Fakro.co.uk Reviews

Based on checking the website, Fakro.co.uk appears to be a well-established specialist in roof windows, skylights, and loft ladders, backed by over thirty years of experience in designing and manufacturing these products.

This direct focus suggests a strong commitment to quality and expertise within their niche.

For anyone looking to enhance their home with natural light or improve loft access, Fakro.co.uk presents itself as a serious contender with a comprehensive product range and a professional approach.

Their site highlights innovative solutions like the new CIRRUS Lantern Roofs and 2-in-1 Roof Windows, positioning them as a go-to for both standard and more unique architectural needs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Fakro.co.uk Review & First Look

Fakro.co.uk immediately projects an image of a reliable and experienced provider in the roof window and loft ladder market.

The site’s layout is clean and professional, prioritizing product categories and essential information.

It’s clear they cater to both individual homeowners and industry specifiers, offering tailored resources.

Initial Impressions and User Experience

• Clean Design: The website utilizes a minimalist design, making navigation straightforward. This reduces clutter and allows users to quickly find what they’re looking for, whether it’s product details or technical specifications.
• Intuitive Navigation: Key product categories like “Roof Windows,” “Skylights,” and “Loft Ladders” are prominently displayed, guiding users efficiently. The menu structure is logical, minimizing the learning curve for new visitors.
• Information Accessibility: Important sections like “About Us,” “Media Centre,” and “Contact Us” are easily locatable, promoting transparency and trust.

Product Range Overview

• Roof Windows: Fakro.co.uk showcases a diverse range of roof windows, including top-hung, centre-pivot, and even specialized 2-in-1 options. This variety allows customers to select the perfect window based on their specific needs and aesthetic preferences.
  • Key Features Highlighted: Energy efficiency, ease of installation, and durable materials are frequently mentioned.
  • Examples: FAKRO FTP-V U3 preSelect, FAKRO FPU preSelect, FAKRO FTS-V U2.
• Skylights: Beyond traditional roof windows, they offer a selection of skylights, including their “Stunning CIRRUS Lantern Roofs.” These are typically designed for flat roofs, bringing ample natural light into interior spaces.
  • Innovative Solutions: The CIRRUS Lantern Roofs emphasize modern design and advanced thermal performance.
• Loft Ladders: Fakro is also prominent in the loft ladder market, offering various types for easy and safe loft access. They emphasize simple installation, which is a significant plus for homeowners.
  • Types Available: Folding wooden ladders, metal ladders, and even fire-resistant options.
  • Focus on Safety: Features like anti-slip steps and sturdy construction are often highlighted.

Target Audience and Niche Focus

Fakro.co.uk clearly targets both homeowners undertaking renovation projects and professional specifiers, architects, and builders. The website provides specific resources for each group, such as detailed product catalogues for homeowners and technical drawings and data sheets for professionals. This dual approach indicates a deep understanding of their market and a commitment to serving diverse customer needs.

Fakro.co.uk Features

Fakro.co.uk stands out due to its comprehensive array of features, ranging from innovative product designs to robust technical support and environmental initiatives.

Their focus isn’t just on selling products, but on providing a complete ecosystem of solutions for roof window and loft ladder needs.

Innovative Product Design and Technology

• PreSelect System: Many of Fakro’s roof windows feature the “preSelect” system, which allows users to switch between top-hung and centre-pivot opening functions with a single switch.
  • User Benefits: This offers flexibility in ventilation and ease of cleaning, especially for windows installed in higher positions.
  • Market Impact: This unique feature differentiates Fakro from competitors who typically offer only one opening style per window.
• ThermoTechnology: Fakro emphasizes energy efficiency through its “ThermoTechnology” in many of its products. This involves enhanced insulation and airtightness.
  • Performance Data: According to their product specifications, many windows boast U-values as low as 1.0 W/m²K, significantly reducing heat loss.
  • Real-World Savings: For homeowners, this translates to lower energy bills and a more comfortable indoor climate, aligning with modern energy efficiency standards.
• 2-in-1 Roof Windows: This innovative solution combines two windows in a single frame, providing a larger glazed area and maximizing natural light.
  • Aesthetic Appeal: Offers a panoramic view and a contemporary look.
  • Practicality: Simplifies installation compared to fitting two separate windows.
• Loft Ladder Engineering: Fakro’s loft ladders are engineered for durability, safety, and ease of use. Many models feature robust construction and innovative folding mechanisms.
  • Examples: The LWS Smart timber loft ladder, designed for simple installation and excellent thermal insulation.
  • Safety Standards: They often meet European safety standards e.g., EN 14975, ensuring peace of mind for users.

Comprehensive Support for Specifiers and Professionals

• CAD Drawings and Data Sheets: Fakro provides an extensive library of CAD drawings and detailed data sheets for all its products.
  • Benefit for Architects: This invaluable resource streamlines the design process for architects and specifiers, allowing seamless integration of Fakro products into building plans.
  • Accessibility: These resources are easily downloadable from the “FAKRO PROFESSIONALS” section of the website.
• Fitting Instructions and Installation Videos: Beyond technical drawings, the site hosts comprehensive fitting instructions and practical installation videos.
  • Empowering Installers: These visual guides ensure correct and efficient installation, minimizing errors and potential issues post-installation.
  • DIY Friendly: While professional installation is recommended, these resources can also assist experienced DIYers.
• Declarations of Performance DoP: Both UKCA and CE Declarations of Performance are readily available.
  • Compliance: This demonstrates Fakro’s commitment to adhering to stringent European and UK regulatory standards for construction products.
  • Trust and Transparency: Provides assurance to professionals about product quality and safety compliance.

Sustainability and Environmental Initiatives

• Net Zero Design Guide Support: Fakro actively supports initiatives like the “Net Zero Design Guide for UK Village Halls.”
  • Community Impact: This demonstrates their commitment to promoting sustainable building practices beyond their own products.
  • Ethical Stance: Aligning with broader environmental goals enhances their corporate social responsibility profile.
• Energy-Efficient Products: As mentioned, their ThermoTechnology and high U-value products contribute directly to reducing energy consumption in buildings.
  • Reduced Carbon Footprint: By helping homes and buildings become more energy-efficient, Fakro products contribute to a lower overall carbon footprint.
  • Long-Term Value: Investing in energy-efficient products offers long-term environmental and financial benefits.
• Sustainable Sourcing: While not explicitly detailed on the homepage, a company with over 30 years of experience often implies established supply chains that adhere to certain sustainability practices, especially concerning timber for their wooden products like loft ladders and some window frames.

Fakro.co.uk Pros & Cons

When evaluating any product or service, it’s crucial to weigh the advantages against the potential drawbacks.

Fakro.co.uk, as a specialist in roof windows and loft ladders, presents a strong case in many areas but also has some considerations.

Advantages of Fakro.co.uk

• Extensive Product Range:
  • Variety: Fakro offers a wide array of roof windows top-hung, centre-pivot, 2-in-1, skylights including lantern roofs, and diverse loft ladders timber, metal, fire-rated. This breadth means customers are likely to find a product that perfectly matches their specific requirements, whether it’s for a new build or a renovation.
  • Innovation: Their focus on innovative features like the “preSelect” system for dual opening functionality and “ThermoTechnology” for enhanced energy efficiency sets them apart. These aren’t just marketing buzzwords. they offer tangible benefits to the end-user.
• Strong Technical Support and Resources:
  • Professional Tools: The availability of CAD drawings, detailed data sheets, and declarations of performance UKCA/CE is a significant advantage for architects, specifiers, and professional installers. This level of technical support ensures seamless integration into building projects and compliance with regulations.
  • Installation Aids: Comprehensive fitting instructions and clear installation videos empower both professionals and competent DIYers, reducing the likelihood of installation errors and ensuring optimal product performance.
• Commitment to Energy Efficiency:
  • Eco-Friendly Products: Fakro prominently features products designed with high thermal insulation e.g., low U-values under their “ThermoTechnology” umbrella. This commitment translates directly into energy savings for homeowners, reducing heating costs and contributing to a smaller carbon footprint.
  • Industry Support: Their support for initiatives like the “Net Zero Design Guide for UK Village Halls” further underscores their dedication to sustainable building practices, appealing to environmentally conscious consumers and professionals.
• Reputation and Experience:
  • Decades in Business: With over thirty years in the industry, Fakro has built a solid reputation. Longevity in a specialized market often signifies reliability, quality, and a deep understanding of customer needs and industry standards.
  • Market Presence: As a leading manufacturer, their products are widely recognized and often recommended by professionals in the construction sector.
• Safety Focus on Loft Ladders:
  • Certified Products: Their loft ladders are designed with safety in mind, often meeting stringent European safety standards e.g., EN 14975. Features like anti-slip steps and sturdy construction provide peace of mind.
  • Ease of Access: Beyond safety, the ladders are engineered for smooth and easy operation, making loft access less of a chore.

Potential Considerations Cons

• Premium Pricing Implied:
  • Value for Money: While not explicitly stated with prices on the homepage, the emphasis on innovation, high-quality materials, and advanced features like ThermoTechnology often correlates with a higher price point compared to generic or budget alternatives. This might be a consideration for those on a very tight budget. However, the long-term benefits in terms of energy savings and durability could offset the initial cost.
• Availability of Direct Online Purchasing Information:
  • Distribution Model: The website appears to primarily serve as a catalog and information hub, directing users to “Distribution Service” rather than offering direct online purchases with immediate pricing. This means potential customers might need to contact distributors for quotes, adding an extra step to the purchasing process.
  • Transparency: For consumers accustomed to immediate e-commerce pricing, this might feel less transparent initially.
• Limited Customer Reviews Directly on Site:
  • User Feedback: While the company has a long-standing reputation, the homepage doesn’t prominently feature direct customer reviews or testimonials in a format easily accessible to a new visitor. While this is common for B2B-focused sites, direct customer feedback can significantly influence B2C decisions.
  • Reliance on External Sources: Customers might need to look to third-party review sites to gauge widespread consumer satisfaction.
• Installation Complexity for Some Products:
  • Professional Requirement: While “simple to install” is mentioned for loft ladders, complex products like large roof windows or lantern roofs generally require professional installation to ensure proper sealing, structural integrity, and energy performance. This isn’t a direct “con” of the product itself but an important consideration for the total project cost and effort.

Fakro.co.uk Alternatives

When considering roof windows, skylights, or loft ladders, it’s always wise to explore alternatives to ensure you’re making the best decision for your specific needs and budget.

While Fakro.co.uk is a strong contender, several other reputable brands offer similar products with their own unique strengths. Tuta.com Reviews

Key Competitors in the Roof Window and Skylight Market

• VELUX:
  • Market Leader: VELUX is arguably the most well-known and dominant brand in the roof window market globally. They have an extensive range of products, including pitched roof windows, flat roof windows, sun tunnels, and accessories like blinds and smart home integration systems.
  • Strengths:
    • Wide Availability: VELUX products are widely available through various distributors and building material suppliers.
    • Innovation: Pioneers in remote-controlled and solar-powered windows VELUX INTEGRA®.
    • Brand Recognition: High level of trust and brand loyalty.
  • Considerations: Often perceived as a premium brand, with prices reflecting their market position and technological advancements.
• Keylite Roof Windows:
  • Growing Presence: Keylite has gained significant traction in the UK market, often positioned as a direct competitor to VELUX and Fakro. They offer a good range of roof windows, skylights, and accessories.
    • Easy Installation: Keylite often highlights their “Flick-Fit” brackets, which are designed for quicker and easier installation.
    • Integrated Thermal Performance: Focus on thermal efficiency with features like warm edge glazing and trickle ventilation.
    • Competitive Pricing: Often seen as a cost-effective alternative without compromising significantly on quality.
  • Considerations: While expanding, their range might not be as vast as VELUX or Fakro in every specialized category.
• Dakea / Roto:
  • European Brands: Dakea part of the VELUX Group but marketed differently and Roto are other European manufacturers with a presence in the UK. Roto, in particular, is known for its strong German engineering and often focuses on highly insulated products and top-hung windows.
    • Quality and Durability: Known for robust construction and long-lasting products.
    • Specialized Options: Roto offers unique solutions like top-hung windows that push outwards, providing unobstructed views.
  • Considerations: May have a smaller distribution network in some parts of the UK compared to VELUX or Fakro, potentially impacting availability or lead times.

Alternatives for Loft Ladders

• Youngman:
  • Ladder Specialists: Youngman is a very well-known brand specifically in the ladder and access equipment market in the UK. They offer a wide range of loft ladders, including aluminum, timber, and specialized heavy-duty options.
    • Extensive Range: From basic DIY models to professional-grade ladders.
    • Safety Focus: Strong emphasis on safety standards and robust construction across their ladder portfolio.
  • Considerations: While excellent for ladders, they don’t offer roof windows or skylights, so a multi-product project would require sourcing from different suppliers.
• Loft Centre:
  • Specialized Retailer/Distributor: Loft Centre is a UK-based company that specializes in a wide range of loft ladders and associated products. They often stock multiple brands, including their own lines.
    • Variety of Brands: Offers choice from various manufacturers, allowing for direct comparison.
    • Expert Advice: As specialists, they can provide tailored advice for specific loft access challenges.
  • Considerations: They are primarily a retailer, not a manufacturer, so the specific product quality will depend on the brands they stock.
• Abru WernerCo:
  • Widely Available: Abru is a popular brand of ladders and access equipment, often found in major DIY stores and builders’ merchants. They offer a range of loft ladders that are typically easy to install.
    • Accessibility: Easy to purchase from common retail outlets.
    • DIY Friendly: Many models are designed for straightforward home installation.
  • Considerations: Might offer a more basic range compared to specialists like Fakro or Youngman, with less emphasis on advanced insulation or highly integrated solutions.

Factors to Consider When Choosing an Alternative

• Budget: Determine your spending limits, keeping in mind that cheaper options might compromise on insulation, durability, or features.
• Product Features: Compare U-values insulation, opening mechanisms, material quality, and integrated accessories.
• Installation Requirements: Some products are more DIY-friendly, while others strongly recommend professional installation. Factor in potential installation costs.
• Availability and Lead Times: Check local stockists and delivery schedules, especially for urgent projects.
• Warranty and Support: Review the warranty period and the level of customer and technical support offered by the manufacturer.
• Aesthetics: Consider how the design of the window or ladder will complement your home’s architecture and interior.

By exploring these alternatives and carefully weighing the factors above, you can make an informed decision that best suits your home improvement project.

How to Get Support from Fakro.co.uk

Navigating customer support is crucial for any product, especially for significant home improvement items like roof windows and loft ladders.

Fakro.co.uk provides several avenues for customers and professionals to seek assistance, information, and support.

Direct Contact Methods

• Contact Us Form: The website likely features a standard “Contact Us” form where you can submit your query directly. This is generally suitable for non-urgent questions, general inquiries, or requests for information.
  • Information Required: Typically asks for your name, email, phone number, and a message box to detail your query.
  • Response Time: While not specified on the homepage, expect a response within 1-2 business days for email submissions.
• Telephone Support: For more immediate concerns or detailed discussions, a telephone number is usually provided. This allows for direct communication with a customer service representative.
  • Operating Hours: It’s important to check the website for specific operating hours for phone support, typically during standard business days.
  • Best for: Technical issues, urgent order inquiries if applicable, or complex questions requiring real-time answers.
• Email Support: A dedicated email address for customer service is common. This is useful for sending detailed questions, attaching documents like photos of an issue, or if you prefer written correspondence for record-keeping.
  • Follow-Up: Email provides a written trail of communication, which can be beneficial for ongoing issues.

Online Resources and Self-Help

• Catalogues and Brochures: Fakro.co.uk explicitly mentions “Catalogues and brochures.” These are invaluable for detailed product information, specifications, dimensions, and visual guides.
  • Deep Dive: Ideal for pre-purchase research or for understanding product variations.
  • Accessibility: Usually available as downloadable PDFs.
• Installation Videos: The website links to “Installation videos,” which are incredibly helpful for visual learners and anyone undertaking installation.
  • Step-by-Step Guidance: These videos demonstrate the correct fitting procedures, reducing the chances of errors.
  • Troubleshooting: Can also be useful for understanding how components work if you encounter minor issues.
• Fitting Instructions: Complementing the videos, comprehensive “Fitting instructions” are available. These are typically detailed written guides.
  • Technical Detail: Provides exact measurements, tools required, and step-by-step procedures for various products.
• CAD Drawings and Data Sheets: For professionals “FAKRO PROFESSIONALS” section, the availability of “CAD drawings” and “Data sheets” is critical.
  • Design Integration: Allows architects and builders to accurately incorporate Fakro products into their designs.
  • Performance Verification: Data sheets provide crucial information on thermal performance, acoustic properties, and material specifications.
• Declarations of Performance DoP: Both “Declarations of performance UKCA” and “Declarations of performance CE” are provided.
  • Compliance Assurance: These documents confirm that Fakro products meet relevant UK and European regulatory standards for safety and quality.
  • Project Requirements: Essential for compliance documentation in construction projects.
• Sitemap: A “Sitemap” helps users quickly locate specific pages or sections within the website, especially if they’re having trouble finding particular information through standard navigation.
• FAQs Potential: While not explicitly listed on the homepage snippets, many professional websites include an FAQ section. It’s always worth checking if there’s a dedicated FAQ page that addresses common questions about products, installation, or warranty.

Other Support Channels

• Distribution Service: Fakro.co.uk mentions “Distribution Service.” This implies that regional distributors often handle sales and local support.
  • Local Expertise: Distributors can provide local advice, pricing, and potentially arrange site visits or demonstrations.
  • Purchasing Pathway: Often the primary channel for acquiring Fakro products.
• “Why FAKRO?” Section: This section likely contains information about the company’s philosophy, quality commitments, and unique selling propositions, which indirectly supports customers by building confidence in the brand.
• Media Centre / Gallery: While primarily for press or inspiration, these sections can indirectly offer support by showcasing product applications and successful installations, helping customers visualize solutions or resolve aesthetic queries.

When seeking support, it’s always best to prepare your questions, product model numbers if applicable, and any relevant details to ensure the most efficient and helpful response.

Fakro.co.uk Pricing

Understanding the pricing structure for products like roof windows and loft ladders from Fakro.co.uk requires a slightly different approach than a typical e-commerce site.

Based on the homepage information, Fakro operates primarily through a distribution network, meaning direct pricing isn’t immediately visible or available for online purchase.

Indirect Pricing Model

• No Direct Online Prices: Unlike many retail websites, Fakro.co.uk does not display product prices directly on its website. This is a common practice for manufacturers of building materials and specialized components.
• Distribution Network: The mention of “Distribution Service” suggests that pricing is managed by their network of authorized distributors and retailers across the UK.
  • Local Variation: Prices may vary slightly between different distributors due to their own overheads, delivery costs, and sales promotions.
  • Trade Accounts: Distributors often offer trade pricing for professionals builders, architects, developers who purchase in bulk or have ongoing projects.
• Quotation-Based System: For most purchases, particularly larger items or specific configurations, you would typically need to:
  • Identify Your Product: Use the Fakro.co.uk website to browse their product range and identify the exact model, size, and specifications you require e.g., FAKRO FTP-V U3 roof window, 78x118cm, with specific glazing.
  • Contact a Distributor: Locate an authorized Fakro distributor or stockist in your area using the “Distribution Service” or a similar lookup tool on their site.
  • Request a Quote: Contact the chosen distributor via phone, email, or in-person to request a detailed quotation for the selected products. This quote will include the unit price, any applicable taxes, and delivery charges.

Factors Influencing Price

The price of a Fakro product is influenced by several key factors:

• Product Type:
  • Roof Windows: Prices vary significantly based on the opening mechanism centre-pivot, top-hung, 2-in-1, material timber, uPVC, glazing type standard double glazing, triple glazing, obscure glass, low-emissivity, and size. Innovative features like the “preSelect” system or integrated intelligent controls will also impact cost.
  • Skylights Flat Roof Windows: Lantern roofs like CIRRUS or larger flat roof windows are generally more expensive than standard pitched roof windows due to their complex design, larger glass areas, and specialized installation requirements.
  • Loft Ladders: Prices depend on the material timber, aluminum, steel, load capacity, number of sections, ease of operation manual vs. spring-assisted, and any additional features like fire ratings or insulated hatches.
• Size: Larger windows and ladders naturally cost more due to increased material usage and more complex manufacturing.
• Glazing Specification:
  • Energy Efficiency: Products with enhanced thermal performance lower U-values, e.g., triple glazing, argon-filled panes will be more expensive but offer long-term savings on energy bills.
  • Security & Acoustic Properties: Specialized glazing for enhanced security or sound reduction will also add to the cost.
• Material: Timber frames often laminated for stability or uPVC frames have different cost structures.
• Additional Features & Accessories:
  • Blinds & Shutters: While not core products, Fakro often has compatible blinds internal or external and roller shutters, which are separate purchases.
  • Electrical Operation: Windows with integrated motors for remote control or rain sensors will be at a higher price point than manual versions.
• Installation Costs: It’s crucial to remember that the product price is only one part of the total project cost. Installation especially for roof windows and skylights can be a significant expense, varying based on the complexity of the job, roof type, and installer rates. Loft ladders might be more DIY-friendly but still require competent fitting.

Estimating Costs

To get an accurate price, the best approach is to:

1. Browse Fakro.co.uk: Identify the exact product models and specifications you are interested in.
2. Use the “Distribution Service”: Find your nearest authorized Fakro distributor or a reputable online retailer that stocks Fakro products.
3. Request a Quote: Provide them with the precise product details. Many online retailers that stock Fakro products will have prices listed on their sites, but for bespoke or large orders, a direct quote is always recommended.
4. Compare Quotes: If possible, get quotes from 2-3 different distributors to ensure competitive pricing.

While the absence of direct pricing on Fakro.co.uk might seem less convenient for immediate comparison, it aligns with how specialized building materials are often sold, emphasizing consultation and tailored solutions through their established distribution network.

Fakro.co.uk vs. VELUX

When it comes to roof windows and skylights, Fakro and VELUX are undoubtedly the two dominant players in the UK market. Ahfootwear.co.uk Reviews

Both offer high-quality products and innovative solutions, but they approach their offerings with distinct philosophies and feature sets.

Understanding their differences is key to making an informed decision.

Company Background and Market Position

• FAKRO:
  • Origin: A Polish company, established over 30 years ago.
  • Market Position: The second-largest manufacturer of roof windows and loft ladders globally. Known for innovation and often challenging the market leader with unique features.
  • Focus: Strong emphasis on technological advancement, energy efficiency ThermoTechnology, and a comprehensive range of loft ladders.
  • Origin: A Danish company, established in 1941.
  • Market Position: The global market leader in roof windows and skylights. Synonymous with the product type, often to the point where “Velux window” is used generically.
  • Focus: Broad product range, extensive accessories, smart home integration VELUX INTEGRA®, and strong brand recognition.

Product Range and Innovation

• Roof Windows:
  • FAKRO: Offers a diverse range including top-hung, centre-pivot, and their unique 2-in-1 roof windows and preSelect system. The preSelect system allows easy switching between top-hung and centre-pivot opening, offering greater flexibility. They also boast the CIRRUS Lantern Roofs for flat roofs, a modern design for ample light.
    • Advantage: PreSelect offers dual functionality, and 2-in-1 windows provide larger glazed areas within a single frame. Strong focus on thermal performance ThermoTechnology.
  • VELUX: Offers extensive ranges of top-hung, centre-pivot, and specific flat roof windows. They are pioneers in INTEGRA® electric and solar-powered windows and active in smart home integration, allowing control via apps and voice assistants.
    • Advantage: Superior smart home integration and a wider array of blinds and accessories designed specifically for their windows.
• Loft Ladders:
  • FAKRO: Very strong in the loft ladder market, offering a comprehensive range including timber, metal, and fire-rated options. They emphasize ease of installation and excellent thermal insulation within the loft hatch.
    • Advantage: Fakro is considered a specialist in loft ladders, often providing highly insulated and robust models.
  • VELUX: Offers a more limited range of loft ladders compared to Fakro. While good quality, their primary focus remains on roof windows.
    • Consideration: Fewer options and less emphasis on innovative features for ladders compared to Fakro.
• Energy Efficiency:
  • FAKRO: Heavily promotes “ThermoTechnology” for enhanced thermal insulation, aiming for very low U-values across their window range, contributing to significant energy savings.
  • VELUX: Also offers highly energy-efficient options, with various glazing specifications e.g., triple glazing and insulated frames. Both brands are competitive here.

Installation and Support

• Installation:
  • FAKRO: Provides detailed fitting instructions and comprehensive installation videos. They emphasize relatively straightforward installation, particularly for their loft ladders.
  • VELUX: Known for straightforward installation systems and has extensive online resources, including installation guides and videos. Many installers are highly familiar with VELUX products.
• Technical Support:
  • FAKRO: Offers extensive resources for specifiers, including CAD drawings, data sheets, and declarations of performance UKCA/CE.
  • VELUX: Similarly provides robust technical support for professionals, including BIM objects and comprehensive product documentation.
• Distribution:
  • FAKRO: Relies on a strong network of distributors across the UK.
  • VELUX: Has an even wider distribution network, often stocked by more general building merchants, making them very accessible.

Pricing

• General Perception: Both brands are considered premium products.
• FAKRO: Often seen as a slightly more competitively priced alternative to VELUX, especially when comparing similar specifications, while still offering high quality and innovation.
• VELUX: Due to its market leadership and strong brand recognition, VELUX products can sometimes be at the higher end of the price spectrum. However, they also run promotions and have entry-level options.

Which One to Choose?

• Choose FAKRO if:
  • You prioritize innovative opening mechanisms like preSelect and 2-in-1 windows for maximum light.
  • You need a highly insulated and robust loft ladder.
  • You are looking for a strong balance of quality, innovation, and potentially a more competitive price point compared to the absolute market leader.
  • You are a professional specifier looking for detailed technical documentation and support for unique solutions.
• Choose VELUX if:
  • You want the absolute market leader with unparalleled brand recognition and trust.
  • Smart home integration and automated window control VELUX INTEGRA® are a high priority.
  • You need a vast array of integrated blinds and accessories.
  • You prefer a product that many installers are already highly familiar with.

Ultimately, both Fakro and VELUX offer excellent products.

The best choice depends on your specific project requirements, budget, desired features, and personal preference.

It’s highly recommended to get quotes for comparable products from both brands and discuss features with experienced installers or distributors.

Fakro.co.uk Product Installation & Maintenance

The success and longevity of any roof window or loft ladder depend significantly on correct installation and consistent maintenance.

Fakro.co.uk provides substantial resources to guide both professionals and homeowners through these crucial stages.

Installation Process and Guidelines

• Professional Installation Recommended: For roof windows and skylights, particularly larger or more complex units like the CIRRUS Lantern Roofs or 2-in-1 windows, professional installation is almost always recommended. This ensures:
  • Structural Integrity: Correct cutting and framing of the roof opening.
  • Weatherproofing: Proper flashing kits and sealing to prevent leaks. This is paramount for preventing water damage and ensuring the longevity of the roof structure.
  • Thermal Performance: Ensuring the window is fitted correctly to achieve its stated U-value and prevent cold bridging.
  • Warranty Compliance: Many warranties require professional installation to remain valid.
• DIY Potential for Loft Ladders: While professional installation is always an option, Fakro’s loft ladders are often highlighted as “Simple to install for any loft.” This suggests they are designed with the competent DIYer in mind.
  • Key Steps: Installation typically involves creating a loft opening if not already present, fitting the frame, and securing the ladder mechanism.
  • Importance of Accuracy: Even for DIY, precise measurements and adherence to instructions are vital for safe and smooth operation.
• Fakro’s Installation Resources:
  • Fitting Instructions: The website offers comprehensive, step-by-step written guides for each product type. These are essential for ensuring every component is correctly assembled and positioned.
  • Installation Videos: These visual guides are incredibly valuable. They show the practical application of the written instructions, often highlighting key techniques and potential pitfalls.
  • CAD Drawings & Data Sheets: For professionals, these technical documents ensure that the product is integrated correctly into architectural plans and meets specific building codes.
  • Tooling: While not explicitly listed, installation guides will specify the necessary tools saws, drills, levels, measuring tapes, sealant guns, etc. to ensure a smooth process.

Routine Maintenance for Longevity

Proper maintenance extends the lifespan of Fakro products and ensures they continue to perform optimally.

• Cleaning:
  • Glass: Clean the external glass surfaces periodically using standard window cleaning solutions and a soft cloth or squeegee. For hard-to-reach exterior panes, some Fakro roof windows especially centre-pivot can be rotated for easier access.
  • Frames: Clean timber frames with a damp cloth and mild detergent. uPVC frames are even easier to clean.
  • Gaskets and Seals: Gently wipe clean the rubber gaskets and seals around the window frame and sash. Remove any accumulated dirt, leaves, or debris that could hinder proper sealing or drainage.
• Lubrication:
  • Hinges and Pivots: For both roof windows and loft ladders, periodically lubricate the hinges, pivot points, and moving mechanisms e.g., the preSelect slider or loft ladder springs. Use a silicone spray or a suitable non-resin oil to ensure smooth operation and prevent squeaking or stiffness.
  • Frequency: Typically once or twice a year, or as needed if movement becomes stiff.
• Checking Drainage and Flashing:
  • Clear Gutters: Ensure that the drainage channels and any external flashing around the roof window are free from debris leaves, moss, dirt. Blockages can lead to water pooling and potential leaks.
  • Visual Inspection: Periodically inspect the external flashing for any signs of damage, lifting, or corrosion. Address any issues promptly to maintain watertightness.
• Timber Frame Care for wooden windows/ladders:
  • Re-lacquering/Painting: If you have timber-framed windows or loft ladders, it’s recommended to re-lacquer or repaint them every few years e.g., every 3-5 years, depending on exposure to protect the wood from moisture and UV degradation. This is crucial for maintaining their appearance and structural integrity.
  • Moisture Check: Look for any signs of swelling, cracking, or discoloration in the timber, which could indicate moisture ingress.
• Loft Ladder Specifics:
  • Tighten Fixings: Periodically check and tighten any screws or bolts on the ladder mechanism and frame to ensure stability and safety.
  • Check Steps: Inspect the steps for any signs of wear, cracks, or damage. Ensure they are securely attached.
  • Spring Tension: For spring-assisted ladders, check the tension of the springs to ensure the ladder opens and closes smoothly and safely. Adjust if necessary according to the instructions.

By integrating these routine checks and maintenance tasks, homeowners can significantly prolong the life of their Fakro products, maintain their aesthetic appeal, and ensure their continued optimal performance.

Fakro.co.uk Environmental Responsibility

Fakro’s commitment to sustainability and environmental responsibility is highlighted through several initiatives and product features, aligning with a broader global push for eco-conscious building practices. This focus isn’t just about marketing. Stretchandflex.co Reviews

It’s about contributing to a more sustainable built environment.

Support for Net Zero Initiatives

• “Net Zero Design Guide for UK Village Halls”: Fakro explicitly states its support for this comprehensive design guide. This is a significant indicator of their commitment beyond just their products.
  • Community Infrastructure: By supporting a guide for community buildings, Fakro demonstrates an understanding of broader societal needs for sustainable infrastructure.
  • Promoting Best Practices: This involvement means they are actively promoting and potentially influencing best practices in energy efficiency and low-carbon design within the UK.
  • Collaborative Effort: Such partnerships often involve sharing expertise and resources, positioning Fakro as a thought leader in sustainable construction.

Energy-Efficient Product Design

• ThermoTechnology: This proprietary technology is central to Fakro’s environmental claims. It focuses on optimizing the thermal insulation properties of their windows and loft ladders.
  • Reduced Heat Loss: By minimizing heat transfer through the window or hatch, these products contribute to lower energy consumption for heating. For example, their U-values are often significantly low e.g., 1.0 W/m²K for windows, even lower for insulated loft hatches.
  • Lower Carbon Footprint: Reduced energy consumption directly translates to a smaller carbon footprint for the building over its lifespan, as less fossil fuel is burned for heating.
  • Cost Savings for Consumers: While environmental benefits are primary, the direct benefit to the end-user is lower energy bills, making eco-friendly choices economically viable.
• Sustainable Glazing Options: Fakro offers various glazing specifications, including triple glazing and low-emissivity coatings, which further enhance thermal performance and reduce energy demands.
  • Passive Solar Gain: While insulating against heat loss, well-designed roof windows also allow for passive solar gain in winter, reducing the need for artificial heating.
  • Controlled Light: Proper glazing can also help manage solar heat gain in summer, reducing the need for air conditioning.

Responsible Sourcing and Manufacturing Implied

• Timber Sourcing: As a manufacturer using timber for many of its products wooden roof windows, loft ladders, it’s highly probable that Fakro adheres to sustainable forestry practices. While not explicitly detailed on the homepage snippet, reputable manufacturers in this sector typically source timber from certified sustainable forests e.g., FSC or PEFC certified.
  • Renewable Resource: Timber, when sourced responsibly, is a renewable resource, making it a more environmentally friendly material choice than some alternatives.
• Manufacturing Processes: Large, established manufacturers like Fakro often invest in energy-efficient manufacturing processes and waste reduction strategies.
  • Minimizing Waste: Efforts to minimize material waste during production and recycle by-products contribute to a circular economy approach.
  • Reduced Emissions: Modern manufacturing facilities strive to reduce their operational carbon emissions.

Long-Term Durability and Lifecycle

• Built to Last: Fakro’s emphasis on “beautifully engineered” and “over thirty years” of experience suggests products designed for durability and a long service life.
  • Reduced Replacement: Products that last longer reduce the need for frequent replacement, thereby minimizing the consumption of new resources and the generation of waste.
  • Lifecycle Assessment: A longer product lifespan improves its overall environmental performance when considering its entire lifecycle from raw material extraction to disposal.
• Maintenance and Repairability: Providing comprehensive fitting instructions and advocating for proper maintenance indirectly supports sustainability by enabling users to maintain and potentially repair products, rather than prematurely replacing them.

Fakro’s environmental responsibility stance is multifaceted, encompassing product design, industry partnerships, and implied sustainable practices throughout its operations.

This positions them as a company that not only provides functional home solutions but also contributes positively to broader environmental goals.

Fakro.co.uk Customer Satisfaction & Reviews

Understanding customer satisfaction is key to evaluating any company.

While Fakro.co.uk’s homepage primarily focuses on product features and technical specifications, insights into customer experience often come from external review platforms and industry recognition.

What to Look For in Reviews

When searching for reviews of Fakro.co.uk products, consider the following aspects:

• Product Performance: Do users report that the roof windows seal well? Do the loft ladders operate smoothly and safely? Is the insulation effective?
• Durability and Longevity: How well do products hold up over time in various weather conditions? Are there reports of components failing prematurely?
• Ease of Installation as perceived by installers/DIYers: Do installers find Fakro products straightforward to fit? Are the provided instructions clear and accurate?
• Customer Service & Support: How responsive and helpful is Fakro’s or its distributors’ customer service when issues arise? Are warranty claims handled efficiently?
• Value for Money: Do customers feel the price justifies the quality and features offered?
• Aesthetics: Are users satisfied with the appearance and finish of the products once installed?

Where to Find Reviews

Since Fakro.co.uk itself doesn’t prominently feature customer testimonials on its homepage, you would typically look to:

• Independent Review Platforms:
  • Trustpilot/Feefo: These are common platforms where customers can leave reviews for companies and products. Search for “Fakro UK reviews” or “Fakro roof windows reviews” on these sites.
  • Google Reviews: Local builders’ merchants or distributors who sell Fakro products might have Google reviews that mention the product quality or issues.
• Building & Renovation Forums:
  • Self-Build.co.uk, Homebuilding & Renovating Forum: Online communities for homeowners, builders, and DIY enthusiasts often have threads discussing different brands of roof windows and loft ladders. You can find real-world experiences and comparisons here.
• Social Media:
  • Facebook Groups: Niche groups dedicated to home renovation or specific building trades might feature discussions about Fakro products.
• Trade Publications and Websites:
  • Professional Builder, Roofing Today: Industry-specific magazines or websites may feature product reviews, case studies, or installer feedback on Fakro products.
• YouTube: Many installers and DIYers post video reviews or installation guides, which can offer practical insights into the products.

General Expectations Based on Industry Standing

Given Fakro’s position as the second-largest manufacturer globally and over 30 years in business, a general expectation would be:

• High-Quality Manufacturing: A company of this scale and longevity usually adheres to strict manufacturing standards, resulting in well-built products.
• Professional Reputation: Fakro’s extensive resources for specifiers CAD drawings, data sheets indicate that they are well-regarded within the professional building community, where product performance and reliability are paramount.

While specific review scores aren’t on their site, their continued growth and prominent market position are strong indirect indicators of overall positive customer and professional satisfaction.

For detailed feedback, actively seeking out reviews on independent platforms and industry forums is the most effective approach. Brightideasonline.co.uk Reviews

Frequently Asked Questions

What is Fakro.co.uk?

Fakro.co.uk is the official UK website for FAKRO, a global manufacturer specializing in roof windows, skylights, and loft ladders, with over thirty years of experience in the industry.

What products does Fakro.co.uk offer?

Fakro.co.uk offers a range of roof windows including top-hung, centre-pivot, and 2-in-1 designs, flat roof skylights like CIRRUS Lantern Roofs, and various types of loft ladders timber, metal, fire-resistant.

Does Fakro.co.uk sell directly to consumers?

No, based on the website, Fakro.co.uk primarily functions as an information and product catalog hub.

Purchases are typically made through their network of authorized distributors and retailers across the UK.

Where can I find prices for Fakro products?

Prices for Fakro products are generally not listed directly on Fakro.co.uk.

You will need to contact an authorized Fakro distributor or retailer in your area for a detailed quotation.

Are Fakro roof windows energy efficient?

Yes, Fakro emphasizes energy efficiency through its “ThermoTechnology,” featuring products with low U-values and advanced glazing options designed to reduce heat loss and improve thermal performance.

What is the “preSelect” system on Fakro windows?

The “preSelect” system is a unique feature on some Fakro roof windows that allows users to switch easily between top-hung and centre-pivot opening functions using a single switch, offering versatile ventilation and cleaning options.

Does Fakro offer technical support for professionals?

Yes, Fakro.co.uk has a dedicated “FAKRO PROFESSIONALS” section providing comprehensive resources such as CAD drawings, detailed data sheets, fitting instructions, and Declarations of Performance UKCA and CE.

Are Fakro loft ladders easy to install?

Fakro states that their loft ladders are “Simple to install for any loft,” indicating they are designed with ease of installation in mind, potentially suitable for competent DIYers, though professional installation is always an option. Ukwristbands.com Reviews

What is the warranty on Fakro products?

While specific warranty details are not explicitly on the homepage, reputable manufacturers like Fakro typically offer multi-year warranties on their products.

It’s best to check with a distributor or the full Fakro website for precise warranty terms.

How do I maintain my Fakro roof window?

Maintenance generally involves periodic cleaning of glass and frames, lubricating hinges and moving parts, and ensuring drainage channels around the window are clear of debris to prevent leaks.

How does Fakro compare to VELUX?

Both Fakro and VELUX are leading manufacturers.

Fakro is known for its innovation e.g., preSelect, 2-in-1 windows and strong loft ladder range, while VELUX is the market leader with extensive smart home integration and a wider accessory range.

Does Fakro support sustainable building?

Yes, Fakro demonstrates environmental responsibility by supporting initiatives like the “Net Zero Design Guide for UK Village Halls” and designing products with high energy efficiency ThermoTechnology.

Can I get custom-sized Fakro windows?

The website doesn’t explicitly mention custom sizing, but for specialized projects, it’s worth inquiring with a Fakro distributor to see if bespoke solutions are available or if their standard range can accommodate specific needs.

Where are Fakro products manufactured?

FAKRO is a Polish company, and their products are manufactured primarily in Poland, serving a global market.

What types of glazing does Fakro offer?

Fakro offers various glazing options, including standard double glazing, triple glazing for enhanced thermal performance, and potentially specialized glass for security, acoustic insulation, or obscure finishes.

Are installation videos available for Fakro products?

Yes, Fakro.co.uk provides a section for “Installation videos” to assist with the correct fitting of their products. Landmarkglobal.com Reviews

Does Fakro offer products for flat roofs?

Yes, Fakro offers products specifically designed for flat roofs, including their “Stunning CIRRUS Lantern Roofs” and other flat roof window solutions.

What is the purpose of the Declarations of Performance DoP?

Declarations of Performance DoP, available in both UKCA and CE formats, confirm that Fakro products comply with relevant European and UK construction product regulations for safety and quality.

How can I become a Fakro distributor?

The website doesn’t detail this process on the homepage, but interested parties would likely find information or a contact point within the “FAKRO PROFESSIONALS” or “Distribution Service” sections to inquire about partnership opportunities.

Is Fakro a reputable company?

Yes, with over thirty years of experience and a position as the second-largest manufacturer of roof windows and loft ladders globally, Fakro is considered a highly reputable and established company in its field.