Chatleys.co.uk Reviews

Based on looking at the website, Chatleys.co.uk appears to be an online retailer specializing in big and tall menswear. The site emphasizes over 40 years of business experience, with a physical superstore in Bury, near Manchester, complementing their extensive online catalog. For those in search of clothing sizes that are often difficult to find in standard retail, Chatleys.co.uk presents itself as a dedicated solution, offering items like suits up to a 72″ chest, trousers up to a 72″ waist, and casual wear up to 8XL. They also highlight customer service channels like phone and WhatsApp, alongside prominent display of Google and Trustpilot customer reviews, suggesting a focus on transparency and customer satisfaction within their niche market.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Chatleys.co.uk: A Deep Dive into Big & Tall Menswear

Chatleys.co.uk positions itself as a long-standing authority in the big and tall menswear market.

Their online presence, backed by decades of retail experience, aims to serve a demographic often underserved by conventional fashion outlets.

Let’s unpack what they offer and how they measure up.

Chatleys.co.uk Review & First Look

From the outset, Chatleys.co.uk projects an image of an established and reliable retailer.

• Website Layout and Navigation: The site is clean and functional, with clear categories for different types of apparel, such as suits, trousers, shirts, and casual wear. The emphasis on “Big size Menswear” and “Specialists in Big Mens Clothing” is immediately apparent, targeting their specific audience effectively.

• Initial Impression: The prominent display of “Google Customer Reviews” and “Trustpilot Reviews” alongside their contact information phone and WhatsApp builds initial trust. It signals a willingness to be transparent and responsive to customer feedback. The mention of “40 successful years” in business also adds a layer of credibility.

• Product Range Overview: They clearly state their impressive size ranges:

  • Suits up to 72″ chest
  • Trousers up to 72″ waist
  • Shirts up to 23″ collar
  • Wide-fitting shoes up to size 14
  • Casual wear up to 8XL including shirts, T-shirts, shorts, sweatshirts, underwear, and joggers
  • Casual coats and overcoats up to 64″ chest

  This extensive range suggests a comprehensive solution for customers requiring larger sizes.

Chatleys.co.uk Features

Chatleys.co.uk offers several features designed to enhance the shopping experience for their target demographic.

• Extensive Size Range: As highlighted, their commitment to providing exceptionally large sizes is a core feature. This addresses a critical pain point for many customers who struggle to find well-fitting clothes elsewhere.
• Diverse Product Categories: Beyond just basic apparel, they offer:
  • Formal Wear: Suits, dinner suits, and dress shirts.
  • Casual Wear: T-shirts, joggers, shorts, and sweatshirts for everyday comfort.
  • Specialty Items: Holiday and cruise wear available year-round, including washable cruise jackets and white tuxedos, catering to specific event needs.
• Multi-Channel Presence: The existence of a “superstore” in Bury, alongside their online platform, provides flexibility. Customers can choose to shop online or visit the physical store for a more personalized experience, complete with “free parking and disabled access.”
• Customer Support Options: The provision of a phone number +440161 764 3331 and a WhatsApp number +44 0 7366 373734 indicates a commitment to accessible customer service. This is particularly valuable for customers who may have specific sizing questions or require assistance.
• Customer Review Integration: The direct links to Google and Trustpilot reviews on the homepage foster transparency and allow potential customers to see genuine feedback from prior purchasers. This builds confidence and provides social proof.

Chatleys.co.uk Pros & Cons

Like any online retailer, Chatleys.co.uk has its strengths and potential areas for improvement. Naturalisticproducts.co.uk Reviews

• Pros:

  • Specialized Niche: Their laser focus on big and tall menswear means they are highly likely to have what customers in this demographic are looking for, often with a wider variety of styles and sizes than general retailers.
  • Extensive Sizing: The ability to find suits up to 72″ chest and trousers up to 72″ waist is a significant advantage for customers with specific sizing needs.
  • Long-Standing Reputation: Over 40 years in business suggests stability, experience, and a proven track record. This can instill confidence in customers.
  • Physical Store Presence: The Bury superstore offers a tangible point of contact and the option for in-person shopping, which can be beneficial for trying on clothes and receiving direct assistance.
  • Accessible Customer Service: Multiple contact methods phone, WhatsApp make it easier for customers to get support or advice.
  • Transparency with Reviews: Highlighting third-party review platforms Google, Trustpilot demonstrates openness and encourages trust.

• Cons:

  • Online Visuals: While functional, the website’s aesthetic might appear somewhat dated compared to more modern e-commerce sites. This could impact the perceived ‘fashion-forwardness’ of the brand, though their target audience might prioritize fit and practicality.
  • Limited Niche Appeal: By focusing exclusively on big and tall menswear, they naturally exclude a large segment of the general clothing market. This isn’t a “con” for their target audience but limits broader appeal.
  • Potential for Price Premium: Specialized sizing can sometimes come with a higher price tag due to less mass production. While not explicitly stated on the homepage, this is a common characteristic of niche clothing markets. Customers would need to compare specific product prices to general retailers.

Chatleys.co.uk Alternatives

For consumers seeking big and tall menswear, Chatleys.co.uk is one option among several specialized retailers.

Exploring alternatives can help ensure the best fit, style, and value.

• Jacamo UK: A very popular and well-known UK retailer specializing in men’s fashion in larger sizes. They offer a broad range of casual wear, formal wear, and footwear, often with more contemporary styling.
• BadRhino UK: Focused purely on big and tall men’s fashion, BadRhino offers a wide array of clothing, from everyday essentials to more trend-led pieces. They often run promotions and have a strong online presence.
• Big Fish Clothing UK: Another dedicated UK retailer for large men’s clothing, stocking a variety of brands and styles across different categories like casual, formal, and outerwear.
• High & Mighty UK: Historically one of the most established names in big and tall menswear in the UK, offering premium brands and a comprehensive selection of clothing and footwear.
• Amazon / Larger Retailers e.g., ASOS, Next – specific “big and tall” sections: While not specialists, many large online retailers now have dedicated sections or filters for big and tall sizes. This can be a good option for specific brands or if you’re looking for competitive pricing, though the selection might not be as extensive as dedicated niche sites.

When considering alternatives, factors like brand selection, price points, return policies, and the overall shopping experience should be evaluated to find the best fit for individual needs.

Chatleys.co.uk Pricing

While the homepage doesn’t detail specific pricing structures, a retailer specializing in niche sizing like Chatleys.co.uk generally falls into a certain pricing context.

• Value Proposition: The core value proposition here is providing well-fitting clothing for a demographic that struggles with standard sizing. This specialization often translates to a fair price for a tailored solution, rather than aiming for the lowest possible cost.
• General Price Range Expectation:
  • Casual Wear: T-shirts and basics might range from £20-£50, while more elaborate casual shirts or joggers could be higher.
  • Suits and Formal Wear: Given the tailored nature and larger fabric requirements, suits could range from £150-£400+, depending on the material and brand. Dinner suits or specialized items like white tuxedos might be at the higher end.
  • Outerwear: Coats and jackets could range from £80-£300+.
• Factors Influencing Price:
  • Fabric Quality: Higher quality fabrics wool, specialized blends will naturally increase the price.
  • Brand: While Chatleys.co.uk primarily sells its own brand, they might stock other specialized brands, which can vary in price.
  • Complexity of Garment: A simple T-shirt will be less expensive than a multi-piece suit.
• Payment Options: The website likely supports standard online payment methods like credit/debit cards Visa, Mastercard, etc. and potentially digital wallets like PayPal. Shoppers should verify available payment options during checkout.
• Delivery Costs: It’s crucial to check their “Delivery Information” or “Shipping” page for details on shipping costs, international delivery options if applicable, and estimated delivery times. Often, there might be thresholds for free delivery e.g., free delivery on orders over £100.
• Returns Policy: Understanding the returns policy is also part of the “price” of shopping, as it impacts the risk involved. Typically, online clothing retailers offer a 14-30 day return window, but specifics should be confirmed on their dedicated policy page.

Customers should always navigate to specific product pages on Chatleys.co.uk to view exact prices for items of interest, as these can fluctuate based on sales, promotions, and new arrivals.

Frequently Asked Questions

What is Chatleys.co.uk?

Chatleys.co.uk is an online retailer specializing in big and tall menswear, offering a wide range of clothing and accessories for men who require larger sizes, including suits, casual wear, and footwear.

How long has Chatleys been in business?

Chatleys has been in business for over 40 successful years, starting with various shops around the Greater Manchester Area and Yorkshire, and now operating primarily from their Bury superstore and online. Aquaaffirm.com Reviews

Where is Chatleys.co.uk based?

Chatleys.co.uk’s main shop and base are situated in Bury, Greater Manchester, right next to Bury Market, which serves as their main hub and distribution center.

What sizes does Chatleys.co.uk offer?

Chatleys.co.uk offers a comprehensive range of sizes, including suits up to 72″ chest, trousers up to 72″ waist, shirts up to 23″ collar, casual wear up to 8XL, and wide-fitting shoes up to size 14.

Does Chatleys.co.uk have a physical store?

Yes, Chatleys.co.uk has a physical superstore located in Bury, near Manchester, which offers free parking and disabled access.

What types of clothing does Chatleys.co.uk sell?

Chatleys.co.uk sells a variety of menswear including suits, trousers, shirts, T-shirts, shorts, sweatshirts, underwear, joggers, casual coats, overcoats, and holiday/cruise wear.

Are Chatleys.co.uk products suitable for formal occasions?

Yes, Chatleys.co.uk offers formal wear such as suits, dinner suits, and white tuxedos, available in short, regular, and long fittings, making them suitable for formal occasions.

How can I contact Chatleys.co.uk for advice or help?

You can contact Chatleys.co.uk by phone at +440161 764 3331 or via WhatsApp at +44 0 7366 373734.

Does Chatleys.co.uk have customer reviews available?

Yes, Chatleys.co.uk prominently displays links to customer reviews on Google and Trustpilot on their homepage.

Does Chatleys.co.uk offer international shipping?

The homepage doesn’t explicitly state international shipping.

Customers should check their “Delivery Information” page for details on shipping policies and destinations.

What payment methods are accepted on Chatleys.co.uk?

While not explicitly listed on the homepage, typical online retailers like Chatleys.co.uk generally accept major credit/debit cards Visa, Mastercard and potentially other digital payment methods like PayPal. Bespoketrainingsolutions.com Reviews

Can I return items purchased from Chatleys.co.uk?

Most online retailers have a return policy.

Customers should refer to the specific “Returns Policy” section on Chatleys.co.uk for details on eligibility, timeframe, and process.

Is Chatleys.co.uk a reputable retailer?

Based on their claim of over 40 years in business and the display of third-party customer reviews, Chatleys.co.uk appears to be a reputable and established retailer in their niche.

Do they sell accessories like belts or ties for larger sizes?

While not specifically mentioned on the homepage, retailers specializing in big and tall menswear often stock complementary accessories like belts, ties, and socks that cater to their specific customer base.

Are there any discounts or sales regularly available on Chatleys.co.uk?

Like most online retailers, Chatleys.co.uk may offer sales, promotions, or clearance events.

Customers should check their website for a “Sale” or “Clearance” section, or sign up for their newsletter.

What is the typical delivery time for orders from Chatleys.co.uk?

The typical delivery time would be specified in their “Delivery Information” section on the website, which usually outlines standard and expedited shipping options.

Does Chatleys.co.uk offer clothing for women or children?

No, Chatleys.co.uk specializes exclusively in “Big size Menswear” and does not appear to offer clothing for women or children.

Can I get tailoring services from Chatleys.co.uk?

While they offer suits, the homepage doesn’t explicitly mention in-house tailoring services for online purchases.

Customers visiting the physical store may inquire directly. Highlandexperience.com Reviews

What is the range of shoes available at Chatleys.co.uk?

Chatleys.co.uk offers wide-fitting shoes up to size 14, catering to customers who require larger or wider footwear.

Is it better to shop online or in the Chatleys physical store?

This depends on individual preference.

Online shopping offers convenience and a wider immediate selection, while the physical store allows for trying on clothes and receiving personalized assistance, with the added benefit of free parking and disabled access.