Dtec.uk Reviews

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Based on looking at the website, Dtec.uk appears to be a UK-based company specializing in dash cam sales and professional installation services.

They offer a range of dash cam products, including high-end 4K front and rear dash cams, as well as reversing cameras.

The core of their service revolves around providing mobile dash cam fitting, aiming to give vehicle owners peace of mind through constant video surveillance and evidence capture.

While the focus on security and automotive accessories is generally permissible, it’s crucial for users to ensure that any financial transactions, especially if involving credit or financing options not explicitly detailed on the site, adhere to ethical and interest-free principles.

Ultimately, investing in safety and security through proper means is encouraged.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Dtec.uk Review & First Look

Dtec.uk presents itself as a dedicated provider of dash cam solutions for vehicle owners across the UK. Their homepage immediately highlights their key offerings: free UK delivery and mobile dash cam fitting services, or the option to visit their physical locations in E1 or RM1. This dual approach to service delivery is a significant convenience for potential customers. The site prominently features various dash cam models, including the A129 Pro Duo 4K Front and Rear Dash Cam and the BlackVue DR750-2CH LTE, indicating a focus on quality and advanced technology.

What Dtec.uk Offers at a Glance

The primary offerings are centered around vehicle safety and surveillance:

  • Dash Cam Sales: A curated selection of popular and high-performance dash cams from brands like Viofo and BlackVue.
  • Professional Installation: Their standout service, emphasizing expert fitting to ensure correct setup and optimal performance. This includes both mobile services and workshop visits.
  • Reversing Cameras: Complementary products like the Auto-Vox Upgrade M1PRO Reversing Camera HD Backup, enhancing overall vehicle safety.

Initial Impressions of the Website

The website has a clean, functional design, prioritizing clear navigation and product display.

Key information, such as pricing and service availability, is presented upfront.

The emphasis on “peace of mind” and “always-on” surveillance underscores their value proposition.

The inclusion of TFL Approved Dash Cams for Private Hire Minicabs & Taxis also suggests they cater to both individual consumers and professional drivers, broadening their market appeal.

The user experience seems straightforward, designed for quick access to product details and service booking.

Target Audience and Value Proposition

Dtec.uk clearly targets vehicle owners who are:

  • Concerned about vehicle security: Seeking protection against theft, vandalism, or fraudulent insurance claims.
  • Looking for reliable evidence: For accident disputes or roadside incidents.
  • Seeking professional installation: To avoid DIY pitfalls and ensure proper functionality.
  • Professional drivers: Particularly taxi and private hire drivers requiring TFL-approved systems.

Their value proposition is built on convenience, expertise, and enhanced vehicle security, delivered through quality products and professional fitting.

Dtec.uk Features

Dtec.uk’s primary features revolve around providing a comprehensive solution for vehicle surveillance. They don’t just sell products. Stylemypride.com Reviews

They offer an end-to-end service designed to simplify the process for the customer.

Mobile Dash Cam Fitting Service

This is arguably Dtec.uk’s most compelling feature.

The convenience of having experts come to your location for installation is a major draw.

  • On-Site Convenience: Customers don’t need to travel, saving time and effort. This is particularly beneficial for those with busy schedules or limited mobility.
  • Expert Installation: Their team emphasizes “precision and speed,” ensuring the dash cam is set up correctly and discreetly. This often includes hiding wires for a clean, professional look.
  • Ready-to-Use Systems: The service aims for immediate functionality, meaning once installed, the dash cam is ready to capture footage.
  • Peace of Mind: Knowing that a professional has handled the installation can alleviate concerns about wiring issues, power drain, or improper camera placement.

Range of Dash Cam Products

Dtec.uk stocks a variety of dash cam models, catering to different needs and budgets, though they lean towards higher-quality, feature-rich options.

  • High-Resolution Cameras: Products like the A129 Pro Duo 4K Front and Rear Dash Cam highlight their commitment to sharp, clear image capture, essential for identifying details in footage. 4K resolution offers four times the pixels of 1080p, meaning significantly more detail.
  • Front and Rear Coverage: Many of their featured models offer dual-channel recording, providing comprehensive coverage of both the road ahead and behind the vehicle. This is crucial for capturing incidents from multiple angles. According to a 2023 survey by Statista, over 60% of dash cam owners prefer dual-channel systems for enhanced security.
  • Cloud Connectivity LTE Models: High-end models like the BlackVue DR750-2CH LTE offer built-in 4G LTE connectivity. This enables advanced features:
    • Remote Live View: Monitor your vehicle in real-time from anywhere.
    • Cloud Backup: Automatically upload important event footage to the cloud, protecting it even if the camera is damaged or stolen.
    • Two-Way Voice Communication: Some models allow for remote communication with the vehicle’s interior.
    • Impact Detection Notifications: Receive alerts on your phone if your parked car is hit.
  • Enhanced Night Vision: Features like 6 high-brightness LED bulbs and sensitive 1/3 CMOS image sensors in reversing cameras ensure clear visibility even in low-light conditions or underground garages. This is vital for safety during nighttime driving and parking.

Specialization in Reversing Cameras

Beyond dash cams, Dtec.uk also provides dedicated reversing camera solutions.

  • HD Quality: The Auto-Vox Upgrade M1PRO Reversing Camera HD Backup promises “sharp & clear image with no color cast,” ensuring accurate representation of the surroundings. This is critical for safe maneuvering in tight spots.
  • Automatic Activation: These systems are typically powered by the reversing light, automatically displaying the rear image once the “R” gear is engaged, offering seamless integration and ease of use.
  • Improved Safety: Reversing cameras significantly reduce blind spots, helping prevent accidents with obstacles, pedestrians, or other vehicles. Data from the National Highway Traffic Safety Administration NHTSA indicates that rear visibility systems can reduce backing crashes by 16%.

Dtec.uk Cons

While Dtec.uk offers a compelling service, there are a few aspects where potential customers might find limitations or areas for improvement.

It’s important to consider these points when evaluating if their service is the right fit for your needs.

Limited Product Variety Compared to Larger Retailers

Dtec.uk focuses on a select range of quality dash cams and accessories.

While this can be a strength by ensuring expertise in their chosen products, it also means:

  • Fewer Budget Options: Their inventory appears to lean towards mid-to-high-end models, which might not suit customers looking for very basic or entry-level dash cams. You might find more diverse price points on larger e-commerce platforms.
  • Brand Specificity: While they carry popular brands like Viofo and BlackVue, customers seeking specific niche brands or highly specialized dash cam types e.g., commercial fleet-specific systems beyond TFL approval, or highly rugged off-road cams might need to look elsewhere.
  • Less Choice for Accessories: While they offer fitting, the range of individual dash cam accessories e.g., specific hardwire kits, polarizing filters, or unique mounting solutions beyond what’s included might be less extensive than a general electronics retailer.

Regional Service Limitations for Mobile Fitting

The mobile fitting service, while incredibly convenient, is inherently limited by geographical reach. Nexttechlife.com.au Reviews

  • Specific Service Areas: While the website mentions “Free UK Delivery” for products, the mobile fitting service is likely concentrated around specific regions or postcode areas e.g., their E1 or RM1 locations imply a strong focus on London and surrounding areas. Customers outside these core service zones will not be able to avail themselves of the on-site installation, negating one of Dtec.uk’s major selling points.
  • Travel Surcharges: While “Free UK Delivery” is mentioned for products, it’s not explicitly stated if the mobile fitting service itself incurs travel charges beyond a certain radius. This could add unexpected costs for customers on the fringes of their service area. It’s crucial to confirm this before booking.

Potential for Higher All-Inclusive Cost

While professional installation offers significant value, the combined cost of a dash cam and fitting service from Dtec.uk might be higher than purchasing a dash cam online and attempting a DIY installation or using a cheaper, less specialized fitter.

  • Premium for Professionalism: Customers pay for the expertise, convenience, and warranty that come with a professional installation. This is a trade-off: lower cost for DIY vs. higher cost for guaranteed quality.
  • Comparison Shopping: Savvy consumers might find the same dash cam model at a slightly lower price from a general online retailer. The difference in price then represents the value of Dtec.uk’s fitting service. For instance, if a dash cam costs £250 online and Dtec.uk sells it for £280 plus £80 for fitting, the total is £360. This is a cost consideration for budget-conscious individuals.
  • No Explicit Cost Breakdown: While the website mentions “Dash Cam Installation From £80,” a clear breakdown of installation costs based on vehicle type or dash cam complexity isn’t immediately apparent. This could lead to uncertainty regarding the final bill.

Dtec.uk Alternatives

If Dtec.uk’s offerings don’t perfectly align with your needs, perhaps due to geographical limitations for installation or a desire for a wider product range, several alternatives exist in the UK market.

Each comes with its own set of advantages and disadvantages.

Major Electronics Retailers e.g., Halfords, Currys PC World

These large chains are often the first port of call for automotive accessories.

  • Pros:
    • Extensive Product Range: They stock a vast array of dash cams from numerous brands, often across all price points from budget to premium. You’ll find more choice in terms of features, design, and accessories.
    • Competitive Pricing: Due to their volume, they can often offer competitive pricing on dash cam units, especially during sales events.
    • Nationwide Presence: With physical stores across the UK, you can often pick up products easily or visit for advice.
    • Installation Services: Many, like Halfords, offer professional dash cam installation services. Halfords, for example, charges around £30-£40 for basic dash cam fitting, though complex installations might cost more.
  • Cons:
    • Less Specialized Expertise: While their fitters are competent, they might not have the hyper-specialized knowledge of only dash cams that a dedicated company like Dtec.uk possesses.
    • Booking Delays: Installation slots can sometimes be booked up, leading to waiting times.
    • Quality Variability: The quality of installation can sometimes vary between branches or individual technicians.

Online Dash Cam Specialists e.g., Dash Cams Direct, Nextbase

These are websites specifically focused on dash cams, often official distributors for leading brands.

*   Deep Product Knowledge: Staff are highly knowledgeable about all things dash cams, offering expert advice and troubleshooting.
*   Latest Models: They are usually among the first to stock the newest dash cam releases and technologies.
*   Exclusive Deals/Bundles: Often have unique bundles or promotions not found elsewhere.
*   Comprehensive Information: Their websites typically offer detailed specifications, comparison tools, and educational content.
*   No In-Person Installation Typically: Most online specialists do not offer their own installation services. You would need to purchase the dash cam and then find a local auto electrician or attempt DIY.
*   Shipping Times: While usually fast, there's always a shipping period involved, unlike an immediate purchase and fitting.
*   Customer Service Varies: While some have excellent customer service, it's entirely online or over the phone.

Independent Auto Electricians / Garages

Many local garages and auto electricians offer dash cam fitting as part of their services.

*   Local Convenience: You can often find a trusted local professional close to home.
*   Personalized Service: Often more flexible and willing to discuss specific wiring or placement requirements.
*   Potentially Cheaper Installation: A local independent might offer more competitive rates for fitting compared to large chains, with installation costs potentially ranging from £60 to £120 depending on complexity and location.
*   Variable Expertise: The quality and experience with dash cam fitting can vary widely among independent garages. It's crucial to check reviews or get recommendations.
*   No Product Supply: You'll typically need to purchase the dash cam yourself beforehand.
*   Limited Warranty on Fitting: While they'll warranty their work, it won't be tied to the dash cam unit itself.

Choosing the Right Alternative: Halal Considerations

When considering any alternative, especially for vehicle financing or any service that might involve unconventional payment methods, ensure it aligns with ethical principles.

  • Avoid Interest-Based Financing: If purchasing a dash cam or service on credit, ensure there are no interest charges Riba. Look for options that offer 0% APR for a fixed period if absolutely necessary, but ideally, pay upfront or save until you can afford it.
  • Transparent Pricing: Always seek clear, upfront pricing to avoid hidden fees or unexpected charges.
  • Reputable Service Providers: Choose companies with strong ethical reputations and transparent business practices. Reading reviews and seeking recommendations is essential.

Ultimately, the best alternative depends on your priority: whether it’s the lowest price, widest selection, most convenient installation, or a specific brand.

How to Book Dtec.uk Mobile Dash Cam Fitting Service

Booking the mobile dash cam fitting service with Dtec.uk seems designed to be a straightforward process, emphasizing convenience for the customer.

While a direct online booking portal with a calendar might not be explicitly visible on the homepage, the instructions point towards direct contact. Mpldrivingschool.com Reviews

Step-by-Step Booking Process Inferred from Website

  1. Identify Your Needs:

    • First, determine which dash cam or reversing camera you wish to purchase. The website showcases several popular models like the A129 Pro Duo 4K or BlackVue DR750-2CH LTE.
    • Decide if you need a front-only, front-and-rear, or a reversing camera setup. This will influence the product choice and potentially the installation time.
  2. Contact Dtec.uk Directly:

    • The website states: “Don’t hesitate, contact us today to schedule your mobile dash cam installation near me.” This strongly suggests that the primary method for booking the mobile service is by calling their phone number or potentially using a contact form/email if available on their “Contact Us” page not explicitly shown in the provided text.
    • Be prepared to provide:
      • Your desired dash cam model if you’ve already chosen one from their site.
      • Your vehicle make and model, as this can affect installation complexity and time.
      • Your location/postcode to confirm if you are within their mobile fitting service area.
      • Your preferred dates and times for installation.
  3. Confirm Details and Availability:

    • During the call/contact, the Dtec.uk team will confirm if your location is covered by their mobile fitting service.
    • They will then discuss available dates and times that work for both parties. It’s advisable to have a few options in mind.
    • They should also confirm the total cost, including the dash cam and installation fee e.g., “Dash Cam Installation From £80”. Clarify any potential additional charges for specific vehicle types or complex wiring.
  4. Schedule the Appointment:

    • Once all details are confirmed and agreed upon, the appointment will be scheduled.
    • It’s good practice to ask for a confirmation email or message detailing the appointment date, time, and agreed services.

Important Considerations for Booking

  • Geographical Reach: As mentioned, the mobile fitting service is likely localized. It’s crucial to confirm this upfront. If you are outside their service area, you might still be able to purchase the dash cam for delivery, but you’d need to arrange installation elsewhere.
  • Lead Times: Depending on demand, there might be a waiting period for mobile fitting appointments. Booking in advance, especially during peak seasons, is recommended.
  • Vehicle Preparation: Ask if there’s anything you need to do to prepare your vehicle before the technician arrives e.g., clear out the interior, ensure access to the power source.
  • Payment: Clarify payment methods and when payment is due e.g., upfront, upon completion. Always ensure secure payment methods are used.

Dtec.uk Pricing

Understanding the pricing structure for Dtec.uk is crucial for potential customers. Based on the provided homepage text, the pricing is divided into two main components: the cost of the dash cam unit itself and the cost of the installation service.

Dash Cam Unit Pricing

Dtec.uk lists specific prices for the dash cam models they sell, indicating transparency for the product portion of the cost.

  • A129 Pro Duo 4K Front and Rear Dash Cam: Price From £281.85
    • This is a premium 4K dual dash cam, and this price point is competitive for such a high-resolution, feature-rich model. The “From” suggests there might be options or bundles that vary the final price e.g., different memory card sizes included, or specific accessories.
  • Auto-Vox Upgrade M1PRO Reversing Camera HD Backup: Price £89.99
    • This is a standalone reversing camera system, priced affordably for a dedicated rear visibility solution.
  • BlackVue DR590X-2CH 32GB: Price £299.95
    • A popular dual-channel dash cam from a reputable brand BlackVue, including a 32GB memory card. This is a solid mid-to-high-range option.
  • BlackVue DR750-2CH LTE: Price not explicitly listed but implied as a flagship model
    • This model is highlighted for its advanced 4G LTE cloud connectivity, which typically places it at the higher end of the dash cam market, often starting from £350-£450 for the unit alone, reflecting its advanced features.

These prices are for the dash cam hardware only and do not include installation, unless explicitly stated as a bundle.

Dash Cam Installation Service Pricing

This is a separate charge for Dtec.uk’s core value proposition – professional fitting.

  • Dash Cam Installation From £80
    • This is the quoted starting price for their installation service.
    • The “From” is a critical qualifier here. It indicates that the actual cost of installation can vary and potentially be higher than £80.
    • Factors that can influence installation cost:
      • Vehicle Type: More complex vehicles e.g., luxury cars, electric vehicles with specific wiring needs, or those requiring more extensive panel removal might incur higher charges due to increased time and effort.
      • Dash Cam Complexity: Installing a single front dash cam is typically less complex than a dual front-and-rear system, especially if hardwiring for parking mode is involved. LTE-connected cameras often require more intricate setup.
      • Location: While not explicitly mentioned, some mobile services might apply a small surcharge for travel outside their immediate core service zones, although Dtec.uk emphasizes “Free UK Delivery” for products, the installation service is local.
      • Additional Services: Any extra requests like specific power taps, additional wiring for multiple accessories, or troubleshooting pre-existing issues could add to the cost.

Total Cost Consideration

To get a full picture of the investment, you would typically add the price of the dash cam unit to the installation fee.

  • Example 1 Budget-friendly: Reversing Camera + Basic Installation
    • Auto-Vox M1PRO: £89.99
    • Installation: £80 minimum
    • Estimated Total: £169.99
  • Example 2 Mid-range: BlackVue DR590X-2CH + Installation
    • BlackVue DR590X-2CH: £299.95
    • Installation: £80 – £120 depending on vehicle/complexity
    • Estimated Total: £379.95 – £419.95
  • Example 3 High-end: A129 Pro Duo 4K + Installation
    • A129 Pro Duo 4K: £281.85
    • Installation: £80 – £150 for a 4K dual system, especially with parking mode wiring
    • Estimated Total: £361.85 – £431.85

It’s always recommended to contact Dtec.uk directly for a precise quote tailored to your specific vehicle and chosen dash cam model before booking, to ensure full transparency and avoid any surprises regarding the final cost. This is crucial for budget planning and ensuring the service aligns with ethical financial principles of clarity and avoiding uncertainty. Maisoncrivelli.com Reviews

Dtec.uk vs. Other Installation Services

When considering professional dash cam installation, Dtec.uk stands among various options, each with its own advantages and disadvantages.

Understanding how Dtec.uk compares to general auto electricians or major retailers with fitting services can help you make an informed decision.

Dtec.uk’s Niche: Dedicated Dash Cam Specialists

Dtec.uk positions itself as a specialist, focusing primarily on dash cams and reversing cameras. This specialization is their core differentiator.

  • Pros of Specialization:

    • Deep Expertise: Their technicians likely have extensive, hands-on experience with a wide range of dash cam models and vehicle types. They are likely more familiar with the nuances of specific brands and common installation challenges. This often translates to quicker, cleaner, and more reliable installations.
    • Efficiency: Due to repeated installations, they can often complete the job faster than a general mechanic who might only install a dash cam occasionally.
    • Product Knowledge: Their sales and installation teams are well-versed in the features and capabilities of the dash cams they sell, offering informed recommendations.
    • Mobile Convenience: Their key advantage is the mobile fitting service, bringing the expertise directly to your home or workplace, saving you time and travel.
    • Post-Installation Support: Being specialists, they might offer better post-installation support or troubleshooting for issues specific to dash cams.
  • Cons of Specialization:

    • Potentially Higher Cost: The specialized service and mobile convenience might come at a slightly higher price point compared to some general auto electricians or major retailers’ basic fitting services.
    • Limited Geographical Reach: The mobile service is restricted to specific areas, unlike nationwide chain options.
    • Limited Ancillary Services: They focus solely on dash cams, so you won’t get other automotive services like general repairs or diagnostics from them.

vs. Major Retailers e.g., Halfords, Currys PC World

Major retailers offer dash cam sales and often provide fitting services as an add-on.

  • Installation Cost: Major retailers often have very competitive, advertised installation prices, sometimes as low as £30-£50 for basic installations. This might be cheaper upfront than Dtec.uk’s “From £80.”
  • Convenience: You have to take your car to their workshop, which can be less convenient than Dtec.uk’s mobile service. Booking slots might also be limited.
  • Expertise Level: While competent, their fitters are generalists who handle a wide range of automotive accessories stereos, alarms, etc.. They might not have the same level of in-depth, daily dash cam specific experience as Dtec.uk. Quality can vary between branches.
  • Product Range: Retailers typically have a much wider selection of dash cams from various brands and price points.

vs. Independent Auto Electricians / Garages

These are local businesses offering a broad range of electrical services for vehicles, including dash cam installation.

  • Cost: Installation prices can vary significantly, from potentially cheaper e.g., £60-£100 to comparable with Dtec.uk, depending on the electrician’s hourly rate and experience.
  • Convenience: Requires you to drop off your car at their garage. Some might offer mobile services, but it’s less common as a dedicated offering compared to Dtec.uk.
  • Expertise Level: Highly variable. Some independent auto electricians are exceptionally skilled and experienced with dash cams, providing a very high-quality service. Others might have less specific experience, potentially leading to longer installation times or less tidy wiring. Checking reviews is crucial.
  • Product Sourcing: You usually need to purchase the dash cam yourself, as most independent garages don’t stock them.

The Verdict on Comparison

  • Choose Dtec.uk if:

    • You prioritize convenience and on-site fitting.
    • You want specialized expertise in dash cam installation.
    • You value a clean, professional, and reliable installation with minimal hassle.
    • You are within their mobile service area.
    • You are willing to pay a slight premium for dedicated service.
  • Choose a Major Retailer if:

    • You prioritize the lowest possible installation cost.
    • You need to buy the dash cam and get it fitted in one go, from a large, familiar chain.
    • You don’t mind taking your car to a physical location.
  • Choose an Independent Auto Electrician if: Diamantehome.co.uk Reviews

    • You already have your dash cam and are looking for a local fitter.
    • You have a trusted local contact with proven expertise.
    • You seek a more personalized approach and potential flexibility.

Ultimately, Dtec.uk’s appeal lies in its focused specialization and mobile service model, which offers a distinct advantage for those who value convenience and guaranteed expertise in dash cam fitting.

How to Cancel Dtec.uk Service/Order

Based on the information provided, Dtec.uk primarily deals with the sale of dash cam units and the booking of installation services.

The process for canceling an order or service would depend on whether you are canceling a product purchase before delivery or a scheduled installation appointment.

The website does not provide an explicit “cancellation policy” page within the given text, but general business practices and consumer rights in the UK would apply.

Cancelling a Product Order Before Delivery/Installation

If you have purchased a dash cam unit from Dtec.uk but it has not yet been delivered or installed, here’s how you would typically proceed:

  1. Contact Dtec.uk Immediately:

    • The most effective way to cancel a product order is to contact their customer service team as soon as possible. Look for a phone number or email address on their “Contact Us” page if available or the details provided on your order confirmation.
    • Provide your order number and clearly state your intention to cancel the order.
  2. Reason for Cancellation Optional but helpful:

    • While you are generally not required to give a reason for canceling an order before dispatch, providing one can sometimes streamline the process e.g., “ordered by mistake,” “no longer needed”.
  3. Confirmation of Cancellation:

    • Always ask for a confirmation of cancellation in writing e.g., an email. This serves as proof that your cancellation request was received and processed.
    • Confirm if any payment has been taken and when a refund can be expected. Under UK consumer rights, if goods are not yet dispatched, a full refund should be processed promptly.

Cancelling a Mobile Dash Cam Fitting Appointment

If you have booked an installation appointment but need to cancel or reschedule, the process will also involve direct communication.

  1. Notify Dtec.uk as Soon as Possible: Glplaw.com Reviews

    • It is crucial to give ample notice when canceling an appointment. This allows Dtec.uk to reallocate their technician’s time and avoid unnecessary travel costs for them.
    • Use the phone number you used to book the appointment or the general customer service contact details.
  2. Provide Appointment Details:

    • Be ready to provide your name, contact number, vehicle details, and the scheduled date and time of your fitting appointment.
  3. Inquire About Cancellation Fees if any:

    • While not explicitly stated in the provided text, some service providers might have a cancellation policy, especially if notice is very short e.g., less than 24-48 hours. It’s best to inquire about any potential fees when you make the cancellation request.
    • A reputable business would typically be flexible if given reasonable notice.
  4. Rescheduling vs. Cancelling:

    • If you still intend to get the service but need to change the date, it’s better to explicitly state you wish to “reschedule” rather than “cancel.” This often makes the process smoother.

General UK Consumer Rights Distance Selling Regulations

For products purchased online distance selling, consumers in the UK have a 14-day “cooling-off period” from the day they receive the goods, during which they can cancel the contract without giving a reason and get a full refund. This applies even if the item has been delivered. However, for a service like installation, once the service has begun with your consent, your right to cancel might be affected.

Key takeaway: Always communicate directly and promptly with Dtec.uk’s customer service for any cancellation or modification requests. Document all communications for your records.

Frequently Asked Questions

What is Dtec.uk?

Dtec.uk is a UK-based company specializing in the sale and professional mobile installation of dash cams and reversing cameras for vehicles.

What services does Dtec.uk offer?

Dtec.uk offers sales of various dash cam models front, rear, 4K, reversing cameras, and professional mobile dash cam fitting services directly to the customer’s location, or at their workshops in E1 or RM1.

Does Dtec.uk offer mobile dash cam fitting?

Yes, Dtec.uk prominently features a mobile dash cam fitting service where their experts install the dash cam at your chosen location.

How much does Dtec.uk charge for dash cam installation?

Dtec.uk states that dash cam installation starts from £80, but the final price can vary based on vehicle type, dash cam complexity, and specific wiring needs.

What types of dash cams does Dtec.uk sell?

Dtec.uk sells a range of dash cams, including 4K front and rear dash cams e.g., A129 Pro Duo, and models with advanced features like 4G LTE cloud connectivity e.g., BlackVue DR750-2CH LTE. Carwrapsupplier.com Reviews

Is the installation service available nationwide in the UK?

While Dtec.uk offers free UK delivery for products, their mobile dash cam fitting service is likely limited to specific geographical areas around their E1 and RM1 locations.

It’s best to contact them to confirm service availability in your area.

Do Dtec.uk’s prices include installation?

No, the prices listed for dash cam units on Dtec.uk’s website are for the hardware only.

The installation service is a separate charge, starting from £80.

How do I book a mobile fitting appointment with Dtec.uk?

To book a mobile fitting appointment, you should contact Dtec.uk directly via phone or their contact form to discuss your needs, provide vehicle details, and schedule a suitable date and time.

What is the benefit of professional dash cam installation?

Professional installation ensures the dash cam is correctly wired, discreetly mounted, and fully functional, often including hardwiring for parking mode, which prevents battery drain and provides continuous surveillance.

Does Dtec.uk sell reversing cameras?

Yes, Dtec.uk sells reversing cameras, such as the Auto-Vox Upgrade M1PRO Reversing Camera HD Backup.

Are the dash cams sold by Dtec.uk suitable for taxis or private hire vehicles?

Yes, Dtec.uk mentions offering “TFL Approved Dash Cam for Private Hire Minicabs & Taxis,” indicating they cater to professional drivers.

Can I get a quote for a specific dash cam and installation?

Yes, it is highly recommended to contact Dtec.uk directly to get a precise, tailored quote for the specific dash cam model you’re interested in and your vehicle’s make and model.

What is the refund policy for Dtec.uk products?

While not explicitly detailed in the provided text, under UK consumer rights, you generally have a 14-day cooling-off period to cancel online purchases and receive a refund, provided the goods are unused and returned appropriately. For services, cancellation policies may apply. Santaferelo.com Reviews

How long does Dtec.uk dash cam installation take?

The duration of installation can vary depending on the dash cam model single vs. dual channel, vehicle complexity, and whether hardwiring for parking mode is required.

It’s best to ask Dtec.uk for an estimated time when booking.

Does Dtec.uk offer a warranty on their installation service?

While not explicitly stated, reputable installers typically offer a warranty on their workmanship.

It’s advisable to inquire about their installation warranty when booking the service.

Can Dtec.uk install a dash cam I bought elsewhere?

The provided text focuses on their product sales and installation bundles.

It is not clear if they offer installation as a standalone service for dash cams not purchased directly from them. You would need to contact them to inquire.

What payment methods does Dtec.uk accept?

The website text does not specify payment methods.

Typically, online businesses accept major credit/debit cards.

It’s best to confirm this when making a purchase or booking.

What makes BlackVue dash cams good, as sold by Dtec.uk?

BlackVue dash cams, like the DR750-2CH LTE, are known for their advanced features such as built-in 4G LTE connectivity for cloud services remote live view, cloud backup, reliable performance, and sleek design. Jpbutcher.com Reviews

Do Dtec.uk’s reversing cameras work at night?

Yes, the Auto-Vox Upgrade M1PRO Reversing Camera, for example, is equipped with 6 high-brightness LED bulbs and a sensitive CMOS image sensor to enhance night vision capabilities.

How do I cancel a booked Dtec.uk installation appointment?

You should contact Dtec.uk’s customer service as soon as possible, preferably by phone, to cancel or reschedule your appointment. Be prepared to provide your booking details.

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