
Based on checking the website, MTSGlobe.com appears to be a legitimate and comprehensive B2B service provider in the tourism industry, specializing as a Destination Management Company DMC. They offer a wide array of services aimed at tour operators, ranging from transfers and accommodation to excursions and cruise handling in numerous warm-water destinations globally.
The site presents itself as a robust platform for streamlining travel logistics, emphasizing local expertise, technological integration, and a focus on sustainability.
While the site focuses on business-to-business transactions rather than direct consumer sales, its offerings are geared towards facilitating travel and tourism, which, when approached with moderation and ethical considerations, can be a permissible and even beneficial activity.
It’s important to remember that travel, like any pursuit, should be undertaken with mindfulness, avoiding extravagance, and upholding values of respect for local cultures and the environment.
The platform positions itself as a leading international DMC, boasting a strong network of local experts across 66 destination offices in 22 countries.
Their services, such as managing over 580,000 transfer services for millions of passengers annually, highlight their scale and operational capacity.
They leverage technology extensively, as evidenced by their “Our Tech Solutions” section, which includes XML Connectivity for seamless integration with tour operators’ systems and proprietary tools like Travel Kiss Rep, Travel Kiss Experience, and MyHolidayApp.
This technological backbone is crucial for handling the complexities of international tourism logistics.
Furthermore, MTS Globe highlights its commitment to sustainability, holding a Travelife Partner certificate and working towards higher levels of certification.
This focus on responsible tourism is a positive aspect, aligning with the principles of stewardship and care for the earth.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
MTSGlobe.com Review & First Look: A Deep Dive into Their B2B Tourism Ecosystem
Based on an initial review, MTSGlobe.com presents itself as a highly professional and established player in the global tourism sector, specifically as a Destination Management Company DMC. Their website offers a comprehensive overview of their services, target audience, and operational philosophy.
It’s clear they cater to tour operators and travel agencies, providing end-to-end destination services rather than direct consumer bookings.
The site is well-structured, easy to navigate, and rich in information, detailing their product offerings, global reach, technological capabilities, and commitment to sustainability.
Comprehensive Service Offerings for Tour Operators
MTSGlobe.com outlines a robust suite of services designed to support tour operators. These include:
- Transfers: Managing a significant volume of passenger transfers, indicating strong logistical capabilities. They claim to handle over 580,000 transfer services for over 5.3 million passengers annually.
- Airport Presence: Ensuring a smooth arrival experience for travelers with dedicated airport staff and clear signage.
- Excursions & Activities: Offering a wide range of pre-bookable excursions and activities to enhance the traveler’s experience, focusing on local landmarks and unique experiences.
- Rep Services: Providing expert representatives on the ground to assist and look after groups of customers, ensuring excellent customer service.
- Groups & Incentives: Specializing in organizing complex group travels, incentives, and events, leveraging decades of experience and a client portfolio of top international organizations.
- Accommodation: Through OTS Globe, they offer comprehensive hotel contracting and product management, with access to an extensive portfolio of more than 12,000 hotels. This highlights their ability to tailor accommodation solutions to specific client needs.
- Destination Packages: Offering modular systems for creating hassle-free, customized holiday packages.
- Round Trips: Planning efficient and high-quality cross-country routes and combinations for comprehensive destination exploration.
- Cruise Handling: Providing specialized services for cruise companies, including land operations, shore excursions, turnaround services, and pre- and post-cruise programs.
This extensive list underscores their capability to manage almost every aspect of a travel package once travelers arrive at their destination.
The emphasis on “local experts” and a “strong network” suggests a deep understanding of the unique characteristics of each destination they serve.
Global Reach and Operational Scale
MTSGlobe.com proudly showcases its expansive global footprint. Key statistics and details include:
- 66 destination offices across 22 countries. This broad presence allows them to offer localized services and support in various warm-water destinations worldwide.
- Leading International DMC: They position themselves as a significant player in the inbound tourism market.
- Biggest Independently Owned Incoming Company in Europe: This claim, if accurate, speaks volumes about their market share and operational independence.
Their geographical spread covers popular tourist destinations across Europe, Africa, the Middle East, North America, and Asia, including:
- Albania, Bulgaria, Cape Verde, Croatia, Cyprus, Dominican Republic, Egypt, Greece, Italy, Maldives, Malta, Mauritius, Mexico, Morocco, Oman, Portugal, Qatar, Spain, Sri Lanka, Tunisia, Türkiye, United Arab Emirates, USA.
This wide network is crucial for tour operators seeking a single point of contact for multiple destinations, simplifying their logistics and reducing operational complexities.
MTSGlobe.com Features: Leveraging Technology for Seamless Operations
MTSGlobe.com emphasizes its strong IT-driven approach, highlighting technology as a key element in its business strategy. Set2close.io Reviews
Their “Tech Solutions” section showcases innovative solutions designed to enhance destination services and streamline operations for tour operators.
This focus on technological integration positions them as a modern and efficient partner in the travel industry.
Innovative Tech Solutions for Partners
MTS Globe offers a suite of technological tools aimed at improving efficiency and connectivity for their partners:
- Travel Kiss Rep: While specific details are not fully elaborated on the public site, this likely refers to a tool designed to empower their on-ground representatives, providing them with real-time information and capabilities to better assist travelers. This could involve managing schedules, guest information, and communication.
- Travel Kiss Experience: This solution appears to focus on enhancing the traveler’s experience through digital means. It could involve providing digital itineraries, information on excursions, or direct communication channels for support.
- MyHolidayApp: This is likely a white-label or co-branded application for travelers, offering a digital companion for their holiday, potentially including booking confirmations, destination guides, and emergency contacts.
- XML Connectivity: This is a crucial feature for tour operators, enabling them to seamlessly integrate MTS Globe’s extensive product catalog transfers, excursions, activities, rental cars, and hotel accommodation directly into their own business systems. This allows for real-time booking, pricing, and availability updates, significantly enhancing operational efficiency and reducing manual work. The ability to connect all products into a partner’s business through an XML Gateway is a significant advantage in the B2B travel sector.
Streamlined Distribution and Destination Management
MTS Globe utilizes sophisticated solutions for managing the entire lifecycle of a customer within a destination. This involves:
- Distribution Management Solutions: Ensuring their wide range of services and products are easily accessible and bookable by tour operators through various channels, including their XML gateway.
- Destination Management Solutions: Internal systems that manage the intricate details of on-ground operations, from coordinating transfers and excursions to managing representative schedules and handling unforeseen issues. This comprehensive approach ensures a smooth and well-orchestrated experience for travelers.
The emphasis on technology underscores MTS Globe’s commitment to efficiency, scalability, and providing a modern, integrated experience for their B2B partners.
This is vital in an industry that increasingly relies on digital solutions for speed and accuracy.
MTSGlobe.com Pros & Cons: A Balanced Perspective
When evaluating MTSGlobe.com, it’s important to consider both its strengths and any potential areas for improvement.
As a B2B platform in the travel industry, its advantages largely revolve around its comprehensive service offering and extensive network, while any drawbacks might relate to its specific niche or potential for general public misunderstanding.
Pros: Strengths that Define MTS Globe’s Offering
MTSGlobe.com showcases several significant advantages for its target audience of tour operators:
- Extensive Global Network: With 66 destination offices in 22 countries, MTS Globe offers unparalleled local presence and expertise. This wide reach allows tour operators to partner with a single DMC for multiple destinations, simplifying their operations and ensuring consistent service quality.
- Comprehensive Service Portfolio: From transfers and accommodation to excursions and cruise handling, they provide a full spectrum of destination services. This “one-stop-shop” approach eliminates the need for tour operators to coordinate with multiple local providers, leading to greater efficiency and cost savings.
- Strong Local Expertise: Their emphasis on “local experts” ensures that services are tailored to the unique characteristics of each destination, offering authentic experiences and reliable support. This local knowledge is invaluable for navigating unforeseen circumstances and providing personalized service.
- Robust Technological Integration: The provision of XML Connectivity and proprietary tools like Travel Kiss solutions demonstrates a commitment to leveraging technology for seamless B2B operations. This allows tour operators to integrate MTS Globe’s inventory directly into their systems, enabling real-time bookings and efficient data exchange.
- High Volume and Experience: Handling over 580,000 transfer services for 5.3 million passengers annually speaks to their significant operational scale and proven experience in managing large volumes of travelers. This experience translates into reliability and efficiency.
- Commitment to Sustainability: Their Travelife Partner certification and ongoing efforts towards sustainable tourism are commendable. This aligns with a growing global demand for responsible travel practices and reflects a positive ethical stance.
- Independent Ownership: As the “biggest independently owned incoming company in Europe,” they may offer greater flexibility and responsiveness compared to larger, more bureaucratic entities, potentially leading to more tailored solutions for partners.
Cons: Potential Considerations and Limitations
While MTSGlobe.com appears robust, a few aspects could be considered limitations, particularly from a general user’s perspective: Spares2go.co.uk Reviews
- B2B Focus Only: The primary “con” for the general public is that MTSGlobe.com is not a consumer-facing website. Individuals cannot book holidays directly through their platform. This can lead to confusion for those searching for personal travel arrangements.
- Lack of Transparent Pricing: As a B2B service, specific pricing details are not available on the website. Tour operators would need to contact MTS Globe directly for quotes and partnership agreements. This is standard for B2B, but it means no direct comparison for individuals.
- Information Overload for Non-Industry Professionals: While comprehensive, the website’s detailed descriptions of B2B services, tech solutions, and corporate structure might be overwhelming or less relevant for an average traveler looking for holiday inspiration.
- Reliance on Tour Operator Partners: The end-user experience is ultimately dependent on the tour operator’s integration with MTS Globe’s services. If a tour operator doesn’t utilize MTS Globe effectively, the end traveler might not fully benefit from their robust offerings.
Overall, the “cons” are largely a matter of perspective, stemming from the fact that MTSGlobe.com is designed for business partners, not individual consumers.
For its intended audience, its strengths far outweigh these perceived limitations.
MTSGlobe.com Alternatives: Exploring Options for Travel Logistics
For tour operators and travel agencies seeking destination management services, MTS Globe is a strong contender.
However, the travel industry is vast, and various other DMCs and technology providers offer similar or complementary services.
Exploring alternatives can help businesses find the best fit for their specific needs, geographical focus, and budget.
Other Prominent Destination Management Companies DMCs
The market for DMCs is diverse, with both global giants and specialized regional players. Some notable alternatives to MTS Globe include:
- Hotelbeds: While primarily known for its extensive hotel portfolio, Hotelbeds is a major B2B player offering various ancillaries, including transfers, activities, and destination services. They operate globally and are a direct competitor in several service areas.
- TUI Destination Experiences now part of Hotelbeds Group: Previously a standalone entity, TUI’s DMC arm was a significant player, offering comprehensive ground handling services, excursions, and logistics for its own and third-party tour operators. Its integration into Hotelbeds strengthens that entity’s DMC offerings.
- Kuoni Global Travel Services: Known for its luxury and bespoke travel services, Kuoni offers extensive B2B destination management services, particularly strong in leisure and group travel. They have a global network and a reputation for quality.
- Pacific World: Specializing in MICE Meetings, Incentives, Conferences, and Exhibitions and large-scale group events, Pacific World is a global DMC with a strong presence in various destinations, offering tailor-made solutions.
- Local & Regional DMCs: Beyond the large international players, numerous independent DMCs specialize in specific countries or regions. For example, in Greece, companies like Navigator Travel & Tourist Services or Marine Tours are significant. In Spain, Viajes Olympia or Saga DMC might be considered. These smaller, specialized DMCs often offer deeper local insights and more flexible service models for particular niches.
Technology Providers for Travel Booking & Management
Beyond DMCs, tour operators also work with technology providers that facilitate booking, inventory management, and operational efficiency.
These can be seen as alternatives or complementary solutions for specific functions:
- TourCMS: A comprehensive tour operating system that helps manage bookings, itineraries, agent networks, and accounting.
- Rezdy: Popular for tours and activities, Rezdy offers booking software and a marketplace for operators to sell their experiences.
- Peak Travel Technology e.g., Tourplan: Provides robust back-office software for tour operators and DMCs, covering everything from product contracting to financial management.
- TravelgateX: A leading B2B connectivity hub, similar to MTS Globe’s XML connectivity, allowing travel companies to connect with various suppliers hotels, flights, DMCs through a single API.
Considerations When Choosing an Alternative
When evaluating alternatives, tour operators should consider:
- Geographical Focus: Does the alternative cover the specific destinations your business serves?
- Service Scope: Does it offer the full range of services you require transfers, accommodation, excursions, etc.?
- Technological Compatibility: How well does their system integrate with your existing platforms e.g., XML API, booking engine compatibility?
- Pricing Structure: How do their pricing models compare, and what are the potential cost efficiencies?
- Reputation and Reviews: What is their industry standing, and what do existing partners say about their reliability and service quality?
- Support and Account Management: What level of dedicated support do they offer?
Ultimately, the best alternative depends on a tour operator’s unique business model, market focus, and operational requirements. Ecomdegreeuniversity.com Reviews
MTSGlobe.com Pricing: Understanding the B2B Model
When it comes to MTSGlobe.com, it’s crucial to understand that they do not publicly display pricing information on their website. This is a standard practice for B2B business-to-business service providers, particularly in the travel industry where services are often bespoke and negotiated based on volume, specific requirements, and long-term partnerships.
Why No Public Pricing?
Several factors contribute to MTS Globe’s lack of transparent public pricing:
- Customized Solutions: MTS Globe offers a wide array of services transfers, excursions, accommodation, group handling, etc. across numerous destinations. The pricing for these services varies significantly based on the specific combination of services, the volume of passengers, the duration of contracts, and the particular destination’s cost structure. A “one-size-fits-all” price list would be impractical and misleading.
- Negotiated Contracts: Their business model relies on establishing direct relationships with tour operators and travel agencies. Pricing is typically part of a negotiated contract that considers the partner’s annual volume, payment terms, and the specific level of service required.
- Competitive Sensitivity: In the B2B travel sector, pricing is highly competitive. Publicly displaying rates could give competitors an advantage and limit their ability to offer flexible pricing tailored to different market segments or partner tiers.
- Value-Based Selling: Rather than competing solely on price, MTS Globe likely focuses on demonstrating the value of its comprehensive service, local expertise, and technological efficiency. These elements contribute to a holistic pricing model that goes beyond simple per-unit costs.
How Tour Operators Get Pricing from MTS Globe
For tour operators interested in partnering with MTS Globe, the process for obtaining pricing and service agreements typically involves:
- Direct Contact: Tour operators are encouraged to reach out to MTS Globe through their “Contact Us” section on the website. This usually involves submitting an inquiry form, sending an email, or making a phone call.
- Needs Assessment: An MTS Globe sales representative or account manager will then engage with the prospective partner to understand their specific needs, target markets, volume expectations, and existing operational setup.
- Proposal Development: Based on the needs assessment, MTS Globe will develop a tailored proposal that outlines the specific services, destinations, and pricing structure relevant to the tour operator’s business. This proposal may include various pricing models, such as:
- Per-Person/Per-Service Rates: For transfers, excursions, or individual components.
- Package Rates: For pre-designed destination packages.
- Commission-Based Agreements: Where MTS Globe receives a percentage of sales generated through their services.
- Volume-Based Discounts: Lower rates for higher booking volumes.
- Contract Negotiation: The proposal then enters a negotiation phase where terms, conditions, and pricing are finalized before a formal partnership agreement is signed.
Implications for Prospective Partners
For tour operators, the lack of public pricing means that an investment of time is required to engage with MTS Globe’s sales team to understand their offerings and cost structure.
However, this also ensures that the resulting partnership and pricing are highly customized to their business needs, potentially leading to more efficient and cost-effective solutions than a generic price list could provide.
It underscores that MTS Globe is geared towards strategic, long-term B2B relationships rather than transactional sales.
Sustainability at MTSGlobe.com: A Commitment to Responsible Tourism
MTSGlobe.com prominently features its commitment to sustainability, highlighting it as a core aspect of their operations and values.
In an era where responsible travel is increasingly vital, their efforts to integrate sustainable practices into their business model are commendable.
Travelife Certification and Beyond
MTS Globe proudly announces its Travelife Partner certificate, and states their intention to “advanc to the next level of Travelife certification, deepening their commitment to responsible and sustainable tourism.”
- What is Travelife? Travelife is an internationally recognized certification system for tour operators and travel agencies, dedicated to promoting sustainable tourism. It assesses companies based on their environmental, social, and economic impacts, encouraging best practices in areas such as:
- Environmental Protection: Reducing waste, conserving energy, minimizing water usage, and protecting biodiversity.
- Social Responsibility: Ensuring fair labor practices, respecting local communities, protecting human rights including child protection, and supporting local economies.
- Economic Viability: Promoting local suppliers, ensuring fair pricing, and contributing to the sustainable development of destinations.
- Significance of “Partner” Certification: Achieving “Travelife Partner” status means that a company has demonstrated a strong commitment to sustainable practices in its management and operations, has developed an action plan, and is actively working towards more sustainable tourism. The aspiration for higher levels of certification indicates a continuous improvement mindset.
Key Pillars of MTS Globe’s Sustainability Efforts
While specific detailed reports or KPIs aren’t directly linked from the homepage, the mention of “Sustainability” as a main menu item suggests a comprehensive approach. Their efforts likely encompass: Lcwwgroup.com Reviews
- Local Community Engagement: By relying on “local experts” and a strong network of local partners, they inherently support local economies and employment. This can mean using local transport providers, guides, and supporting local businesses for excursions and activities.
- Environmental Stewardship: This would typically involve initiatives to reduce their operational footprint, such as optimizing transfer routes to minimize fuel consumption, encouraging environmentally friendly accommodation partners, and promoting responsible behavior among travelers during excursions e.g., proper waste disposal, respect for natural habitats.
- Ethical Practices: Adherence to ethical guidelines in their business dealings, including fair treatment of employees, suppliers, and adherence to labor laws. The mention of an “Ethic Channel/Canal Ético” on their footer reinforces a commitment to transparent and responsible conduct.
- Promotion of Responsible Excursions: They likely curate or recommend excursions and activities that are respectful of local cultures, wildlife, and natural environments, discouraging practices that could harm the destination.
- Partnership with Sustainable Suppliers: Through their extensive hotel portfolio over 12,000 hotels, they may prioritize or encourage sustainable practices among their accommodation partners, influencing a broader positive impact.
Why Sustainability Matters in Tourism
For a professional DMC like MTS Globe, a strong commitment to sustainability is not just ethical. it’s also smart business:
- Growing Consumer Demand: Increasingly, travelers and tour operators serving them are looking for responsible and sustainable travel options.
- Brand Reputation: A strong sustainability profile enhances brand image and trust among partners and end-consumers.
- Long-Term Destination Viability: Protecting the destinations they operate in ensures their business viability in the long run. Over-tourism and irresponsible practices can degrade natural attractions and local communities, ultimately harming the industry.
- Regulatory Compliance: Many countries and regions are implementing stricter environmental and social regulations for tourism businesses.
MTS Globe’s visible dedication to sustainability aligns with a global movement towards more responsible tourism, positioning them as a forward-thinking and ethical partner in the travel industry.
This approach is in line with the values of preserving the environment and treating all beings with respect.
How to Partner with MTSGlobe.com: A Guide for Tour Operators
For tour operators and travel agencies looking to enhance their destination service offerings, partnering with MTSGlobe.com can be a strategic move.
As a B2B service provider, the process is different from booking a personal holiday.
It involves establishing a direct business relationship.
Step-by-Step Partnership Process
The general steps for a tour operator to explore and establish a partnership with MTS Globe would typically involve:
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Initial Inquiry:
- Visit MTSGlobe.com: Start by thoroughly exploring their website to understand their services, destinations, and technological capabilities.
- Locate Contact Information: Navigate to the “Contact Us” section usually in the footer or a dedicated menu item.
- Submit an Inquiry: Fill out any provided contact forms with detailed information about your company e.g., company name, type of business, target markets, specific needs, estimated volume. Alternatively, use the provided email addresses or phone numbers.
- Mention Specific Needs: Clearly state what services you are interested in e.g., transfers in Spain, accommodation in Greece, full destination packages in Turkey, MICE services for corporate groups. This helps MTS Globe direct your inquiry to the right department.
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Initial Consultation & Needs Assessment:
- MTS Globe Response: An MTS Globe sales representative or account manager will typically respond to your inquiry.
- Discovery Call/Meeting: They will likely schedule a call or meeting to learn more about your business model, target clientele, current operational challenges, and specific requirements. This is where you can discuss your volume projections, desired destinations, and any special requests.
- Present Your Business: Be prepared to articulate your company’s profile, market position, and why you believe a partnership with MTS Globe would be mutually beneficial.
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Proposal Development: Randstad.it Reviews
- Tailored Offer: Based on the information gathered during the needs assessment, MTS Globe will develop a customized proposal. This proposal will outline the specific services they can provide, the destinations covered, the proposed pricing structure which might involve per-service rates, package rates, or commission models, and the terms and conditions of partnership.
- Technological Integration Details: If you’re interested in XML Connectivity, the proposal will include details on the technical integration process, API documentation, and support for your IT team.
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Negotiation & Agreement:
- Review and Feedback: Carefully review the proposal. This is the time to ask questions, seek clarifications, and negotiate any terms that do not align with your business needs.
- Legal Review: It’s advisable for your legal team to review the proposed contract before signing.
- Formal Agreement: Once all terms are mutually agreed upon, a formal partnership agreement or contract will be signed.
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Onboarding & Integration:
- Account Setup: MTS Globe will set up your account within their systems.
- Technical Integration if applicable: Their technical team will work with yours to facilitate the XML connectivity, ensuring seamless data exchange and booking capabilities. This might involve testing and troubleshooting.
- Training & Support: You and your team may receive training on how to use their systems, access their inventory, and leverage their services effectively. Dedicated account support will typically be assigned.
Key Information to Have Ready
When contacting MTS Globe, having the following information at hand will streamline the process:
- Your company’s legal name and trading name.
- Your company’s registration number and business type e.g., tour operator, travel agency, MICE organizer.
- Contact person details name, title, email, phone.
- An overview of your target destinations and client demographics.
- Estimated annual volume of travelers/bookings you anticipate handling through MTS Globe.
- Specific services you are most interested in e.g., only transfers, full packages, specific excursions.
- Any existing technological infrastructure you use for bookings e.g., booking engines, CRM.
Establishing a partnership with MTS Globe requires a direct, consultative approach, reflecting their commitment to building strong, long-term B2B relationships that drive mutual growth in the global travel industry.
News and Industry Presence: MTSGlobe.com’s Active Role in Tourism
MTSGlobe.com actively maintains a “Latest News” section and highlights its presence at major industry trade fairs, demonstrating its engagement with the global tourism community and its commitment to transparency and industry leadership.
This proactive communication strategy helps keep partners and stakeholders informed about their developments and strategic direction.
Latest News and Achievements
The “Latest News” section on their homepage showcases recent achievements and important updates, providing insight into their ongoing activities:
- Travelife Awards: A prominent news item highlights that “Travelife awards seven new MTS Globe destinations!” This announcement underscores their expanding commitment to sustainability, as confirmed by a recognized international certification body. The specific mention of MTS Globe Bulgaria, MTS Globe Cyprus, MTS Globe Egypt, MTS Globe Greece, Turkey, and others receiving this recognition demonstrates a consistent effort across their network. This is a significant positive for their brand image and aligns with growing industry trends towards responsible tourism.
- ITB Berlin 2025: They announce their participation in ITB Berlin 2025, describing it as a crucial event for “everyone in the tourism industry.” This indicates their commitment to networking, fostering new partnerships, and staying abreast of industry trends at one of the world’s leading travel trade shows. The mention of “ITB Berlin 2025 Early March” suggests they are planning ahead and prioritizing this event.
- WTM World Travel Market: Similarly, MTS Globe highlights its presence at WTM, another major industry event, stating that “early November is a crucial date” for those in the tourism industry. Their regular attendance at WTM and other significant fairs like Arabian Travel Market ATM in Dubai and East Mediterranean International Tourism & Travel EMITT reinforces their global outlook and dedication to business development and industry collaboration.
Industry Event Participation
Their consistent presence at key international trade fairs serves several critical purposes:
- Networking and Business Development: These events are prime opportunities to meet existing partners, forge new relationships with tour operators, and explore potential collaborations.
- Market Intelligence: Attending these fairs allows MTS Globe to monitor industry trends, observe competitor activities, and gather valuable market intelligence, which can inform their strategic decisions and product development.
- Brand Visibility and Promotion: Their booths and presence at these high-profile events enhance their brand visibility and reinforce their position as a leading DMC in the global market. They encourage visitors to “get in touch with us to set up a meeting,” indicating a proactive approach to engaging with potential and current partners.
- Thought Leadership: Participation in industry conferences and seminars though not explicitly detailed on the homepage, often accompanies fair presence can also allow them to share their expertise and contribute to industry discussions.
The news section and event calendar on MTSGlobe.com collectively paint a picture of a dynamic, forward-thinking company that is actively engaged with the broader travel industry.
Their commitment to sustainability, combined with their strong presence at major trade events, reinforces their credibility and dedication to growth within the global tourism sector. Greyhound.ie Reviews
How to Cancel MTSGlobe.com Services or Partnerships
Since MTSGlobe.com operates strictly as a B2B business-to-business service provider and not a direct consumer booking platform, the concept of “canceling a subscription” or a “free trial” in the typical consumer sense doesn’t apply.
Instead, tour operators and travel agencies partner with MTS Globe through negotiated contracts and agreements.
Therefore, “cancellation” refers to the termination of a business partnership or specific service agreements.
Understanding the B2B Relationship
MTS Globe’s services are integrated into a tour operator’s offerings, meaning that any cessation of service would involve:
- Termination of a formal contract: This contract would outline the terms of service, payment schedules, and crucially, the conditions for termination.
- Discontinuation of specific service lines: A partner might choose to stop using MTS Globe for only transfers in a particular destination, while continuing to use them for other services like excursions or accommodation in other regions.
Steps to Terminate a Partnership or Specific Services
For a tour operator looking to end their partnership with MTS Globe or cancel specific services, the process would typically involve the following steps:
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Review Your Contract: The absolute first step is to carefully review the existing partnership agreement or contract signed with MTS Globe. This document will contain the specific clauses regarding termination, including:
- Notice Period: The required amount of time e.g., 30, 60, or 90 days that must be given before termination can take effect.
- Termination Conditions: Any specific reasons or conditions under which either party can terminate the agreement e.g., breach of contract, non-payment, force majeure.
- Financial Obligations: Details on any outstanding payments, fees, or penalties that might be due upon termination.
- Data Handling: Provisions for data transfer or deletion upon termination, especially if XML connectivity is involved.
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Formal Written Notification:
- Once the contract is reviewed, prepare a formal written notification of your intent to terminate. This should be sent via a method that provides proof of delivery e.g., certified mail, email with read receipt, or through a dedicated account management portal if one exists.
- Include Key Information: The notification should clearly state your company’s name, the effective date of termination adhering to the notice period, and reference the specific contract or agreement being terminated. While not always required by contract, briefly stating the reason for termination e.g., strategic shift, change in business needs can be helpful for maintaining good professional relations.
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Communication with Account Manager:
- Inform Your Dedicated Contact: Simultaneously with or even before sending formal written notice, reach out to your dedicated MTS Globe account manager.
- Discuss Transition: Engage in a constructive discussion about the transition plan. This is particularly important to ensure that any active bookings or pending services are handled smoothly, minimizing disruption for your end-travelers. Discuss timelines for phasing out services, final invoicing, and any technical disconnects.
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Manage Outstanding Commitments:
- Existing Bookings: Ensure that all bookings made through MTS Globe prior to the effective termination date are either fulfilled as planned, properly transferred to another provider, or cancelled according to their terms.
- Financial Settlement: Settle all outstanding invoices and ensure all financial obligations are met as per the contract.
- Technical Disconnect: If you have XML connectivity, work with your IT team and MTS Globe’s technical support to safely disconnect the API and ensure no lingering data exchange.
What “Canceling” Means in This Context
For a tour operator, “canceling services” with MTS Globe means: Honyguz.us Reviews
- No new bookings: You will stop making new bookings or utilizing their services for future travel dates.
- Fulfillment of existing commitments: Any services already booked will typically need to be honored or properly managed as per agreement.
- Formal end to a partnership: The legal and operational relationship between your company and MTS Globe will be formally concluded.
Given the B2B nature of MTS Globe’s operations, “cancellation” is a structured process governed by contractual agreements, emphasizing professional communication and smooth transitions to protect all parties involved, especially the end-traveler.
Frequently Asked Questions
What is MTSGlobe.com?
MTSGlobe.com is the official website for MTS Globe, a leading international Destination Management Company DMC that provides comprehensive ground handling services, excursions, accommodation, and logistical support to tour operators and travel agencies worldwide.
Is MTSGlobe.com for individual travelers?
No, MTSGlobe.com is not for individual travelers. It is a business-to-business B2B platform designed for tour operators, travel agencies, and other travel industry partners to manage their destination services. Individuals cannot book holidays directly through this website.
What services does MTS Globe offer?
MTS Globe offers a wide range of services including transfers, airport presence, excursions and activities, representative services, group and incentive handling, accommodation booking through OTS Globe, destination packages, round trips, and cruise handling.
How many destinations does MTS Globe operate in?
MTS Globe operates in 66 destination offices across 22 countries globally, primarily in warm-water destinations across Europe, Africa, the Middle East, North America, and Asia.
What is OTS Globe?
OTS Globe is part of the MTS Globe Group and specializes as an online hotel trader.
It offers complete contracting and product management for online tour operators, providing access to a portfolio of over 12,000 hotels.
What is Axis Data?
Axis Data is also part of the MTS Globe Group and is their technology company.
It delivers full-scale IT operations and develops solutions for incoming operations, hotel trading, and customer integration, supporting MTS Globe’s tech-driven approach.
Does MTS Globe use technology in its operations?
Yes, MTS Globe is an IT-driven company. Lenor.co.uk Reviews
They offer various tech solutions such as XML Connectivity for seamless integration with partner systems, Travel Kiss Rep, Travel Kiss Experience, and MyHolidayApp to enhance service delivery and customer experience.
What is XML Connectivity offered by MTS Globe?
XML Connectivity is a key technological feature that allows tour operators to connect their systems directly to MTS Globe’s product inventory transfers, excursions, activities, hotel accommodation via an API, enabling real-time bookings and data exchange.
Is MTS Globe committed to sustainability?
Yes, MTS Globe emphasizes its commitment to sustainability. They have achieved the Travelife Partner certificate and are actively working towards higher levels of Travelife certification, integrating responsible and sustainable practices into their tourism operations.
How can a tour operator partner with MTS Globe?
Tour operators interested in partnering with MTS Globe should visit their website’s “Contact Us” section, submit an inquiry form, or directly contact their sales team.
The process involves a needs assessment, proposal development, and contract negotiation.
Does MTS Globe have public pricing?
No, MTS Globe does not have public pricing on its website. As a B2B service provider, pricing is customized and negotiated based on the specific services required, volume, and partnership terms with individual tour operators.
How many transfers does MTS Globe manage annually?
MTS Globe manages over 580,000 transfer services for over 5.3 million passengers a year, demonstrating their significant scale and logistical capabilities.
What kind of accommodation options does MTS Globe offer?
Through OTS Globe, they offer access to an extensive hotel portfolio consisting of more than 12,000 hotels, adaptable to the individual needs of their tour operator partners.
Does MTS Globe participate in industry trade fairs?
Yes, MTS Globe is actively present at various major international trade fairs such as ITB Berlin, World Travel Market WTM, Arabian Travel Market ATM in Dubai, and East Mediterranean International Tourism & Travel EMITT.
What kind of excursions and activities does MTS Globe provide?
MTS Globe offers a wide range of high-end excursions and activities that allow travelers to experience main landmarks and unique local experiences, often with the option for pre-booking. Postnord.fi Reviews
What is the purpose of MTS Globe’s “Rep Services”?
MTS Globe’s “Rep Services” involve expert representatives who are available on the ground in destinations to look after groups of customers, ensuring excellent customer service and a smooth holiday experience.
Can MTS Globe handle large groups and incentive travel?
Yes, MTS Globe has decades of experience and specialized knowledge in organizing and fulfilling the specific needs of large group travels, incentives, and events, working with a portfolio of top international organizations.
What is the “MyHolidayApp” mentioned on MTSGlobe.com?
While specific details are limited on the public site, MyHolidayApp is likely a proprietary digital tool or a white-label app designed to provide a digital companion for travelers during their holiday, potentially offering itineraries, information, and support.
Is MTS Globe independently owned?
Yes, MTS Globe states that it is the biggest independently owned incoming company in Europe, indicating its operational independence and significant market presence.
How can I get the latest news about MTS Globe?
You can find the latest news and updates from MTS Globe on their website’s “Latest News” section, which covers important announcements, achievements, and industry event participation.
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