Based on looking at the website, Igms.com is a platform designed to assist property management professionals and individual hosts with managing vacation rentals.

It appears to be a comprehensive solution aiming to streamline various aspects of short-term rental operations, from booking synchronization and channel management to guest communication and team oversight.

The platform highlights features like automation, market data, and direct booking capabilities, positioning itself as a tool to boost efficiency and profitability for those in the vacation rental industry.

It aims to reduce manual tasks and provide data-driven insights to help users stay competitive and maximize their occupancy rates across multiple booking platforms.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Igms.com Review & First Look

Igms.com presents itself as a robust solution for vacation rental management, offering a suite of tools designed to automate and optimize various operational aspects.

Upon initial review, the website emphasizes its ability to centralize booking channels, leverage market data, and streamline guest communications.

It claims to be an Airbnb Preferred+ Partner, Vrbo/Booking.com Advanced Partner, and Google Vacation Rental Partner, which suggests a strong integration and credibility within the major short-term rental ecosystems.

Platform Overview

The platform’s core offering revolves around reducing the workload for hosts and property managers. This includes:

Automation: Minimizing repetitive tasks through automated responses and templated communications.
Centralized Management: Consolidating bookings, rates, and availability across multiple platforms.
Market Intelligence: Providing data and insights to help users make informed pricing and listing decisions.

User Interface and Accessibility

The website’s design appears clean and professional, with clear calls to action.

It highlights a mobile app with “50K+ downloads and a 4.8-star rating on App Store,” indicating a commitment to mobile accessibility, which is crucial for on-the-go property management.

The presence of video testimonials and customer reviews further builds trust and showcases real-world application.

Igms.com Features

Igms.com boasts a wide array of features aimed at providing an all-in-one solution for vacation rental management.

These features are categorized to address different pain points faced by hosts and property managers.

Rental Analytics and Market Data

One of the standout features is its focus on data-driven decision-making. Igms.com offers: Sfghosts.com Reviews

Predictive Rental Analytics: Tools to anticipate and adapt to current market trends, helping users develop smart pricing strategies.
Occupancy Rate Analysis: Insights into how much properties are earning and opportunities for growth.
Competitive Intelligence: Ability to check nightly rates in specific areas to gain a competitive edge.

Channel Manager & Direct Booking System

This is critical for avoiding double-bookings and expanding reach. Key aspects include:

Multi-calendar Management: Centralizing booking channels under one roof, allowing users to customize each booking channel.
Automated Syncing: Automatically syncing bookings, rates, and availability across platforms like Airbnb, Vrbo, Booking.com, and direct channels.
Direct Booking Website Builder: The ability to create a branded website to receive a higher percentage of repeated guest income, saving on booking fees claimed 17% savings. This includes ready-to-use templates and in-built SEO optimization.

Operations and Automation

Igms.com emphasizes minimizing workload through automation:

Guest Communications: Automating responses, creating templates, and scheduling guest reviews to ensure timely communication and maintain high ratings.
Cleaning and Team Management: Smart management tools for cleaners, including automated cleaning tasks, auto-assigning team members, and inviting cleaning crews.
Mobile App: A dedicated app for managing the business on the go, though not all features are included.

Accounting and Reporting

Understanding financial performance is crucial for any business. Igms.com provides:

Business Performance Tracking: Tools to check earnings, observe growth, and make strategic moves.
Payment Processing: Integration with Stripe for secure payment processing.

Igms.com Pros & Cons

Like any comprehensive software, Igms.com comes with its strengths and areas that might require consideration.

The Upsides

The platform highlights several benefits for its users:

Comprehensive Automation: With claims of “73% of messages automated daily,” the potential for significant time savings is a major draw. This frees up hosts to focus on guest experience and growth.
Multi-Channel Integration: Its partnerships with major platforms like Airbnb, Vrbo, and Booking.com ensure seamless management across the most popular booking sites. This minimizes the risk of double-bookings and expands reach.
Data-Driven Insights: Access to rental analytics and market data empowers users to make smarter pricing and availability decisions, potentially leading to increased revenue and occupancy.
Direct Booking Capabilities: The ability to create a direct booking website is a powerful tool for reducing reliance on OTAs and increasing profit margins by avoiding commission fees.
Dedicated Support: The offer of “Expert Onboarding Support for $490” suggests a commitment to helping users get set up and maximize the platform’s potential.

Areas for Consideration

While the platform offers many advantages, potential users should also consider:

Pricing Structure: The “Flex” option, which takes booked nights into account, might be appealing for smaller hosts, but the “Pro” plan, described as “all-in-one,” could represent a significant investment for some, especially those just starting out. The initial onboarding fee is also an added cost.
Feature Completeness on Mobile: The disclaimer that “Not all features are included” in the mobile app might mean that some critical management tasks still require desktop access, which could limit true on-the-go flexibility for certain operations.
Integration Complexity: While the website states it “connects with the top-rated tools in the industry,” integrating existing workflows and other software might require some initial setup time and technical understanding.
Learning Curve: With a wide array of features, there might be a learning curve for new users to fully leverage all the functionalities, especially for those new to property management software.

Igms.com Pricing

Igms.com offers a tiered pricing structure designed to cater to different scales of vacation rental operations, from individual hosts to professional property managers.

The website outlines three main plans: Host, Flex, and Pro.

Host Plan

Target Audience: Described as “Perfect for basic operations and small hosts.”
Key Feature: Geared towards fundamental management needs.
Pricing: Specific pricing details for this plan are not explicitly listed on the main page, encouraging users to “Get Started” to learn more. This suggests it’s likely the most affordable entry point.

Flex Plan

Target Audience: A “Smart subscription option that takes booked nights into account.”
Key Feature: This plan appears designed for hosts whose booking volume fluctuates, offering a flexible payment model.
Pricing: Similar to the Host plan, exact pricing isn’t immediately visible, suggesting a dynamic cost based on usage. This can be beneficial for those with seasonal businesses.

Pro Plan

Target Audience: Positioned as the “Ideal, all-in-one subscription with all the perks and benefits.”
Key Feature: This is the most comprehensive offering, likely including all advanced features such as advanced analytics, extensive automation, and dedicated support.
Pricing: Again, direct pricing is not displayed on the overview, but it is implied to be the premium option.

Additional Costs & Free Trial

Expert Onboarding Support: A notable additional cost is the “Expert Onboarding Support for $490.” This package offers “personalized assistance, and data-driven market insights,” which could be valuable for larger operations or those looking to maximize their initial setup.
Free Trial: Igms.com offers a “14 days free trial,” allowing prospective users to test the platform’s features before committing to a subscription. This is a standard and welcome offering in the SaaS industry, providing an opportunity for hands-on evaluation.

Note on Pricing Transparency: While the plan descriptions are clear, the lack of immediate pricing figures on the main landing page might require users to go through the “Get Started” or “Talk to an Expert” funnel to understand the exact costs.

Igms.com Alternatives

For those exploring vacation rental management software, Igms.com is one of many contenders in a competitive market. Tenxprime.com Reviews

While Igms.com offers a robust set of features, several other platforms provide similar functionalities, each with its unique strengths and pricing models.

When considering alternatives, it’s wise to evaluate them based on your specific needs, property portfolio size, budget, and desired level of automation.

Key Competitors in the Vacation Rental Software Space

Some of the prominent players and their general focuses include:

Guesty: Often considered a premium, enterprise-level solution, Guesty provides extensive automation, channel management, and guest communication tools. It’s typically suited for larger property management companies with numerous listings.
Hostaway: Known for its strong channel management capabilities and robust integrations, Hostaway is popular among growing property managers. It offers a comprehensive suite including automation, direct booking websites, and reporting.
Lodgify: This platform excels in providing customizable direct booking websites, making it a strong contender for hosts looking to reduce reliance on OTAs. It also includes a channel manager, booking engine, and property management tools.
Smoobu: A user-friendly option that focuses on ease of use for smaller to medium-sized property managers. Smoobu offers a channel manager, booking engine, and basic property management features at a competitive price point.
OwnerRez: Popular among experienced hosts and property managers, OwnerRez offers highly customizable features, advanced reporting, and a strong integration ecosystem. It might have a steeper learning curve but provides significant flexibility.
Beds24: A highly flexible and customizable solution that caters to a wide range of accommodation types, not just vacation rentals. It’s known for its powerful channel manager and booking engine, though its interface can be less intuitive for beginners.

Factors to Consider When Choosing an Alternative

When comparing Igms.com to its alternatives, consider these crucial factors:

Scale of Your Operation: Are you an individual host with one property, or a property manager handling dozens? Some solutions are better suited for specific scales.
Budget: Pricing models vary significantly, from per-property fees to commission-based plans or flat monthly subscriptions.
Integration Needs: Ensure the platform integrates seamlessly with all the booking channels and third-party tools you currently use or plan to use e.g., dynamic pricing tools, cleaning software.
Automation Requirements: Identify which tasks you want to automate most guest messaging, cleaning schedules, pricing updates and choose a platform that excels in those areas.
Direct Booking Importance: If building a strong direct booking channel is a priority, prioritize platforms with robust website builders and marketing tools.
Customer Support: Look for platforms with responsive and helpful customer support, especially during the onboarding phase.
Reporting and Analytics: Evaluate the depth of financial reporting and market insights provided, as these can be critical for strategic growth.

By thoroughly assessing these points, hosts and property managers can select the best software that aligns with their business goals and operational needs.

How to Cancel Igms.com Subscription

If you’ve decided that Igms.com no longer fits your vacation rental management needs, the process of canceling your subscription should be straightforward.

While the exact steps are typically found within the platform’s user dashboard or terms of service, here’s a general guide based on common SaaS cancellation policies.

General Steps for Cancellation

Log In to Your Account: The first step is always to log into your Igms.com account using your credentials.
Navigate to Account Settings/Billing: Look for sections like “Account Settings,” “My Subscription,” “Billing,” or “Plans & Pricing.” These are usually found in the user dashboard, often under a profile icon or a dedicated settings menu.
Find Cancellation Option: Within the billing or subscription section, there should be an option to “Cancel Subscription,” “Manage Plan,” or similar.
Follow On-Screen Prompts: The system will likely ask for a reason for cancellation this helps them improve their service and may present options to pause your subscription or downgrade rather than fully cancel.
Confirm Cancellation: Ensure you follow all steps to fully confirm the cancellation. You should receive an email confirmation of your subscription termination. It’s wise to save this confirmation for your records.

Important Considerations

Billing Cycle: Understand your current billing cycle. Canceling mid-cycle usually means you will retain access to the service until the end of the current paid period, but you won’t be charged for the next cycle. Most SaaS companies do not offer pro-rated refunds for partial months.
Data Export: Before canceling, consider exporting any critical data you might need, such as booking history, guest information, financial reports, or listing details. This ensures you have a backup.
Direct Communication: If you encounter any issues or cannot find the cancellation option, reach out directly to Igms.com’s customer support. Their website indicates “Expert Onboarding Support” and a “Help Desk,” so these channels should be responsive.
Terms of Service: Always review the terms of service or subscription agreement you agreed to when signing up. This document will contain the definitive policy on cancellations, refunds, and data retention after termination.

By following these steps, you should be able to successfully cancel your Igms.com subscription.

How to Cancel Igms.com Free Trial

Igms.com offers a 14-day free trial, which is a common practice for software platforms to allow users to test features before committing.

If you’ve started a free trial and decide it’s not the right fit for your needs, you’ll want to cancel it before you are automatically charged for a full subscription. Xmpow.com Reviews

Steps to Cancel Your Free Trial

The process for canceling a free trial is generally similar to canceling a paid subscription, but with a critical distinction: you must cancel before the trial period ends to avoid any charges.

Note Your Trial End Date: When you sign up for the free trial, make a note of the exact date and time your 14-day trial period concludes. This is crucial for avoiding unwanted charges.
Log In to Your Igms.com Account: Access your account on the Igms.com platform.
Locate Subscription or Billing Section: Navigate to the area of your account dashboard that deals with your subscription, billing, or plan management. This might be labeled “Settings,” “My Plan,” “Billing,” or similar.
Find the Trial Cancellation Option: Look for a clear option to cancel your free trial. It might be explicitly stated as “Cancel Trial,” “End Trial,” or be part of a broader “Manage Subscription” section.
Follow Prompts and Confirm: The system will likely guide you through a few steps to confirm your cancellation. You might be asked for feedback on why you’re canceling.
Receive Confirmation: After successfully canceling, you should receive an email confirmation. Keep this email as proof of cancellation. If you don’t receive one within a few hours, consider reaching out to their customer support.

Important Trial Cancellation Tips

Act Before the Deadline: The most critical advice is to cancel well before the trial period expires. Many services automatically convert trials into paid subscriptions if not canceled.
Check Payment Information: If you provided payment details during the trial sign-up, ensure that no charges appear on your card after cancellation. If they do, contact Igms.com support immediately.
Data Access After Trial: Understand that once the trial is canceled, or expires without conversion to a paid plan, your access to the platform and any data you’ve entered will likely be terminated. If you have any data you wish to keep, export it before the trial ends.
Customer Support: If you experience any difficulty or confusion during the cancellation process, don’t hesitate to use Igms.com’s customer support or help desk resources.

By being mindful of the trial period deadline and following these steps, you can avoid any unintended charges after your Igms.com free trial.

Igms.com vs. Competitors

When evaluating Igms.com against its competitors in the vacation rental software market, it’s essential to consider various factors, including feature set, pricing, scalability, and user experience.

While Igms.com positions itself as a comprehensive solution, different platforms excel in different areas, making the “best” choice highly dependent on an individual host’s or property manager’s specific needs.

Key Differentiators and Competitive Landscape

Here’s a comparison of how Igms.com generally stacks up against some of its major rivals:

Igms.com’s Strengths:
- Automation Focus: Strong emphasis on automating guest communications and routine tasks 73% of messages automated daily. This is a significant time-saver.
- Direct Booking Website: The ability to build and optimize a direct booking website with SEO capabilities is a competitive advantage for hosts looking to reduce OTA commissions.
- Partner Integrations: Being an “Airbnb Preferred+ Partner, Vrbo/Booking.com Advanced Partner, and Google Vacation Rental Partner” signifies deep integration and reliability with major booking platforms.
- Market Data: The inclusion of predictive rental analytics and market insights helps users make data-driven decisions for pricing and occupancy.
- Mobile App: A highly-rated mobile app offers convenience for on-the-go management.
Compared to Guesty Enterprise-Level:
- Scalability: Guesty often caters to larger, more complex property management companies with extensive portfolios and custom integration needs. Igms.com aims for a broader market, including individual hosts, but may not offer the same depth of customization for massive enterprises.
- Pricing: Guesty’s pricing is typically higher, reflecting its enterprise-grade features and dedicated account management, whereas Igms.com offers tiered plans potentially more accessible to smaller operations.
Compared to Hostaway Growing Managers:
- Integration Ecosystem: Both offer robust integrations, but Hostaway is frequently praised for its extensive network of third-party tools e.g., dynamic pricing, smart locks, accounting. Igms.com also boasts integrations but users would need to verify specific tool compatibility.
- Reporting: Hostaway often provides very detailed financial and operational reports, which can be critical for scaling businesses. Igms.com offers performance tracking but might not have the same granularity as some dedicated reporting tools.
Compared to Lodgify Direct Booking Focus:
- Website Customization: While Igms.com offers direct booking website builders, Lodgify is often considered a leader in this specific area, providing highly customizable website templates and booking engines.
- Marketing Tools: Lodgify integrates various marketing tools to drive direct bookings. Igms.com’s SEO optimization is a good start, but users might need to assess the full suite of marketing features.
Compared to Smoobu User-Friendly: Rotate5url.com Reviews
- Ease of Use: Smoobu is often lauded for its intuitive interface and quick setup, making it appealing for newer hosts. Igms.com is also designed for ease of use, but its broader feature set might imply a slightly steeper learning curve for complete beginners.
- Feature Depth: Igms.com typically offers more advanced automation and analytics features compared to Smoobu’s more streamlined, core offerings.

Choosing the Right Platform

Ultimately, the best platform for your vacation rental business depends on:

Your Portfolio Size: How many properties do you manage?
Your Technical Proficiency: How comfortable are you with complex software?
Your Budget: What are you willing to invest monthly or annually?
Your Core Priorities: Is it maximum automation, direct bookings, detailed reporting, or a blend of all?

By carefully evaluating Igms.com’s strengths against what its competitors offer, users can make an informed decision that best suits their operational needs and growth ambitions.

Frequently Asked Questions

What is Igms.com?

Igms.com is a vacation rental software designed to help property managers and individual hosts streamline operations, centralize bookings, automate communications, and leverage market data for short-term rentals.

Is Igms.com an official partner of Airbnb or Vrbo?

Yes, Igms.com states it is an Airbnb Preferred+ Partner, a Vrbo / Booking.com Advanced Partner, and a Google Vacation Rental Partner, indicating official integrations and credibility.

What are the main features of Igms.com?

Igms.com offers features such as channel management, direct booking website creation, rental analytics and market data, guest communication automation, cleaning and team management, accounting and reporting, and a mobile app.

Does Igms.com offer a free trial?

Yes, Igms.com offers a 14-day free trial, allowing users to test the platform’s features before committing to a subscription.

How does Igms.com help prevent double-bookings?

Igms.com automatically syncs bookings, rates, and availability across various channels like Airbnb, Vrbo, Booking.com, and direct channels, helping to avoid double-bookings.

Can I build a direct booking website with Igms.com?

Yes, Igms.com provides tools to build your own direct booking website, aiming to help you save on booking fees and receive more income directly.

Does Igms.com provide market insights?

Yes, the platform offers predictive rental analytics and market data to help users anticipate trends, develop smart pricing strategies, and stay competitive.

Is there a mobile app for Igms.com?

Yes, Igms.com has a mobile app available on both the App Store and Play Store, though the website notes that not all features are included in the mobile version. Nuoceans.com Reviews

What kind of support does Igms.com offer?

Igms.com offers a Help Desk and “Expert Onboarding Support” for an additional fee, providing personalized assistance and data-driven market insights.

How does Igms.com automate guest communications?

Igms.com enables users to automate responses, create communication templates, and automate the scheduling of guest reviews to minimize manual workload.

Can Igms.com help with cleaning management?

Yes, Igms.com includes smart management tools for cleaners, such as automated cleaning tasks, auto-assigning team members, and inviting cleaning crews.

What are the pricing plans for Igms.com?

Igms.com offers three main pricing plans: Host for basic operations, Flex a smart option based on booked nights, and Pro an all-in-one subscription. Specific pricing details require further inquiry.

How does the “Flex” pricing plan work?

The “Flex” plan is described as a “Smart subscription option that takes booked nights into account,” suggesting a usage-based pricing model.

Can I integrate other tools with Igms.com?

Yes, Igms.com states it connects with “top-rated tools in the industry” that users already use to manage vacation rentals, encouraging users to “See all integrations.”

Is Igms.com suitable for individual hosts or just property managers?

Igms.com caters to both individual hosts and property management professionals of all sizes, offering solutions designed for various operational scales.

How can I cancel my Igms.com subscription?

To cancel your Igms.com subscription, you typically need to log into your account, navigate to the account settings or billing section, and find the cancellation option there.

It’s recommended to check their terms of service for specific steps.

How do I cancel my Igms.com free trial to avoid charges?

To cancel your free trial, log into your Igms.com account before the 14-day trial period ends, go to your subscription or billing settings, and follow the prompts to cancel the trial. Ensure you receive a confirmation. Topdogtrainingschool.net Reviews

Does Igms.com help with accounting and reporting?

Yes, Igms.com allows users to see their business performance, check earnings, and observe growth, which supports strategic financial moves.

It also integrates with Stripe for payment processing.

What percentage of messages can be automated with Igms.com?

Igms.com claims that “73% of messages automated daily” through its platform, highlighting its strong automation capabilities for guest communication.

Where can I find customer reviews for Igms.com?

The Igms.com website mentions “4.8 stars from over 200+ reviews” for its app and “Based on over 1,500+ customer reviews” for its overall service, suggesting reviews are available on app stores and potentially third-party review sites.

Igms.com Reviews