360-wellbeing.co.uk Reviews

Based on checking the website, 360-wellbeing.co.uk appears to be a platform offering a comprehensive suite of health and financial wellbeing benefits primarily aimed at employees and their families, from self-employed individuals to larger organizations.

The site emphasizes 24/7 access to services like GP consultations, mental health therapy, life coaching, virtual physio, and a discount marketplace.

While the premise of supporting overall wellbeing is positive, it’s crucial to approach such platforms with an understanding of their underlying mechanisms and potential implications.

Our faith encourages proactive health management and responsible financial practices, and we should always seek out solutions that align with these principles, focusing on genuine wellness rather than mere symptom management or potentially unsustainable financial models.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

360-wellbeing.co.uk Review & First Look

Upon a first glance at 360-wellbeing.co.uk, the site presents itself as a holistic solution for employee benefits, positioning “Health and Financial Wellbeing” as its core offering.

The user interface is clean, and the messaging is direct, highlighting immediate access to various services.

The focus on accessibility “24/7 support,” “in the palm of your hand” and inclusivity “employees and their immediate families,” “self-employed upwards” are strong selling points.

The website clearly outlines a range of services designed to address common modern-day challenges, from physical health concerns to mental wellness and even financial guidance.

The site immediately showcases testimonials, aiming to build trust and demonstrate user satisfaction.

For instance, one testimonial mentions “So quick and easy to get a Doctors appointment and you’re assessed and prescription ready for collection if needed in no time,” suggesting efficiency.

Another highlights a “fantastic range of benefits including GP consultations, wellness, mindfulness, great store discounts, legal helpline and motor accident cover.” This immediate display of positive feedback aims to establish credibility and encourage further exploration of their offerings.

However, a critical review entails looking beyond the marketing copy.

While the concept of accessible healthcare and financial support is commendable, it’s essential to scrutinize the specific services and their implementation.

For example, while “Discount Market place” is listed as a benefit, the specifics of these discounts and the brands involved are not immediately transparent.

Similarly, “Legal Helplines” and “Debt & Legal Helplines” are mentioned, which, while potentially beneficial, require a deeper dive into the nature of the advice provided to ensure it aligns with ethical financial practices.

Key Observations on First Look:

• Target Audience: Clearly targets businesses of all sizes, including self-employed individuals, seeking to provide employee benefits.
• Service Breadth: Offers a wide array of services spanning physical health, mental health, and financial/lifestyle support.
• Accessibility: Emphasizes 24/7 access through a dedicated app.
• Marketing Focus: Highlights convenience, value, and family coverage.
• Transparency: General descriptions of services are present, but granular details on specific partners or the depth of support for some areas like financial guidance beyond helplines require further investigation.

360-wellbeing.co.uk Cons

While 360-wellbeing.co.uk presents a seemingly attractive package, several aspects warrant caution and fall short when viewed through a lens of holistic, ethical wellbeing aligned with our values.

It’s crucial to understand that convenience often comes with trade-offs, and not all “benefits” are truly beneficial.

• Potential for Over-reliance on External Solutions: The emphasis on 24/7 on-demand services, while convenient, can subtly discourage individuals from taking personal responsibility for their health and seeking foundational, long-term healthy habits. True wellbeing stems from consistent, mindful choices, not just quick fixes via an app. Relying solely on external platforms for GP consultations or mental health sessions, without cultivating self-awareness and preventative measures, can create a cycle of dependency. We are encouraged to be proactive stewards of our health through proper nutrition, exercise, and spiritual reflection, not just reacting to symptoms.
• Discount Marketplace Ambiguity and Potential for Overspending: The “Discount Marketplace” is highlighted as a major perk, offering “1,000s of savings.” However, the lack of specific brand transparency on the homepage is a red flag. Often, such marketplaces can subtly encourage unnecessary consumption by promoting discounts on goods or services one might not genuinely need. This can lead to increased spending rather than genuine savings, conflicting with principles of frugality and avoiding waste. True financial wellbeing is about mindful spending and saving, not chasing fleeting discounts that might lead to accumulation of unneeded items. It’s akin to the subtle pull of consumerism that encourages us away from contentment.
• Limited Depth in Financial Guidance: While “Debt & Legal Helplines” and “Life Coaching” are mentioned under “Your Life,” the depth and nature of the financial advice appear limited. True financial wellbeing, according to our principles, involves avoiding riba interest, engaging in ethical investments, and prudent budgeting. A helpline, while offering some guidance, may not provide the comprehensive, principled financial education necessary for long-term financial security and ethical dealings. There’s no indication of how they address interest-based debt or promote sharia-compliant financial practices, which is a significant concern for many.
• Focus on Symptom Management vs. Root Cause Addressing for Mental Health: The offer of “Up to 8 sessions of Mental Health therapy per condition” is a helpful resource for immediate support. However, genuine mental wellbeing extends beyond treating symptoms through a limited number of therapy sessions. It encompasses spiritual nourishment, strong community ties, a sense of purpose, and resilience built through introspection and remembrance of Allah. While therapy can be a valuable tool, a platform that primarily offers sessions as a “solution” might overlook the holistic nature of mental health, including the importance of faith, gratitude, and patience in adversity.
• Data Privacy and Security Concerns: Any platform dealing with sensitive personal health and financial data warrants careful scrutiny regarding its privacy policies and data security measures. While not explicitly detailed on the homepage, the collection of such extensive personal information requires robust safeguards, and users should always be diligent in understanding how their data is stored, processed, and potentially shared. In a world where data breaches are increasingly common, entrusting such critical information to a third party always carries a degree of risk.

360-wellbeing.co.uk Alternatives

When seeking genuine wellbeing, it’s vital to focus on sustainable, principled approaches that nourish the mind, body, and spirit, rather than relying on commercialized bundles that may offer superficial convenience.

Instead of platforms that may subtly encourage consumerism or offer limited depth, consider these alternatives that align more closely with holistic and ethical living:

• Prioritize Direct Engagement with Healthcare Professionals for Physical Health:
  • Local GP & Preventative Care: Establish a strong relationship with your local General Practitioner for consistent and personalized care. This allows for long-term health management, preventative screenings, and a comprehensive understanding of your medical history, unlike potentially fragmented virtual consultations.
  • Healthy Lifestyle: Invest in a balanced diet based on whole, unprocessed foods, regular physical activity even if it’s just walking, and sufficient sleep. These are the fundamental pillars of physical health, far more effective than any on-demand virtual service alone.
  • Community Health Programs: Many local communities offer free or low-cost health screenings, wellness workshops, and exercise classes. These provide direct interaction and often a supportive environment.
• Cultivate Spiritual and Community Pillars for Mental Wellbeing:
  • Mindfulness & Prayer: Engage in daily prayer Salat, which is a profound form of mindfulness and connection to Allah. Incorporate dhikr remembrance of Allah and Quran recitation into your routine for inner peace and mental clarity. Studies show that spiritual practices can significantly reduce stress and improve psychological well-being.
  • Strong Social Connections: Build and nurture relationships with family, friends, and community members. Active participation in your local mosque or community center provides a vital support network and a sense of belonging. Social isolation is a major contributor to mental health issues, and genuine human connection is irreplaceable.
  • Seeking Knowledge: Engage in learning about the Deen religion and its principles. Understanding one’s purpose and the wisdom behind life’s challenges provides profound resilience and perspective, which no limited therapy session can fully replicate.
  • Professional, Ethical Counseling: If professional mental health support is needed, seek out qualified therapists or counselors who can provide in-depth, long-term support. Look for those who respect your values and can integrate them into the therapeutic process if desired.
• Embrace Principled Financial Management:
  • Halal Investment & Savings: Instead of chasing fleeting “discounts” in a marketplace, focus on disciplined saving and investing in sharia-compliant assets. This includes avoiding interest-based savings accounts or loans and seeking out ethical investment funds or direct investments in halal businesses.
  • Budgeting & Frugality: Develop a clear personal budget to track income and expenses. Prioritize needs over wants and practice frugality. This means consciously reducing unnecessary spending and avoiding consumer debt. Websites like MoneySavingExpert.com for the UK context can offer practical tips on budgeting and finding genuine savings without promoting overconsumption.
  • Zakat & Sadaqah: Fulfilling the obligation of Zakat and engaging in voluntary charity Sadaqah purifies wealth and brings immense blessings. This act of giving fosters financial well-being in a spiritual sense and aligns with the concept of wealth as a trust from Allah.
  • Ethical Debt Management: If debt is an issue, seek advice from reputable, non-profit debt advisory services. Prioritize repaying interest-based debts as quickly as possible. Avoid any schemes that involve further interest or predatory lending practices.
• Focus on Skill Development & Self-Sufficiency:
  • Learn Practical Skills: Instead of relying on a “Digital Gym” or “Virtual Physio” solely, invest in learning practical skills like cooking healthy meals, basic home repairs, or even gardening. These skills enhance self-sufficiency and reduce reliance on external services.
  • Direct Fitness & Wellness: Engage in physical activities like walking, jogging, swimming, or home workouts using freely available resources. Many free fitness apps and online tutorials provide excellent guidance without a subscription model.
  • Legal & Debt Education: Empower yourself by understanding basic legal and financial principles. Websites from government bodies or reputable charities often offer free, unbiased information on consumer rights, debt management, and legal matters.

360-wellbeing.co.uk Pricing

Based on the website, 360-wellbeing.co.uk adopts a flexible pricing model, primarily structured around the number of employees covered.

This approach makes it accessible for a wide range of organizations, from sole traders to large corporations.

• No Minimum Employee Requirement: A significant selling point highlighted is that there are “no minimum number of employees required.” This means even self-employed individuals, freelancers, and sole traders can subscribe, paying “for 1 licence” if they have just one employee. This distinguishes it from many traditional corporate benefit packages that often require a certain headcount.
• Flexible Payment Options: The website states, “With no long-term contracts and flexible monthly or annual payment options, you can access all our services 24/7, 365 days a year.” This flexibility in payment terms is designed to appeal to businesses, allowing them to scale up or down with their employee numbers.
• Flat Pricing Model for SMEs: For Small and Medium-sized Enterprises SMEs, 360-wellbeing promotes a “simple, flat, pricing” structure, making “health and wellbeing support affordable for everyone.” While the exact per-licence price isn’t explicitly stated on the main homepage, this phrasing suggests a predictable cost per user.
• Tailored Solutions for Larger Organizations: For businesses with “More than 100 employees,” the website advises contacting them for a “tailored solution.” It also mentions “Discounts available for larger organisations,” indicating a tiered pricing structure that offers better rates for bulk subscriptions.
• Family Cover Included: A key aspect of their value proposition is that the pricing “Includes cover for the whole family” of the employee. This adds significant perceived value, as one licence extends benefits beyond just the individual employee.

Implications of the Pricing Model:

While the flexible and inclusive pricing might seem attractive, it’s crucial to consider the real value. For a self-employed individual, the cost of a single licence, while seemingly affordable, needs to be weighed against the actual utilization of services. For instance, if one primarily needs GP access, is the cost of the full 360-wellbeing package more economical than direct, ad-hoc virtual GP appointments or even local NHS services for non-emergencies?

Furthermore, for businesses, while the flat pricing and family cover add value, the ongoing subscription model means a recurring expenditure.

Businesses must assess if their employees will genuinely leverage the diverse range of services to justify the continuous cost, or if more targeted, direct investments in specific wellness programs would yield better returns and alignment with ethical practices.

How to Cancel 360-wellbeing.co.uk Subscription

While the website promotes flexibility with “no long-term contracts” and “monthly or annual payment options,” the specific process for cancelling a subscription isn’t immediately detailed on the main homepage.

For any subscription service, understanding the cancellation procedure beforehand is crucial to avoid unwanted charges.

Typically, cancellation processes for such B2B Business-to-Business or B2C Business-to-Consumer, for self-employed services involve a few common steps:

1. Review Terms and Conditions: The first and most critical step is always to refer to the Terms and Conditions T&Cs or the Service Agreement that was accepted during the sign-up process. This document will legally outline the exact cancellation policy, including notice periods, any potential fees, and the required method of notification. This information is usually found in the footer of the website or within your account dashboard upon logging in.
2. Contact Customer Support Directly: Most services require direct communication to initiate a cancellation. The 360-wellbeing.co.uk website provides a “Get in touch” section, which likely includes a contact form, email address, or phone number.
   • Email: Sending an email to their customer support is often a good way to create a written record of your cancellation request.
   • Phone: A direct phone call might be quicker for immediate action, but always ensure you receive a confirmation email or reference number.
   • Account Dashboard: Some platforms offer a self-service cancellation option within the user’s online account. Check your dashboard after logging in for a “Subscription,” “Billing,” or “Manage Account” section.
3. Provide Necessary Information: Be prepared to provide your account details, such as the registered email address, account ID, or company name, to facilitate the cancellation process.
4. Confirm Cancellation: Always ensure you receive a clear confirmation of your cancellation. This might be an email stating the subscription has been terminated and the date of termination, or a final confirmation within your account dashboard. Keep this record for your files.

Key things to look out for in the T&Cs regarding cancellation:

• Notice Period: Is there a required notice period e.g., 30 days before the next billing cycle that you must adhere to for cancellation to be effective without further charges?
• Prorated Refunds: If you cancel an annual subscription mid-term, are you eligible for a prorated refund, or is the payment for the full period non-refundable? The website mentions “no long-term contracts,” which suggests more flexibility, but the specifics should be confirmed.
• Access After Cancellation: Will you retain access to the services until the end of your current billing period, or will access be terminated immediately upon cancellation?

Given that 360-wellbeing.co.uk targets businesses, it’s highly likely that their cancellation policy is geared towards a more formal B2B process rather than a simple click-to-cancel button.

Therefore, direct communication with their support team would be the primary method.

How to Cancel 360-wellbeing.co.uk Free Trial

The 360-wellbeing.co.uk website, based on the provided text, does not explicitly mention a “free trial” offer.

It speaks of “no long-term contracts” and flexible monthly/annual payments.

This suggests that their model is either direct subscription or perhaps a demonstration/onboarding process rather than a typical time-limited free trial that automatically converts to a paid subscription.

However, if 360-wellbeing.co.uk were to introduce a free trial in the future, or if you encountered a promotional offer for one, the cancellation process would generally follow these standard steps:

1. Identify Trial End Date: If a free trial exists, it’s crucial to know its exact end date. This is the deadline by which you must cancel to avoid being charged. This information is typically provided when you sign up for the trial or in your account dashboard.
2. Locate Cancellation Option in Account: Most free trial services allow you to cancel directly within your online account settings. Look for sections like “Subscriptions,” “Billing,” “Manage Account,” or “Trial Settings.” There should be a clear option to cancel the trial before it converts.
3. Contact Customer Support if no self-service option: If a self-service cancellation option isn’t available, or if you encounter issues, contact their customer support team immediately.
   • Use the contact methods provided on their website email, phone, contact form.
   • Clearly state that you are on a free trial and wish to cancel before being charged.
   • Provide your account details for verification.
4. Seek Confirmation: Always request and retain confirmation of your trial cancellation. This might be an email confirming that no charges will be applied and that your trial access will end on a specific date. This record is essential for dispute resolution if any charges occur.
5. Check Payment Method: After cancellation, it’s a good practice to check your linked payment method credit card or bank statement a few days after the trial’s supposed end date to ensure no charges have gone through.

Important Considerations for Free Trials General Advice:

• Automatic Enrollment: Many free trials automatically convert into paid subscriptions if not cancelled, meaning your credit card if provided during signup will be charged.
• Hidden Terms: Always read the fine print of any free trial offer. Sometimes, certain features might be restricted during the trial period, or there might be specific conditions for cancellation.
• Timeliness: Do not wait until the last minute to cancel. Technical issues or delays in customer service response could lead to unintended charges. Aim to cancel at least 24-48 hours before the trial’s end date.

Since 360-wellbeing.co.uk’s current public information doesn’t highlight a free trial, the main concern for users would be understanding the general subscription cancellation process as detailed in the previous section.

360-wellbeing.co.uk vs. Competitors

When evaluating 360-wellbeing.co.uk against its competitors in the employee benefits and corporate wellness space, several factors come into play.

The market for employee wellbeing platforms is robust, with various players offering different specializations. Competitors typically fall into categories like:

• Dedicated HR & Benefits Platforms: Larger systems like Workday, BambooHR, or often integrated HRIS Human Resources Information Systems that include benefits administration modules.
• Pure-Play Wellness Platforms: Companies solely focused on health and wellness, often with niche offerings like mental health apps e.g., Calm for Business, Headspace for Work, physical fitness challenges, or specific health management tools.
• Virtual GP Services: Platforms that primarily offer on-demand GP consultations e.g., Push Doctor, Babylon Health in the UK, although Babylon has pivoted.
• Employee Assistance Programs EAPs: Traditional EAPs provide confidential counselling, legal, and financial advice, often through a blend of phone, online, and in-person services.

Here’s how 360-wellbeing.co.uk stacks up, focusing on its distinct selling points and potential areas where competitors might offer different advantages:

360-wellbeing.co.uk’s Differentiators:

• Family Inclusion: A prominent feature is the inclusion of “employees AND their immediate families.” Many competitor platforms or EAPs might focus solely on the employee, making 360-wellbeing.co.uk’s family coverage a significant value proposition.
• No Minimum Employee Numbers: The ability to serve “self-employed upwards” and requiring “no minimum number of employees” is a strong advantage. Most larger corporate wellness platforms and HR systems have minimum headcount requirements, leaving smaller businesses and sole traders underserved. This makes 360-wellbeing.co.uk uniquely positioned for the SME market.
• Combined Health & Financial Wellbeing: While many platforms focus on either health or financial wellness, 360-wellbeing.co.uk attempts to combine both. This integrated approach, offering GP, mental health, physio alongside “Debt & Legal Helplines” and “Will Writing,” aims for a more holistic solution.
• Focus on Cost-Effectiveness for SMEs: The emphasis on “simple, flat, pricing” and being “Affordable for All” suggests a strategic focus on providing a comprehensive package at a competitive price point for smaller businesses that might find enterprise-level solutions too expensive.
• 24/7 On-Demand Access via App: While many platforms offer app access, 360-wellbeing.co.uk stresses the 24/7 on-demand nature of its GP service and other health features, aiming for immediate accessibility.

Where Competitors Might Offer Alternatives/Advantages:

• Specialized Depth: While 360-wellbeing.co.uk offers breadth, some competitors excel in specialized depth. For instance, a dedicated mental health app like Calm or Headspace might offer more extensive guided meditations, sleep programs, or specific therapeutic exercises. A pure-play virtual physio service might have a wider range of specialists or more in-depth treatment plans.
• Financial Advisory Expertise: For robust financial wellbeing, some dedicated financial wellness platforms e.g., those offering financial coaching, investment guidance, or detailed budgeting tools might provide more in-depth, personalized, and often ethically vetted financial advice than a general “Debt & Legal Helpline.”
• Integration with HR Systems: Larger HR platforms offer seamless integration with payroll, talent management, and other HR functions, creating a unified employee experience which 360-wellbeing.co.uk, as a standalone benefits platform, may not offer.
• Brand Recognition & Established Networks: Larger players or long-standing EAPs might have more extensive networks of providers, broader international coverage, or stronger brand recognition and trust built over many years.
• Personalization & AI-driven Insights: Some cutting-edge wellness platforms leverage AI to offer highly personalized health insights, coaching, and preventative recommendations, which may go beyond the general on-demand services offered by 360-wellbeing.co.uk.

In essence, 360-wellbeing.co.uk seems to be carving out a niche by offering a broad, accessible, and family-inclusive benefits package for the SME market, emphasizing convenience and affordability.

However, for organizations or individuals seeking highly specialized services or deeper integration with existing HR infrastructure, competitors might present more tailored options.

The key for any potential user is to align the platform’s offerings with their specific needs and values, carefully evaluating depth and ethical alignment over mere breadth of service.

Frequently Asked Questions

What is 360-wellbeing.co.uk?

360-wellbeing.co.uk is an online platform that provides a range of health, wellness, and financial wellbeing benefits primarily for employees and their families, accessible via an app.

It aims to support self-employed individuals up to large organizations with 24/7 on-demand services.

What services does 360-wellbeing.co.uk offer?

The platform offers a variety of services, including 24/7 on-demand GP consultations, up to 8 sessions of mental health therapy per condition, 1-2-1 life coaching, personalized virtual physio service, a discount marketplace, digital gym with online classes, weekly wellness webinars, debt and legal helplines, and complimentary will writing.

Is 360-wellbeing.co.uk suitable for self-employed individuals?

Yes, the website explicitly states that 360-wellbeing.co.uk is suitable for self-employed individuals, freelancers, and sole traders, as there are no minimum employee numbers required to sign up.

Does 360-wellbeing.co.uk cover employees’ families?

Yes, a key feature highlighted by 360-wellbeing.co.uk is that the benefits package covers employees and their immediate families.

How do I access the services offered by 360-wellbeing.co.uk?

All services are accessible via the 360 Wellbeing App, which can be downloaded from app stores.

What kind of mental health support does 360-wellbeing.co.uk provide?

360-wellbeing.co.uk offers up to 8 sessions per condition with BACP accredited therapists, life coaching, e-learning modules, and weekly webinars related to mental health.

What are the financial wellbeing benefits provided by 360-wellbeing.co.uk?

Financial wellbeing benefits include debt and legal helplines, life coaching, and a complimentary will writing service.

Does 360-wellbeing.co.uk have long-term contracts?

No, the website states there are “no long-term contracts,” offering flexible monthly or annual payment options.

Can I scale my 360-wellbeing.co.uk subscription up or down?

Yes, 360-wellbeing.co.uk allows businesses to scale their subscription up or down with employee numbers, so you only pay for the licences you need. Hexapublishers.com Reviews

Is there a minimum number of employees required to sign up for 360-wellbeing.co.uk?

No, unlike some other services, 360-wellbeing.co.uk has no minimum number of employees required, making it accessible even for single individuals.

What kind of discounts are available through the 360-wellbeing.co.uk discount marketplace?

The website mentions “1,000s of savings for you and your family with recognised brands” and “fuel savings of up to 3p per litre,” but specific brands or categories of discounts are not detailed on the homepage.

How do I cancel my 360-wellbeing.co.uk subscription?

The exact cancellation process is not detailed on the homepage, but you would typically need to review your Terms and Conditions, contact their customer support via email or phone, or look for a cancellation option within your online account dashboard. Always request confirmation of cancellation.

Does 360-wellbeing.co.uk offer a free trial?

Based on the provided website text, there is no explicit mention of a free trial for 360-wellbeing.co.uk.

The model seems to be direct subscription with flexible payment terms.

How does 360-wellbeing.co.uk compare to traditional Employee Assistance Programs EAPs?

360-wellbeing.co.uk appears to offer a broader range of direct health services GP, physio, digital gym in addition to the typical counselling and helpline services found in EAPs, and it notably includes family cover and caters to self-employed individuals without minimums.

What is the pricing structure for 360-wellbeing.co.uk?

360-wellbeing.co.uk uses a “simple, flat, pricing” model for SMEs, based on the number of licences employees. For organizations with over 100 employees, tailored solutions and discounts are available upon contact.

What is a “Digital Gym” on 360-wellbeing.co.uk?

A “Digital Gym” likely refers to online classes and workouts accessible through the 360 Wellbeing App, providing fitness resources digitally.

Are the GP consultations on 360-wellbeing.co.uk always available?

Yes, the website emphasizes “Unlimited 24/7 On-demand GP service” for accessible healthcare.

Can I become a partner with 360-wellbeing.co.uk?

Yes, the website has a section inviting interested parties to “Become a Partner” to earn commissions. Happyartprints.com Reviews

What kind of “Life Coaching” is offered by 360-wellbeing.co.uk?

Life coaching is mentioned for employees as part of their mental health and general life support, aiming to provide 1-2-1 guidance.

The specific focus areas or methodologies are not detailed.

What should I consider before subscribing to 360-wellbeing.co.uk?

Before subscribing, consider your actual needs, how frequently you anticipate using the services, compare the cost against alternative direct services, and carefully review their full terms and conditions regarding data privacy, service limitations, and cancellation policies.