Kanguro.com.pl Reviews

Based on checking the website, Kanguro.com.pl appears to be a legitimate and established international moving and storage service based in Poland and the UK.

The platform focuses on facilitating relocations primarily between the UK, Poland, Germany, and other European countries for both individuals and businesses.

They emphasize their experienced team, comprehensive services like packing and storage, and a commitment to customer satisfaction, backed by testimonials and a focus on minimizing moving stress.

This seems like a straightforward, professional service aimed at a specific need within the logistical sector.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Kanguro.com.pl Review & First Look

When you land on Kanguro.com.pl, the immediate impression is one of professionalism and clarity.

The site is designed to be intuitive, guiding potential clients through their service offerings for international and domestic relocations.

The focus is clearly on making the moving process as seamless as possible, emphasizing their 12 years of experience in the European market.

Initial Impressions and User Experience

The website presents a clean, modern design.

The navigation is straightforward, allowing users to quickly find information on various types of moves, storage options, and contact details.

The use of imagery relevant to moving and logistics helps convey their service focus without clutter.

• Ease of Navigation: Menus are clearly laid out, making it simple to jump between sections like “Przeprowadzki” Moves, “Magazynowanie” Storage, and “Kontakt” Contact.
• Language: The site is primarily in Polish, catering to its target audience in Poland and Polish-speaking clients relocating internationally.
• Visual Appeal: The design is functional and professional, prioritizing information delivery over overly flashy aesthetics.

Service Scope and Specialization

Kanguro.com.pl positions itself as a specialist in international moves, particularly the UK-Poland route, a significant corridor for many individuals and businesses.

They highlight their capability to handle both small and large-scale relocations across Europe.

• Key Routes: Their prominently featured routes include moves from the UK to Poland, Germany, France, Netherlands, Denmark, Belgium, Czech Republic, Luxembourg, and Spain, as well as moves from Germany to Poland.
• Client Focus: They cater to “Przeprowadzki indywidualne” individual moves and “Przeprowadzki firm” corporate moves, indicating a broad client base.
• Comprehensive Services: Beyond just transportation, they offer packing and storage solutions, which are critical components of a full-service moving company.

Kanguro.com.pl Features

Kanguro.com.pl offers a suite of features designed to provide a comprehensive moving experience, distinguishing itself through its established team, insurance, and wide operational reach.

These features aim to alleviate the common stresses associated with relocation. Nomoredigging.co.uk Reviews

Experienced and Stable Team

One of the first things Kanguro highlights is their “stały, zgrany zespół” – a stable, cohesive team that has been assisting clients for years.

This suggests a low turnover rate and a high level of expertise.

• Consistency: A consistent team means clients benefit from collective experience and streamlined processes.
• Expertise: Their team is described as “szybcy, sympatyczni i dobrzy w przenoszeniu rzeczy” fast, friendly, and good at moving things, indicating both efficiency and a customer-friendly approach.
• Trust and Reliability: A long-standing team often translates to greater trust and reliability, crucial factors when entrusting personal belongings to a moving company.

Insurance and Guarantee

Kanguro.com.pl explicitly states that “Każda przeprowadzka jest chroniona ubezpieczeniem i gwarancją” Every move is protected by insurance and a guarantee. This is a critical feature that offers peace of mind to clients.

• Risk Mitigation: Moving inherently carries risks of damage or loss. insurance provides a financial safety net.
• Customer Confidence: Knowing that their belongings are protected encourages trust and makes the service more appealing.
• Accountability: The guarantee signifies their commitment to successful outcomes and their willingness to take responsibility.

International Reach and Presence

With offices in Poznań, Poland, and London, UK, Kanguro.com.pl boasts a significant operational footprint across Europe.

They claim their “kangurowozy” Kanguro vans travel throughout Poland, Germany, and the UK, and frequently transport belongings across the entire continent.

• Extensive Network: Their ability to operate across various European countries demonstrates a robust logistical network.
• Bilingual Staff: The website mentions that their employees “znają języki i doskonale znają lokalną specyfikę” know languages and are perfectly familiar with local specifics, which is vital for international operations and customer service.
• Versatility: They handle both short-distance, local moves and long-distance, international relocations with equal attention, showcasing their versatility.

Kanguro.com.pl Pros & Cons

Like any service, Kanguro.com.pl has its strengths and potential areas for improvement.

Based on the website’s presentation, we can outline some pros and cons.

Pros

Kanguro.com.pl’s advantages largely stem from its experience, comprehensive service model, and customer-centric approach.

• Extensive Experience: With 12 years in the moving industry, particularly across three key countries Poland, Germany, UK, they possess deep logistical knowledge and problem-solving capabilities. This track record instills confidence.
• Comprehensive Service Offering: Beyond just transportation, they provide packing and storage, offering a one-stop solution for movers. This convenience can significantly reduce client stress and coordination efforts.
• International Specialization: Their strong focus on international routes, especially UK-Poland, fills a niche for cross-border relocations, which often require specific expertise in customs and logistics.
• Guaranteed and Insured Moves: The explicit mention of insurance and a guarantee for every move is a major plus, providing crucial peace of mind regarding the safety of belongings.
• Positive Testimonials Trustpilot: The website prominently features Trustpilot mentions, suggesting transparency and an effort to build credibility through external review platforms. While specific ratings aren’t shown on the homepage, the reference itself is a positive signal.
• Dedicated and Experienced Team: Their emphasis on a “stable, cohesive team” implies consistency in service quality and a high level of professionalism from their staff.

Cons

While the website presents a strong case, some aspects could be considered areas for improvement or potential limitations for certain users.

• Lack of Transparent Pricing: The website does not offer any immediate pricing information, requiring users to contact them for a quote. While common in moving services, it can be a barrier for those looking for quick estimates.
• Language Barrier: The site is predominantly in Polish. While this caters to their primary market, it could be a challenge for non-Polish speakers looking for international moving services to or from other European countries who don’t speak Polish.
• Limited Online Quote System: An instant online quote calculator, even an approximate one, could enhance user experience and streamline the initial inquiry process.
• Absence of Detailed Case Studies: While testimonials are good, detailed case studies showcasing specific complex moves or solutions could further demonstrate their capabilities and problem-solving skills.
• No Clear Service Level Agreements SLAs or Timelines: While they promise efficiency, more concrete details on typical delivery times for various routes or estimated project durations could be beneficial.

Kanguro.com.pl Alternatives

For those seeking international moving services, particularly to or from Europe, there are several reputable alternatives to Kanguro.com.pl, each with its own strengths and specializations. Kingsofneon.com Reviews

When choosing, it’s always wise to compare quotes, services, and reviews to find the best fit for your specific needs.

Comparing International Moving Companies

The international moving industry is competitive, with many players offering diverse services.

Here are some categories of alternatives to consider:

• Global Moving Networks:
  • Allied Van Lines: A massive global network, offering comprehensive international moving services, including customs clearance, packing, and storage. They have a presence in over 130 countries.
  • Atlas Van Lines: Another major player with a global reach, providing residential and corporate international relocation services, known for their extensive partner network.
  • Santa Fe Relocation: Specializes in corporate and government relocations, offering integrated services from immigration to destination services, alongside traditional moving.
• European Specialists:
  • Removals.co.uk or similar UK-based European movers: Many UK-based companies specialize in European removals, particularly to and from countries like Poland, Germany, and France. They often offer competitive pricing for these specific routes.
  • Local European Movers e.g., Polish or German firms: Depending on your origin/destination, seeking local moving companies in those countries can sometimes provide more localized expertise and potentially better rates for specific routes.
• Freight Forwarders & Logistics Companies:
  • DHL, UPS, FedEx for smaller shipments/cargo: While not traditional home movers, these giants can handle international freight for larger items or consolidated shipments, though they typically don’t offer the same level of white-glove service for personal effects.
  • Specialized Cargo Companies: Firms focusing purely on international cargo might be an option for shipping only a few large items or vehicles.

Key Factors to Consider When Choosing

• Route Specialization: Some companies excel on specific routes e.g., UK-Poland, while others offer broader global coverage. Choose a company that frequently operates on your desired route.
• Service Inclusions: Does the quote include packing, unpacking, customs clearance, insurance, and storage? A truly comprehensive service can be worth a higher price.
• Reviews and Reputation: Check independent review platforms like Trustpilot, Google Reviews, and industry-specific forums. Look for consistent positive feedback regarding communication, reliability, and handling of goods.
• Pricing Structure: Understand if the quote is fixed, hourly, or based on volume/weight. Be wary of hidden fees.
• Insurance Coverage: Confirm the extent of their insurance coverage and any limitations.
• Customer Support: Assess their responsiveness and clarity in communication during the inquiry phase.

Comparing Kanguro.com.pl against these alternatives means weighing their specialized European focus and experienced team against the broader global reach or potentially different pricing models of larger international firms.

How to Get a Quote from Kanguro.com.pl

Obtaining a quote from Kanguro.com.pl is a straightforward process, designed to gather the necessary details for an accurate and tailored estimate.

Unlike services with standard, fixed pricing, moving companies typically provide individualized quotes based on the volume of goods, distance, services required, and specific challenges of the move.

Steps to Request a Quote

The primary method for getting a quote appears to be through direct communication, either via their online contact form, email, or phone.

1. Navigate to the Contact Section: Look for “KONTAKT” or a prominent contact form on the homepage.
2. Provide Move Details: You will likely need to provide the following information:
   • Origin and Destination Addresses: Specific pickup and delivery locations e.g., London, UK to Poznań, Poland.
   • Move Date: Your preferred moving date or a flexible date range.
   • Volume of Goods: This is crucial. Estimate the quantity of items e.g., number of rooms, cubic meters, or a detailed inventory list. Kanguro might offer a survey option in-person or virtual for a more precise assessment.
   • Services Required: Indicate if you need packing services, unpacking, disassembly/assembly of furniture, or storage solutions.
   • Access Details: Any specific challenges at either location e.g., narrow stairs, no elevator, long walk from parking.
   • Contact Information: Your name, email, and phone number for them to reach you.
3. Submit Your Inquiry: Send the filled-out form or email.
4. Await Response: Kanguro.com.pl’s team will review your details and prepare a custom quote. They emphasize their quick contact, so a prompt response is expected.

Information Needed for an Accurate Quote

To ensure the most accurate quote and avoid surprises, be as detailed as possible in your initial inquiry.

• Inventory List: A comprehensive list of items to be moved is invaluable. Many moving companies provide a checklist or an online tool to help you compile this.
• Special Items: Mention any oversized, fragile, or high-value items e.g., piano, artwork, antiques as these may require special handling, crating, or additional insurance.
• Insurance Preferences: Inquire about different levels of insurance coverage available and their associated costs.
• Packing Material Needs: If you plan to do your own packing but need materials, ask if they supply them.

Remember, a detailed quote ensures transparency and helps you budget effectively for your international move.

It’s always advisable to get multiple quotes from different companies to compare services and pricing. Edenred.de Reviews

How to Cancel Kanguro.com.pl Subscription for services

Based on the nature of Kanguro.com.pl’s services as a moving and logistics company, it’s highly unlikely they operate on a “subscription” model in the traditional sense, such as a monthly or annual recurring fee for access to a platform.

Instead, their services are typically project-based, meaning you engage them for a specific move or storage period.

Therefore, the concept of “canceling a subscription” would translate to canceling or modifying an agreed-upon service contract or booking.

Cancelling or Modifying a Moving Contract

If you have booked a move or storage service with Kanguro.com.pl and need to cancel or make changes, the process will generally involve direct communication and adherence to their service terms and conditions.

1. Review Your Contract/Agreement:
   • Before contacting them, refer to any booking confirmation, quote, or service agreement you received. This document should outline their cancellation policy, including any deadlines, potential fees, or conditions for rescheduling.
2. Contact Kanguro.com.pl Directly:
   • The most effective way to cancel or modify a service is to contact their customer service team immediately. Use the contact methods provided on their website phone, email, or contact form.
   • Email: Sending an email provides a written record of your request, including the date and time.
   • Phone: For urgent cancellations or modifications, a phone call followed by an email confirmation is often the best approach.
3. Provide Necessary Details:
   • Be ready to provide your booking reference number, your name, the original service date, and clearly state your intention e.g., “I wish to cancel my move scheduled for ” or “I need to reschedule my move to “.
   • Explain the reason for the cancellation or change, as this might sometimes influence flexibility, although it’s not always required.
4. Understand Cancellation Fees if any:
   • Moving companies often have cancellation policies that include fees, especially if the cancellation occurs close to the scheduled move date. This is to cover their operational costs, crew allocation, and potential loss of other business.
   • Familiarize yourself with these potential fees as outlined in your agreement.
5. Confirm Cancellation in Writing:
   • Always request a written confirmation of your cancellation or modification from Kanguro.com.pl. This is crucial for your records in case of any future discrepancies.

“Free Trial” Cancellation

As a service-based business, Kanguro.com.pl would not offer a “free trial” in the typical software sense.

They might offer initial consultations or quotes at no charge, but these are part of the sales process, not a trial of their service.

If you’ve received a free quote or consultation, there’s no “cancellation” needed for that.

You simply choose not to proceed with their services.

For any specific concerns about your booking or their terms, always refer to their “Zasady i warunki usługi” Terms and Conditions section on their website, or reach out to their customer support team directly.

Kanguro.com.pl Pricing

Kanguro.com.pl, like most professional moving and logistics companies, does not publish a standard price list on its website. Whisperpumps.com Reviews

This is because the cost of moving services is highly variable and depends on a multitude of factors unique to each client’s specific needs.

Factors Influencing Moving Costs

The final price for a move with Kanguro.com.pl, whether domestic or international, will typically be determined by the following key elements:

• Volume and Weight of Goods: This is arguably the most significant factor. More items, especially large or heavy ones, require more truck space, more labor, and potentially specialized equipment. Moving companies often charge based on cubic meters or total weight.
• Distance of the Move: International moves spanning hundreds or thousands of kilometers e.g., UK to Poland will naturally be more expensive than local moves within Poland. Fuel costs, tolls, and driver wages over long distances contribute significantly.
• Services Required:
  • Basic Transport: Just moving items from point A to point B.
  • Packing Services: If Kanguro.com.pl’s team packs your belongings, this adds to the cost due to labor and packing materials.
  • Unpacking Services: Similar to packing, this is an additional labor cost.
  • Disassembly/Assembly: Taking apart and reassembling furniture.
  • Storage: If temporary or long-term storage is needed, this will be an ongoing cost.
• Accessibility at Origin and Destination:
  • Stairs/Elevators: Moving items up or down many flights of stairs especially without an elevator requires more time and labor.
  • Parking Proximity: If the moving truck cannot park close to the entrance, a longer carry distance increases labor time.
  • Narrow Passages: Tight hallways, doors, or difficult access can add to the complexity and time.
• Timing of the Move:
  • Peak Season: Summer months June-August and end-of-month periods are typically busier for movers, and prices can be higher due to increased demand.
  • Weekends/Holidays: Moving on weekends or public holidays might incur premium charges.
• Insurance Coverage: While Kanguro mentions insurance is included, the level of coverage might be basic, and clients often have the option to purchase additional, more comprehensive coverage for valuable items.
• Customs and Duties for International Moves: While the moving company facilitates customs, any applicable duties or taxes on imported goods will be the client’s responsibility and can add to the overall cost.

How to Get an Accurate Price

To receive an accurate and personalized quote from Kanguro.com.pl, you would need to contact them directly and provide detailed information about your move. This usually involves:

1. Submitting an inquiry: Using their contact form or email.
2. Providing a comprehensive inventory: Listing all items to be moved.
3. Specifying exact locations and dates: Including any specific challenges.

They will then assess these details and provide a tailored estimate.

It’s always recommended to get multiple quotes from different companies to compare services and pricing.

Understanding the Kanguro.com.pl Business Model

Kanguro.com.pl operates within the service sector, specifically focusing on logistics and relocation.

Their business model is built around providing comprehensive, professional moving and storage solutions, distinguishing themselves through expertise in international routes, particularly within Europe.

Service-Oriented Approach

At its core, Kanguro.com.pl is a service provider.

Their revenue is generated by facilitating the physical movement and storage of goods for individuals and businesses. This model emphasizes:

• Customized Solutions: Every move is unique, so their services are tailored to client needs rather than offering one-size-fits-all packages. This allows for flexible pricing based on scope.
• Expertise as a Commodity: Their 12 years of experience and “zgrany zespół” cohesive team are central to their value proposition. Clients pay for their knowledge, efficiency, and ability to handle complex logistics.
• Problem Solving: Moving can be stressful and complex. Kanguro positions itself as a solution provider that minimizes client stress by handling the intricacies of packing, transport, and international regulations.

Focus on Niche Markets International European Moves

While they handle domestic moves, Kanguro.com.pl clearly highlights its specialization in international moves within Europe, especially the UK-Poland corridor. This strategic focus allows them to: Empmonitor.com Reviews

• Develop Deep Expertise: They become highly proficient in the specific customs, routes, and logistical challenges of these popular cross-border movements.
• Optimize Operations: By concentrating on certain routes, they can optimize their truck scheduling, consolidate loads, and potentially reduce operational costs.
• Target Specific Demographics: They cater to expatriates, businesses expanding internationally, and individuals relocating between key European countries.

Value Proposition: Trust, Efficiency, and Peace of Mind

Kanguro.com.pl’s value proposition revolves around delivering a stress-free and reliable moving experience. This is achieved through:

• Professional Team: Emphasizing their experienced and friendly staff.
• Insurance and Guarantee: Providing financial protection and assurance for clients’ belongings.
• Comprehensive Service: Offering packing, transport, and storage under one roof, reducing the need for clients to coordinate multiple vendors.
• Reputation Management: Referencing Trustpilot and highlighting positive client feedback to build credibility.

Revenue Streams

Their primary revenue streams are directly from:

1. Moving Services: Charges for transporting goods based on volume, distance, and complexity.
2. Packing and Unpacking Services: Fees for labor and materials involved in packing and unpacking.
3. Storage Services: Rental fees for short-term or long-term storage of goods.
4. Additional Services: Charges for specialized handling e.g., pianos, customs brokerage, or specific access challenges.

In essence, Kanguro.com.pl thrives by offering a high-value service that addresses a significant pain point – the complexity and stress of relocation – by leveraging its experience, specialized knowledge, and commitment to customer satisfaction.

Future Outlook for Kanguro.com.pl

The future outlook for Kanguro.com.pl appears stable, given its established presence in a perennial service industry and its specialization in key European moving corridors.

Several factors will likely influence its growth and success in the coming years.

Market Trends and Opportunities

The European moving market, particularly international relocations, is subject to various influences:

• Post-Brexit Mobility: The changes brought about by Brexit have impacted the ease of movement between the UK and the EU. Companies like Kanguro, which have adapted to new customs procedures and regulations, are well-positioned to serve clients navigating these complexities.
• Economic Migration: Continued economic opportunities and labor mobility within the EU and between the UK and EU countries will sustain demand for international moving services.
• Remote Work Trends: An increase in remote work arrangements could lead to more individuals and families choosing to relocate to different countries without necessarily changing jobs, driving demand for professional movers.
• Digitalization of Services: Customers increasingly expect online booking, tracking, and communication. Further investment in user-friendly digital tools could enhance their competitive edge.

Potential Growth Strategies

To further solidify its position and expand, Kanguro.com.pl could consider:

• Expanding Service Routes: While strong in UK-Poland, exploring and heavily promoting other high-demand European routes where they have less explicit focus could open new markets.
• Enhanced Digital Presence: Investing in SEO for other European languages, developing an online quote calculator, or even a mobile app for tracking moves could significantly improve customer experience and reach.
• Diversification of Storage Solutions: Offering specialized storage options e.g., climate-controlled, high-security for valuable items could cater to a broader range of client needs.
• Partnerships: Collaborating with real estate agencies, relocation consultants, or corporate HR departments could create a steady stream of referrals.
• Sustainability Initiatives: As environmental awareness grows, highlighting eco-friendly practices e.g., efficient routing, reusable packing materials, low-emission vehicles could appeal to a conscious client base.

Challenges and Considerations

Like any business, Kanguro.com.pl will face challenges:

• Fuel Price Volatility: Operating a fleet of vehicles means fuel costs are a significant overhead, susceptible to market fluctuations.
• Competition: The market is competitive, with both large global players and smaller, local companies vying for business.
• Labor Shortages: The logistics and moving industry can sometimes face challenges in recruiting and retaining skilled labor.
• Economic Downturns: Recessions can impact discretionary spending, including the ability or willingness of individuals and businesses to relocate.

Overall, Kanguro.com.pl’s specialized focus, years of experience, and emphasis on customer satisfaction provide a solid foundation.

By strategically adapting to market changes and leveraging digital advancements, they are well-positioned to maintain and potentially grow their presence in the European moving sector. Morrispublishing.com Reviews

Frequently Asked Questions

What services does Kanguro.com.pl offer?

Kanguro.com.pl primarily offers international and domestic moving services for individuals and businesses, including transportation, professional packing, and storage solutions.

They specialize in routes between the UK, Poland, and other European countries.

Is Kanguro.com.pl a legitimate moving company?

Yes, based on their website, Kanguro.com.pl presents itself as a legitimate and established moving company with 12 years of experience in the industry, operating from offices in Poland Poznań and the UK London.

What areas does Kanguro.com.pl serve?

Kanguro.com.pl serves routes throughout Poland, Germany, and the UK, and conducts international moves across many European countries, specifically highlighting moves from the UK to Poland, Germany, France, Netherlands, Denmark, Belgium, Czech Republic, Luxembourg, and Spain, as well as from Germany to Poland.

Does Kanguro.com.pl offer packing services?

Yes, Kanguro.com.pl explicitly states that they offer professional packing services as part of their comprehensive moving solutions.

Does Kanguro.com.pl provide storage options?

Yes, the website indicates that Kanguro.com.pl provides storage services “Magazynowanie” for clients who need temporary or long-term storage for their belongings.

How can I get a quote from Kanguro.com.pl?

To get a quote, you need to contact Kanguro.com.pl directly, likely through their website’s contact form, email, or phone.

You will need to provide details about your move, such as origin/destination, volume of goods, and desired services.

Is my move insured with Kanguro.com.pl?

Yes, Kanguro.com.pl states that “Każda przeprowadzka jest chroniona ubezpieczeniem i gwarancją” Every move is protected by insurance and a guarantee, indicating that your belongings are covered during transit.

Does Kanguro.com.pl handle corporate moves?

Yes, Kanguro.com.pl caters to both “Przeprowadzki indywidualne” individual moves and “Przeprowadzki firm” corporate/business moves. Cooper-adams.com Reviews

What languages does Kanguro.com.pl’s staff speak?

The website mentions that their employees “znają języki” know languages, which is beneficial for international clients and operations. The primary language of the website is Polish.

How long has Kanguro.com.pl been in business?

Kanguro.com.pl states that they specialize in small and large moves across Europe “od 12 lat” for 12 years, indicating significant experience in the industry.

Can Kanguro.com.pl help with customs clearance for international moves?

While the website doesn’t explicitly detail customs clearance, a professional international moving company like Kanguro.com.pl would typically guide clients through the necessary customs procedures and paperwork, as it’s an integral part of cross-border relocations.

Do they offer disassembly and reassembly of furniture?

While not explicitly stated on the homepage, professional moving companies often offer disassembly and reassembly services.

It’s best to inquire about this specifically when requesting a quote.

Are there any hidden fees with Kanguro.com.pl?

Like any service, it’s crucial to get a detailed, itemized quote and clarify what is and isn’t included to avoid surprises.

A transparent company will outline all costs upfront.

Can I track my shipment with Kanguro.com.pl?

The website doesn’t mention an online tracking system.

You would need to inquire directly with them about how they provide updates on the status of your move.

What are the typical transit times for international moves with Kanguro.com.pl?

Transit times for international moves vary widely based on distance, customs, and logistics. Northwave.com Reviews

You would need to get an estimated timeline directly from Kanguro.com.pl when requesting your quote.

Does Kanguro.com.pl offer services beyond Europe?

The website primarily focuses on European moves.

While they state they move “po całej Europie” across the whole of Europe, it’s not clear if they handle intercontinental moves.

How do Kanguro.com.pl’s prices compare to other movers?

Moving costs are highly variable.

To compare Kanguro.com.pl’s pricing, you would need to obtain quotes from them and several other international moving companies for your specific move.

What kind of vehicles does Kanguro.com.pl use?

The website mentions “specjalistyczne kangurowozy” specialized Kanguro vans/trucks, suggesting they use vehicles specifically designed or adapted for moving large volumes of goods securely.

What is Kanguro.com.pl’s cancellation policy?

As a service-based company, Kanguro.com.pl’s cancellation policy would be outlined in their terms and conditions or service agreement.

You would need to contact them directly and refer to your booking details for specifics on cancellation fees and timelines.

How do I contact Kanguro.com.pl customer service?

You can contact Kanguro.com.pl via the contact details provided on their website, which include an email address [email protected] and likely a contact form and phone numbers for their offices in Poland and the UK.

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