Based on checking the website, VKS.com appears to be a legitimate and well-established online retailer specializing in cricket and tennis equipment, along with offering in-store services like bat knocking-in and racket restringing.

The site prominently features a wide array of products from reputable brands, aiming to cater to both seasoned athletes and newcomers to these sports.

Reviews cited on the homepage suggest a positive customer experience, highlighting the range of products and helpful staff, though some mention occasional delivery delays.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

VKS.com Review & First Look

Upon first glance, VKS.com presents itself as a dedicated sporting goods hub, specifically for cricket and tennis enthusiasts.

The website design is clean and navigation is intuitive, allowing users to easily browse categories ranging from bats and balls to protective gear and apparel.

Established in 1973, their claim of over 50 years in the business lends significant credibility, suggesting a deep understanding of the market and customer needs.

Homepage Layout and Navigation

The homepage is well-organized, with clear sections for “Cricket Bats,” “Cricket Shoes,” “Cricket Balls,” and other relevant categories.

A prominent navigation bar at the top allows for quick access to various departments, alongside essential links such as “Home,” “Delivery,” “Returns,” and “Help.” This structured approach ensures that users can find what they’re looking for without excessive clicking. Flightsandtours.co.uk Reviews

Brand Partnerships and Product Range

VKS.com boasts an impressive roster of well-known cricket and tennis brands. For cricket, you’ll find names like Gray Nicolls, Gunn & Moore, Kookaburra, New Balance, Adidas, and SF Stanford. In tennis, brands like Babolat, Dunlop, HEAD, and Yonex are featured. This extensive range signals a commitment to offering high-quality, authentic products that cater to diverse preferences and budgets.

First Impressions on Trustworthiness

The longevity of the business since 1973, coupled with a physical store address in London and readily available contact information +44 020 8579 3389, WhatsApp, contributes significantly to its trustworthiness.

The inclusion of customer testimonials directly on the homepage, while curated, provides a glimpse into user satisfaction.

VKS.com Features

VKS.com offers a variety of features designed to enhance the shopping experience and provide added value to its customers, particularly those involved in cricket and tennis.

These features extend beyond simple product sales, encompassing service-oriented aspects and user convenience. Skippersonline.net Reviews

Comprehensive Product Categorization

The site excels in its detailed categorization of products.

For instance, under “Cricket Bats,” you can refine searches by:

Junior Cricket Bats: Catering to younger players.
Long Blade Cricket Bats: For specific playing styles.
Small Adult Cricket Bats: Bridging the gap between junior and full-size.
Ladies Cricket Bats: Addressing specific player needs.

This granular classification helps customers quickly pinpoint the exact gear they require.

In-Store Services

Beyond online sales, VKS.com emphasizes its physical store in Ealing, London, and the services available there:

Bat Knocking In and Repair Services: Essential for new cricket bats to ensure durability and optimal performance.
In-Store Restring Service – Same Day Service Available: A crucial offering for tennis and badminton players, ensuring rackets are ready for play quickly.

These services highlight a commitment to the entire lifecycle of sports equipment, not just the initial purchase. Firstflight.co.uk Reviews

Shipping and Delivery Options

VKS.com provides various delivery solutions to cater to its customer base:

Next Day UK Delivery: A key convenience for domestic customers requiring quick receipt of their orders.
Worldwide Shipping By Fedex, UPS and DHL: Broadening their reach globally, offering international customers access to their specialized products.

The use of reputable international carriers like FedEx, UPS, and DHL adds an extra layer of reliability to their shipping claims.

Customer Support and Engagement

The website offers multiple avenues for customer support:

Phone and WhatsApp: Direct communication channels for immediate assistance.
Email via contact form: For less urgent inquiries or detailed support.
Blog Section: Provides articles and insights, potentially offering advice on equipment and gameplay, though content varies.

This multi-channel approach demonstrates a dedication to customer service.

VKS.com Pros & Cons

Like any established retailer, VKS.com presents a mix of strengths and areas where improvement could be considered. Scotlandkilt.com Reviews

For potential customers, understanding these aspects is crucial for making an informed decision.

Pros

Extensive Product Range: VKS.com offers a vast selection of cricket and tennis equipment, from bats and balls to apparel and protective gear, catering to all levels of players. This breadth ensures that customers can often find everything they need in one place.
Reputable Brands: The site stocks products from leading global brands such as Kookaburra, Gray Nicolls, Adidas, and HEAD, ensuring quality and authenticity.
Established Presence and Experience: With over 50 years in the business since 1973, VKS.com possesses significant industry experience and a well-known reputation, as evidenced by mentions like “The UK’s Leading Cricket Specialist.”
In-Store Services: The availability of bat knocking-in, repair, and racket restringing services at their London store adds considerable value, providing comprehensive support beyond just sales.
Positive Customer Reviews: Testimonials displayed on the homepage and aggregated from Google Reviews highlight helpful staff, good product selection, and competitive pricing. For example, one customer praised the “Outstanding Range of Bats” and “Helpful staff who were very attentive.”
Clear Shipping Options: The site clearly outlines options like “Next Day UK Delivery” and “Worldwide Shipping,” providing transparency for delivery expectations.
Physical Store: Having a brick-and-mortar location allows customers to physically examine products, receive personalized advice, and utilize in-store services, which is a significant advantage over online-only retailers.

Cons

Occasional Delivery Delays: Some customer reviews, such as those from Gill Southwood and Abraham Wolchover, mention instances of delivery delays, despite otherwise positive experiences. For example, Abraham Wolchover noted, “it took two days longer than it said to arrive.” This inconsistency could be frustrating for customers needing items by a specific date.
Limited Transparency on Returns/Warranty: While a “Returns” link is present, the immediate visibility of detailed return policies or warranty information on product pages could be improved. Users often prefer to see this upfront when considering a purchase.
Website Design Modernization: While functional, the website’s aesthetic, while clean, doesn’t always reflect the cutting edge of modern e-commerce design. A more contemporary interface could enhance user engagement and visual appeal.
Competitive Pricing: While customer reviews suggest “decent prices,” the site may face stiff competition from larger online retailers or discounters. Without direct price comparisons on the site itself, it’s hard to gauge its competitive standing across all products.
Limited Online Chat Support: While phone and WhatsApp are available, the absence of a live chat feature for immediate online assistance might be a missed opportunity for some users who prefer quick, text-based support.

VKS.com Alternatives

For those exploring other options for cricket and tennis equipment, several reputable online and brick-and-mortar retailers offer similar product ranges and services.

The choice often comes down to specific brand preferences, location, pricing, and desired level of customer support.

Cricket Equipment Alternatives

Cricket Direct: A major online retailer based in the UK, Cricket Direct offers a vast selection of bats, pads, gloves, and apparel from all leading brands. They often have competitive pricing and frequent sales.
Owzat Cricket: Another UK-based specialist, Owzat Cricket provides a comprehensive range of cricket gear, known for good customer service and a well-organized online store. They also offer bat preparation services.
Pro Direct Cricket: Part of the larger Pro Direct Sports network, this platform offers a curated selection of high-performance cricket equipment, often favored by serious players. They emphasize quality and the latest gear.

Tennis Equipment Alternatives

Tennis-Point: A popular European online tennis retailer, Tennis-Point boasts an enormous inventory of rackets, shoes, apparel, and accessories from all major brands. They are known for frequent sales and detailed product information.
Tennis Express: A leading US-based online tennis store, Tennis Express offers a wide variety of equipment and apparel, often with competitive pricing and excellent customer service. They also provide racket customization services.
Wimbledon Shop: While more focused on official merchandise, the Wimbledon Shop also carries a selection of tennis equipment, especially from brands associated with the tournament, offering a unique product angle.

General Sports Retailers

Sports Direct: A large UK-based sports retailer with both online and extensive physical stores. While they carry a broad range of sports equipment, their cricket and tennis selections might be less specialized than dedicated stores like VKS.com.
Decathlon: Known for its affordable and diverse range of sports equipment, Decathlon offers a good entry point for beginners and casual players in both cricket and tennis. Their own-brand products provide excellent value.

When considering alternatives, it’s advisable to compare:

Pricing: Look for sales, discounts, and shipping costs.
Brand Availability: Ensure the alternative carries your preferred brands.
Customer Reviews: Check independent review sites for feedback on service and delivery.
Return Policies: Understand their terms for returns and exchanges.
Services: If you need bat knocking-in or racket restringing, confirm if the alternative offers these or similar services.

How to Cancel VKS.com Subscription

Based on the VKS.com website, there doesn’t appear to be a recurring “subscription” model for physical products in the way one might subscribe to a monthly box or service. Cplights.com Reviews

Instead, VKS.com primarily operates as a retail e-commerce platform for one-off purchases of cricket and tennis equipment.

However, the site does offer a newsletter subscription for receiving “latest news, discounts and promotions.” If you wish to stop receiving these communications, the process is typically straightforward.

Cancelling the VKS.com Newsletter Subscription

To cancel or “unsubscribe” from the VKS.com newsletter:

Locate the Unsubscribe Link: Open any newsletter email you have received from VKS.com.
Scroll to the Bottom: At the very bottom of the email, you will almost always find a small link labeled “Unsubscribe,” “Manage Preferences,” or similar.
Click the Link: Click on this link. It will usually take you to a web page where you can confirm your unsubscription.
Confirm Unsubscription: On the confirmation page, you might be asked to confirm your decision or provide a reason for unsubscribing. Follow the prompts to complete the process.

Once successfully unsubscribed, you should no longer receive marketing emails from VKS.com.

It might take a few days for the change to take effect across all their mailing lists. Ibkbike.de Reviews

Important Note: If, by any chance, you’ve opted into a different type of recurring service or membership that isn’t clearly visible on the homepage, you would need to:

Check your Account: Log into your VKS.com account if you created one and look for a “Subscriptions” or “Memberships” section.
Contact Customer Service: If you cannot find a clear way to cancel, or if you believe you are part of an unknown recurring charge, directly contact VKS.com customer service via phone at +44 020 8579 3389 or through their website’s contact form for assistance.

How to Cancel VKS.com Free Trial

Based on a thorough review of the VKS.com website, there is no mention or indication of any “free trial” offerings for products or services. VKS.com operates primarily as a direct retail platform for cricket and tennis equipment, where customers make outright purchases of physical goods.

It’s highly unlikely that you would have signed up for a “free trial” with VKS.com in the typical sense e.g., a trial period for a digital service or a recurring subscription.

What to do if you believe you have a “free trial” with VKS.com

If you are under the impression that you have initiated a “free trial” related to VKS.com, consider the following possibilities and steps:

Check Your Records: Finbrokerscam.com Reviews
- Email Confirmations: Review your email inbox, including spam/junk folders, for any confirmation emails from VKS.com that mention a trial, recurring billing, or subscription.
- Bank Statements: Examine your bank or credit card statements for any pending or past transactions from “VKS.com” that you don’t recognize as a direct product purchase. Look for small verification charges or recurring debits.
Verify the Website:
- Typo or Phishing: Ensure you are indeed on the official VKS.com website vks.com and not a similar-looking domain. Scammers sometimes create fake websites to trick users into signing up for unwanted services or trials.
- Third-Party Offers: It’s possible you encountered an offer or trial from a third-party website that mentioned VKS.com or its products, but was not directly affiliated with VKS.com itself. Always be cautious when signing up for trials from unfamiliar sites.
Contact VKS.com Customer Service Directly:
- If, after checking your records, you still believe you are part of a free trial with VKS.com, the most direct approach is to contact their customer service immediately.
- You can reach them at +44 020 8579 3389 during their operating hours Mon-Sat: 9am-6pm EST. Explain your situation clearly and inquire about any existing trials or recurring services linked to your name or email.
- Alternatively, use the contact form available on their website to send a detailed inquiry.

Given VKS.com’s business model as a sports equipment retailer, it is almost certain that any “free trial” concerns would stem from a misunderstanding or a separate, unrelated service.

VKS.com Pricing

VKS.com’s pricing structure is typical for an e-commerce sports retailer, with individual product prices clearly listed on each item’s page.

They offer a wide range of products at various price points, catering to different budgets and levels of play, from junior equipment to high-end professional gear. Signalsland.com Reviews

Product Pricing Examples

The homepage “Featured Products” and “Bestsellers” sections give a good indication of their price range:

Cricket Trousers: Adidas Elite Cricket Trousers are listed at £34.99, down from £44.00, indicating discounts are common.
Cricket Shoes: New Balance Fuelcell CK4040 Cricket Bowling Shoe is priced at £124.99, discounted from £157.00. This suggests premium footwear can be over £100.
Cricket Bats:
- SF Black Edition Butterfly Cricket Bat: £159.99 originally £225.00
- SS TON Vertu Cricket Bat: £189.99 originally £285.00
These examples show bats ranging from mid to high hundreds of pounds, with significant savings. Queensparktyres.co.uk Reviews
Cricket Bags: Pro-Tek 2500 Series Wheelie Duffle Bag: £47.99 originally £70.00
Bat Essentials: Smaller items like Cricket Bat Oil £7.99, Anti Scuff Sheets £4.99, and Toe Guard Kits £5.99 are available at lower price points.
Tennis Rackets:
- Head Instinct Team L Tennis Racket: £99.99 originally £125.00
- Babolat Pure Aero Team Tennis Racket: £169.99 originally £230.00
- Yonex E Zone 100 Tennis Racket 2025: £215.99 originally £240.00
Tennis rackets also span a wide price spectrum, with many high-end models over £100.
Cricket Balls: Multi-buy deals are available, such as Match Special Grade ‘A’ Cricket Ball for £13.99 originally £24.00. Outsourcerecruiter.com Reviews

Discounts and Promotions

VKS.com frequently offers discounts and promotions, as seen in the “SAVE £X.XX” notations across many product listings. They also encourage customers to “Sign up to our newsletter to receive our latest news, discounts and promotions,” indicating that regular deals are part of their pricing strategy.

Delivery Costs

While product prices are upfront, the total cost will include delivery charges. The website highlights:

FREE UK Delivery Orders over £100: This is a significant incentive for domestic customers making larger purchases.
Worldwide Shipping: Costs for international shipping will vary based on destination and package size/weight, typically calculated at checkout.

Overall, VKS.com’s pricing is competitive within the specialized sports equipment market, often augmented by discounts and free delivery thresholds.

VKS.com vs. Competitors

When evaluating VKS.com against its competitors, several factors come into play, including product range, pricing, customer service, and unique offerings.

VKS.com primarily competes with other specialist cricket and tennis retailers, as well as larger general sports outlets. Tvatech.co.uk Reviews

Product Range and Specialization

VKS.com: Highly specialized in cricket and tennis equipment. Their strength lies in carrying a deep inventory from top brands for these specific sports, along with offering unique in-store services like bat knocking-in and racket restringing. This specialization often translates to knowledgeable staff and a tailored product selection.
Specialist Competitors e.g., Cricket Direct, Tennis-Point: These retailers also offer extensive ranges within their niche. Cricket Direct, for instance, might have a comparable breadth of cricket gear, while Tennis-Point excels in tennis. The key difference often lies in localized services like VKS.com’s London store offerings versus purely online operations.
General Sports Retailers e.g., Sports Direct, Decathlon: These stores offer a much broader spectrum of sports equipment across dozens of disciplines. While they might carry some cricket or tennis gear, their selection is typically less deep and specialized compared to VKS.com. Prices might be lower for entry-level gear, but expert advice and high-performance options can be limited.

Pricing and Discounts

VKS.com: Appears to offer competitive pricing, often featuring significant discounts on branded items. The “FREE UK Delivery Orders over £100” is a good incentive.
Specialist Competitors: Often match or beat VKS.com on price for specific items due to aggressive sales or volume purchasing. Price comparison is essential.
General Sports Retailers: Can offer very low prices, especially on their own-brand products or during major sales. However, this often comes at the cost of brand variety or top-tier performance gear.

Customer Service and Support

VKS.com: Emphasizes “Amazing and Helpful Service” in customer testimonials. They offer phone, WhatsApp, and in-store support. The physical store is a major advantage for personalized advice and after-sales services.
Specialist Competitors: Often have dedicated customer service teams, but their support is primarily online or via phone. Few offer the same hands-on, in-store services as VKS.com.
General Sports Retailers: Customer service can vary widely, sometimes being less specialized due to the sheer volume of products and customers.

Unique Selling Propositions USPs

VKS.com:
- Long-Standing Reputation: Over 50 years in business establishes significant trust and expertise.
- Physical Store with Services: Bat knocking-in/repair and same-day racket restringing provide a tangible benefit that online-only competitors cannot replicate.
- Local Trust: Being a “UK’s Leading Cricket Specialist” with a physical presence builds strong local customer loyalty.
Specialist Competitors: Might focus on unique loyalty programs, very aggressive pricing strategies, or exclusive online content.
General Sports Retailers: Convenience of one-stop shopping for multiple sports, broad accessibility many physical locations, and often very competitive entry-level pricing.

In conclusion, VKS.com stands out for its deep specialization, decades of experience, and the significant added value of its in-store services.

While online-only specialists might offer slightly broader ranges or aggressive pricing on certain items, VKS.com’s blend of online convenience with robust physical support makes it a strong contender for serious cricket and tennis players, particularly in the UK.

Frequently Asked Questions

What is VKS.com?

VKS.com is an online and brick-and-mortar retailer specializing in cricket and tennis equipment, based in Ealing, London, UK.

They offer a wide range of products from leading brands.

Is VKS.com a legitimate website?

Yes, based on the website’s professional appearance, clear contact information, physical store address, and positive customer testimonials, VKS.com appears to be a legitimate and established business, operating since 1973. Sport-greifenberg.de Reviews

What kind of products does VKS.com sell?

VKS.com primarily sells cricket equipment bats, shoes, balls, pads, helmets, gloves, clothing, accessories and tennis equipment rackets, balls, shoes, accessories. They also offer some badminton and padel equipment.

What brands does VKS.com carry?

VKS.com carries many popular and reputable brands such as Gray Nicolls, Gunn & Moore, Kookaburra, New Balance, Adidas, SF Stanford for cricket, and Babolat, Dunlop, HEAD, Yonex for tennis.

Does VKS.com have a physical store?

Yes, VKS.com has a physical store located at 31 Bond Street, Ealing, London W5 5AS.

What are the operating hours of the VKS.com store?

The VKS.com physical store is open Monday to Saturday from 9am to 6pm EST.

Does VKS.com offer international shipping?

Yes, VKS.com offers worldwide shipping services, utilizing carriers like FedEx, UPS, and DHL. Vehicleclips.co.uk Reviews

How much is shipping within the UK for VKS.com?

VKS.com offers free UK delivery for orders over £100. For orders under £100, shipping costs would apply and would be calculated at checkout.

Can I get my cricket bat knocked in at VKS.com?

Yes, VKS.com offers in-store bat knocking-in and repair services at their London store.

Does VKS.com offer racket restringing services?

Yes, VKS.com provides in-store restringing services for tennis, badminton, and padel rackets, with same-day service available.

How do I contact VKS.com customer service?

You can contact VKS.com by phone at +44 020 8579 3389 or via WhatsApp. They also have a contact form on their website.

Does VKS.com have a loyalty program or rewards?

The website doesn’t explicitly mention a formal loyalty program, but they encourage signing up for their newsletter to receive news, discounts, and promotions. Sleepco.nz Reviews

Are the prices on VKS.com competitive?

Customer reviews on the website suggest “decent prices” and they frequently show discounted products, indicating competitive pricing within the specialist sports equipment market.

Can I return items purchased from VKS.com?

The website has a “Returns” link, suggesting they have a return policy in place.

It’s advisable to check their specific returns policy page for full details before purchasing.

Does VKS.com offer gift vouchers?

Yes, VKS.com states that gift vouchers are available, which can be a convenient option for gifting.

What payment methods does VKS.com accept?

While not explicitly listed on the homepage, typical e-commerce payment methods like major credit/debit cards and potentially PayPal are usually accepted. This information would be available at checkout. Klightingsupplies.co.uk Reviews

How long has VKS.com been in business?

VKS.com has been established for over 50 years, since 1973.

Does VKS.com sell junior cricket equipment?

Yes, VKS.com has dedicated categories for junior cricket bats, shoes, pads, helmets, and other junior-specific equipment.

What is the primary currency used on VKS.com?

The primary currency displayed on the website is GBP £, reflecting their UK base.

Do VKS.com reviews mention delivery times?

Some customer reviews on the VKS.com homepage mention occasional delivery delays, though many also praise swift delivery, indicating variability in shipping times.

Vks.com Reviews