Apexcomputing.co.uk Reviews

Based on looking at the website, ApexComputing.co.uk appears to be a legitimate and well-established IT support company based in Manchester, UK.

The site highlights a comprehensive suite of services tailored for businesses, ranging from small and medium-sized enterprises SMEs to larger corporations.

Their offerings span managed IT solutions, cybersecurity, cloud services, business continuity planning, and connectivity, positioning them as a one-stop shop for diverse IT needs.

The presence of numerous client testimonials and a strong emphasis on customer support, available 24/7/365, suggests a commitment to reliability and client satisfaction.

The website clearly communicates its value proposition: taking care of IT so businesses can focus on their core operations.

They stress friendly consultations, expert support from highly trained professionals, and rapid responses, including on-site assistance when needed.

As a Microsoft Solutions Partner, they underscore their technical capabilities and adherence to industry standards.

Overall, the initial impression is one of a professional, experienced, and customer-centric IT support provider that aims to build long-term relationships with its clients, focusing on enabling business growth and efficiency through robust IT infrastructure and security.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Apexcomputing.co.uk Review & First Look

Upon a thorough initial review of ApexComputing.co.uk, the site immediately conveys a strong sense of professionalism and expertise in the IT support sector.

The clean, modern design makes navigation intuitive, directing visitors straight to their core services and value propositions.

Initial Impressions and User Experience

The homepage is well-structured, offering immediate insights into their primary services and their commitment to client success.

The color scheme is professional, and the use of clear, concise language avoids technical jargon where possible, making it accessible even to those less familiar with IT intricacies.

• Clean Layout: The site is easy to read with ample white space, preventing information overload.
• Direct Messaging: Headlines like “Expert IT Support in Manchester” and “We’ll take care of your IT, so that you can focus on the things that matter most to your business” immediately clarify their purpose.
• Accessibility: Contact information and calls to action e.g., “Book a strategy session” are prominently displayed, encouraging engagement.

Key Value Propositions Highlighted

Apex Computing emphasizes several core benefits for potential clients, focusing on peace of mind and operational efficiency.

They position themselves not just as a service provider but as a strategic partner.

• 24/7/365 Support: This commitment to round-the-clock availability is a significant selling point, especially for businesses with critical operations.
• Proactive Solutions: They stress moving beyond reactive fixes to offering managed solutions that anticipate and prevent issues.
• Customer-Focused Approach: Repeatedly mentioned in testimonials and service descriptions, highlighting personalized service and clear communication.
• Strategic Partnerships: Being a Microsoft Solutions Partner, Cyber Essentials Partner, and Exclaimer Partner adds significant credibility and assures clients of certified expertise.

Apexcomputing.co.uk Features

Apex Computing presents a comprehensive suite of IT services designed to meet diverse business needs, from foundational support to advanced security and cloud solutions.

Their offerings are structured to provide end-to-end IT management, ensuring operational continuity and security.

Core Managed IT Solutions

Their flagship offering, Managed IT Solutions, aims to offload the burden of IT management from businesses, allowing them to focus on core competencies.

This goes beyond simple troubleshooting, encompassing proactive monitoring and strategic planning. Cp-lighting.co.uk Reviews

• Proactive Monitoring: Systems are continuously monitored to identify and address potential issues before they escalate into significant problems.
• Helpdesk Support: A dedicated helpdesk provides rapid assistance for daily IT challenges, staffed by skilled professionals.
• On-site and Remote Support: Flexibility in service delivery, offering both remote resolutions and on-site visits for more complex hardware or network issues.
• Hardware & Software Procurement: Assistance with selecting and acquiring the right IT equipment and software licenses, ensuring compatibility and efficiency.

Cybersecurity and Data Protection

In an era of increasing cyber threats, Apex Computing places a strong emphasis on robust cybersecurity measures and data protection strategies.

They aim to safeguard businesses from a wide array of digital risks.

• Cyber Essentials & Cyber Essentials Plus: Assistance with achieving government-approved cybersecurity standards, enhancing a company’s defense against common cyber attacks and demonstrating a commitment to security.
• ESET Endpoint Encryption: Implementation of advanced encryption solutions to protect sensitive data across various platforms, including files, folders, and emails, ensuring data privacy and compliance.
• Penetration Testing: Proactive identification of security vulnerabilities through simulated attacks, allowing businesses to fortify their defenses before real threats emerge. This service is crucial for maintaining a strong security posture.
• Disaster Recovery Planning: Development and testing of comprehensive plans to minimize downtime and data loss in the event of unforeseen incidents like system failures, natural disasters, or cyberattacks. This includes strategies for data backup and system restoration.

Cloud Services and Connectivity

Leveraging the power of cloud computing, Apex Computing offers flexible and scalable solutions that enhance accessibility, collaboration, and data storage for businesses.

• Microsoft 365 Integration: Expertise in deploying and managing Microsoft 365 licenses E1, E3, Business Premium, enabling enhanced productivity through familiar applications like Word, Excel, PowerPoint, and Outlook, along with cloud storage and communication tools.
• Hosted Desktop Solutions: Provision of virtual desktops accessible from anywhere, providing employees with secure and consistent access to their work environment and applications, fostering remote work capabilities and flexibility.
• Microsoft Azure Migration & Management: Support for migrating to and managing Microsoft Azure, allowing businesses to scale their IT infrastructure, host applications, and leverage advanced cloud services without significant upfront hardware investments.
• VoIP Telephony Systems: Transition from traditional landlines to Voice over IP VoIP solutions, offering advanced features like call recording, extensions, and conference calling, improving communication efficiency and reducing costs.
• Wireless Systems: Implementation of robust and secure wireless networks with superb coverage and fast data transfer speeds, ensuring seamless connectivity for all business operations and devices.

Apexcomputing.co.uk Pros & Cons

Understanding the strengths and areas for potential improvement of any service provider is crucial for making an informed decision.

Based on the information presented on their website, Apex Computing showcases several significant advantages, alongside some aspects that potential clients might consider.

Pros

Apex Computing highlights numerous benefits that make them an attractive option for businesses seeking IT support.

Their long-standing presence and comprehensive service array are strong indicators of reliability.

• Extensive Experience: Operating since 2003, Apex Computing boasts nearly two decades of experience in providing IT solutions across various industries, demonstrating deep industry knowledge and stability.
• 24/7/365 Availability: Their commitment to round-the-clock support ensures that businesses can get assistance whenever they need it, minimizing downtime and disruption.
• Comprehensive Service Portfolio: From managed IT and cybersecurity to cloud services and business continuity, they offer a holistic approach to IT management, allowing businesses to consolidate their IT needs with a single provider.
• Strong Client Testimonials: The website features numerous glowing testimonials from diverse clients, including the Bury Black Pudding Company and Manchester Carers, which builds trust and validates their service quality.
• Microsoft Solutions Partner Accreditation: This partnership signifies a high level of expertise and adherence to Microsoft’s rigorous standards, particularly valuable for businesses reliant on Microsoft technologies.
• Customer-Centric Approach: They emphasize friendly communication, avoiding jargon, and understanding client-specific needs, fostering a supportive and responsive relationship.
• Local Presence: Being based in Manchester, they can offer prompt on-site support to local businesses, providing a tangible advantage for urgent issues.
• Proactive IT Management: Their focus on identifying and resolving issues before they impact operations helps businesses maintain efficiency and avoid costly disruptions.

Cons

While Apex Computing presents a strong case for its services, potential clients might consider the following points based solely on the website’s content:

• Lack of Publicly Available Pricing: The website does not offer transparent pricing tiers or packages. While IT support often requires bespoke solutions, the absence of any indicative pricing could necessitate an initial consultation to gauge affordability, which might be a barrier for some smaller businesses or those looking for quick comparisons.
• Focus on Local Service: While their Manchester base is a pro for local businesses, it might imply less immediate on-site support capability for businesses located much further away, although remote support is universally offered. The website heavily emphasizes “Manchester IT Support companies,” potentially narrowing their perceived reach.
• Reliance on Consultation for Details: To get specific details about how their services would apply to a unique business scenario, a consultation is explicitly required. While this ensures tailored solutions, some businesses might prefer more self-service information up front.

Apexcomputing.co.uk Alternatives

When considering IT support, exploring alternatives can help businesses find the best fit for their specific needs, budget, and geographical location.

While Apex Computing offers a robust suite of services, other providers might specialize in different areas or cater to different scales of business. Papers.mt Reviews

Local & Regional IT Support Providers

Many IT support companies operate at a local or regional level, offering personalized service and quick response times, similar to Apex Computing’s model for Manchester.

• Manchester-Based Competitors: Businesses like Tech Advance or Mirus IT Solutions also serve the Manchester and North West region, often offering similar managed IT, cloud, and cybersecurity services. They might have different pricing models, service level agreements SLAs, or industry specializations.
• Regional Specialists: Depending on the specific city or county, numerous IT firms focus on specific industries e.g., legal, healthcare or technologies e.g., Apple-centric IT, Linux support.

National Managed Service Providers MSPs

For larger businesses or those with multiple locations, national MSPs can offer standardized services across a broader geographical footprint.

• Providers like Computacenter, SCC, or Blue Chip: These companies provide extensive IT services, including data center management, enterprise-level cybersecurity, and global IT infrastructure support. They often cater to large corporations with complex IT environments.
• Focus: While they offer comprehensive solutions, their personalized service might not match the localized, family-run feel that Apex Computing emphasizes.

Cloud-First IT Service Providers

With the increasing shift to cloud computing, some providers specialize almost exclusively in cloud migrations, management, and optimization.

• Dedicated Cloud Consultancies: Firms that focus on AWS, Azure, or Google Cloud migrations and ongoing management. Examples include Cloudreach or Contino.
• Emphasis: These providers might be ideal for businesses looking to fully embrace cloud infrastructure and reduce on-premise hardware, though they might not offer traditional on-site hardware support.

In-House IT Teams & Freelance Consultants

For some businesses, particularly smaller ones or those with highly specific IT needs, an internal team or freelance expert might be a viable alternative.

• Building an Internal IT Department: For businesses with significant and constant IT demands, hiring a dedicated IT manager or a small team can offer complete control and immediate response.
• Freelance IT Consultants: For project-based work, specific software implementations, or occasional troubleshooting, independent IT consultants can provide flexible and cost-effective solutions.
• Consideration: While offering control, these alternatives might lack the 24/7 coverage, broad expertise, or sophisticated tools that a dedicated MSP like Apex Computing provides.

How to Cancel Apexcomputing.co.uk Subscription

The Apex Computing website does not explicitly detail a cancellation process for their services or subscriptions, which is typical for B2B IT support providers whose agreements are often governed by detailed contracts.

This suggests that the cancellation procedure would likely be personalized and depend on the terms outlined in the service agreement signed between the client and Apex Computing.

Understanding Your Service Agreement

Before initiating any cancellation, it is crucial to review the existing service agreement or contract you have with Apex Computing.

• Contract Terms: Look for clauses related to “termination,” “cancellation,” “notice period,” and “early termination fees.” These terms will dictate the conditions under which you can cease services.
• Service Level Agreement SLA: Your SLA might also contain relevant information regarding commitments and procedures related to ending the service.
• Minimum Term: Many IT support contracts have a minimum service period e.g., 12 months, 24 months. Cancelling before this term might incur penalties.

Recommended Cancellation Steps

Given the B2B nature of their services, the cancellation process will almost certainly involve direct communication and a formal request.

1. Review Your Contract: As mentioned, this is the most critical first step. Understand your obligations and Apex Computing’s terms.
2. Initiate Contact: Reach out to your dedicated account manager or their customer service department. The website provides contact numbers and email addresses. A phone call followed by a formal email is often recommended.
   • Phone: You can reach them at the numbers provided on their contact page.
   • Email: Send a formal email to their support or accounts department, clearly stating your intention to cancel.
3. Provide Formal Notice: Most contracts require a written notice of cancellation within a specified timeframe e.g., 30, 60, or 90 days before the contract renewal date. Ensure your notice adheres to this requirement.
4. Discuss Offboarding Plan: When cancelling IT services, especially those involving data, cloud environments, and network infrastructure, a proper offboarding plan is essential. Discuss with Apex Computing how they will assist with:
   • Data Transfer: Ensuring all your data is securely transferred back to you or to a new provider.
   • Account Deactivation: How accounts, software licenses, and access credentials will be handled.
   • Knowledge Transfer: Any documentation or insights about your IT setup that need to be shared.
5. Confirm Cancellation: Ensure you receive written confirmation from Apex Computing that your service has been cancelled, including the effective date and any final billing details.

Important Note: Do not simply stop paying or assume the service will end automatically. This could lead to service interruption, outstanding bills, or potential legal issues. Always follow the formal process outlined in your contract and communicated by Apex Computing.

Apexcomputing.co.uk Pricing

Based on the ApexComputing.co.uk website, there is no public-facing pricing information available for any of their services. Qlmshop.com Reviews

This is a common practice for B2B IT support companies, especially those offering managed services and bespoke solutions.

Why No Public Pricing?

The absence of transparent pricing on their website likely stems from several factors inherent to the IT support industry:

• Bespoke Solutions: IT requirements vary significantly from one business to another. A small startup’s needs differ vastly from a large enterprise, and even within the same size category, industry-specific regulations or unique technological setups demand tailored solutions. A fixed price list would not adequately address this complexity.
• Service Scope Customization: Pricing often depends on the exact scope of services required, including the number of users, devices, servers, level of support e.g., 24/7 vs. business hours, specific software licenses, and security protocols.
• Value-Based Pricing: Rather than commodity pricing, IT support often involves value-based pricing, where the cost reflects the value added in terms of increased efficiency, reduced downtime, enhanced security, and strategic IT guidance.

How to Get a Quote

To obtain pricing from Apex Computing, you will need to engage directly with their sales or consultation team. The website explicitly encourages this approach:

• “Book a strategy session with an Apex Computing expert”: This is their primary call to action for prospective clients. During this session, they will likely assess your current IT infrastructure, understand your business needs and challenges, and then propose a customized solution with associated costs.
• “Book a Consultation”: Similar to the strategy session, this indicates a personalized approach to understanding your requirements before providing a quote.
• Direct Contact: You can also reach out via phone or email, as listed on their contact page, to inquire about their services and request a custom proposal.

What to Expect When Requesting a Quote

When you engage with Apex Computing for a quote, be prepared to discuss:

• Your Business Size: Number of employees, locations, and overall scale of operations.
• Current IT Setup: Details about your existing hardware, software, network infrastructure, and cloud usage.
• IT Challenges: Specific problems you are currently facing or areas where you need improvement e.g., cybersecurity vulnerabilities, slow systems, unreliable backups.
• Future Goals: How IT can support your business growth and strategic objectives.
• Budget: While they may not ask for an exact figure, having a general budget in mind can help them tailor solutions that are feasible for your organization.

By engaging in a direct consultation, Apex Computing aims to provide a precise and value-driven proposal that aligns with your specific business needs, rather than a generic price list.

Apexcomputing.co.uk vs. Competitors

Apex Computing’s Differentiating Factors

Apex Computing positions itself with a clear emphasis on specific strengths that aim to set it apart from other IT support providers.

• Local, Family-Run Business with Extensive Experience:
  • Claim: “Our family-run business has been providing IT Support in Manchester and across the North West since 2003.” This highlights long-term stability and a personal touch often associated with family businesses.
  • Differentiation: Many competitors might be larger corporate entities or newer startups. Apex’s longevity suggests reliability, and the “family-run” aspect implies a more personalized, less corporate service culture.
• Customer-Focused Approach with Proactive Support:
  • Claim: “We have a customer-focused approach, superb reviews…Our team of specialists truly understand both technology and people.” They emphasize understanding client needs and building relationships.
  • Differentiation: While all IT companies claim good service, Apex stresses its proactive nature and 24/7/365 availability. Many smaller competitors might offer only business-hours support, and larger ones might have more rigid, less personalized ticketing systems. Their emphasis on “speaking to you like a human” combats the common frustration with IT jargon and impersonal automated systems.
• Accreditations and Partnerships:
  • Claim: “Microsoft Solutions Partner, trusted Cyber Essentials Partner and an Exclaimer Partner.”
  • Differentiation: While many IT providers have partnerships, Apex explicitly lists these prominent ones. Being a Microsoft Solutions Partner, for instance, is a significant differentiator over smaller, unaccredited firms, assuring expertise in crucial Microsoft technologies. This can be more compelling than a general “partners with leading vendors” claim.
• Holistic IT Service Portfolio:
  • Claim: They offer “Managed IT Solutions, Supplementary IT, Cloud Services, Cyber Security, Business Continuity, Connectivity & Telephony.”
  • Differentiation: Some competitors might specialize in one or two areas e.g., purely cloud migration or just cybersecurity. Apex’s comprehensive offering means businesses might not need to juggle multiple IT vendors for different services, simplifying management.

General Competitor Landscape

The IT support market in Manchester is competitive, with a mix of providers:

• Smaller, Niche IT Firms: These might offer highly specialized services e.g., Mac IT support, specific software integration or cater exclusively to very small businesses with lower overhead. They might be cheaper but potentially lack the breadth of service or 24/7 coverage.
• Larger Regional MSPs: Companies that operate across a broader region with larger teams and potentially more structured service delivery models. They might compete directly on price or by offering very specialized enterprise-level solutions.
• Freelance IT Consultants: Often cost-effective for project-based work or ad-hoc support, but typically don’t offer the consistent, managed service level of a dedicated company.

Choosing Between Apex Computing and Alternatives

When deciding, businesses should consider:

• Service Scope: Does the provider offer all the services your business needs under one roof, or will you need multiple vendors?
• Response Times & Availability: Is 24/7 support critical, or are business hours sufficient?
• Budget: While Apex doesn’t list prices, getting quotes from several providers allows for comparison of value for money.
• Company Culture & Communication: Does the provider’s emphasis on customer relationships and jargon-free communication align with your preferences?
• Accreditations & Expertise: Do they have certified expertise in the technologies central to your business?
• Testimonials & References: What do existing clients say about their reliability and problem-solving abilities?

Apex Computing’s strong focus on customer service, comprehensive solutions, and proven experience, backed by industry accreditations, makes it a strong contender for businesses seeking reliable and proactive IT support in the North West.

Business Benefits of IT Support

Effective IT support is no longer a luxury but a fundamental necessity for businesses of all sizes. Best4headsets.co.uk Reviews

As technology becomes increasingly integrated into every aspect of operations, robust IT support ensures continuity, security, and growth.

Enhanced Operational Efficiency and Productivity

Reliable IT infrastructure, backed by expert support, directly translates to smoother operations and increased output from employees.

• Minimized Downtime:
  • Problem: System failures, network issues, or software glitches can halt operations, leading to significant financial losses. A 2022 study by Veeam found that unplanned downtime costs enterprises an average of $2.5 million per hour.
  • Solution: Proactive monitoring and rapid response from IT support teams identify and resolve issues before they escalate, dramatically reducing periods of inactivity. Apex Computing’s 24/7/365 availability is a direct response to this need.
• Streamlined Processes:
  • Benefit: IT support helps implement and optimize software solutions, automating repetitive tasks and improving workflow efficiency. For example, migrating to Microsoft 365, as offered by Apex, can centralize communication and collaboration tools.
  • Impact: Employees spend less time troubleshooting and more time on core business activities, boosting overall productivity.
• Optimized Resource Utilization:
  • Benefit: IT experts ensure that hardware and software are properly configured and utilized to their full potential, preventing underperformance or unnecessary upgrades.
  • Example: Proper server management and cloud resource allocation prevent bottlenecks and ensure scalability.

Robust Cybersecurity and Data Protection

Strong IT support is the first line of defense, protecting valuable assets and maintaining trust.

• Defense Against Cyber Attacks:
  • Threat: Businesses face daily risks from ransomware, phishing, malware, and data breaches. IBM’s 2023 Cost of a Data Breach Report found the average cost of a data breach globally was $4.45 million.
  • Solution: IT support implements multi-layered security measures, including firewalls, antivirus software, intrusion detection systems, and encryption like ESET Endpoint Encryption offered by Apex, significantly reducing vulnerability.
• Data Integrity and Availability:
  • Importance: Protecting sensitive customer data, financial records, and intellectual property is paramount for compliance and reputation.
  • Measures: Regular data backups, disaster recovery planning, and robust network security ensure data is safe, accessible, and recoverable, even after a catastrophic event.
• Compliance with Regulations:
  • Requirement: Adhering to regulations like GDPR, HIPAA, or industry-specific standards is critical. Non-compliance can result in hefty fines and reputational damage.
  • Role of IT Support: Experts guide businesses through compliance requirements, ensuring IT systems and practices meet legal obligations, as highlighted by Apex’s focus on Cyber Essentials.

Strategic Growth and Innovation

Beyond problem-solving, IT support plays a strategic role in enabling business growth and leveraging new technologies for competitive advantage.

• Scalability and Flexibility:
  • Challenge: As businesses grow, their IT needs evolve rapidly.
  • Solution: Cloud services e.g., Microsoft Azure, hosted desktops provide the flexibility to scale IT resources up or down as required, without significant upfront hardware investments, supporting business expansion.
• Access to Expertise and Latest Technologies:
  • Benefit: Businesses gain access to a team of highly trained IT professionals with diverse specializations who stay updated on the latest technological advancements.
  • Impact: This ensures that businesses can adopt cutting-edge tools and strategies like AI-driven solutions or advanced connectivity to remain competitive and innovative, as exemplified by Apex Computing’s Microsoft Solutions Partner status.
• Focus on Core Business:
  • Value Proposition: By outsourcing IT management to experts, business owners and their teams can dedicate their time and resources to their primary business objectives, whether that’s product development, sales, or customer service.
  • Outcome: This frees up internal capacity and allows businesses to thrive without the distraction of IT complexities.

IT Support for All Industries

Apex Computing highlights its ability to provide high-quality IT services to a diverse range of industries.

This versatility is a key advantage, as different sectors often have unique technological requirements, regulatory compliance needs, and operational workflows.

Addressing Industry-Specific IT Needs

While core IT principles remain consistent, the application and priority of IT solutions vary significantly across industries.

Apex Computing’s website implies an understanding of these nuances.

• Professional Services e.g., Legal, Accountancy:
  • Needs: High data security, reliable document management systems, secure client communication, and compliance with data protection regulations e.g., GDPR.
  • Apex’s Offering: Cybersecurity solutions like ESET Endpoint Encryption and Cyber Essentials directly address data security, while robust cloud services like Microsoft 365 facilitate secure document collaboration.
• Manufacturing:
  • Needs: Operational continuity, network reliability for production lines, data backup for critical design and production data, and potentially IoT integration.
  • Apex’s Offering: Business Continuity planning, secure connectivity solutions, and server management are vital for uninterrupted manufacturing processes. Their ability to send engineers on-site quickly is crucial for minimizing production downtime.
• Travel & Leisure:
  • Needs: 24/7 system availability for booking platforms, secure payment processing, customer data management, and reliable communication systems.
  • Apex’s Offering: Their 24/7/365 support ensures continuous operation, while robust cybersecurity protects transactional data and customer information.
• Medical & Healthcare:
  • Needs: Strict data privacy e.g., HIPAA compliance in the US, similar in UK, secure electronic health record EHR systems, reliable network infrastructure for medical devices, and rapid support for critical systems.
  • Apex’s Offering: Their focus on data encryption, robust security measures, and business continuity planning are essential for handling sensitive patient data and maintaining critical healthcare operations. While the website doesn’t explicitly mention healthcare-specific compliance, their general security offerings are foundational.
• Charity Sectors:
  • Needs: Cost-effective solutions, reliable donor management systems, secure data handling, and robust communication tools for fundraising and outreach. Often rely heavily on cloud services for flexibility and reduced infrastructure costs.
  • Apex’s Offering: Their tailored services “bespoke services” and “we’ll liaise with third-party providers on your behalf” can help charities optimize their IT spend and leverage cloud solutions like Microsoft 365, which often come with charity discounts. The case study with Manchester Carers highlights their understanding and support for this sector.
• Property and Recruitment:
  • Needs: High-speed internet, secure database management for client and candidate information, robust communication systems VoIP, and flexible access for remote agents.
  • Apex’s Offering: Connectivity and Telephony solutions, secure cloud services hosted desktop, and data management support these industries’ core operational requirements.

Tailored Solutions and Expert Advice

Apex Computing emphasizes its ability to provide bespoke services, which is critical for multi-industry support.

• Personalized Approach: They “find the right solution for your business. at the price you need,” suggesting they don’t offer a one-size-fits-all package. This flexibility allows them to adapt to different industry budgets and technological maturity levels.
• Wealth of Experience: As Microsoft Solutions Partners, their team is “regularly trained on all the latest collaborative IT solutions and updates.” This ongoing training ensures they can advise on and implement solutions relevant to various industry standards and emerging technologies.
• Third-Party Liaison: “We’ll liaise with third-party providers on your behalf,” which is invaluable for industries using specialized software or hardware that needs integration with core IT systems. This simplifies IT management for clients.

By showcasing testimonials from diverse sectors and emphasizing their customized approach, Apex Computing effectively communicates its capability to serve a wide range of industries, providing relevant and reliable IT support regardless of the specific business domain. Chosay.com Reviews

Frequently Asked Questions

What is IT support, and what does yours include?

IT Support refers to any assistance given for technology-related products and services, such as networks, hardware, software, and cloud-based systems.

Apex Computing’s IT Support covers a broad spectrum of services, including easy switching from your current provider, ensuring servers and networks run at peak performance, and providing both onsite and remote repairs for various business tools like servers, network equipment, desktops, and mobiles.

What does Apex Computing’s IT infrastructure service include?

The IT Infrastructure developed by Apex Computing strengthens core capabilities and ensures efficient functions.

Services include equipment support through partnerships with reputable brands like Microsoft, HP, Dell, Apple, and Google.

Connectivity and telephony solutions, helping you move to flexible VoIP.

And wireless systems with superb coverage and fast data transfer speeds for safe network usage.

Why is IT security important, and what solutions do you offer?

IT security is crucial for defending against malware, viruses, bugs, hacks, and cyber-attacks. protecting your company’s reputation.

And ensuring full compliance with regulations like GDPR.

Apex Computing offers solutions including Cyber Essentials and Cyber Essentials Plus certifications, ESET Endpoint Encryption for data protection, and Penetration Testing to identify and perfect security protections.

What is “The Cloud,” and what cloud-based solutions do you offer?

The Cloud allows you to store and access data, programs, resources, and software over the internet, rather than on your computer’s hard drive. Lamarchesaceramiche.it Reviews

Apex Computing’s offerings include Microsoft 365 licenses E1, E3, Business Premium, Hosted Desktop allowing virtual desktop access from anywhere, and Microsoft Azure for upgrading and streamlining your business via a cloud-enabled platform without extra hardware.

What is Business Continuity, and how does Apex Computing help?

Business Continuity involves having systems and processes in place to minimize disruption and ensure continued operations if your IT infrastructure suffers critical issues like server problems or data loss.

Apex Computing helps create plans including fully tested Disaster Recovery Planning, comprehensive Backup Systems virtualization, replication, SharePoint, SQL, network backups, and Asset Management to keep hardware and software updated and optimized.

Do you offer 24/7 IT support?

Yes, Apex Computing’s IT Support helpdesk is available to customers 24 hours a day, 7 days a week, 365 days of the year, ensuring immediate problem resolution.

Are you a Microsoft partner?

Yes, Apex Computing is a Microsoft Solutions Partner, regularly training their team on the latest collaborative IT solutions and updates.

Where is Apex Computing based?

Apex Computing is based near Media City in Manchester, making them easily accessible for local businesses.

What industries do you serve?

Apex Computing provides high-quality services to a variety of industries in Manchester, including Professional Services, Manufacturing, Travel, Fashion, Recruitment, Property, Medical, Accountancy, Legal, and Charity sectors.

How quickly do you respond to IT issues?

Apex Computing prides itself on rapid responses, with their IT Support helpdesk solving problems immediately, and dispatching technicians on-site if remote assistance isn’t sufficient.

Do you offer on-site IT support?

Yes, if they cannot help remotely, Apex Computing will send out a technician to your location straight away.

Can Apex Computing help with hardware and software procurement?

Yes, Apex Computing can help with software and hardware procurement, ensuring you find the right products and services for your business through partnerships with reputable brands. Gtscapital.net Reviews

Do you repair IT equipment?

Yes, Apex Computing provides both onsite and remote support for repairs of servers, network equipment, desktops, and mobiles, among other business tools.

What is a “strategy session,” and why should I book one?

A strategy session with an Apex Computing expert is an opportunity to discuss your business’s IT requirements and receive expert advice on how to optimize your IT infrastructure for efficiency and growth.

It’s recommended to help you get started right and set your business up for the future.

What is Cyber Essentials, and why is it important?

Cyber Essentials is a government-approved cyber security standard that provides peace of mind by demonstrating a business’s commitment to defending against common cyber attacks.

Apex Computing helps businesses achieve both Cyber Essentials and Cyber Essentials Plus.

How does Apex Computing ensure friendly and jargon-free communication?

Apex Computing ensures friendly consultation by speaking to you like a human and avoiding confusing jargon, ensuring you talk to a friendly team member within minutes.

Do you offer support for Microsoft 365?

Yes, Apex Computing provides comprehensive support for Microsoft 365, including various licenses like E1, E3, and Business Premium.

Can Apex Computing help with moving my business to the cloud?

Yes, Apex Computing offers various cloud services, including Microsoft Azure migration and management, and hosted desktop solutions, to help businesses transition to and leverage cloud platforms.

What is VoIP, and does Apex Computing offer it?

VoIP Voice over Internet Protocol allows voice communication over the internet, offering flexibility and advanced features compared to traditional landlines.

Yes, Apex Computing helps businesses move to flexible, fully-featured VoIP solutions. Famous.ai Reviews

How long has Apex Computing been in business?

Apex Computing has been providing IT solutions to customers since 2003, showcasing a long history of experience and stability in the industry.