acpcs.co.uk Logo

Based on looking at the website, ACPCS.co.uk appears to be an online retailer specializing in pre-built gaming PCs and related components.

The site showcases a range of systems, from entry-level to high-end, featuring popular processors like Intel Core i5, i9, and AMD Ryzen, paired with Nvidia RTX graphics cards 30, 40, and even 50 series. They seem to focus heavily on “one-off special deals” and “limited offers,” suggesting a dynamic inventory with frequent sales.

The inclusion of Klarna as a payment option indicates they offer installment plans, which is a common feature in e-commerce today.

For anyone in the market for a new gaming rig, understanding the nuances of such a specialized vendor is crucial.

This review will dissect ACPCS.co.uk’s offerings, pricing, and overall value proposition, helping you make an informed decision.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

acpcs.co.uk Review & First Look

When you land on ACPCS.co.uk, the immediate impression is one of a direct-to-consumer gaming PC vendor, leaning heavily into aggressive pricing and limited-time deals. Traveldoctores.com Reviews

The aesthetic is functional, designed to get you to the product listings quickly.

Initial Impressions and Website Navigation

The website prioritizes showcasing its “ONE OFF SPECIAL DEALS” right on the homepage, which is a smart move for capturing attention.

You’ll see prominent price drops, like a “RYZEN 5 32GB 1TB M.2 RTX 4060 VR READY BOLT GAMING PC ACXX07C” marked down from £999.00 to £649.00, or an “Intel Core i9 32GB DDR5 Nvidia RTX 5060 Gaming PC ACX228” at £1,099.00, down from £1,499.00. This immediate display of savings is a strong hook for budget-conscious gamers.

The navigation is straightforward, with clear categories for “COMPONENTS,” “RTX SYSTEMS,” and various tiers of gaming PCs like “Entry Level – Mid Range Gaming” and “nVidia RTX 40 & 50 Series Higher – Ultra games settings.” This structure makes it relatively easy to find what you’re looking for, whether it’s a specific component or a complete system based on your performance needs.

Brand Promise and Specialization

ACPCS.co.uk’s brand promise seems centered on providing high-performance gaming PCs at competitive prices through these rotating “one-off” deals.

Their specialization in pre-built systems with modern components Ryzen, Intel Core, RTX 30/40/50 series caters directly to gamers who might not want to build their own PC or who are looking for a plug-and-play solution.

They also highlight options like “Full Package” deals that include screens, which is a convenient offering for new PC gamers.

acpcs.co.uk Pros & Cons

Delving into the specifics, ACPCS.co.uk presents a mixed bag, offering distinct advantages alongside potential drawbacks that buyers should consider.

Advantages of ACPCS.co.uk

Aggressive Pricing on Deals: The standout feature is undoubtedly the deep discounts advertised on their “ONE OFF SPECIAL DEALS.” These can represent significant savings, often hundreds of pounds, on systems that feature powerful hardware. For example, a “RYZEN 5 32GB 1TB M.2 RTX 4060 VR READY BOLT GAMING PC ACXX07C” for £649.00 saving £350. These deals are designed to move inventory quickly and can be excellent value for money if you catch the right configuration.
Modern Component Selection: ACPCS.co.uk is selling systems equipped with current-generation components. You’ll find popular processors like AMD Ryzen 5 and Intel Core i9, paired with NVIDIA’s RTX 3050, RTX 4060, and even the newer RTX 5060/5070 Ti/5080 series graphics cards. This ensures that the systems are capable of running modern games at decent to high settings.
Ready-to-Use Pre-Built Systems: For gamers who don’t have the time, expertise, or inclination to build a PC from scratch, pre-built systems are a huge convenience. ACPCS.co.uk offers plug-and-play solutions, often with Windows 11 pre-installed, allowing users to get straight into gaming.
Klarna Available: The integration of Klarna provides flexible payment options, allowing customers to spread the cost of their purchase over time. This can make higher-priced gaming PCs more accessible to a wider audience, though it’s important to understand Klarna’s terms and conditions regarding interest-free periods versus standard credit.
“Full Package” Options: Some deals, like the “Full Package 32GB Ryzen 5 RTX 3050 RTX 4060 24″ 27″ Screen Gaming PC ACXX06B,” include monitors. This is particularly appealing for first-time PC gamers or those looking to upgrade their entire setup without sourcing components separately.

Potential Disadvantages and Considerations

Limited Customization: As a retailer primarily focused on pre-built systems and “one-off deals,” the level of customization appears limited. You’re generally buying what’s available, which might not perfectly align with highly specific component preferences or aesthetic choices. If you want a bespoke build, a dedicated custom PC builder might be a better fit.
Availability of “One-Off Deals”: While the deals are attractive, their “one-off” nature suggests limited stock and fluctuating availability. This means a system you like today might be gone tomorrow, requiring quick decision-making. It also makes it harder to consistently recommend specific configurations, as the inventory changes.
Warranty and Support Details Website Lacking Specifics: While the website states “0151 228 2288 National & Local delivery,” explicit details about warranty duration, return policies, and post-purchase technical support are not immediately prominent on the homepage. Users would need to delve into their terms and conditions or FAQ section to fully understand these critical aspects, which can be a point of concern for some buyers. Transparency here is key for consumer confidence.
Focus on Deals Over Detailed Specs: The homepage heavily emphasizes the discounted price rather than providing an exhaustive breakdown of every component e.g., specific CPU model number, RAM speed, SSD brand, PSU wattage/efficiency. While the core components are listed, discerning buyers might want more granular detail upfront.
Klarna as a Payment Option: While a pro for flexibility, it’s essential to reiterate that using Klarna or any Buy Now Pay Later BNPL service involves financial commitment. For individuals preferring to avoid debt or interest, especially from an Islamic perspective where interest riba is forbidden, this option, while convenient, should be approached with caution. It’s always better to save and pay upfront to avoid any potential financial complications.

ACPCS.co.uk Alternatives

When considering a gaming PC purchase, it’s wise to explore alternatives to ensure you’re getting the best value, support, and options that align with your needs and principles.

Here are some categories of alternatives and specific examples. Twoguysbbq.com Reviews

Other UK-Based System Integrators

The UK market has several established system integrators that offer pre-built gaming PCs, often with more customization options and transparent support policies.

PC Specialist: One of the largest custom PC builders in the UK, offering extensive configuration options for nearly every component, clear warranty terms, and strong customer service. Their prices might be slightly higher for comparable specs, but you gain control over every detail.
Overclockers UK OCUK: A long-standing name in the PC enthusiast community, OCUK sells a vast range of components and their own branded pre-built systems. They are known for high-performance builds and cater to enthusiasts.
SCAN Computers: Similar to OCUK, SCAN offers a wide array of components and pre-built systems. They have a good reputation for customer service and quality.
CyberpowerPC UK / Chillblast: These companies specialize in gaming PCs and offer a variety of pre-configured and customisable systems. They frequently have sales and promotions.

Building Your Own PC DIY

For those who enjoy a project and want absolute control, building your own PC is often the most cost-effective and rewarding alternative.

Cost Savings: By sourcing components individually, you can often find better deals and avoid the integration fee charged by pre-built system vendors. You can also prioritize where you spend your budget.
Total Customization: Every single component, from the specific model of RAM to the power supply unit’s efficiency rating, is chosen by you. This ensures perfect compatibility and performance tailored to your exact needs.
Learning Experience: Building a PC is an excellent way to understand how computers work, which can be invaluable for troubleshooting and future upgrades.
Flexibility for Upgrades: Knowing your system inside out makes future upgrades simpler and more cost-effective.

Reputable Component Retailers for DIY

If you opt for DIY, you’ll need reliable sources for your components.

Amazon UK: Offers a vast selection of PC components, often with competitive pricing and fast delivery.
Ebuyer: A popular UK online retailer for electronics and PC components, known for good deals and a wide range of products.
Novatech: Another established UK retailer with a good selection of hardware.
Currys/PC World: While primarily a general electronics retailer, they do carry a decent selection of PC components and peripherals.

Second-Hand Market / Refurbished PCs

For budget-conscious buyers, the used or refurbished market can offer incredible value.

eBay / Gumtree: Platforms for buying second-hand components or entire systems. Caution is advised, as you need to be vigilant about seller reputation and product condition.
Specialized Refurbishers: Some companies specialize in refurbishing gaming PCs or components, often offering warranties on their refurbished products.
Benefits: Significantly lower prices for capable systems.
Risks: No manufacturer warranty, potential for hidden issues, less support. Due diligence is crucial.

When considering alternatives, always compare not just the price but also the warranty, customer support, return policies, and the exact specifications of the components being offered. If you’re building your own PC, remember that the initial effort can pay dividends in terms of cost savings, performance, and understanding your machine.

How to Cancel ACPCS.co.uk Orders/Subscriptions

Based on the information available on the ACPCS.co.uk homepage, there isn’t an explicit “subscription” service offered, nor is there a direct link or prominent section detailing an order cancellation process.

This implies that order cancellations would likely fall under their general terms and conditions or require direct communication with their customer service.

Understanding General E-commerce Cancellation Principles

For most e-commerce businesses that sell physical goods like gaming PCs, the ability to cancel an order often depends on its processing status:

Pre-Shipment Cancellation: If an order has not yet been processed for shipping, cancellation is usually straightforward. You would contact customer service as soon as possible.
Post-Shipment Cancellation: Once an item has shipped, it usually falls under the returns policy, meaning you’d have to receive the item and then initiate a return. This might incur return shipping costs.

Steps to Attempt Cancellation with ACPCS.co.uk

Given the lack of specific details on their homepage, here’s the most logical approach to cancelling an order from ACPCS.co.uk: Ourdentistabroad.com Reviews

Contact Customer Service Immediately: The website prominently displays a phone number: 0151 228 2288. This would be your first and best point of contact. Call them as soon as you decide to cancel. Explain your situation clearly and provide your order number.
Email Communication: If phone isn’t an option or you want a written record, look for an email address in their “Contact Us” or “Terms and Conditions” section. Send an email with your order details and cancellation request. Keep a copy of this email.
Check Terms and Conditions: Before or after contacting them, navigate to the footer of their website and look for links like “Terms & Conditions,” “Returns Policy,” or “FAQs.” These sections should outline their official policy on order cancellations, returns, and refunds. This is where you’ll find details on any time limits for cancellation or fees.

Key Information to Have Ready

When contacting ACPCS.co.uk for a cancellation, ensure you have the following information readily available:

Order Number: This is crucial for them to locate your purchase.
Date of Purchase:
Your Full Name and Contact Details: Email address, phone number used for the order.
Reason for Cancellation: While not always mandatory, providing a reason can sometimes expedite the process or help them understand your needs.

Important Note on Klarna Purchases

If you used Klarna for your purchase, canceling the order with ACPCS.co.uk will also impact your Klarna payment plan. Once ACPCS.co.uk confirms the cancellation and processes the refund, Klarna will update your payment schedule accordingly. However, it is vital to confirm the cancellation with ACPCS.co.uk first. Do not directly contact Klarna to cancel your order. they will only adjust your payments once the merchant ACPCS.co.uk has processed the return or cancellation on their end.

In summary, direct communication via phone is likely the most efficient way to attempt an order cancellation with ACPCS.co.uk, followed by consulting their official terms and conditions for detailed policies.

ACPCS.co.uk Pricing

ACPCS.co.uk’s pricing strategy is heavily focused on offering “one-off special deals” and “limited offers,” making it seem like a treasure hunt for significant discounts rather than a fixed pricing model. This approach is designed to attract buyers looking for immediate value and high-spec systems at reduced costs.

Overview of Pricing Tiers and Examples

Based on the homepage, ACPCS.co.uk segments its offerings into a few key tiers, primarily by performance and included components:

Entry Level – Mid Range Gaming:
- Examples:
  - “ONE OFF DEAL 16GB i5 STARTER GAMING PC GT1030 MINECRAFT ROBLOX ETC ACX555”: Sale price £279.00 Save £320
  - “DEAL 9A AMD RYZEN 16GB Full nVidia Gaming PC Setup SPO Windows 11 SPO AC644”: Sale price £395.00 Save £354
  - “SPRING DEAL RTX 3050 24″ Full Core i5 GAMING PC SETUP 32GB GB SSD SPO AC2549”: Sale price £529.00 Save £466
- Analysis: This tier targets casual gamers or those on a tighter budget, offering machines capable of handling popular esports titles, general computing, and less demanding games. The discounts here are substantial, aiming to make gaming PCs highly accessible. These are often complete setups, sometimes including monitors.
nVidia RTX 40 & 50 Series Higher – Ultra games settings:
* “Full Package 32GB Ryzen 5 RTX 3050 RTX 4060 24″ 27″ Screen Gaming PC ACXX06B”: Sale price £599.00 Save £380
* “RYZEN 5 32GB 1TB M.2 RTX 4060 VR READY BOLT GAMING PC ACXX07C”: Sale price £649.00 Save £350
* “ONE OFF DEAL Intel Core i9 DDR5 Nvidia RTX 5070 Ti Gaming PC ACX704”: Sale price £1,695.00 Save £800
* “ONE OFF LIMITED DEAL RTX 5080 32GB DDR5 CORE i9 12900K GAMING PC ACX715”: Sale price £2,395.00 Save £804
- Analysis: This is where the high-performance machines reside, designed for demanding games, VR, and potentially content creation. The systems feature powerful CPUs Ryzen 5, Ryzen 7, Core i9 and the latest RTX graphics cards. The discounts here are also very aggressive, often in the hundreds of pounds, making these high-end machines more attainable.

Pricing Strategy: “One-Off” and “Limited Offers”

The consistent use of terms like “ONE OFF SPECIAL DEALS” and “LIMITED DEAL” suggests a strategy focused on:

Inventory Management: Clearing out specific stock quickly.
Urgency Creation: Encouraging immediate purchases due to perceived scarcity and fleeting opportunities.
Value Perception: Highlighting the “savings” rather than just the sale price, making the deals seem more attractive.

Payment Options: Klarna

The availability of Klarna is a significant aspect of their pricing model, as it allows customers to break down the cost of a gaming PC into smaller, more manageable payments.

Accessibility: Makes higher-priced items more accessible to a wider range of consumers who might not have the full upfront cash.
Financial Consideration: While convenient, it’s crucial for buyers to understand the terms of Klarna, especially regarding interest if payments extend beyond the initial interest-free period. From an Islamic finance perspective, interest riba is forbidden, so users should aim to pay off the full amount before any interest accrues, or ideally, save up and purchase outright to avoid any potential riba issues.

Value Proposition

ACPCS.co.uk’s value proposition is clear: high-performance gaming PCs at heavily discounted prices, primarily through limited-time offers. For those who can find a configuration that meets their needs within the current “deals,” the potential savings are substantial. However, the exact value depends on the specific components, the standard market price for those components, and the buyer’s willingness to commit to a specific pre-built system without extensive customization. Buyers should always compare the “sale price” with what similar specifications would cost from other retailers or if built DIY, factoring in component quality, warranty, and support. Tonerpeople.co.uk Reviews

ACPCS.co.uk vs. Competitors

When evaluating ACPCS.co.uk, it’s helpful to pit its approach against other players in the UK gaming PC market.

Each has its niche, and understanding these differences can inform your purchasing decision.

ACPCS.co.uk’s Niche: Aggressive Deals and Pre-Configured Value

Strength: ACPCS.co.uk shines in its ability to offer deep discounts on pre-configured systems, particularly through its “one-off” and “limited deals.” The advertised savings are often significant £300-£800, making high-spec gaming PCs more accessible. Their focus on including the latest RTX 40/50 series GPUs and modern CPUs ensures performance relevance. The inclusion of Klarna further enhances accessibility.
Weakness: The “one-off” nature means limited long-term availability of specific configurations. Transparency on detailed component specs e.g., specific PSU model, RAM speed beyond capacity, warranty terms, and post-purchase support details is not as prominent on the homepage as with some competitors. Customization is also very limited.

Competitor Group 1: Large Custom PC Builders e.g., PC Specialist, CyberpowerPC UK, Chillblast

Strengths:
- Extensive Customization: These builders offer a vast array of component choices, allowing customers to tailor every aspect of their PC, from cooling solutions to specific brands of SSDs and RAM. This is ideal for users with very specific needs or preferences.
- Transparent Warranty & Support: Generally, these companies have well-documented warranty policies often 2-3 years and dedicated technical support teams, providing peace of mind.
- Consistent Inventory: While they have sales, their core product lines are consistently available, making it easier to plan a purchase.
Weaknesses:
- Higher Baseline Prices: Due to the overhead of offering customization and extensive support, their baseline prices for comparable specifications can often be higher than ACPCS.co.uk’s deep “one-off” deals.
- Longer Build Times: Customization can lead to longer lead times for assembly and shipping.

Competitor Group 2: Major Retailers with Pre-Built Gaming PCs e.g., Currys, Argos, Amazon

*   Convenience & Accessibility: Easy purchasing online or in-store.
*   Established Trust: Larger retailers often have strong brand recognition and robust returns policies.
*   Bundled Offers: Sometimes offer packages with peripherals or software.
*   Limited Gaming Focus: Gaming PCs might be a smaller part of their overall inventory, meaning less specialized knowledge or component selection.
*   Less Competitive Pricing Generally: While they have sales, their everyday pricing for gaming PCs might not match the aggressive discounts of specialist retailers or direct system integrators.
*   Generic Builds: Often sell pre-built systems from major brands e.g., HP Omen, Acer Predator, which can sometimes have proprietary parts or less upgradability.

Competitor Group 3: Components Retailers e.g., Overclockers UK, SCAN, Ebuyer – for DIY Builders

*   Best Value for DIY: For those willing to build their own PC, buying components separately from these retailers often yields the best performance-to-price ratio.
*   Latest Components: Always have the newest components available as soon as they launch.
*   Community Support: Strong communities around these retailers offer advice and troubleshooting.
*   Requires Technical Knowledge: Not suitable for everyone, as it demands research, assembly skills, and troubleshooting ability.
*   Individual Component Warranties: While components are warranted, troubleshooting a full system issue can be more complex without a single system warranty.

The Verdict in Comparison

ACPCS.co.uk targets a specific segment: the buyer looking for a powerful, ready-to-go gaming PC at a significant discount, and they’re willing to buy quickly based on what’s available. They offer a compelling alternative for those who don’t need extensive customization and prioritize immediate cost savings.

However, if long-term warranty specifics, detailed component transparency, or the ability to custom-tailor every part are paramount, then larger custom builders like PC Specialist or the DIY route sourcing from Overclockers UK/SCAN would likely be more suitable. For absolute convenience and established retail trust, general electronics stores might appeal, though often at a higher price point for comparable gaming performance. The key is to align ACPCS.co.uk’s strengths aggressive deals with your personal buying priorities and risk tolerance, especially regarding detailed post-purchase support information which is less visible upfront.

How to Maximize Value with ACPCS.co.uk

Navigating the deals offered by ACPCS.co.uk can be a smart way to get a powerful gaming PC without breaking the bank.

However, to truly maximize the value, you need a disciplined approach. It’s not just about seeing a big discount.

It’s about making sure that discount translates into real benefit for you.

Be Agile and Decisive

“One-Off” Means Limited Time: The most critical aspect of ACPCS.co.uk’s model is their “one-off special deals.” This isn’t just marketing fluff. it means stock is limited and goes quickly. If you see a configuration that meets your needs and budget, be prepared to act fast. Hesitation can mean missing out.
Know Your Requirements Beforehand: Don’t browse aimlessly. Before you even visit the site, have a clear idea of:
- Your Budget: What’s the absolute maximum you’re willing to spend?
- Performance Goals: Which games do you want to play? At what resolution 1080p, 1440p, 4K and frame rates 60fps, 144fps+? This will dictate the minimum GPU and CPU you need.
- Storage Needs: How much SSD storage do you require for your games and software?
- RAM: Is 16GB enough, or do you need 32GB for multitasking or specific demanding applications?

Evaluate the “Deal” Objectively

Compare Current Market Prices: Don’t just look at the “save £X” figure. Take the components listed e.g., “Ryzen 5 32GB 1TB M.2 RTX 4060” and do a quick search on major component retailers e.g., Amazon UK, Ebuyer, Overclockers UK, SCAN to price them individually. Add an estimated cost for Windows OS and assembly. If the ACPCS.co.uk sale price is significantly lower than the sum of individual parts, it’s a genuine deal.
Check Component Specifics Where Possible: While ACPCS.co.uk doesn’t always list every minor detail on the homepage, once you click on a specific product, dive into its full description. Look for details on:
- Specific CPU Model: e.g., Ryzen 5 5600X vs. 5600G
- Motherboard Chipset: e.g., B550 vs. B450
- RAM Speed MHz: e.g., 3200MHz vs. 3600MHz
- SSD Type and Brand: NVMe M.2 vs. SATA, reputable brand vs. generic
- Power Supply Unit PSU Wattage and Efficiency Rating: e.g., 80+ Bronze, Gold, Platinum
- Cooling Solution: stock cooler vs. aftermarket air/liquid cooler
These details significantly impact performance, longevity, and upgradeability. Careersmarter.com Reviews

A cheap PSU, for instance, can undermine an otherwise good build.

Consider the “Full Package” Value: If a deal includes a monitor like the “Full Package… 24″ 27″ Screen Gaming PC”, factor in the cost of a decent gaming monitor. Sometimes, the monitor included might not be the best quality or refresh rate, so balance the convenience against potential compromise.

Post-Purchase Considerations

Review Warranty and Returns: Before clicking “buy,” locate and thoroughly read their “Terms & Conditions” or “Returns Policy” usually in the footer. Understand the warranty period for the system, what it covers, and the process for returns or repairs if needed. This is crucial for long-term peace of mind.
Payment Method: Klarna with Caution: While Klarna offers flexibility, for those who wish to avoid interest riba or debt, it’s best to use it only if you are absolutely certain you can pay off the full amount before any interest accrues, or ideally, save up and purchase the system outright. Saving up and paying cash is always the financially sound and Islamically permissible approach.
Future Upgradability: Even with a pre-built system, consider its potential for future upgrades. Is the motherboard recent enough to support newer CPUs? Is the PSU sufficient for a future GPU upgrade? Are there extra RAM slots or M.2 SSD slots? ACPCS.co.uk’s systems seem to use standard components, which bodes well for upgradability.

By approaching ACPCS.co.uk with a clear strategy, informed research, and a bit of quick decision-making, you can effectively leverage their deal-centric model to acquire a powerful gaming PC at a very competitive price.

Customer Support & Warranty Policy

While ACPCS.co.uk prominently displays a phone number for “National & Local delivery” 0151 228 2288 and offers a “Need Advice? CLICK HERE” button, detailed specifics regarding their customer support infrastructure and warranty policy are not immediately obvious on the homepage.

This section delves into what one can infer and what is crucial to investigate further.

Available Support Channels

Phone Support: The direct phone number suggests immediate contact for sales inquiries, delivery questions, or initial troubleshooting. For technical issues, a direct phone line can be very efficient.
“Need Advice? CLICK HERE”: This button likely leads to a contact form or a basic FAQ section. It’s a standard feature for customer outreach.
Absence of Live Chat/Dedicated Ticket System: Based on the homepage, there’s no visible live chat option or a clear link to a dedicated customer support portal or ticketing system, which many larger retailers offer for tracking support requests. This doesn’t mean they don’t have one, but it’s not prominently advertised.
Potential for Email Support: While not explicitly listed as a primary contact on the homepage, most online businesses provide an email address for support, usually found in the “Contact Us” or “Terms & Conditions” sections.

Importance of Warranty Details

For any significant purchase, especially a gaming PC, the warranty policy is paramount. It dictates:

Duration: How long is the system covered? Standard warranties for new PCs typically range from 1 to 3 years.
Coverage: What components are covered? Is it parts and labor? Does it cover software issues or only hardware?
Process for Claims: What steps do you need to take if something goes wrong? Do you ship the whole system back? Do they offer remote diagnostics? Who pays for shipping on returns/repairs?
Dead on Arrival DOA Policy: What happens if the PC doesn’t work out of the box?
Refund/Return Policy: Beyond warranty, what are the conditions for returning a product if you change your mind, or if it’s faulty? The standard UK consumer law Consumer Rights Act 2015 provides rights for goods to be of satisfactory quality, fit for purpose, and as described, but specific retailer policies often go beyond this.

What to Look For and Ask For

Since these details aren’t front-and-center on ACPCS.co.uk’s main page, a prospective buyer should actively seek them out:

Locate “Terms & Conditions” / “Returns Policy” / “FAQ”: These links are typically in the website’s footer. This is where the official, legally binding policies will be stated. Read them carefully before making a purchase.
Specifics on Gaming PCs: Pay attention to any clauses specifically pertaining to custom-built or pre-built PCs, as these might differ from general electronics policies.
Contact Direct if Unclear: If the online documentation is vague or incomplete, use the provided phone number 0151 228 2288 or contact form to directly ask about:
- The standard warranty period for their gaming PCs.
- What the warranty covers e.g., parts and labor for 1, 2, or 3 years.
- Their policy for technical support and troubleshooting.
- Their return policy, especially for non-faulty goods, within the cooling-off period.

The Customer Service Imperative

While ACPCS.co.uk’s focus is clearly on sales and deals, the quality of customer support and clarity of warranty are critical for consumer confidence.

A good support system ensures that if you encounter an issue, you have a reliable pathway to resolution, protecting your investment.

Without clear, upfront information, potential buyers might hesitate, especially for higher-value purchases like gaming PCs.

It is always wise to prioritize vendors with transparent and robust post-sales support. Q-park.nl Reviews

Shipping & Delivery

For an online retailer like ACPCS.co.uk, the efficiency and transparency of their shipping and delivery process are just as important as the quality and pricing of their products.

While the homepage mentions “National & Local delivery,” a deeper dive into what that entails is necessary for a complete understanding.

Understanding “National & Local Delivery”

National Delivery: This generally implies that ACPCS.co.uk ships across the entire United Kingdom. This is standard for most online retailers and ensures that customers from various regions can access their products.
Local Delivery: The mention of “Local delivery” could mean a few things:
- Specific Geographic Area: They might have a dedicated delivery service or partner for deliveries within a certain radius of their physical location if they have one, potentially offering faster or cheaper options for nearby customers.
- Collection Option: It could also imply that customers have the option to collect their purchases directly from a warehouse or store location, which is often a cost-saving measure for both the customer and the business, eliminating shipping fees. This would be appealing to local buyers.

Key Shipping Information to Seek Out

Since the homepage doesn’t elaborate, a customer would need to check dedicated shipping policy pages or during the checkout process for precise details on:

Shipping Costs:
- Are shipping costs flat-rate, or do they vary by product size, weight, or destination?
- Is free shipping offered above a certain order value? Many PC retailers offer free shipping on full systems.
- Are there additional charges for express or expedited delivery?
Delivery Times:
- What is the estimated delivery timeframe e.g., 3-5 business days, 1-2 weeks?
- Do they provide specific estimates for different products or regions?
- Is there an option for faster, albeit more expensive, delivery services?
- For pre-built PCs, assembly and testing time should be factored in before shipping time begins. A transparent retailer will provide an estimated lead time for the build.
Delivery Partners:
- Which couriers do they use e.g., DPD, UPS, Royal Mail, ParcelForce? Knowing the courier can help customers track their parcels and understand typical delivery practices e.g., notification systems, re-delivery options.
Tracking Information:
- Will customers receive a tracking number once their order ships? This is a crucial feature for peace of mind and managing expectations.
Delivery Security and Insurance:
- Are parcels insured against loss or damage during transit? This is particularly important for high-value items like gaming PCs.
- What is their procedure if a package is lost or arrives damaged?
International Shipping:
- While “National & Local delivery” implies UK-focused, it’s worth checking if they offer or plan to offer international shipping, even to specific regions.

Impact on Customer Experience

Transparent and reliable shipping is a cornerstone of positive online retail experience. Customers want to know: Topfurniture.co.uk Reviews

When their item will arrive.
How much it will cost.
That it will arrive safely.

Without these details upfront, potential buyers might feel a sense of uncertainty.

ACPCS.co.uk would benefit from providing clearer links or a dedicated section on their shipping policy to enhance customer confidence and manage expectations effectively.

For now, the best approach is to either proceed to the checkout to see the shipping options and costs or to contact their customer service directly for clarification on these critical aspects.

Frequently Asked Questions

What kind of products does ACPCS.co.uk sell?

ACPCS.co.uk primarily sells pre-built gaming PCs, ranging from entry-level to high-end systems.

They also offer related components and “full package” deals that include monitors.

Are the gaming PCs on ACPCS.co.uk new or refurbished?

Based on the descriptions and typical retail practices for “special deals” and “limited offers,” the gaming PCs are generally new.

However, it’s always wise to confirm the condition in the product description or by contacting customer service for specific models.

What brands of components do ACPCS.co.uk use in their PCs?

They prominently feature systems with AMD Ryzen and Intel Core processors, and NVIDIA RTX graphics cards 30, 40, and 50 series. Specific brands for other components like motherboards, RAM, and SSDs would be listed in the individual product descriptions.

Does ACPCS.co.uk offer customization options for their gaming PCs?

No, based on the website’s presentation, ACPCS.co.uk appears to focus on pre-configured, ready-to-ship systems and “one-off” deals, meaning customization options are likely very limited or non-existent. You buy what’s available.

How often do ACPCS.co.uk’s “one-off special deals” change?

The “one-off” nature suggests that these deals are subject to limited stock and change frequently. Agritelonline.co.uk Reviews

There isn’t a fixed schedule, so if you see a deal you like, it’s best to act quickly.

Does ACPCS.co.uk offer a warranty on their gaming PCs?

While the homepage does not explicitly detail the warranty policy, most reputable PC retailers offer a warranty.

You would need to check their “Terms & Conditions” or contact customer service directly for specific warranty durations and coverage details.

What payment methods does ACPCS.co.uk accept?

The website explicitly mentions “KLARNA AVAILABLE,” indicating they accept Klarna for installment payments.

Standard credit/debit card options are also generally supported by e-commerce sites, though not explicitly highlighted on the homepage.

Can I pay for my purchase in installments on ACPCS.co.uk?

Yes, you can pay for your purchase in installments using Klarna, as indicated on their homepage.

Be sure to understand Klarna’s terms and conditions regarding payment schedules and potential interest.

Is Klarna a good option for paying for a gaming PC?

Klarna offers payment flexibility, which can be convenient for managing large purchases.

However, from an Islamic perspective, it’s important to avoid interest riba. If you use Klarna, ensure you can pay off the full amount before any interest accrues.

Ideally, saving up and making an outright purchase is the preferred approach. Ffordes.co.uk Reviews

How do I contact ACPCS.co.uk customer service?

You can contact them by phone at 0151 228 2288. There’s also a “Need Advice? CLICK HERE” button which likely leads to a contact form or further support options.

Does ACPCS.co.uk offer technical support after purchase?

While not explicitly detailed on the homepage, a reputable retailer would provide technical support.

It’s advisable to inquire about their specific technical support procedures and channels when contacting them or checking their terms.

Can I cancel an order placed on ACPCS.co.uk?

Order cancellation typically depends on the processing status.

You should contact ACPCS.co.uk customer service at 0151 228 2288 immediately to inquire about canceling your order before it ships.

What is ACPCS.co.uk’s return policy?

Specifics on their return policy are not prominently displayed on the homepage.

You should locate and review their “Terms & Conditions” or “Returns Policy” page usually in the footer for detailed information on returns and refunds.

Does ACPCS.co.uk offer free shipping?

The homepage mentions “National & Local delivery,” but does not explicitly state whether shipping is free.

Shipping costs and any free shipping thresholds would typically be detailed on their shipping policy page or calculated at checkout.

What are the delivery times for ACPCS.co.uk orders?

Estimated delivery times are not specified on the homepage. Sforza.tech Reviews

This information is usually found in a dedicated shipping policy section, in the product description, or provided during the checkout process.

Can I track my order from ACPCS.co.uk?

Most online retailers provide order tracking.

While not explicitly stated on the homepage, it is highly probable that you will receive a tracking number once your order has shipped, allowing you to monitor its progress.

Does ACPCS.co.uk sell individual PC components?

Yes, the website has a “COMPONENTS” category, suggesting they sell individual parts in addition to full pre-built systems.

Are the prices on ACPCS.co.uk competitive?

ACPCS.co.uk often features “one-off special deals” with significant advertised savings, making their prices appear very competitive for the configurations offered.

However, it’s always recommended to compare the specific system’s components against current market prices from other retailers.

What operating system do ACPCS.co.uk gaming PCs come with?

Many of their “Full Gaming PC Setup” deals explicitly mention “Windows 11 SPO,” indicating that some systems come pre-installed with Windows 11. Details for each specific product would be in its description.

Is ACPCS.co.uk a reputable seller?

As with any online retailer, it’s crucial to look for independent reviews and customer feedback beyond the website itself.

While the site promotes attractive deals, a thorough review of their terms, customer service, and past customer experiences is recommended to assess their overall reputability.

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Acpcs.co.uk Reviews