Wiltshiretyres.co.uk Reviews

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Based on checking the website, Wiltshiretyres.co.uk appears to be a legitimate and comprehensive service provider for vehicle tyres and related automotive services across Wiltshire and surrounding areas in the UK.

They offer a wide range of services, including mobile tyre fitting, MOTs, servicing, and various vehicle checks, aiming to provide convenience and competitive pricing to their customers.

The site highlights their expertise in fitting various tyre types, from family cars to agricultural vehicles, emphasizing their mobile service as a key differentiator.

This service focuses on essential vehicle maintenance, which is permissible and beneficial for ensuring safety and reliability on the road.

Maintaining one’s vehicle properly, including regular tyre checks and servicing, is a form of taking care of one’s possessions and ensuring the well-being of passengers, which aligns with responsible living.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Wiltshiretyres.co.uk Review & First Look

Based on a preliminary review of Wiltshiretyres.co.uk, the website presents itself as a dedicated and professional automotive service provider with a strong emphasis on convenience and customer service.

The overall impression is one of accessibility and practical solutions for vehicle owners in their service areas.

Initial Impressions and User Experience

The website’s layout is clean and functional, designed to guide users towards their desired service quickly.

Key contact numbers are prominently displayed, which is crucial for a service-based business.

The navigation menu is intuitive, allowing users to easily find information on tyre services, MOTs, car servicing, and other offerings.

  • Clarity of Services: The homepage clearly outlines their core services, including mobile tyre fitting, MOTs, and car servicing.
  • Ease of Contact: Multiple contact numbers and email options are readily available, making it straightforward for customers to get in touch.
  • Mobile-First Approach: The emphasis on mobile tyre fitting is evident throughout the site, highlighting a significant convenience factor for customers.

Service Areas and Accessibility

Wiltshiretyres.co.uk serves Wiltshire and surrounding areas, with specific locations mentioned such as Chippenham, Andover, Melksham, and Royal Wootton Bassett.

This geographic focus allows them to concentrate their resources and provide timely services within these regions.

  • Local Focus: The site explicitly mentions serving the “local area,” suggesting a commitment to community-based service.
  • Mobile Fitting Coverage: They detail their mobile fitting locations and coverage, which is highly beneficial for customers who cannot visit a physical garage.
  • Physical Autocentres: While heavily promoting mobile services, they also list physical autocentre locations, providing flexibility for customers.

Wiltshiretyres.co.uk Features

Wiltshiretyres.co.uk offers a comprehensive suite of features designed to make vehicle maintenance as hassle-free as possible.

From on-the-go services to detailed vehicle checks, their offerings aim to cover a broad spectrum of customer needs.

Mobile Tyre Fitting Services

This is arguably the flagship feature of Wiltshiretyres.co.uk. Sixt.es Reviews

They bring the tyre fitting service directly to the customer’s home or workplace, eliminating the need to visit a garage.

This is a significant time-saver and convenience factor, especially for busy individuals or those with mobility challenges.

  • Convenience: “Our fully qualified and experienced technicians are able to expertly fit any tyre, either on your doorstep or at your workplace at YOUR convenience!”
  • Variety of Tyres: They handle a full range, “from premium tyres to budget tyres, family car tyres, 4×4 tyres and commercial tyres, to agricultural tyres, tractor tyres and lorry tyres.”
  • Advanced Equipment: “Our expert mobile technicians are equipped with all the latest in tyre fitting technology.”
  • Puncture Repairs: Mobile service extends to “Mobile Puncture Repair.”

MOT and Car Servicing

Beyond tyres, Wiltshiretyres.co.uk offers comprehensive MOT testing and car servicing packages, ensuring vehicles remain roadworthy and perform optimally.

This integrated approach allows customers to manage multiple vehicle needs through a single provider.

  • Full Range of MOTs: “We offer the full range of MOT’s for vehicles of every type, from standard MOT to major.”
  • Service Packages: They provide “Interim Car And Van Service,” “Full Car And Van Service,” and “Major Car And Van Service.”
  • Combined Services: Options like “MOT and Interim Service” and “Major Service and MOT” are available for cost-effective maintenance.
  • Courtesy Car: For certain services, a “Courtesy Car” option is listed, adding another layer of convenience.

Additional Vehicle Services and Brands

The website details various other essential vehicle services and lists a wide array of reputable tyre brands they stock, providing customers with choice and assurance of quality.

  • Essential Checks: Services include “Free Tyre Check,” “Wheel Alignment,” “Puncture Repairs,” “Free Exhaust Check,” and “Free Brake Check.”
  • Fluid Management: “Ad Blue Top Up” and “Coolant/Antifreeze Change” are also offered.
  • Diagnostic Services: A “Diagnostic Check” can help identify underlying vehicle issues.
  • Emergency Support: They boast “24hr Emergency Repair and Replacement.”
  • Major Tyre Brands: The site proudly lists popular brands like AVON, BRIDGESTONE, CONTINENTAL, DUNLOP, FIRESTONE, GOODYEAR, HANKOOK, MICHELIN, NEXEN, PIRELLI, indicating a broad selection.

Wiltshiretyres.co.uk Pros & Cons

Understanding the strengths and weaknesses of any service provider is crucial for making an informed decision.

Wiltshiretyres.co.uk, like any business, has its distinct advantages and areas where potential customers might seek more information.

Pros

Wiltshiretyres.co.uk offers several compelling advantages, primarily centered around convenience, comprehensive service, and competitive pricing.

Their business model appears designed to minimize customer effort and maximize efficiency.

  • Unmatched Convenience with Mobile Service: This is their strongest selling point. The ability to have tyres fitted, repaired, or checked at your home or workplace is a huge benefit, saving valuable time and hassle. This is particularly appealing for busy parents, professionals, or those with limited mobility.
    • Time-Saving: No need to drive to a garage, wait, and drive back.
    • Flexibility: Appointments can be scheduled at “YOUR convenience.”
    • Emergency Support: “24hr Emergency Repair and Replacement” provides peace of mind.
  • Wide Range of Services: They are not just a tyre fitter. Offering MOTs, full car servicing, brake checks, exhaust checks, wheel alignment, and diagnostic services makes them a comprehensive automotive solution. This can lead to a more streamlined vehicle maintenance experience.
    • One-Stop Shop: Addresses multiple vehicle needs in one place.
    • Variety of Tyres: Caters to cars, vans, 4x4s, commercial, agricultural, and even bike tyres.
  • Competitive Pricing and Transparency: The website explicitly states “buy cheap tyres” and mentions “up to 40% discount on your tyre replacement!” due to lower overheads as an online retailer. They also offer “free tyre check with a no obligation quote.”
    • Potential Savings: Passing on savings from lower overheads.
    • No-Obligation Quotes: Promotes trust and allows customers to compare prices.
  • Expert and Qualified Technicians: The website repeatedly emphasizes that their technicians are “fully qualified and experienced” and “the best in their field.” This suggests a commitment to professional service and quality workmanship.
    • Professional Assurance: Provides confidence in the quality of service.
    • Latest Technology: Technicians are equipped with “the latest in tyre fitting technology.”
  • Strong Brand Partnerships: Listing major tyre brands like Michelin, Goodyear, Pirelli, and Continental indicates they stock high-quality products and can cater to diverse customer preferences and budgets.
    • Quality Products: Access to reputable and reliable tyre brands.
    • Choice: Customers can select tyres based on their specific needs and budget.

Cons

While Wiltshiretyres.co.uk presents many advantages, there are a few areas where potential customers might look for more clarity or where typical online review experiences might vary. Pipelagging.com Reviews

  • Limited Online Transparency on Pricing: While they mention “cheap tyres” and discounts, specific pricing for services or a real-time online booking system with immediate quotes is not explicitly featured on the homepage. Customers might need to call for a definitive price, which can be less convenient than instant online quotes.
    • Quoting Process: Requires direct contact for exact prices.
    • Comparison Difficulties: Harder to compare prices instantly with competitors without calling.
  • Dependence on Service Area: Their mobile service is fantastic, but it’s limited to Wiltshire and surrounding areas. Customers outside this specific geographic region won’t be able to utilize their services.
    • Geographic Restriction: Not available nationwide.
    • Specific Locations: While they list multiple towns, it’s still a localized service.
  • Online Booking System Apparent Absence: The website doesn’t prominently feature a direct online booking portal where customers can select a date, time, and service directly. This might mean the process is more phone-based for scheduling.
    • Manual Scheduling: May require phone calls for booking rather than a seamless online process.
    • Potential for Delays: Scheduling could depend on call volume and staff availability.
  • Lack of Direct Customer Testimonials/Reviews on Site: While a service provider might have excellent external reviews, the website itself doesn’t prominently display a dedicated section for customer testimonials or a star rating system based on their own customer feedback. This could be a missed opportunity to build immediate trust for new visitors.
    • Trust Building: Direct testimonials can quickly build confidence.
    • Social Proof: Missing immediate display of positive customer experiences.

Wiltshiretyres.co.uk Alternatives

When considering tyre and automotive services, it’s always wise to explore alternatives to ensure you’re getting the best value, convenience, and service for your specific needs.

While Wiltshiretyres.co.uk offers strong mobile services, other types of providers cater to different preferences.

Traditional Garage Chains

These are well-established national or regional chains with numerous physical locations.

They offer a full spectrum of services, often including tyres, MOTs, servicing, and more complex repairs.

  • National Reach: Companies like Kwik Fit, Halfords Autocentres, and ATS Euromaster have extensive networks across the UK.
  • Pros:
    • Broad Service Range: Typically offer everything from a tyre change to engine diagnostics.
    • Physical Locations: Convenient for dropping off a vehicle for longer services or complex repairs.
    • Established Reputation: Many have been operating for decades.
  • Cons:
    • Less Convenience: Requires you to drive to them and wait.
    • Potentially Higher Overheads: May not always offer the absolute cheapest prices due to infrastructure costs.
    • Appointments Often Necessary: Especially for popular times.

Independent Local Garages

Every town and city has numerous independent garages.

These are often family-run businesses that pride themselves on personalized service and building long-term relationships with customers.

  • Local Focus: Businesses like “Your Local Tyre & Auto Centre” or “Smith’s Garage.”
    • Personalized Service: Often more flexible and build rapport with customers.
    • Community Trust: Rely on word-of-mouth and local reputation.
    • Competitive Pricing: Can often match or beat chains due to lower overheads.
    • Limited Services: May not have the same extensive equipment or specialized technicians as larger chains for every type of repair.
    • Varying Quality: Quality of service can vary significantly from one independent garage to another.
    • No Mobile Service: Very few independents offer mobile tyre fitting.

Online Tyre Retailers with Partner Fitters

These platforms allow you to purchase tyres online, often at competitive prices, and then arrange for fitting at a local partner garage or sometimes through a mobile fitting service.

  • Examples: Blackcircles.com, Tyre Shopper, National Tyres and Autocare online platform.
    • Extremely Competitive Pricing: Often offer significant discounts on tyres due to bulk purchasing.
    • Wide Selection: Access to a vast inventory of tyre brands and types.
    • User Reviews: Often feature extensive customer reviews for specific tyres and fitting centers.
    • Separate Entities: You’re dealing with an online retailer for the purchase and a separate fitter for the service, which can occasionally lead to communication gaps.
    • Fitting Availability: Dependent on the availability of partner garages in your area.
    • Mobile Fitting May Be Extra: Mobile fitting options might be limited or come at an additional cost compared to a dedicated mobile service like Wiltshiretyres.co.uk.

Dedicated Mobile Tyre Services Regional

Similar to Wiltshiretyres.co.uk, there are other mobile tyre fitting companies that operate regionally.

A quick Google search for “mobile tyre fitting ” will likely reveal local competitors.

*   Direct Convenience: The service comes to you.
*   Specialized Focus: Often highly efficient in tyre-related services.
*   Competitive Pricing: Can also offer good deals due to lower overheads compared to physical garages.
*   Geographic Limitations: Each company has a specific service radius.
*   Fewer Ancillary Services: May not offer full car servicing, MOTs, or complex repairs.

When choosing an alternative, consider what is most important to you: ultimate convenience like Wiltshiretyres.co.uk, lowest price, comprehensive service options, or building a relationship with a local mechanic. Konghq.com Reviews

How to Cancel Wiltshiretyres.co.uk Services

Based on the information available on the Wiltshiretyres.co.uk website, there isn’t a specific “cancellation policy” or a dedicated online portal for canceling services once they’ve been booked or initiated.

This is typical for service-based businesses where bookings are often handled directly rather than through a subscription model.

General Approach to Canceling a Service

For services like tyre fitting, MOTs, or car servicing, cancellation typically involves direct communication with the provider as soon as possible.

  1. Direct Contact is Key: The primary method for any cancellation or rescheduling would be to contact Wiltshiretyres.co.uk directly via phone or email.
    • Phone: Their main contact numbers are prominent on the website: 0800 254 5600 / 01249 447072 Chippenham, 01264 772777 Andover, 01225 709335 Melksham, 01793 853208 Royal Wootton Bassett.
    • Email: They also provide email addresses for each location.
  2. Provide Booking Details: When you contact them, be prepared to provide all relevant booking information, such as:
    • Your name
    • Contact number
    • Vehicle registration number
    • Date and time of the original booking
    • Type of service booked
  3. Timely Notification: It is crucial to notify them as early as possible if you need to cancel or reschedule. This allows them to adjust their schedule and potentially offer the slot to another customer.
    • Minimize Inconvenience: Late cancellations can impact their scheduling and technician deployment, especially for mobile services.
  4. Confirm Cancellation: Always seek confirmation of your cancellation. If contacting via email, keep a record of the email exchange. If by phone, ask for a confirmation or a reference number if available.

What to Expect

  • No “Free Trial” or Subscription: Since Wiltshiretyres.co.uk provides one-off services rather than subscriptions, there isn’t a concept of canceling a “free trial” or ongoing subscription. Each service booking is a distinct transaction.
  • Potential Charges for Late Cancellation: While not explicitly stated on their public-facing website, it’s a common practice in service industries for very late cancellations e.g., within a few hours of the appointment to incur a cancellation fee, especially if a technician has already been dispatched for a mobile service. This is to cover their operational costs and lost income for the allocated slot. However, for most reasonable notice periods, it is unlikely there would be a charge.
  • Rescheduling: If you merely need to change your appointment time, rescheduling is usually a straightforward process and preferable to outright cancellation.

In summary, for any changes to your Wiltshiretyres.co.uk booking, the most effective and appropriate action is to directly call or email them as soon as your plans change.

Wiltshiretyres.co.uk Pricing

Based on the Wiltshiretyres.co.uk website, specific, itemized pricing for all services like individual tyre costs for various sizes and brands, or set prices for MOTs and services is not publicly displayed in a comprehensive online price list or booking system. This is a common practice for many tyre and automotive service providers.

How Pricing is Indicated and Managed

While exact figures aren’t shown, the website gives strong indications of their pricing philosophy and how customers can obtain quotes.

  • “Cheap Tyres and Budget Tyres”: The homepage prominently states, “Welcome to Wiltshire Tyre & Autocentre: Cheap tyres and budget tyres for Wiltshire and surrounding areas.” This signals their commitment to offering competitive rates, particularly for those seeking economical options.
  • “Up to 40% Discount”: They claim, “saving you time, money, hassle and up to 40% discount on your tyre replacement!” This suggests significant savings are possible, likely compared to traditional brick-and-mortar garages or recommended retail prices. This discount is attributed to their “online retailer” model, which allows them to avoid the “overheads and burdens most major retailers face.”
  • “Free Tyre Check with a No Obligation Quote”: This is a key part of their pricing strategy. They encourage customers to get a free tyre inspection, after which they will provide a tailored, no-pressure quote. This approach builds trust and ensures customers know the cost before committing.
  • Service Packages: For MOTs and servicing, they offer various tiers “Interim Car And Van Service,” “Full Car And Van Service,” “Major Car And Van Service,” and combinations with MOTs. While prices aren’t listed, offering these tiered packages implies transparent pricing structures for different service levels, allowing customers to choose based on their vehicle’s needs and budget.
  • Direct Contact for Quotes: The primary method for obtaining specific pricing seems to be through direct inquiry. This allows them to provide accurate quotes based on the exact vehicle make, model, tyre size, and chosen tyre brand, as well as the specific service required.
    • Phone Numbers: Clearly provided for immediate quotes.
    • Email Addresses: Available for written inquiries.

Factors Influencing Pricing

The cost of services from Wiltshiretyres.co.uk, like any automotive provider, will depend on several variables:

  • Tyre Type and Size: Different vehicle types car, van, 4×4, commercial, agricultural, bike and tyre sizes have widely varying costs.
  • Tyre Brand: Premium brands Michelin, Pirelli are naturally more expensive than budget or mid-range alternatives.
  • Service Complexity: A simple puncture repair will cost less than a full major service or an MOT.
  • Vehicle Specifics: Some vehicles may require specialized tools or components, which can affect pricing.
  • Location/Mobile Service Surcharge: While their core model is mobile, some extreme locations or out-of-hours services might incur additional charges, though this is not explicitly stated.

Recommendation

For anyone interested in using Wiltshiretyres.co.uk’s services, the most reliable way to understand the cost is to contact them directly with your specific requirements. Leveraging their “free tyre check with a no obligation quote” is the best approach to get precise pricing tailored to your vehicle and needs. This allows for a clear understanding of the investment before proceeding with any work.

Wiltshiretyres.co.uk vs. Competitors

When evaluating Wiltshiretyres.co.uk against its competitors, it’s essential to consider various factors such as convenience, service range, pricing model, and overall customer experience.

The UK market for tyre and automotive services is diverse, ranging from large national chains to independent local garages and increasingly, other mobile service providers. Essaybox.com Reviews

Wiltshiretyres.co.uk’s Core Strengths

Wiltshiretyres.co.uk primarily differentiates itself through its strong focus on:

  • Mobile Convenience: This is their standout feature. They bring the garage to your doorstep, saving significant time and hassle. This directly competes with the traditional model of driving to a service centre.
  • Comprehensive Service at Your Location: Unlike some mobile services that only do tyres, Wiltshiretyres.co.uk also offers mobile puncture repairs, wheel alignment though typically done at their centers after mobile fitting, or if it’s a mobile alignment rig, and collects for MOT/servicing, making it a more holistic mobile solution.
  • Competitive Pricing Claimed: They emphasize “cheap tyres” and “up to 40% discount” due to lower overheads, directly challenging the pricing of physical retailers.

Comparison with Major National Chains e.g., Kwik Fit, Halfords Autocentres, ATS Euromaster

  • Convenience:
    • Wiltshiretyres.co.uk: Superior due to mobile service. You don’t leave your home/work.
    • Chains: Requires driving to a physical centre, waiting, or arranging drops-offs.
  • Service Range:
    • Wiltshiretyres.co.uk: Very good for tyres, MOTs, and standard servicing. Limited for very complex, diagnostic-heavy repairs which might require a full garage setup.
    • Chains: Often have a broader range of complex mechanical repairs, specialist diagnostic equipment, and more bays for simultaneous work.
  • Pricing:
    • Wiltshiretyres.co.uk: Aims for competitive pricing with discounts due to lower overheads. Specific prices require direct quote.
    • Chains: Often have fixed pricing for standard services and frequent promotions. Prices can vary but are generally competitive, especially on their own-brand tyres.
  • Availability:
    • Wiltshiretyres.co.uk: Limited to Wiltshire and surrounding areas.
    • Chains: National presence with hundreds of locations, offering accessibility across the UK.
  • Booking:
    • Wiltshiretyres.co.uk: Appears to be primarily phone/email for booking.
    • Chains: Robust online booking systems with real-time availability and immediate quotes.

Comparison with Online Tyre Retailers with Partner Fitters e.g., Blackcircles.com

*   Wiltshiretyres.co.uk: Integrated mobile service. One contact for purchase and fitting.
*   Online Retailers: Purchase tyres online, then arrange fitting at a local partner garage you still go to them. Some offer mobile fitting as an *add-on* through partners, which can add complexity.
  • Tyre Selection & Pricing Transparency:
    • Wiltshiretyres.co.uk: Lists major brands. specific prices upon request.
    • Online Retailers: Often have vast catalogues with real-time pricing for direct comparison. Very transparent on tyre costs.
  • Process:
    • Wiltshiretyres.co.uk: Seamless process from quote to mobile fitting/service.
    • Online Retailers: Two-step process buy online, then arrange fitting.
  • Ancillary Services:
    • Wiltshiretyres.co.uk: Offers MOTs, servicing, brakes etc., integrated with tyre service.
    • Online Retailers: Primarily focused on tyre sales. other services depend on the partner garage.

Comparison with Other Regional Mobile Tyre Fitters

  • Differentiation: Wiltshiretyres.co.uk seems to emphasize its “autocentre” services MOT, full servicing alongside mobile fitting more strongly than some smaller, purely mobile tyre services. Their claimed “up to 40% discount” is a strong marketing point.
  • Service Range: Wiltshiretyres.co.uk appears to offer a broader suite of services beyond just basic tyre fitting on the go.

Conclusion on Competition

Wiltshiretyres.co.uk occupies a strong niche by combining the convenience of mobile tyre fitting with a comprehensive range of general automotive services MOTs, servicing. This makes them a compelling choice for customers within their service area who prioritize ease and time-saving over visiting a physical garage, while still seeking a full-service provider. For customers outside their service area, or those who prefer instant online price comparisons for tyres across many brands, national chains or online retailers might be more suitable. Their emphasis on personal quotes positions them as a service-first business that values direct customer interaction.

Wiltshiretyres.co.uk Safety and Reliability

When entrusting your vehicle to any service provider, especially for critical components like tyres and brakes, safety and reliability are paramount.

Based on the information presented on their website, Wiltshiretyres.co.uk takes several steps to assure customers of their commitment to these aspects.

Qualified and Experienced Technicians

A core aspect of reliability in automotive services is the expertise of the people performing the work.

Wiltshiretyres.co.uk repeatedly highlights the qualifications of its staff.

  • “Fully qualified and experienced technicians”: This phrase is used multiple times across the site, suggesting that their staff meet industry standards for training and have practical experience.
  • “Expert mobile technicians”: This implies specialized training for performing services on-site, outside of a traditional garage environment, which requires particular skills and equipment.
  • “The best in their field!”: While a strong claim, it indicates a commitment to professional competence.

Use of Latest Technology

The quality of equipment directly impacts the precision and safety of services like tyre fitting and wheel alignment.

  • “Equipped with all the latest in tyre fitting technology”: This suggests they invest in modern tools that ensure correct and safe fitting of tyres, reducing risks associated with improper installation.
  • “Our technicians bring the very latest in tyre fitting technology to you”: This reinforces that the mobile service is not a compromise on equipment quality.

Comprehensive Free Checks and Diagnostic Services

Proactive checks and accurate diagnostics are crucial for identifying potential safety issues before they become critical.

  • “Free Tyre Check with a no obligation quote”: Encourages regular inspection of tyre condition, tread depth, and pressure – all vital for road safety.
  • “Free Exhaust Check” and “Free Brake Check”: These services address critical vehicle systems. Faulty brakes or exhaust systems can pose significant safety risks.
  • “Diagnostic Check”: This service helps identify electronic or mechanical faults that might not be immediately obvious but could impact vehicle performance or safety.

Reputable Tyre Brands

The quality of the products used is as important as the quality of the service.

Stocking well-known brands indicates a commitment to reliable components. Mjtrainme.co.uk Reviews

  • Major Brands Stocked: The website lists top-tier tyre manufacturers like AVON, BRIDGESTONE, CONTINENTAL, DUNLOP, FIRESTONE, GOODYEAR, HANKOOK, MICHELIN, NEXEN, PIRELLI. These brands are recognized globally for their safety, performance, and durability.
  • Choice of Premium and Budget: Offering both premium and budget options allows customers to choose based on their needs, while still ensuring a certain level of quality even with the more economical choices.

Regulatory Compliance MOTs

Offering MOTs demonstrates adherence to legal safety standards.

  • MOT Services: The MOT Ministry of Transport test is a mandatory annual inspection in the UK to ensure vehicles meet minimum road safety and environmental standards. By providing “the full range of MOTs,” Wiltshiretyres.co.uk positions itself as a compliant and responsible service provider.

Focus on Comfort and Safety

The website explicitly mentions their commitment to customer and vehicle well-being.

  • “We are experts in ensuring your comfort and safety, and our technicians are the best in their field!” This statement, while marketing-oriented, underscores their stated priority.

In conclusion, Wiltshiretyres.co.uk presents itself as a service provider that prioritizes safety and reliability through qualified personnel, modern equipment, proactive checks, and the use of reputable products.

While external customer reviews would provide real-world confirmation, the website’s content strongly suggests a commitment to professional and safe automotive care.

Wiltshiretyres.co.uk Contact Information and Support

Access to clear and varied contact information is essential for any service business, allowing customers to easily reach out for inquiries, bookings, or support.

Wiltshiretyres.co.uk provides multiple channels for communication, indicating a focus on customer accessibility.

Primary Contact Methods

Wiltshiretyres.co.uk makes its phone numbers and email addresses readily available across the website, ensuring that customers can get in touch directly.

  • Telephone Numbers:
    • General/Mobile Tyre Fitting: 0800 254 5600 This appears to be a freephone number, suggesting ease of contact.
    • Specific Location Numbers:
      • Chippenham: 01249 447072 / 01249 477444
      • Andover: 01264 772777
      • Melksham: 01225 709335
      • Royal Wootton Bassett: 01793 853208
    • The availability of local numbers for each autocentre signifies localized support and direct lines to specific teams.
  • Email Addresses:
    • The website indicates “Email” next to each location number, implying dedicated email contacts for each branch. While specific email addresses aren’t explicitly typed out on the homepage text, they are likely available on their ‘Contact Us’ page or through clicking the email links.
    • Using email is beneficial for non-urgent queries, sending vehicle details, or documenting communications.

Support Scope

The types of support offered align with their service offerings:

  • Booking Appointments: The primary use of contact channels would be to schedule mobile tyre fittings, MOTs, and vehicle services.
  • Getting Quotes: As specific pricing isn’t online, customers need to contact them for a “no obligation quote” for tyres and services.
  • Puncture Repairs and Emergency Services: The “24hr Emergency Repair and Replacement” suggests that these contact lines are also monitored for urgent situations.
  • General Inquiries: Questions about tyre types, vehicle compatibility, service details, and location specifics would be handled through these channels.
  • Customer Service: Any issues, feedback, or complaints would also be directed through these primary contact points.

Additional Support Information

  • FAQs Section: The website features an “FAQ’s” section for “Mobile Tyre Fitting FAQ’s” and “Car And Van Servicing FAQ’s.” This is a helpful self-service resource that can answer common questions without needing to contact support directly, improving efficiency for both the customer and the business.
  • Size Guide: For tyres, a “Size Guide” is available, helping customers determine their tyre dimensions, which is crucial information for getting accurate quotes and ensuring the right tyres are fitted.
  • Latest News/Advice: Sections like “Latest News” and “Advice” e.g., Tyre Pressures, Tyre Tread, Tyre size & symbols can also serve as a form of support by providing useful information and guidance to vehicle owners.

In essence, Wiltshiretyres.co.uk appears to provide robust contact options, indicating that direct communication is their preferred method for handling customer interactions, from initial inquiry to service delivery and post-service support.

This hands-on approach is often valued by customers seeking personalized assistance for their vehicle needs. Proboil.co.uk Reviews

Frequently Asked Questions

What services does Wiltshiretyres.co.uk offer?

Wiltshiretyres.co.uk offers a comprehensive range of automotive services including mobile tyre fitting, MOTs for various vehicle types, interim, full, and major car and van servicing, wheel alignment, puncture repairs, free tyre checks, free exhaust checks, free brake checks, Ad Blue top-ups, coolant/antifreeze changes, winter tyres & storage, air conditioning services, and diagnostic checks.

They also provide 24-hour emergency repair and replacement.

Is Wiltshiretyres.co.uk a mobile service?

Yes, Wiltshiretyres.co.uk strongly emphasizes its mobile tyre fitting service, where qualified technicians come to your home or workplace to fit, repair, or check your tyres at your convenience. They also mention mobile puncture repair.

What areas does Wiltshiretyres.co.uk cover?

Wiltshiretyres.co.uk covers Wiltshire and surrounding areas.

Specific autocentre locations mentioned include Chippenham, Andover, Melksham, and Royal Wootton Bassett, from which they offer mobile fittings.

How can I get a quote from Wiltshiretyres.co.uk?

You can get a quote by contacting Wiltshiretyres.co.uk directly via phone or email.

They offer a “free tyre check with a no obligation quote” to help you determine your needs and costs.

Does Wiltshiretyres.co.uk offer cheap tyres?

Yes, the website states “Welcome to Wiltshire Tyre & Autocentre: Cheap tyres and budget tyres for Wiltshire and surrounding areas” and claims to offer “up to 40% discount on your tyre replacement!” due to their online retailer model.

What tyre brands does Wiltshiretyres.co.uk stock?

Wiltshiretyres.co.uk stocks a wide range of reputable tyre brands including AVON, BRIDGESTONE, CONTINENTAL, DUNLOP, FIRESTONE, GOODYEAR, HANKOOK, MICHELIN, NEXEN, and PIRELLI.

Can Wiltshiretyres.co.uk fit tyres for commercial vehicles?

Yes, they explicitly state they offer services for “commercial tyres, to agricultural tyres, tractor tyres and lorry tyres,” in addition to family car, van, and 4×4 tyres. Ylancer.com Reviews

What types of MOTs does Wiltshiretyres.co.uk provide?

Wiltshiretyres.co.uk offers a full range of MOTs, including standard MOT, interim MOT, full MOT, and major MOTs, catering to vehicles of every type and drivers with varying mileage needs.

Do I need to visit a physical location for services?

Not always.

While they have physical autocentre locations, a key advantage of Wiltshiretyres.co.uk is their mobile tyre fitting service which comes to you.

For services like MOTs and some major servicing, you might need to visit or arrange drop-off/collection.

Are the technicians at Wiltshiretyres.co.uk qualified?

Yes, the website repeatedly emphasizes that their technicians are “fully qualified and experienced” and “expert mobile technicians equipped with all the latest in tyre fitting technology.”

How do I cancel a service booking with Wiltshiretyres.co.uk?

To cancel a service booking, you should contact Wiltshiretyres.co.uk directly via their provided phone numbers or email addresses as soon as possible. There is no online cancellation portal mentioned.

Does Wiltshiretyres.co.uk offer 24-hour emergency services?

Yes, they list “24hr Emergency Repair and Replacement” as one of their services, indicating availability for urgent situations.

Can I get a wheel alignment with Wiltshiretyres.co.uk?

Yes, wheel alignment is listed as one of their services.

While mobile fitting is convenient, complex services like wheel alignment might be performed at one of their autocentres or with specialized mobile equipment.

Does Wiltshiretyres.co.uk do car servicing?

Yes, they offer “Interim Car And Van Service,” “Full Car And Van Service,” and “Major Car And Van Service,” along with combined MOT and service packages. Pawseat.com Reviews

Is there an online booking system for Wiltshiretyres.co.uk?

Based on the provided homepage text, a direct online booking system with real-time availability and immediate quotes is not prominently featured.

It appears bookings are primarily handled via phone or email inquiry.

What is a “free tyre check” from Wiltshiretyres.co.uk?

A free tyre check involves their technicians inspecting your tyres for wear, tread depth, pressure, and any damage, providing you with a no-obligation assessment of their condition.

Can I store my winter tyres with Wiltshiretyres.co.uk?

Yes, “Winter Tyres & Storage” is listed as one of the services offered by Wiltshiretyres.co.uk.

Does Wiltshiretyres.co.uk provide courtesy cars?

Yes, a “Courtesy Car” option is listed under their MOT and Servicing FAQs, suggesting it might be available for certain service types or durations.

What kind of “new car tech” advice does Wiltshiretyres.co.uk offer?

Their “Latest News” section mentions topics like “New Car Tech: 2017,” suggesting they provide articles or information related to automotive advancements and their implications.

How do Wiltshiretyres.co.uk prices compare to traditional garages?

Wiltshiretyres.co.uk claims to “pass on the savings to our valued customers” due to their online retailer model having lower overheads, suggesting their prices are often competitive, with claims of “up to 40% discount on your tyre replacement.”

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