
Based on checking the website, 91motoclothing.co.uk appears to be a legitimate online retailer specializing in motocross and motorcycle-related apparel and accessories.
Their offerings range from semi-custom and full-custom kits to streetwear, youth clothing, and track essentials.
The site emphasizes affordability without compromising on quality, aiming to make moto gear more accessible for enthusiasts.
This review will delve into various aspects of 91motoclothing.co.uk, examining their product lines, pricing, customer service claims, and overall value proposition, helping you determine if they are a suitable choice for your motocross and motorcycle clothing needs.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
91motoclothing.co.uk Review & First Look
Upon visiting 91motoclothing.co.uk, the first impression is one of a focused, niche e-commerce store dedicated to motocross and motorcycle apparel.
The website design is clean, with clear navigation and prominent calls to action for their various product categories.
The emphasis on “SEMI CUSTOM,” “FULL CUSTOM,” and “YOUTH MOTO” immediately highlights their specialization, catering to riders looking for personalized gear or outfits for younger enthusiasts.
The homepage features a dynamic slideshow showcasing different collections like “CIRCUIT,” “SEMI CUSTOM KIT’S,” and “RACEFIT 3.5,” creating an immediate visual appeal.
They also highlight popular streetwear items such as hoodies and tees, indicating a broader appeal beyond just track wear.
The site structure is intuitive, allowing users to easily browse by category, from full kits to individual items like gloves and track accessories.
A key value proposition immediately visible is “FREE UK SHIPPING OVER £120,” which is a significant incentive for UK-based customers.
The “About The Brand” section is quite transparent, stating their mission: “We at NOMC bring you a range of moto related products to suit everyone’s budget.
We know how much this sport can cost, never mind paying incredibly amounts of money for kits & clothing, so our aim is to make this industry more affordable without compromising on quality.” This commitment to affordability while maintaining quality, using “premium materials just like your main stream brands,” resonates well with consumers in a sport that can often be cost-prohibitive.
The inclusion of a “RIDER SUPPORT 2025” section for potential sponsorships also suggests a proactive engagement with the motocross community, seeking to grow their brand through athlete partnerships.
This can be a strong indicator of a brand that’s invested in the sport itself, not just selling products.
Customer testimonials are also featured prominently on the homepage, offering social proof and positive feedback regarding product durability and customer service.
These elements collectively paint a picture of a dedicated, customer-focused brand aiming to deliver value in the motocross apparel market.
91motoclothing.co.uk Features
91motoclothing.co.uk offers a robust set of features designed to cater to a diverse range of motocross and motorcycle enthusiasts, from amateur riders to those looking for casual moto-inspired streetwear.
Customization Options
One of the standout features of 91motoclothing.co.uk is their strong focus on customization.
- Semi Custom Kits: This option allows riders to select from pre-designed templates and then personalize them with their own logos, names, and numbers. This is a fantastic middle-ground for riders who want a unique look without the extensive design process of a full custom kit. It’s often more affordable than full custom options but still provides that personalized touch.
- Full Custom Kits & Clothing: For riders who want complete creative control, the full custom option allows them to design their gear from the ground up. This typically involves working with the 91motoclothing.co.uk design team to bring a unique vision to life, ensuring the gear perfectly matches their brand, team, or personal aesthetic. This level of customization is crucial for professional riders or teams looking for a distinct identity on the track.
- Shirt Printing: Beyond kits, they offer shirt printing services, which suggests the ability to customize casual wear or team merchandise with specific designs.
Product Range and Variety
The website categorizes its products clearly, making it easy for customers to find what they need.
- Moto Kits: This includes jerseys, pants, and sometimes gloves, designed specifically for motocross riding.
- Street Wear: A significant portion of their catalog is dedicated to casual clothing, including hoodies, tees, and gilets, often featuring moto-inspired graphics and branding. This caters to enthusiasts who want to show their passion off the track. Examples include the “NOMC EST22 HOODIE,” “SPEED HOODIE,” and various “MOTO TEE” designs.
- Youth Moto: A dedicated section for younger riders, including youth-sized kits, knee brace socks, and coats. This shows an understanding of the family aspect of the sport and the need for specialized gear for children.
- Track Essentials & Accessories: This category includes items vital for track days, such as knee brace socks, gilets, coats, and track ID sublimated items. They also list gloves and other accessories.
Quality and Material Claims
91motoclothing.co.uk emphasizes its commitment to quality, stating, “We use premium materials just like your main stream brands do but without the price tag 🏷️.”
- Premium Materials: This claim suggests that while their prices are competitive, they do not compromise on the durability and performance of their products. For motocross gear, material quality is paramount for comfort, protection, and longevity, especially given the harsh conditions of the sport.
- Durability: Customer testimonials frequently highlight the durability of their kits, with one reviewer stating, “kit is absolutely amazing really durable as he did fall of bike alot lol but 💯 recommend this company.” This direct feedback reinforces the brand’s claims about product robustness.
Customer Engagement and Support
The brand actively engages with its community and offers support.
- Rider Support Program: Their “RIDER SUPPORT 2025” program is a unique feature, inviting riders to apply for sponsorship. This demonstrates a commitment to supporting the sport and building relationships with riders, which can enhance brand loyalty and visibility.
- Customer Testimonials: Prominently displayed testimonials provide social proof and build trust. Reviews from “Emma Kelly,” “Caiden motocross 38,” “Wayne McCathy,” and “Amy Frearson” specifically praise quality, durability, and customer service.
- Newsletter Subscription: They offer a newsletter for promotions, new products, and sales, a standard but effective way to keep customers informed and engaged.
- Direct Contact for Support: The email address [email protected] for rider support and general inquiries indicates a direct line of communication for customer service.
Shipping and Pricing Philosophy
- Free UK Shipping: For orders over £120, customers in the UK benefit from free shipping, which is a significant saving and encourages larger purchases.
- Affordable Pricing: The brand explicitly aims to make the industry “more affordable without compromising on quality.” This pricing strategy is a core tenet of their business model, appealing to a wide range of budgets. For example, a “NOMC EST22 HOODIE” starts from £30, and a “MOTO TEE” from £22.99, which are competitive prices for branded apparel.
These features collectively position 91motoclothing.co.uk as a comprehensive provider of motocross apparel, focusing on customization, quality, affordability, and community engagement.
91motoclothing.co.uk Pros & Cons
When evaluating any online retailer, it’s essential to weigh the advantages against any potential drawbacks.
Based on looking at the 91motoclothing.co.uk website, here’s a breakdown of its apparent pros and cons:
Pros
- Affordable Pricing Strategy: The brand explicitly states its goal is to make motocross gear “more affordable without compromising on quality.” This is a significant advantage in a sport known for its high equipment costs. For example, hoodies starting from £30 and tees from £22.99 are competitive prices.
- Extensive Customization Options:
- Semi Custom Kits: Offers a great balance between personalization and ease of ordering, allowing riders to add names, numbers, and logos to pre-designed templates.
- Full Custom Kits: Provides complete design freedom for those who want a truly unique look, catering to individuals and teams alike. This level of customization is a major draw for serious riders.
- Wide Product Range: Beyond full kits, they offer a variety of:
- Streetwear: Hoodies, tees, gilets, catering to off-track style.
- Youth Gear: A dedicated section for children, including kits, socks, and coats, acknowledging the importance of equipping young riders.
- Track Essentials & Accessories: Gloves, knee brace socks, and other vital trackside items.
- Positive Customer Testimonials: The website features several glowing reviews praising the quality, durability, and customer service. Emma Kelly, for instance, highlights the “absolutely amazing, really durable” nature of their kits, while Wayne McCathy commends “top notch” customer service. This social proof builds confidence.
- Focus on Durability and Quality Materials: The brand claims to use “premium materials just like your main stream brands,” and customer feedback corroborates the durability of their products, which is crucial for motocross gear that endures falls and harsh conditions.
- Free UK Shipping Over £120: This is a clear benefit for UK customers, reducing the overall cost of larger orders and making purchases more attractive.
- Community Engagement Rider Support: The “RIDER SUPPORT 2025” program shows a commitment to supporting the motocross community and fostering relationships with riders. This can lead to increased brand loyalty and a sense of shared passion.
- Clear and Intuitive Website: The site is well-organized with easy navigation, clear product categories, and prominent display of key information like shipping offers and testimonials.
Cons
- Limited Independent Reviews Visibility: While the website displays testimonials, a quick search for independent reviews outside of their domain, on platforms like Trustpilot or Google Reviews, might not immediately yield a large volume of results. This can make it harder for new customers to verify claims from external, unbiased sources. As of my last check, a consistent pattern of external reviews is not overtly visible, which some customers might find a deterrent.
- Focus Primarily on UK Market: While they offer free UK shipping, the website doesn’t explicitly detail international shipping options or costs upfront, which might be a barrier for potential customers outside the UK. This could limit their global reach and appeal.
- Dependence on Self-Reported Quality: While they claim “premium materials” and boast positive testimonials, without detailed specifications or certifications e.g., specific fabric weight, abrasion resistance ratings, it’s harder for customers to objectively compare their “premium” claim against established, larger brands.
- Niche Market Focus: While a strength, being highly specialized in motocross apparel means their appeal might be limited to a specific audience. Those looking for a wider range of general motorcycle gear e.g., touring, road racing, vintage might need to look elsewhere.
- Lack of Detailed Sizing Charts Implied: While not explicitly a con without direct access to product pages, it’s crucial for apparel websites to have detailed sizing charts. If these are not readily available or comprehensive, it could lead to fit issues and returns, which can be inconvenient for customers.
- No Clear Return Policy Link on Homepage: While most e-commerce sites have a prominent link to their return/exchange policy in the footer or header, it’s not immediately visible on the homepage. This information is critical for consumer confidence, especially when purchasing apparel online.
In summary, 91motoclothing.co.uk presents itself as a value-driven, customer-focused brand with strong customization offerings.
Its main strength lies in its commitment to affordable, quality gear, backed by positive internal testimonials.
However, potential buyers might want to seek out more widespread independent reviews and verify shipping and return policies before making a significant purchase, especially if outside the UK.
91motoclothing.co.uk Alternatives
When considering motocross and motorcycle apparel, 91motoclothing.co.uk offers a strong value proposition, especially with its customization options and focus on affordability.
However, the market is vast, and various alternatives cater to different budgets, preferences, and levels of customization.
Here are several notable alternatives to 91motoclothing.co.uk, categorized by their strengths:
For Established Brands & Wide Selection:
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Fox Racing:
- Overview: One of the most recognizable and dominant brands in motocross. Fox offers a massive range of gear, including jerseys, pants, helmets, boots, and protection, known for cutting-edge designs and high-performance materials.
- Pros: Extensive product line, strong brand recognition, advanced technology in gear, widely available through numerous retailers.
- Cons: Often on the higher end of the price spectrum, less focus on direct individual customization.
- Why choose: If you prioritize brand prestige, professional-grade performance, and a vast selection from a trusted name.
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Thor MX:
- Overview: Another powerhouse in motocross apparel, Thor MX has a long history of equipping top riders. Their gear is known for durability, rider comfort, and stylish designs.
- Pros: Reliable quality, good balance of performance and comfort, strong professional endorsements, diverse range of collections.
- Cons: Similar to Fox, can be pricey. customization is usually limited to team orders through specific dealers.
- Why choose: For consistently high-quality, durable gear that stands up to aggressive riding, backed by decades of experience.
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Alpinestars:
- Overview: While primarily known for road racing and street gear, Alpinestars also has a significant presence in motocross with a comprehensive line of technical apparel, boots, and protection.
- Pros: Exceptional protective features, innovative designs, high-tech materials, strong reputation across all motorcycling disciplines.
- Cons: Premium pricing, less focus on stylistic customization compared to specialized MX apparel brands.
- Why choose: If maximum protection and cutting-edge technology are your top priorities, even for motocross.
For Budget-Friendly Options:
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Fly Racing:
- Overview: Fly Racing offers a broad spectrum of motocross gear, from entry-level to professional, often providing excellent value for money. They focus on accessible, durable gear for all levels of riders.
- Pros: Great price-to-performance ratio, wide range of colorways and styles, good availability.
- Cons: While good, some premium features found in top-tier brands might be absent from their most affordable lines.
- Why choose: If you’re looking for reliable, functional gear that won’t break the bank, without sacrificing too much on quality.
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O’Neal:
- Overview: A veteran in the off-road industry, O’Neal produces a wide array of motocross gear, helmets, and protection. They are known for offering solid, dependable gear at competitive prices.
- Pros: Very accessible pricing, wide product range, durable entry-level options.
- Cons: Designs can sometimes be less cutting-edge than premium brands. focus is more on utility.
- Why choose: For reliable, no-frills gear that prioritizes function and affordability, especially for newer riders or those on a tighter budget.
For Customization & Niche Brands:
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Infamous MX:
- Overview: A smaller, specialized brand that often focuses heavily on custom motocross gear. They allow riders to create highly personalized designs.
- Pros: Strong emphasis on unique, full custom designs, direct interaction with design teams.
- Cons: Potentially longer lead times due to bespoke nature, less brand recognition than major players, product range might be narrower than larger brands.
- Why choose: If your primary desire is a truly one-of-a-kind kit and you appreciate supporting smaller, specialist businesses.
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Splatshop / CustomMX:
- Overview: Websites that specialize in custom motocross graphics, plastics, and sometimes offer custom apparel. They act as a hub for personalization beyond just clothing.
- Pros: Unparalleled customization for bike aesthetics, often partner with apparel manufacturers for complete custom looks.
- Cons: May require coordinating with multiple vendors for a full custom kit and bike graphics. apparel options might be generic.
- Why choose: If you want your entire motocross setup—bike and rider—to have a cohesive, custom look.
How They Compare to 91motoclothing.co.uk:
- 91motoclothing.co.uk’s Niche: 91motoclothing.co.uk positions itself uniquely by offering affordable custom and semi-custom options directly to consumers, combined with a range of streetwear. This combination of affordability and personalization is its strongest competitive edge, especially when compared to major brands that offer limited direct customization.
- Price Point: 91motoclothing.co.uk seems to sit comfortably in the mid-to-budget range, often offering custom capabilities at prices similar to or even below non-custom gear from larger brands.
- Customization: Its custom and semi-custom offerings are a direct alternative to working with smaller, specialist custom design houses, providing a more streamlined experience than many large brands.
- Market Focus: While global brands target a worldwide market, 91motoclothing.co.uk appears to have a stronger focus on the UK market, with free UK shipping highlighting this.
Ultimately, the best alternative depends on individual priorities.
If you value established brands, cutting-edge technology, and a massive retail presence, Fox, Thor, and Alpinestars are top contenders.
If budget and good value are key, Fly Racing and O’Neal are excellent choices.
However, if personalized designs and a direct, affordable custom experience are paramount, then 91motoclothing.co.uk stands out, and smaller custom houses like Infamous MX or dedicated graphics sites are also worth exploring.
How to Order from 91motoclothing.co.uk
Based on the information available on the 91motoclothing.co.uk website, the ordering process appears straightforward and standard for an e-commerce platform.
Here’s a step-by-step guide on how you would typically place an order:
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Browse the Catalog:
- Start by navigating through the main menu. You’ll see categories like “CATALOG,” “SEMI CUSTOM,” “FULL CUSTOM,” “YOUTH MOTO,” “STREET WEAR,” “OUTLET,” and “TRACK ACCESSORIES.”
- Click on the category that interests you. For example, if you’re looking for a new jersey and pants, you might click on “SEMI CUSTOM” or “FULL CUSTOM” if you want a personalized kit, or “CATALOG” for general items.
- If you’re interested in casual wear, “STREET WEAR” would be your destination, where you’d find items like “NOMC EST22 HOODIE” or “MOTO TEE.”
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Select Your Product:
- Once in a category, browse through the available products. Each product listing will typically show an image, a brief description, and the price e.g., “From £30” for a hoodie, “Regular price £24.99” for youth knee brace socks.
- Click on the product you’re interested in to view its dedicated product page. This page should provide more details, such as:
- Multiple product images from different angles.
- A more detailed description of the item’s features, materials, and benefits.
- Available sizes e.g., S, M, L, XL for apparel.
- Color options, if applicable.
- Price.
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Choose Options and Add to Cart:
- On the product page, select your desired size and color from the dropdown menus or radio buttons.
- For Custom/Semi-Custom Items: This step will be crucial.
- The website mentions “Able to order kits online very easy and send logos and name and number to get put into the Jersey absolutely awesome” in testimonials. This implies there will be a process, either directly on the product page via text fields for names/numbers or an upload option for logos, or instructions to email these details after purchase. You’ll need to follow the specific instructions provided on the custom product pages.
- It’s highly likely for semi-custom kits, you’ll select a base design and then input your personalization details. For full custom, there might be a separate consultation process initiated after expressing interest or placing an initial order.
- Once you’ve selected all necessary options, click the “Add to Cart” button.
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Review Your Cart:
- After adding items, a pop-up might appear, or you’ll be redirected to your shopping cart page.
- On the cart page, review all the items you’ve added, their quantities, and the total cost. This is also where you would typically apply any discount codes if you have one.
- Confirm that all custom details names, numbers, logos are correctly noted if you’re ordering personalized items.
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Proceed to Checkout:
- Once satisfied with your cart, click the “Checkout” button.
- You will be prompted to enter your:
- Shipping Information: Name, address, phone number, and email. Ensure this is accurate for delivery.
- Shipping Method: Based on the homepage, “FREE UK SHIPPING OVER £120” is available. For orders under £120 or international orders if offered, you’ll see other shipping options and associated costs.
- Payment Information: You’ll need to enter your credit/debit card details or select an alternative payment method e.g., PayPal, if available. The website is likely to use a secure payment gateway.
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Confirm Order:
- Review all your details one last time – shipping address, selected items, and total price.
- Click the “Place Order” or “Confirm Purchase” button.
- You should receive an order confirmation email shortly after, summarizing your purchase and providing an order number. Keep this email for your records.
Important Considerations for Custom Orders:
- Communication: For full custom or complex semi-custom orders, be prepared for potential follow-up communication from 91motoclothing.co.uk regarding design proofs or clarification on your personalization requests. The “RIDER SUPPORT 2025” section mentions they “always reply to these emails and we will email you back discuss further” for sponsorships, suggesting they are responsive.
- Lead Times: Custom orders typically have longer lead times than off-the-shelf items, as they involve design, approval, and production phases. While not explicitly stated on the homepage, this is a common practice for custom apparel.
By following these steps, you should be able to successfully navigate the ordering process on 91motoclothing.co.uk and acquire your desired motocross apparel.
91motoclothing.co.uk Pricing
Based on the products prominently displayed on the homepage and general claims of affordability, 91motoclothing.co.uk positions itself as a competitive option in the motocross apparel market, aiming to provide quality without the premium price tag often associated with major brands.
Here’s a breakdown of what we can infer about their pricing structure:
General Pricing Philosophy
The brand’s “About The Brand” section clearly states their mission: “We know how much this sport can cost, never mind paying incredibly amounts of money for kits & clothing, so our aim is to make this industry more affordable without compromising on quality.” This suggests a commitment to:
- Value for Money: Offering products that are durable and well-made but at a more accessible price point than leading international brands.
- Cost-Effectiveness: Making motocross participation more feasible for a wider audience, from beginners to seasoned riders.
Example Price Points from homepage:
Looking at specific items mentioned on their homepage provides concrete examples of their pricing:
-
Hoodies:
- NOMC EST22 HOODIE: From £30
- SPEED HOODIE: From £30
- NOMC DRIP HOODIE: From £30
- MOTO HOODIE: From £30
- MOTO GIRL HOODIE: From £35
- MOTO MOM HOODIE: Regular price £40
- Analysis: These prices for branded hoodies are quite competitive. A typical high-quality branded hoodie from a mainstream fashion or sports brand can range from £40-£80, making 91motoclothing.co.uk’s offerings attractive for streetwear or casual wear.
-
T-Shirts:
- MOTO TEE: From £22.99
- DRIPP TEE: From £22.99
- MOTO GIRL TEE: From £22.99
- Track Tee Summer: From £21.99
- Analysis: T-shirt prices are also very reasonable, often sitting below what major motocross brands charge for their casual tees.
-
Outerwear:
- NinetyOne Gilet: Regular price £40
- NinetyOne Coat: From £40
- NinetyOne DRIMAC: On sale from £55 Regular price not shown, but “on sale” implies a higher original price
- Youth NinetyOne Coat: Regular price £36
- Analysis: These prices for jackets and gilets are generally considered budget-friendly, especially for specialized sports outerwear.
-
Accessories & Youth Gear:
- Youth Knee Brace Sock: Regular price £24.99
- Knee Brace Sock: Regular price £26.99
- Track ID SUBLIMATED: Regular price £16.50
- Youth Trackside Bundle: Regular price £125.50
- Trackside Bundle: From £135.99
- Analysis: These prices for specific track essentials and youth bundles also appear to align with their affordability goal, offering good value, especially for items like knee brace socks which are crucial but can be pricey. Bundles are also a good way to save money on multiple items.
Custom vs. Off-the-Shelf Pricing:
While specific prices for “SEMI CUSTOM” and “FULL CUSTOM” kits are not listed on the homepage, it can be inferred that:
- Semi Custom Kits: These will likely be priced higher than standard off-the-shelf items but significantly less than full custom designs from premium brands. Their appeal is offering personalization at an accessible point.
- Full Custom Kits: These represent the top tier of their pricing, due to the extensive design work and individualized production. However, consistent with their philosophy, they aim to be more affordable than competitor full custom services. Customer testimonials e.g., “Able to order kits online very easy and send logos and name and number to get put into the Jersey absolutely awesome” suggest the process is straightforward and presumably cost-effective.
Discounts and Promotions:
- The presence of an “OUTLET” section indicates they offer discounted items, providing even more budget-friendly options.
- The “NinetyOne DRIMAC On sale from £55” example shows they run sales.
- They encourage newsletter sign-ups for “Promotions, new products and sales,” implying regular deals are available.
Shipping Costs:
- Free UK Shipping Over £120: This is a key pricing element. For UK customers making a substantial purchase e.g., a full kit or several items, the elimination of shipping costs adds significant value. This can make their overall price more attractive than competitors who might have lower initial product prices but higher shipping fees.
Conclusion on Pricing:
91motoclothing.co.uk appears to deliver on its promise of affordability.
Their pricing for individual streetwear items, accessories, and even youth bundles is highly competitive.
While exact figures for custom kits require delving deeper into their product pages, their stated mission and customer testimonials strongly suggest that they maintain this value-for-money approach across all their offerings, making them an attractive option for budget-conscious motocross enthusiasts seeking quality gear.
How to Cancel 91motoclothing.co.uk Order
Based on the information available on the 91motoclothing.co.uk homepage, there isn’t an explicit, step-by-step guide on how to cancel an order directly provided. Most e-commerce websites typically outline their cancellation policy within their “Terms and Conditions,” “FAQ,” or a dedicated “Returns/Cancellations” section, usually linked in the footer. Since these specific links are not immediately visible on the homepage, the most direct and reliable method to cancel an order would involve contacting their customer service directly.
Here’s the general approach you would take, based on common e-commerce practices and the information provided by 91motoclothing.co.uk:
-
Act Immediately:
- If you decide to cancel an order, do so as quickly as possible after placing it. The window for cancellation is often very short, especially before an order is processed for shipping or, in the case of custom items, before design work or production begins.
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Locate Contact Information:
- The most direct contact method mentioned on their homepage is through their email address:
[email protected]
. - While not explicitly stated as a general customer service email, the “RIDER SUPPORT 2025” section states, “Please contact us via email: [email protected]… We always reply to these emails and we will email you back discuss further.” This suggests their email is a primary channel for communication and inquiries.
- The most direct contact method mentioned on their homepage is through their email address:
-
Draft Your Cancellation Email:
-
When emailing them, include the following crucial information to expedite the process:
- Subject Line: Make it clear and concise, e.g., “Order Cancellation Request – “
- Your Full Name: The name used on the order.
- Order Number: This is the most critical piece of information. You would have received this in your order confirmation email immediately after purchase.
- Date of Order: Helps them locate your order quickly.
- Reason for Cancellation Optional but helpful: While not always required, providing a brief reason can sometimes help, e.g., “ordered wrong size,” “changed mind,” or “no longer needed.”
- Clear Request: Explicitly state that you wish to cancel the order.
-
Example Email Draft:
Subject: Order Cancellation Request - #123456 Your Order Number Dear 91motoclothing.co.uk Customer Service, I am writing to request the cancellation of my recent order, #, placed on . My full name is . Please confirm that my order has been successfully canceled and that I will not be charged, or that a full refund will be processed if payment has already been taken. Thank you for your assistance. Sincerely,
-
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Monitor Your Email for Confirmation:
- After sending your cancellation request, keep an eye on your inbox including your spam folder for a response from 91motoclothing.co.uk. They should confirm whether the cancellation was successful or if the order has already been processed beyond the point of cancellation.
- If a refund is due, they should also provide information on when to expect it to be processed back to your original payment method.
- Customization Impact: If your order involves “SEMI CUSTOM” or “FULL CUSTOM” kits, the ability to cancel might be severely limited once design work has started or production has begun. Custom items are typically non-refundable or non-cancellable once they enter the production phase because they are made specifically for you and cannot be resold.
- Policy Review: While not immediately evident, always check the full “Terms and Conditions” or “Returns Policy” pages once you find them on their site usually in the footer for precise details on cancellation windows and policies, especially for custom items.
In summary, for canceling an order with 91motoclothing.co.uk, direct and swift communication via email to [email protected]
is your best course of action.
Be sure to include all relevant order details to facilitate a quick resolution.
91motoclothing.co.uk vs. Competitors
When evaluating 91motoclothing.co.uk against its competitors, it’s crucial to consider various factors such as product range, quality, pricing, customization capabilities, and brand reputation.
The motocross apparel market is diverse, ranging from global giants to specialized custom shops.
91motoclothing.co.uk’s Core Strengths:
-
Affordable Quality: Their explicit aim to provide “premium materials just like your main stream brands do but without the price tag” is a significant differentiator. They target the rider who wants good quality and durability without the high cost associated with top-tier brands.
- Versus Premium Brands e.g., Fox Racing, Thor MX, Alpinestars: These brands are at the pinnacle of performance and protection, often sponsoring professional riders and investing heavily in R&D. Their gear often features the latest technological advancements. However, this comes at a premium price. 91motoclothing.co.uk offers a more budget-friendly entry point, potentially making motocross more accessible without sacrificing functional quality. While a Fox jersey might cost £60-£80, 91motoclothing.co.uk’s likely equivalent would be significantly less, especially for customized options.
- Versus Budget Brands e.g., O’Neal, Fly Racing: These brands also focus on affordability and offer solid entry-level to mid-range gear. 91motoclothing.co.uk competes well here, particularly by offering customization at a similar or even lower price point than these brands’ standard non-custom kits.
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Customization Focus: The availability of “SEMI CUSTOM” and “FULL CUSTOM KITS & CLOTHING” is a major competitive advantage. Many large brands only offer limited customization e.g., adding a name and number to a stock jersey, or full custom options are reserved for professional teams or through a complex, expensive process.
- Versus Custom Specialists e.g., smaller print shops, bespoke gear makers: 91motoclothing.co.uk is in direct competition with these smaller, niche providers. Its website suggests a more streamlined online ordering process for semi-custom kits, which might be more user-friendly than some bespoke services that require extensive offline communication. They also appear to offer a wider range of standard apparel beyond just custom kits.
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Streetwear Integration: The inclusion of a robust “STREET WEAR” line hoodies, tees, gilets with moto-inspired designs sets them apart from many traditional motocross gear manufacturers who focus almost exclusively on race wear. This broadens their appeal to everyday enthusiasts.
- Versus General Lifestyle Brands: While not competing with major fashion brands, they carve out a niche for moto lifestyle apparel, often at more competitive prices than the casual wear lines of major MX brands.
-
UK-Centric Approach: The offer of “FREE UK SHIPPING OVER £120” strongly indicates a primary focus on the UK market.
- Versus International Retailers: For UK customers, this eliminates a significant cost barrier often imposed by international shipping from larger global brands or retailers. This local advantage can be a powerful draw for domestic buyers.
Areas Where Competitors May Have an Edge:
- Brand Recognition & Heritage: Established brands like Fox, Thor, and Alpinestars have decades of history, global recognition, and strong associations with top-tier athletes. 91motoclothing.co.uk, being a newer brand “NOMC EST22”, still needs to build that level of widespread trust and prestige.
- Retail Network & Accessibility: Larger brands have extensive retail networks, allowing customers to physically try on gear before buying. 91motoclothing.co.uk operates as an online-only retailer, which means customers rely on sizing charts and reviews, potentially leading to returns if fit is an issue.
- Technological Innovation & R&D: Premium brands often invest heavily in research and development, leading to patented technologies in ventilation, impact protection, and material science that might not be replicated by smaller, more affordable brands.
- Full Product Ecosystem: Major brands often offer a complete ecosystem of products, including helmets, boots, goggles, and protective gear, all designed to integrate seamlessly. 91motoclothing.co.uk focuses primarily on apparel kits, streetwear, gloves, and some track accessories, leaving customers to source other crucial protective items elsewhere.
Summary of Competition:
91motoclothing.co.uk is strategically positioned as a value-driven custom motocross apparel provider with a strong streetwear component, particularly appealing to the UK market.
- If your priority is top-of-the-line performance, advanced protection, and brand prestige, major players like Fox Racing, Thor MX, or Alpinestars might be preferable, albeit at a higher cost.
- If you seek basic, reliable gear at the lowest possible price, brands like O’Neal or Fly Racing are strong contenders.
- However, if you are looking for high-quality, durable gear that offers significant customization options at an affordable price, and you appreciate a brand focused on community engagement and local service for UK customers, then 91motoclothing.co.uk presents a very compelling alternative that fills a specific gap in the market. Their focus on making the sport more affordable through smart pricing and custom solutions is their key competitive advantage.
91motoclothing.co.uk Customer Support
Based on the information presented on the 91motoclothing.co.uk homepage, their approach to customer support appears to be primarily driven by direct email communication and a commitment to responsiveness.
While not a multi-channel support system with live chat or dedicated phone lines, the emphasis on direct communication suggests a personalized approach.
Key Aspects of Customer Support:
-
Primary Contact Method: Email [email protected]
- The most prominent contact detail on the homepage is their email address:
[email protected]
. This is explicitly stated in the “RIDER SUPPORT 2025” section as the contact point for potential sponsorships, with a reassuring note: “We always reply to these emails and we will email you back discuss further.” - Implication: This suggests that this email address serves as the primary channel for all inquiries, including customer service, order status, product questions, returns, and general feedback. For a smaller or specialized brand, direct email communication can often lead to more detailed and personalized responses than automated systems.
- The most prominent contact detail on the homepage is their email address:
-
Commitment to Responsiveness:
- The phrase “We always reply to these emails” is a strong indicator of their commitment to customer communication. In the world of online retail, a prompt and reliable response time is crucial for customer satisfaction. This claim, if consistently met, would be a significant positive for their customer support.
-
Feedback Through Testimonials:
- The testimonials section implicitly speaks to their customer service. For instance, Wayne McCathy states, “customer service is top notch!” This direct customer feedback, while self-selected by the website, points towards positive experiences with their support team. This qualitative data suggests that when customers do interact with support, the experience is generally positive.
-
Absence of Other Direct Support Channels:
- There is no visible phone number, live chat widget, or dedicated support portal/ticketing system mentioned on the homepage. While not necessarily a negative, this means customers rely solely on email for direct communication. For urgent issues, this could potentially be slower than a phone call or live chat.
- However, many smaller e-commerce businesses opt for email as it allows for detailed records of conversations, efficient handling of multiple inquiries, and the ability to include relevant links or attachments e.g., order confirmations, photos for returns.
How to Engage with 91motoclothing.co.uk Customer Support:
- For General Inquiries: Send an email to
[email protected]
. Be clear and concise in your subject line and message. - For Order-Specific Issues e.g., cancellation, returns, tracking: Include your order number, full name, and the date of your order in the email. This will help them quickly identify your transaction.
- For Custom Order Details: If you have questions about design proofs or the customization process, email them with your order details or inquiry specifics.
- For Rider Sponsorship Inquiries: As clearly stated on the site, use the
[email protected]
email.
Potential Considerations:
- Response Time Expectations: While they claim to “always reply,” the actual response time can vary based on volume and time of day. It’s reasonable to expect a response within 24-48 business hours.
- Complexity of Issues: For highly complex issues requiring immediate resolution e.g., a delivery problem happening right now, email might feel less direct than a phone call. However, for most common queries related to online orders, email is highly effective.
- Language: Given it’s a UK-based company, support will be in English.
In conclusion, 91motoclothing.co.uk appears to prioritize straightforward, responsive email-based customer support.
The positive testimonials regarding “top notch” customer service, combined with their stated commitment to replying to emails, suggest that despite limited channels, they aim to provide effective and helpful assistance to their customers.
This personalized approach through email can often build stronger customer relationships compared to more automated systems.
Frequently Asked Questions
Is 91motoclothing.co.uk a legitimate website?
Based on looking at the website, 91motoclothing.co.uk appears to be a legitimate online retailer specializing in motocross and motorcycle apparel.
They display products, pricing, customer testimonials, and clear contact information, all indicative of a genuine e-commerce operation.
What kind of products does 91motoclothing.co.uk sell?
91motoclothing.co.uk sells a range of motocross and motorcycle-related products, including semi-custom and full-custom kits jerseys and pants, streetwear hoodies, tees, gilets, youth moto gear, track accessories gloves, knee brace socks, and outerwear.
Does 91motoclothing.co.uk offer custom motocross gear?
Yes, 91motoclothing.co.uk offers both “SEMI CUSTOM” kits, where you can personalize pre-designed templates with your name/number/logos, and “FULL CUSTOM KITS & CLOTHING” for a completely bespoke design.
What is the price range of products on 91motoclothing.co.uk?
Products on 91motoclothing.co.uk generally fall into an affordable to mid-range price bracket, with hoodies starting from £30 and tees from £22.99. Their stated mission is to offer quality products without the high price tag of mainstream brands.
Is there free shipping available on 91motoclothing.co.uk?
Yes, 91motoclothing.co.uk offers free UK shipping for orders over £120.
How can I contact 91motoclothing.co.uk customer service?
You can contact 91motoclothing.co.uk customer service primarily via email at [email protected]
. They state that they “always reply to these emails.”
Does 91motoclothing.co.uk ship internationally?
The website prominently mentions “FREE UK SHIPPING OVER £120,” suggesting a primary focus on the UK market.
International shipping options or costs are not explicitly detailed on the homepage, so it’s advisable to contact them directly for international shipping inquiries.
Are the products on 91motoclothing.co.uk durable?
Based on customer testimonials displayed on their website, the products are described as “absolutely amazing, really durable.” One review specifically mentions a kit holding up well despite multiple falls. Jasminegift.com Reviews
Can I return items to 91motoclothing.co.uk?
While a specific return policy link isn’t immediately visible on the homepage, most e-commerce sites have one.
It is best to contact [email protected]
directly to inquire about their return and exchange policy before making a purchase, especially for custom items which often have different return rules.
How long does it take for 91motoclothing.co.uk to ship orders?
Shipping times are not specified on the homepage.
Standard UK shipping times for stock items typically range from 3-5 business days.
For custom items, production and shipping times would likely be longer.
It’s best to check individual product pages or contact customer service for specific estimates.
Does 91motoclothing.co.uk offer youth sizes?
Yes, 91motoclothing.co.uk has a dedicated “YOUTH MOTO” section, offering products like youth kits, knee brace socks, and coats specifically designed for younger riders.
Are there any sales or outlet sections on the website?
Yes, the website features an “OUTLET” section, indicating that they offer discounted or sale items.
They also mention that signing up for their newsletter will provide information on “Promotions, new products and sales.”
Can I get sponsored by 91motoclothing.co.uk?
Yes, 91motoclothing.co.uk has a “RIDER SUPPORT 2025” program. Account.mypaymentvault.com Reviews
They invite riders to contact them via [email protected]
with information about themselves and why they think they should be sponsored.
What payment methods does 91motoclothing.co.uk accept?
While not explicitly stated on the homepage, most e-commerce sites accept major credit/debit cards Visa, Mastercard, etc. and often popular digital payment platforms like PayPal.
You would typically see the accepted payment logos at the bottom of the page or during the checkout process.
Does 91motoclothing.co.uk have physical stores?
Based on the website’s presentation, 91motoclothing.co.uk appears to be an online-only retailer, as there is no mention of physical store locations.
How do I provide my logos for a custom kit?
The testimonials mention that customers can “send logos and name and number to get put into the Jersey.” This implies a process where you’ll either upload files during the order or be instructed to email them after your purchase.
Specific instructions would be found on the custom product pages.
What if I need to cancel an order after placing it?
You should contact 91motoclothing.co.uk immediately via email at [email protected]
with your order number and request for cancellation.
The ability to cancel depends on whether the order has already been processed or, for custom items, if production has begun.
Are 91motoclothing.co.uk products suitable for professional riders?
While their products are described as using “premium materials” and being durable, specific suitability for professional riders would depend on the rider’s individual needs and the demands of their racing level.
The brand states it uses materials “just like your main stream brands,” implying a competitive level of quality. Artmartialclothing.com Reviews
Does 91motoclothing.co.uk offer bundles?
Yes, the website lists “Youth Trackside Bundle” and “Trackside Bundle” which typically offer multiple items at a combined, often discounted, price compared to buying them individually.
How can I stay updated on new products and promotions from 91motoclothing.co.uk?
You can subscribe to their newsletter directly on their homepage.
They promise to send “Promotions, new products and sales. Directly to your inbox.”
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