Assessment: The remote nature of the service, while convenient, means designers don’t physically visit your property. This could lead to designs that overlook specific site conditions, such as drainage issues, soil quality, existing structures, or subtle elevation changes that are only apparent during an on-site inspection. A local designer would typically assess these factors in person.
  • Reliance on Client-Provided Information: The accuracy of the design heavily depends on the quality and detail of the information provided by the homeowner photos, measurements, preferences. Any inaccuracies or omissions could result in a design that isn’t perfectly suited to the actual space.
  • Limited Scope of Services: While they offer design and material lists, Shrubhub primarily focuses on the design phase. While they offer contractor connections, the actual installation and project management are left to the homeowner. This might be a challenge for those who prefer a full-service, hands-off approach.
  • Generic Contractor Connections: While connecting with licensed contractors is a benefit, the quality and fit of these contractors can vary. Homeowners would still need to conduct their own due diligence, vetting, and managing these third-party professionals.
  • Potential for Upselling: Like many online services, there might be pressure or opportunities for upselling additional services or premium features beyond the initial package, which could increase the overall cost.
  • Customer Service Responsiveness: While the site touts excellent reviews, actual user experiences with customer service for revisions or issues can vary. The time it takes to get revisions or address concerns might impact project timelines.

Shrubhub.com Alternatives

For homeowners looking to transform their outdoor spaces, Shrubhub.com is one option, but it’s far from the only one.

Traditional Local Landscape Architects/Designers

  • Pros: This is the classic route. Local professionals offer on-site visits, allowing for a comprehensive understanding of your property’s unique characteristics, including soil, drainage, sun exposure, and existing features. They provide personalized consultations, often involving multiple meetings, and can manage the project from conception to completion. Their local knowledge means they understand regional plant palettes and building codes. This often results in a highly tailored and practical design.
  • Best For: Complex projects, large properties, unique site challenges, or homeowners who prefer a hands-off approach and full project management.

Online Landscape Design Platforms Competitors

Shrubhub isn’t alone in the digital design space.

Several other platforms offer similar remote design services, each with its own nuances.
* Distinction: Yardzen often includes detailed plant care guides and emphasizes integrating smart irrigation systems. They also have strong partnerships for local installations.
* Distinction: More focused on empowering the homeowner to create the initial design, with professional oversight as an add-on.
* Pros: Free SketchUp Free to moderately expensive AutoCAD subscription for the software, offering complete creative control. You can design every detail to your exact specifications.
* Cons: Steep learning curve. Requires significant time and effort to master the software and understand design principles. No professional guidance unless you hire a consultant separately.
* Best For: Hobbyists, homeowners with a strong design background, or those with ample time to dedicate to learning.

Local Nurseries and Garden Centers

  • Pros: Often free or low-cost if you commit to buying plants. Designers have local plant knowledge and can guide you on what thrives in your specific climate. You can see many plants in person.
  • Best For: Smaller projects, plant-focused gardens, or if you primarily need guidance on plant selection and placement.

DIY Do-It-Yourself with Resources

  • Resources:
    • YouTube Tutorials: Countless channels offer step-by-step guides on everything from basic garden bed design to installing pavers.
    • Books and Magazines: Traditional resources provide foundational knowledge, design inspiration, and practical tips.
    • Online Blogs and Forums: Websites like Houzz, Better Homes & Gardens, and various gardening blogs offer ideas, guides, and community support.
    • Local Extension Offices: University extension programs often provide free advice on local plants, soil, and sustainable practices.
  • Pros: Most cost-effective in terms of design fees zero. Maximum creative control and a deep understanding of your own yard.
  • Cons: Time-consuming and labor-intensive. Requires significant research, planning, and often physical effort. Risk of costly mistakes if not done correctly. The outcome depends entirely on your skill and knowledge.
  • Best For: Small projects, phased renovations, homeowners with a strong interest in gardening, or those with a very limited budget.

Choosing the right alternative depends on your comfort level with design, budget constraints, and how much hands-on involvement you desire in the transformation of your outdoor space.

How to Cancel Shrubhub.com Subscription

Based on the information typically available for online design services and common practices, Shrubhub.com likely operates on a project-based payment model rather than a recurring subscription.

The website primarily offers “Design Packages” with one-time fees e.g., Front Yard Design, Back Yard Design, Both Yard Design, Premium Yard Design. This means there isn’t a continuous “subscription” to cancel in the traditional sense, like a Netflix or gym membership.

However, if you’ve purchased a design package and wish to cancel before the service is fully rendered or if you’re within their money-back guarantee period, here’s how you would generally proceed, based on common business practices and the information found on their site: Primaporcelain.co.uk Reviews

1. Understand the Money-Back Guarantee

Shrubhub.com prominently advertises a “100% No-Risk – 30 Day Money Back Guarantee.” This is the primary mechanism for “canceling” or getting a refund if you are dissatisfied or change your mind.

  • Key Detail: Ensure you are within the 30-day window from your purchase date.
  • Read the Fine Print: While the homepage states “30 Day Money Back Gurantee” sic, it’s always wise to check their full Terms of Service or Refund Policy usually linked in the footer for any specific conditions, such as:
    • What constitutes the start of the 30-day period purchase date vs. design delivery date?
    • Are there any non-refundable fees or conditions?
    • What is the process for disputing a design or requesting a refund?

2. Contact Shrubhub.com Customer Support

The most direct way to cancel or request a refund is to contact their customer support.

  • Look for Contact Information: On their website, typically in the footer or a “Contact Us” page, you would find:
    • Phone Number: A direct line for customer service. This is often the quickest way to initiate a cancellation or refund request.
    • Email Address: An email address for support inquiries. Sending an email creates a written record of your request.
    • Contact Form: Many websites have a dedicated contact form for inquiries.
  • Clearly State Your Request: When you contact them, clearly state that you wish to cancel your design service and request a refund under their 30-day money-back guarantee.
    • Provide your order number, name, and email address associated with the purchase to expedite the process.
    • Briefly explain your reason for cancellation, if applicable.

3. Follow Up and Document

  • Get Confirmation: Always ask for a confirmation email or reference number for your cancellation or refund request.
  • Keep Records: Save all correspondence emails, chat transcripts, dates, and times of phone calls, and names of representatives you speak with. This documentation is crucial if there are any issues with processing your refund.
  • Check Your Statement: Monitor your bank or credit card statement to ensure the refund is processed within the promised timeframe. Refunds typically take 5-10 business days to appear after processing.

Important Note on “Subscriptions”: If Shrubhub.com were to introduce any recurring services e.g., ongoing garden maintenance advice, premium access to future design tools, these would then constitute a “subscription” and would require a specific cancellation process, usually manageable through a user account dashboard or by contacting support. However, based on the current website content, this is not the primary model.

How to Cancel Shrubhub.com Free Trial

Instead of a free trial, Shrubhub.com offers a “Free Call” with a design expert and a “30-day money-back guarantee.” These two aspects might be misinterpreted as a “free trial” in some contexts, so let’s clarify how to approach cancellation in relation to these:

1. “Free Call” – No Cancellation Needed

If you have only scheduled or participated in the “Speak with an Expert” free call, there is no formal cancellation process required. This call is a no-obligation consultation to discuss your vision and project needs.

  • Action: If you decide not to proceed after the call, you simply don’t move forward with purchasing a design package. No further action is necessary on your part to “cancel” anything, as no service agreement or financial transaction has occurred.
  • What to Expect: You might receive follow-up emails or calls, but you are under no obligation to respond or purchase.

2. “30-Day Money-Back Guarantee” – The De Facto “Trial” Period

While not a free trial, the 30-day money-back guarantee functions similarly to a trial period in terms of risk mitigation.

If you purchase a design package and decide within 30 days that the service isn’t for you, or if you’re not satisfied with the initial design concepts, you can request a full refund.

  • Process for Utilizing the Money-Back Guarantee:
    1. Check Your Eligibility: Ensure it has been less than 30 days since your purchase date. This is the crucial window.
    2. Contact Customer Support: Reach out to Shrubhub’s customer service. You can usually find contact information phone, email, or contact form in the footer of their website or on a “Contact Us” page.
    3. State Your Request Clearly: Inform them you wish to cancel your design service and request a full refund under the 30-day money-back guarantee.
      • Be sure to provide your order number, the name and email address used for the purchase.
      • While you don’t typically need a detailed reason to qualify for a money-back guarantee, briefly explaining dissatisfaction e.g., “the design didn’t meet my expectations,” “my project plans changed” might help streamline the process.
    4. Document Everything: Keep a record of the date and time of your contact, the method used email, phone, and the name of the representative if you spoke with someone. Save any confirmation emails regarding your refund request.
    5. Monitor Your Account: Keep an eye on your bank or credit card statement to confirm that the refund is processed. Refunds typically take several business days to appear after they are initiated.

In summary, since Shrubhub.com doesn’t offer a traditional “free trial,” the concept of “canceling a free trial” doesn’t directly apply.

Your options are to simply not proceed after a free consultation or to leverage their 30-day money-back guarantee if you’ve already made a purchase.

Shrubhub.com Pricing

Here’s a breakdown of their main design packages and their current pricing, as displayed on their website: Yourstorebox.com Reviews

1. Front Yard Design

  • Original Price: $594
  • Discounted Price: $297 Save 50%
  • Reviews: 1,017 Reviews
  • Description: This package focuses exclusively on the front yard, ideal for homeowners primarily concerned with curb appeal and the immediate entrance to their home. It’s a popular choice for those looking to make a strong first impression or increase home value through landscaping.

2. Back Yard Design

  • Original Price: $674
  • Discounted Price: $337 Save 50%
  • Reviews: 1,125 Reviews
  • Description: This package targets the backyard space, often a more private and functional area for relaxation, entertaining, or family activities. It’s suitable for those who have a specific vision for their outdoor living space, including patios, outdoor kitchens, or play areas.

3. Both Yard Design Front & Back Yard

  • Original Price: $794
  • Discounted Price: $397 Save 50%
  • Reviews: 2,107 Reviews

4. Premium Yard Design All Inclusive – Front & Back Yard

  • Original Price: $1,994
  • Discounted Price: $997 Save 50%
  • Reviews: 1,512 Reviews
  • Description: This is Shrubhub’s highest-tier package, offering an “all-inclusive” service for both front and back yards. While the website doesn’t explicitly detail what “all inclusive” entails beyond the standard design features, it implies a more in-depth service, potentially with more revisions, advanced 3D renderings, or priority support. Given the significant price jump, it suggests a premium level of detail and service compared to the standard “Both Yard Design.” It’s likely geared towards homeowners with more complex design needs or those seeking a truly bespoke solution.

Additional Pricing Considerations:

  • No Hidden Fees Apparent: Based on the website, the listed prices are for the design service itself. There don’t appear to be hidden subscription fees or recurring charges for the design plans.
  • Installation Costs Not Included: It’s critical for consumers to remember that these prices are only for the design plans. The actual cost of plants, materials, and labor for installation will be separate and significantly higher. Shrubhub helps by providing a shopping list and contractor connections, but the financial responsibility for execution lies with the homeowner.

Shrubhub.com vs. Local Landscape Designers

Cost

  • Shrubhub.com: Generally much more affordable. As seen in its pricing structure, a full front and back yard design can be had for around $397 to $997 with the 50% discount. This is a fraction of the cost of a traditional designer. Their business model thrives on volume and lower overhead.

Convenience & Process

  • Shrubhub.com: Offers unparalleled convenience. The entire process is remote, from initial consultation via phone/video to design delivery. This eliminates the need for scheduling in-person meetings and allows you to work on your timeline. Designs are typically delivered within 14-21 days.

Personalization & On-Site Assessment

  • Shrubhub.com: Provides personalized designs based on client-provided information photos, measurements, preferences. While the 3D renderings are a strong visual aid, the lack of physical on-site assessment is a limitation. Designers cannot account for subtle nuances like microclimates, drainage issues, specific soil conditions, or hidden obstacles that are only evident during a physical walkthrough.

Deliverables & Support

  • Shrubhub.com: Delivers comprehensive digital plans, including 3D renderings, project legends, and detailed plant/material lists. They offer connections to contractors and material delivery options, essentially acting as a bridge to implementation.

Who is it For?

  • Shrubhub.com is Ideal For:
    • Homeowners on a tighter budget who still want professional design guidance.
    • Those with relatively straightforward yards without complex topographical or drainage issues.
    • Individuals comfortable with DIY project management or who have existing contractor relationships.
    • People who value speed and convenience and prefer an entirely online interaction.
    • Those looking for conceptual ideas and visual inspiration that they can then execute themselves or with general contractors.
    • Homeowners with large, complex properties or challenging site conditions.
    • Those seeking a truly bespoke, high-end design that integrates seamlessly with their home’s architecture and lifestyle.
    • Individuals who prefer a full-service, hands-off approach where the designer manages the entire project from start to finish.
    • Projects requiring permits, complex engineering, or specialized construction.
    • Homeowners who prioritize the most accurate and context-specific design, even if it comes at a higher cost.

Local designers, conversely, provide a deeply personalized, on-the-ground service that addresses every nuanced detail of your property, albeit at a premium.

Your choice will depend on your specific project needs, budget, and desired level of involvement.

Shrubhub.com Pros

These benefits primarily stem from its digital model and its focus on making professional design more accessible.

1. Affordability and Cost Savings

  • Budget-Friendly: This lower entry point allows homeowners to invest in a professional design without breaking the bank, freeing up more budget for the actual installation.
  • Quoted Savings: Testimonials on their site, like Caitlyn P.’s, highlight how users “saved thousands” by getting designs from Shrubhub first, allowing them to allocate savings towards installation. This suggests real financial benefits for customers.

2. Convenience and Accessibility

The entirely online nature of Shrubhub.com provides immense convenience.

  • Remote Process: You can initiate the design process, communicate with designers, and receive your plans all from the comfort of your home, eliminating the need for numerous in-person meetings.
  • Time Efficiency: The stated turnaround time of 14 to 21 days for a custom design is relatively quick compared to traditional design processes that can span months. This allows homeowners to move forward with their projects faster.
  • Nationwide Service: Being an online platform, Shrubhub can serve homeowners across the United States, irrespective of their local access to specialized designers.

3. Visual Planning with 3D Renderings

  • Clear Vision: The provision of 3D renderings allows homeowners to see their future yard come to life visually. This significantly enhances comprehension and helps clients confirm that the design aligns with their expectations and aesthetic preferences.
  • Reduced Risk: This visual clarity can help prevent costly misunderstandings and rework during the installation phase, as clients have a solid visual reference. Alex P. from Houston, TX, noted that the “amazing 3D renderings” provided “so many creative ideas.”

4. Comprehensive Deliverables

Shrubhub doesn’t just provide a pretty picture. they offer actionable plans.

  • Detailed Project Legend: The designs come with a clear blueprint.
  • Itemized Shopping List: Clients receive a detailed listing of recommended plants, materials, and containers. This makes sourcing much simpler and helps with accurate budgeting for actual purchases.
  • Facilitates DIY or Contractor Use: These detailed lists empower homeowners who wish to undertake the project themselves or provide clear instructions to their chosen contractors.

5. Climate-Friendly and Sustainable Design Focus

The website emphasizes “climate-friendly plants and materials,” which aligns with growing environmental awareness and the desire for sustainable living.

  • Eco-Conscious: This approach can lead to designs that require less water, fewer pesticides, and are better suited to the local ecosystem, promoting long-term sustainability and lower maintenance.

6. Customer Confidence and Social Proof

The website showcases a strong emphasis on customer satisfaction.

  • High Ratings: A “4.8 out of 5 based on 5761 reviews” with 82% being 5-star reviews provides significant social proof and instills confidence in potential new customers.
  • Real Transformations: Featuring numerous “ShrubHub Customer Transformations” with before-and-after photos allows prospective clients to see tangible results and visualize similar potential for their own properties.

7. Money-Back Guarantee

The “30-day money-back guarantee” offers a crucial element of risk mitigation.

This demonstrates the company’s confidence in its service and provides peace of mind for consumers who might be hesitant about an online-only service.

Shrubhub.com Cons

While Shrubhub.com offers many benefits, it’s equally important to consider its drawbacks. Freedomknifeshop.com Reviews

1. Lack of On-Site Assessment and Nuance

This is arguably the most significant limitation.

Shrubhub designers do not physically visit your property.

  • Missed Details: They rely solely on photos, videos, and measurements provided by the homeowner. This means crucial on-site nuances can be missed, such as:
    • Soil Quality: Different areas of a yard can have varying soil compositions, which greatly impacts plant health and drainage.
    • Drainage Issues: Hidden water flow problems or areas prone to pooling might not be apparent from photos.
    • Microclimates: Specific pockets of a yard might have unique sun/shade patterns or wind exposure that influence plant viability.
    • Existing Conditions: Subtle slopes, retaining wall integrity, or hidden utility lines might be overlooked.
  • Potential for Inaccuracies: If the homeowner provides inaccurate measurements or incomplete information, the design, no matter how beautiful, may not be practical or feasible in reality.

2. Dependence on Client-Provided Information

The accuracy and success of the design are heavily reliant on the homeowner’s ability to accurately photograph and measure their property.

  • Measurement Errors: Inaccurate measurements can lead to designs that don’t fit the space correctly, requiring costly adjustments later.
  • Incomplete Context: Photos, while helpful, can’t fully convey the three-dimensional feel of a space, surrounding elements, or the existing infrastructure that might impact the design.

3. Limited Scope Beyond Design

Shrubhub’s service primarily focuses on delivering a design plan.

  • Sourcing Responsibility: While they provide a material list, the actual sourcing and purchasing of plants and materials are the homeowner’s responsibility. This can be time-consuming and challenging for large projects.

4. Generic Contractor Connections

While Shrubhub offers to connect clients with licensed contractors, the quality and suitability of these referrals can vary.

  • Lack of Vetting Depth: The depth of their vetting process for these contractors is not explicitly detailed. Homeowners still need to perform their own due diligence, obtain multiple bids, and thoroughly check references.
  • No Guarantees: Shrubhub does not guarantee the work of these third-party contractors, and any issues arising during installation would be between the homeowner and the contractor, not Shrubhub.

5. Potential for Design Mismatches

While 3D renderings are excellent, a design created remotely might sometimes feel disconnected from the subtle nuances of a home’s architectural style or the surrounding neighborhood aesthetic.

A local designer often has a better feel for the local vernacular and can create designs that blend seamlessly.

6. Customer Service for Revisions and Issues

While they have high overall ratings, the responsiveness for design revisions or addressing issues after the initial delivery can vary.

The online model means communication might be less immediate or personal than working directly with a local designer who is just a phone call or site visit away.

Some online reviews though not explicitly detailed on Shrubhub’s homepage for similar services sometimes highlight delays in receiving revisions. Creativelogoagency.com Reviews

In summary, while Shrubhub.com excels in affordability and convenience, its remote nature inherently limits the depth of site analysis and direct project oversight that a local, in-person designer can provide.

Homeowners must be prepared to take on a more significant role in project management and be confident in their ability to provide accurate site information.


Frequently Asked Questions

What is Shrubhub.com?

How does Shrubhub.com work?

Shrubhub.com operates in three main steps:

  1. Talk To Our Design Experts: A free initial call to discuss your project vision.
  2. Bring Your Dream Yard To Life: You can then use their material delivery option or connect with licensed contractors for installation.

Is Shrubhub.com legitimate?

They prominently display customer reviews and project transformations.

What kind of designs does Shrubhub.com offer?

How much does Shrubhub.com cost?

Shrubhub.com offers several packages, with prices ranging from $297 for a Front Yard Design to $997 for a Premium Yard Design, typically with a 50% limited-time discount applied.

These prices are for the design plans only, not the installation.

Does Shrubhub.com offer a free trial?

No, Shrubhub.com does not offer a free trial.

However, they provide a free initial consultation call and a 30-day money-back guarantee on purchased design packages.

How long does it take to get a design from Shrubhub.com?

Shrubhub.com states that custom designs are typically delivered within 14 to 21 days after the initial consultation and information submission.

What is included in a Shrubhub.com design package?

Can I get a refund from Shrubhub.com?

Yes, Shrubhub.com offers a “100% No-Risk – 30 Day Money Back Guarantee.” If you are not satisfied with your purchase within 30 days, you can request a full refund. Kaptafel-winkel.nl Reviews

How do I cancel my Shrubhub.com service?

Since Shrubhub.com typically operates on a one-time project fee rather than a subscription, you would “cancel” by requesting a refund within the 30-day money-back guarantee period by contacting their customer support.

Does Shrubhub.com connect you with contractors?

Yes, Shrubhub.com states they can connect you with licensed contractors for a free renovation quote once your design is complete.

Does Shrubhub.com deliver plants and materials?

Yes, Shrubhub.com mentions they can deliver the plants and materials directly to your home as part of bringing your dream yard to life.

Are Shrubhub.com’s designs climate-friendly?

Yes, Shrubhub.com emphasizes that their design experts create plans with climate-friendly plants and materials suitable for your region.

How accurate are Shrubhub.com’s 3D renderings?

Shrubhub.com’s 3D renderings are designed to provide a realistic visual representation of your proposed yard design, helping you visualize the transformation before installation.

Do I need to provide measurements for Shrubhub.com?

Yes, as an online service, Shrubhub.com relies on accurate information from the homeowner, including measurements and photos of the existing space, to create your custom design.

What if I don’t like the first design from Shrubhub.com?

While the website doesn’t explicitly detail revision policies, most design services allow for a certain number of revisions.

You should clarify this during your initial consultation or refer to their terms of service.

If ultimately unsatisfied, the 30-day money-back guarantee is your safety net.

Is Shrubhub.com suitable for large and complex projects?

Shrubhub.com can handle various project sizes. Mkbtools.co.uk Reviews

What are the main pros of using Shrubhub.com?

The main pros include affordability, convenience, quick turnaround times, effective 3D visualizations, comprehensive material lists, and a money-back guarantee.

What are the main cons of using Shrubhub.com?

The main cons are the lack of on-site assessment, reliance on client-provided information, no direct project management during installation, and the need for homeowners to manage material sourcing and contractor vetting.

Does Shrubhub.com offer landscape design for commercial properties?

The Shrubhub.com website primarily focuses on “homeowners” and “your yard,” suggesting their services are geared towards residential properties.

How useful was this post?

Click on a star to rate it!

Average rating 0 / 5. Vote count: 0

No votes so far! Be the first to rate this post.

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *