4dcontrols.com.au Reviews

Based on checking the website, 4dcontrols.com.au primarily operates as a supplier of surplus and used industrial automation, control, and monitoring equipment.

They cater to sectors like industrial and mining, offering alternatives to new parts, including Programmable Logic Controllers PLCs, Human-Machine Interfaces HMIs, AC/DC Drives, and various other automation components.

Their business model centers on providing cost-effective solutions and alternatives for new, older, or obsolete parts, with a stated mission to be a preferred supplier in the automation equipment industry.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

4dcontrols.com.au Review & First Look

When you first land on 4dcontrols.com.au, it’s clear they mean business in the industrial automation space. The site immediately highlights key selling points: “Next Day Dispatch,” “Two Year Warranty,” and “Free Shipping Available.” These are strong signals, especially for B2B transactions where downtime is costly. The navigation is straightforward, with “All Products” and “Categories” leading the way, making it easy to dive into their extensive inventory.

Initial Impressions on Usability and Design

The website’s design leans towards functionality rather than flash.

It’s clean, with a clear layout that prioritizes product discovery.

• Search Functionality: A prominent search bar allows for quick lookups, crucial when dealing with specific part numbers or brands.
• Categorization: Products are logically grouped into categories like “PLC Power Supplies,” “HMI & Operator Interface,” and “AC Drives,” simplifying the browsing experience.
• Information Accessibility: Key information like contact details +61 2 4016 0268, currency options AU$, CA$, €, £, US$, and shipping locations Australia, United States are easily visible at the top.

Target Audience and Value Proposition

4D Controls clearly targets businesses, engineers, and maintenance professionals in the industrial and mining sectors who need reliable, cost-effective automation parts. Their value proposition hinges on:

• Cost Savings: Providing used and surplus parts as a cheaper alternative to new.
• Availability of Obsolete Parts: Crucial for older systems where new components might be hard to find.
• Reliability: Backed by a two-year warranty and a commitment to quality.

4dcontrols.com.au Pros & Cons

Delving into the specifics, 4dcontrols.com.au presents a compelling case for industrial buyers, but like any service, it has its areas of strength and potential limitations.

Understanding these can help you make an informed decision.

The Upsides: What 4D Controls Gets Right

4D Controls appears to have built its foundation on several key strengths that resonate well with its target market.

• Extensive Inventory of Industrial Automation Parts: The website boasts a vast array of categories, including PLCs, HMIs, drives, sensors, relays, and circuit breakers. This breadth of products is critical for industries that rely on a diverse range of components.
  • Specific examples: They list “PLC Power Supplies,” “PLC Processors,” “PLC Communication Modules,” and various “Input, Output & I/O Modules.” This specificity indicates a deep inventory.
• Focus on Surplus & Used Equipment: This is their core differentiator, providing a highly cost-effective solution for businesses. In an environment where new industrial parts can be extremely expensive, sourcing reliable used components offers significant budget advantages.
  • Cost Efficiency: Businesses can significantly reduce operational expenditure by opting for quality used parts instead of brand-new ones, potentially saving 30-70% on component costs, based on industry averages for used industrial equipment.
• Two-Year Warranty: This is a substantial guarantee for used equipment. A two-year warranty on surplus parts instills confidence, mitigating the perceived risk often associated with non-new items. It suggests rigorous testing and quality control processes are in place.
  • Risk Mitigation: For critical industrial operations, a robust warranty like this is paramount, ensuring continuity and reducing unexpected breakdowns.
• Global Shipping from Multiple Locations: With dispatch from both Australian and United States locations, 4D Controls can serve a broad international customer base efficiently. This global reach is a major advantage for multinational corporations or those in remote locations.
  • Faster Delivery: Having multiple dispatch points can lead to reduced shipping times and costs, particularly for international orders.
• Next Day Dispatch: For industrial environments, every hour of downtime translates to significant financial losses. The promise of “Next Day Dispatch” is a powerful commitment to minimizing these delays, critical for emergency replacements.
  • Reduced Downtime: Quick dispatch is a huge benefit for maintenance teams trying to get machinery back online.
• Dedicated Repair Services: Beyond just selling parts, 4D Controls offers repair services. This creates a full-circle solution, allowing customers to repair existing faulty equipment rather than always having to replace it, further extending the lifecycle of their assets.
  • Sustainability and Cost Savings: Repairing rather than replacing is both environmentally friendly and economically smart.

The Downsides: Areas for Consideration

While strong, there are a few aspects where potential buyers might want to seek more information or consider alternative approaches.

• Dependence on Used/Surplus Stock: While a “pro” for cost, it can be a “con” for consistency. The availability of specific parts depends on what’s currently in their surplus network. This means certain highly specialized or very rare components might not always be in stock.
  • Potential for Inconsistent Availability: Customers might need to wait for stock to become available or consider alternative part numbers.
• Lack of Public Customer Reviews on Site: While the website doesn’t feature visible customer reviews or testimonials directly on product pages, this isn’t necessarily a red flag, but it does mean potential buyers need to look elsewhere for third-party validation.
  • Limited Social Proof: New customers might seek independent reviews on platforms like Google, Trustpilot, or industry forums to gauge overall satisfaction and reliability.
• Focus on Industrial Sector Niche: Their specialization is excellent for industrial clients, but it means they are not a general electronics supplier. Individuals or businesses looking for consumer-grade electronics or different types of components would need to look elsewhere.
  • Niche Market: This isn’t a “downside” for their target audience, but important to note for those outside the industrial automation sector.
• Pricing Transparency: While they offer cost-effective alternatives, the website doesn’t display pricing for individual products upfront. Customers are likely required to “request a quote” or contact them directly, which can add a step to the purchasing process.
  • Additional Step in Procurement: For quick comparisons, not having immediate price visibility might be a minor inconvenience for some buyers, though common in B2B industrial sales.

4dcontrols.com.au Alternatives

While 4dcontrols.com.au offers a solid proposition for industrial automation equipment, especially for surplus and used parts, the market for industrial components is vast.

Depending on your specific needs—whether you prioritize brand new, highly specialized, or local availability—several alternatives might come into play. Msccruisesusa.com Reviews

For New & Current Generation Parts:

If your priority is brand-new, cutting-edge automation equipment directly from manufacturers or authorized distributors, these are some key players:

• Rockwell Automation Allen-Bradley: A global leader in industrial automation and information products.
  • Key Offerings: PLCs CompactLogix, ControlLogix, HMIs PanelView, drives, and comprehensive industrial software.
  • Pros: Latest technology, extensive support, global presence, large ecosystem.
  • Cons: Higher price point, specialized distribution network.
• Siemens Industry: Another industrial giant, particularly strong in Europe and Asia, offering a wide range of automation and digitalization solutions.
  • Key Offerings: SIMATIC PLCs, SINAMICS drives, Totally Integrated Automation TIA Portal software.
  • Pros: Robust, reliable, widely used in various industries, strong R&D.
  • Cons: Complex product lines, can be expensive.
• Schneider Electric: Known for its energy management and automation solutions.
  • Key Offerings: Modicon PLCs, TeSys motor control, EcoStruxure architecture.
  • Pros: Focus on energy efficiency, strong in building automation and power distribution.
  • Cons: May require specialized training for their proprietary systems.

For Surplus & Used Parts Similar to 4D Controls:

If the cost-effectiveness and availability of obsolete parts are your main drivers, similar businesses exist that specialize in the secondary market.

• Radwell International: A major global player in industrial automation, offering new, used, and repaired parts. They have a massive inventory.
  • Key Offerings: New, used, and repaired PLCs, drives, HMIs, sensors from hundreds of manufacturers.
  • Pros: Huge inventory, repair services, international presence.
  • Cons: Inventory can fluctuate for specific used parts.
• Automation Direct: While they also sell new products, they are known for offering very competitive pricing on a range of automation components.
  • Key Offerings: PLCs, HMIs, VFDs, sensors, and components, often under their own private labels or lesser-known brands.
  • Pros: Cost-effective new parts, strong technical support, good for budget-conscious new purchases.
  • Cons: May not carry all major brands, less focus on used/obsolete.
• eBay / Industrial Automation Marketplaces: For a truly decentralized approach, marketplaces like eBay can yield results, though quality control and warranty are highly variable by seller.
  • Key Offerings: Highly diverse range of new, used, and refurbished parts from individual sellers and small businesses.
  • Pros: Potentially very low prices, rare finds.
  • Cons: No consistent warranty, risk of counterfeit or faulty parts, requires due diligence on the buyer’s part.

For Specialized Repair Services:

If your primary need is to repair existing components rather than replace them, focusing on dedicated repair shops can be beneficial.

• ERD Ltd.: Specializes in industrial electronic repair for thousands of different manufacturers.
  • Key Offerings: Component-level repair of PLCs, drives, HMIs, servo controls, power supplies.
  • Pros: Expert repair knowledge, cost-effective alternative to replacement, quick turnaround times.
  • Cons: Shipping time for repairs, not a source for new parts.

Choosing the right alternative depends on your immediate needs, budget, and tolerance for risk.

4dcontrols.com.au Pricing

When it comes to pricing on 4dcontrols.com.au, it’s clear that their business model, typical for the industrial surplus market, doesn’t involve displaying immediate, open pricing on product pages.

Instead, their system is geared towards direct inquiry, which is common for B2B transactions involving specialized or used equipment.

Why Direct Inquiry for Pricing?

There are several strategic reasons why 4D Controls and similar suppliers opt for this approach:

1. Variable Condition & Rarity: Used and surplus parts often have varying conditions e.g., “used,” “refurbished,” “new in box but old stock”. Their rarity and demand can also fluctuate significantly. Displaying a single price might not accurately reflect these nuances.
2. Negotiation Potential: In the B2B space, particularly for bulk orders or long-term partnerships, direct negotiation is common. This allows for customized pricing based on volume, client history, or specific project needs.
3. Competitive Intelligence: By not publicly listing prices, they keep their competitive edge, making it harder for competitors to benchmark their offerings directly.
4. Value-Added Services: The price might not just be for the part. it could include value-added services like the two-year warranty, technical support, or expedited shipping. Direct contact allows them to bundle and explain these benefits.
5. Obsolete Parts Market: For obsolete parts, the price is heavily influenced by current market scarcity and demand. These prices can change rapidly, making fixed online pricing impractical.

How to Get a Price from 4D Controls

Based on the website’s structure, customers will typically need to:

• “Request a Quote” Button: This is the most common method for industrial suppliers. You would select the parts you’re interested in and then use a “Request a Quote” feature. This often involves filling out a form with your contact details and the specific items/quantities you need.
• Direct Phone Call: The website prominently features a phone number: +61 2 4016 0268. For immediate inquiries or complex requirements, a direct call allows for real-time discussion and potentially quicker quotes.
• Email Inquiry: Similar to phone, emailing their sales team directly is another effective way to get pricing, especially if you need to attach specifications or part lists.

What to Expect After Inquiry

Once you initiate contact for a quote, you can typically expect:

• Personalized Response: A sales representative will likely get back to you with pricing, availability, and lead times.
• Volume Discounts: If you’re purchasing multiple units of the same item or a large package of diverse items, inquire about potential volume discounts.
• Shipping Costs: Clarify shipping costs, especially if you’re outside Australia or the US, as these can significantly impact the total landed cost.
• Payment Terms: Discuss payment options, which often include bank transfers or credit accounts for established businesses.

While the lack of upfront pricing might add a step to the initial browsing experience, it’s a standard practice in this specialized industrial market, allowing for flexible pricing based on unique circumstances and the specific value proposition for used and surplus parts. Royaura.com Reviews

How to Work with 4dcontrols.com.au

Engaging with 4dcontrols.com.au is designed to be a streamlined process, particularly for B2B clients seeking industrial automation components.

Understanding their operational flow, from inquiry to delivery, can help you navigate their services effectively.

The Buying Process: From Search to Purchase

The core of 4D Controls’ service is buying surplus and used automation parts. Here’s a typical flow:

1. Product Search:
   • Website Navigation: Start by browsing their “All Products” section or specific “Categories” e.g., “PLC Processors,” “HMI & Operator Interface”.
   • Search Bar: Utilize the search function at the top of the page. This is particularly effective if you have specific part numbers e.g., “1756-L61” or manufacturer names in mind.
   • Availability Check: While browsing, you’ll see listings for various parts. The website doesn’t show real-time stock levels directly on every listing, but you’ll likely need to proceed to an inquiry.
2. Inquiry/Quote Request:
   • Once you’ve identified a part you need, the next step is to contact them for pricing and availability. This is typical for industrial parts, especially used ones.
   • Methods: Use the contact form, email address, or the direct phone number provided on their website +61 2 4016 0268. Be prepared to provide the part number, quantity, and your shipping location.
   • Timeliness: Expect a prompt response, as quick turnaround is often critical in industrial settings.
3. Quotation & Confirmation:
   • 4D Controls will provide a detailed quote, including the part price, shipping costs, and an estimated lead time.
   • Review: Carefully review the quote for accuracy, ensuring the correct part number, condition, and warranty details are specified.
4. Order Placement & Payment:
   • Upon accepting the quote, you’ll proceed with placing the order.
   • Payment Terms: For businesses, payment options typically include bank transfer EFT/wire transfer or, for established accounts, potentially credit terms. Confirm their accepted payment methods.
5. Dispatch & Shipping:
   • 4D Controls advertises “Next Day Dispatch,” which is a significant advantage for urgent needs. This means once payment is confirmed, your order should be processed and shipped quickly.
   • Tracking: You should receive tracking information once your order leaves their Australian or United States facilities.
   • Free Shipping: Note their “Free Shipping Available” offer, and clarify if your order qualifies during the quote process.

Selling Your Surplus Equipment

4D Controls also offers a service to “Sell” your surplus or unused automation equipment.

This can be an excellent way for businesses to monetize old inventory.

1. Initiate Contact: Head to their “Sell” section on the website.
2. Provide Details: You’ll likely need to provide:
   • List of Equipment: Brands, part numbers, quantities, and condition of the items you wish to sell.
   • Photos: High-quality photos of the equipment can significantly help in their assessment.
   • Contact Information: Your company details.
3. Assessment & Offer: 4D Controls will review your list and may make an offer based on market demand, condition, and their current inventory needs.
4. Logistics: If an agreement is reached, they will arrange the logistics for picking up or shipping the equipment.

Utilizing Repair Services

Beyond buying and selling, their “Repairs” service is a valuable offering for extending the life of your existing equipment.

1. Identify Faulty Part: Determine which component needs repair.
2. Contact for Assessment: Reach out to their repairs department. They will guide you on how to send in your faulty unit.
3. Diagnostic & Quote: Once they receive the item, they will diagnose the issue and provide a repair quote.
4. Repair & Return: Upon your approval, they will proceed with the repair and return the functional unit to you. This can often be more cost-effective than purchasing a new or replacement part.

By understanding these processes, businesses can effectively leverage 4D Controls for both their procurement and asset recovery needs in industrial automation.

4dcontrols.com.au Security & Reliability

When dealing with industrial equipment, especially used or surplus parts, security and reliability are paramount. Businesses need assurance that their transactions are secure and the parts they receive will perform as expected. 4dcontrols.com.au seems to address these concerns through several key aspects of their operation and website.

Website Security Measures

From a digital security perspective, a professional B2B e-commerce site like 4D Controls should employ standard security protocols.

• SSL/TLS Encryption: Look for the padlock icon in your browser’s address bar and “https://” at the beginning of their URL. This indicates that all data exchanged between your browser and their server like contact forms, quote requests, or any potential login credentials is encrypted. This protects sensitive information from eavesdropping.
• Reputable Hosting: While not directly visible, businesses of their scale typically use reputable web hosting providers that implement robust server-side security, firewalls, and regular backups to protect against data breaches and service interruptions.
• Payment Security Indirect: Since direct online purchases with immediate payment aren’t the primary method rather, it’s inquiry-based, the actual payment processing e.g., bank transfers falls under the security protocols of the financial institutions involved, which are inherently secure. For any online payment gateways they might use for quote fulfillment, these would need to be PCI DSS compliant.

Product Reliability and Quality Control

This is arguably the most critical aspect for industrial parts. Parklet.co.uk Reviews

4D Controls’ reputation hinges on the functionality of the surplus equipment they provide.

• Two-Year Warranty: This is a strong indicator of their confidence in the quality of their products. Offering a two-year warranty on used industrial parts suggests:
  • Thorough Testing: They likely have a comprehensive testing process for incoming surplus equipment to ensure it’s fully functional before being listed for sale.
  • Quality Sourcing: They probably have established relationships with reliable sources for their surplus inventory, ensuring a baseline quality.
  • Repair Capabilities: Their in-house repair services as advertised mean they can likely refurbish or repair units to a high standard, extending their lifespan and reliability.
• “Professional, Reliable, Cost Effective Alternatives”: This phrase on their homepage isn’t just marketing. it sets an expectation. Achieving reliability with used parts requires significant expertise in inspection, testing, and sometimes, refurbishment.
• Expert Knowledge: The website mentions a “dedicated team are committed to staying at the forefront of industry best practice to enable them to provide expert knowledge and outstanding service.” This implies that their staff possesses the technical understanding to correctly assess and handle complex industrial automation components.

Operational Reliability & Customer Service

• Next Day Dispatch: This promise points to an efficient logistics and inventory management system, crucial for reliability in delivering urgent parts.
• Global Reach: Shipping from both Australian and United States locations enhances their logistical reliability and ability to serve a wide customer base efficiently.
• Established Since 2005: Operating for over 15 years in a specialized industrial market is a strong testament to their sustained reliability and business acumen. Companies that are unreliable typically don’t last this long in a demanding B2B sector.

In summary, 4dcontrols.com.au appears to be a legitimate and reliable supplier within the industrial automation sector.

Their robust warranty, established history, and focus on quality control for used parts provide a strong foundation for trust for businesses looking for cost-effective automation solutions.

How 4dcontrols.com.au Stacks Up Against Competitors

Comparing 4dcontrols.com.au to its competitors involves looking at several factors: their specialization used/surplus, their product range, their warranty, and their geographical focus.

They carve out a distinct niche that balances cost-effectiveness with reliability.

Vs. New Parts Distributors e.g., Authorized Rockwell, Siemens Distributors

• Pricing: 4D Controls has a significant advantage here. By focusing on surplus and used parts, their prices are typically 30-70% lower than new, depending on the item and condition. New part distributors sell at MSRP or near it.
• Availability New vs. Obsolete: New distributors excel at providing the latest models and standard components. 4D Controls excels at providing obsolete or hard-to-find parts that manufacturers may no longer produce, which is critical for legacy systems. New distributors simply can’t help with these.
• Warranty: New parts come with manufacturer warranties typically 1 year. 4D Controls offers a two-year warranty on used equipment, which is a strong differentiator and often surpasses what many third-party used dealers offer.
• Support: New distributors often provide extensive technical support directly from the manufacturer. 4D Controls provides “expert knowledge” and direct service, but it’s a different level than manufacturer-backed engineering support.

Vs. Other Surplus & Used Parts Dealers e.g., Radwell International, Automation Direct

This is where the comparison becomes more nuanced, as they operate in the same market segment.

• Inventory Size: Large global players like Radwell International often boast a larger overall inventory due to their scale. 4D Controls, while significant, might have a more curated or focused inventory based on their sourcing channels.
• Geographical Focus: 4D Controls highlights its Australian and US dispatch points, serving these regions efficiently. Other large dealers also have global operations. For a company primarily in Australia or specific parts of the US, 4D Controls might offer faster shipping or more localized support.
• Warranty: 4D Controls’ two-year warranty is competitive, often exceeding the standard 1-year or 90-day warranties offered by some other used equipment dealers. This is a strong selling point.
• Repairs: 4D Controls offers in-house repairs, which is a value-added service. Many other surplus dealers also offer this, but it’s not universal.

Vs. Online Marketplaces e.g., eBay, Amazon Industrial

• Reliability & Warranty: This is 4D Controls’ biggest advantage over general marketplaces. On eBay, reliability and warranty vary wildly by individual seller. 4D Controls provides a consistent 2-year warranty and implies rigorous testing, significantly reducing buyer risk.
• Pricing: Marketplaces can sometimes offer lower prices, especially from individuals clearing out stock. However, this comes with a high risk of receiving faulty or incorrectly described parts.
• Support & Expertise: 4D Controls offers expert knowledge and dedicated customer service. On marketplaces, support is typically limited to the individual seller.
• Convenience: For a professional buyer needing multiple parts with assurances, 4D Controls offers a more streamlined and reliable procurement channel than piecing together orders from various marketplace sellers.

In essence, 4dcontrols.com.au positions itself as a reliable middle ground between expensive new parts and risky marketplace purchases. They offer the cost benefits of used equipment with a strong warranty and dedicated service that mitigates many of the typical concerns associated with second-hand industrial components. Their focus on specific regions AU/US and industries mining, industrial further refines their competitive edge.

Future Outlook for 4dcontrols.com.au

For a company like 4dcontrols.com.au, which specializes in surplus and used equipment, understanding these trends is key to its future outlook.

Adapting to Industry Trends

1. Rise of Industry 4.0 & IIoT: While 4D Controls deals with components, the broader trend is towards connected factories and data-driven operations. This could mean an increased demand for:
   • Modernization: Companies might seek to upgrade older PLCs or HMIs to newer, more communicative versions, potentially leading to more surplus of the older generation.
   • Integration Services: While not a core offering, understanding how their parts fit into connected systems can enhance their advisory role.
   • Increased Demand for Network Components: As factories become more networked, the need for robust communication modules which 4D Controls already supplies will grow.
2. Sustainability and Circular Economy: The focus on repairing, reusing, and recycling is gaining traction globally. 4D Controls’ business model inherently supports a circular economy by extending the life cycle of industrial components.
   • Green Initiatives: They could potentially highlight their contribution to sustainability as a unique selling proposition, attracting environmentally conscious businesses.
   • Increased Supply: As more companies adopt sustainable practices, there might be a greater willingness to sell or responsibly dispose of surplus equipment, increasing 4D Controls’ sourcing opportunities.
3. Supply Chain Volatility: Recent global events have highlighted the fragility of new part supply chains. This has increased the attractiveness of alternative sources like surplus dealers.
   • Reliable Alternative: 4D Controls can position itself as a reliable source to circumvent long lead times and supply shortages for new components. This market dynamic could lead to sustained growth.
4. Skills Gap in Maintenance: As older equipment becomes obsolete, the knowledge base for repairing it might dwindle.
   • Repair Expertise: 4D Controls’ repair services become even more valuable, as they retain the expertise to service equipment that manufacturers might no longer support.

Potential Growth Areas

• Expanding Repair Capabilities: Deepening their repair services for more complex or cutting-edge automation technologies could be a significant growth vector.
• Strategic Partnerships: Collaborating with manufacturing companies or large industrial players for managing their surplus inventory and obsolete equipment could solidify their supply chain.
• E-commerce Enhancement: While functional, continuous improvement of their online platform for better inventory visibility where feasible, enhanced search filters, and potentially a more integrated quote-to-order system could improve user experience and efficiency.
• Data Analytics: Leveraging data from their vast inventory and sales could provide insights into market demand, obsolescence trends, and pricing strategies.
• Training & Education: Offering basic training or informational content on maintaining older systems or integrating used components could add value for their customers and reinforce their expert position.

Their core business model of providing reliable, cost-effective, and warrantied surplus and used industrial automation equipment aligns with major industry trends like sustainability and supply chain resilience. Clearway.legal Reviews

By continuously adapting and potentially expanding their service offerings, they can solidify their role as a crucial resource for industrial and mining sectors worldwide.

Frequently Asked Questions

What does 4dcontrols.com.au specialize in?

4dcontrols.com.au specializes in supplying surplus and used industrial automation, control, and monitoring equipment, including PLCs, HMIs, AC/DC Drives, sensors, relays, and more.

Is 4dcontrols.com.au a legitimate business?

Yes, 4dcontrols.com.au appears to be a legitimate business, established in 2005, serving the industrial and mining sectors from locations in Australia and the United States.

Does 4dcontrols.com.au offer a warranty on its products?

Yes, 4dcontrols.com.au offers a two-year warranty on the surplus and used equipment they sell, which is a strong indicator of their confidence in product quality.

Where does 4dcontrols.com.au ship from?

4dcontrols.com.au ships parts worldwide from its Australian and United States locations.

What brands of automation equipment does 4dcontrols.com.au carry?

While the website doesn’t list all specific brands upfront, their categories suggest they carry major brands typically found in industrial automation, such as those compatible with common PLC and HMI systems.

Can I sell my surplus equipment to 4dcontrols.com.au?

Yes, 4dcontrols.com.au has a “Sell” section, indicating they purchase surplus and used automation parts from businesses.

Does 4dcontrols.com.au offer repair services?

Yes, 4dcontrols.com.au explicitly lists “Repairs” as one of their services, allowing customers to get their faulty automation equipment fixed.

How do I get a price quote from 4dcontrols.com.au?

You typically need to contact them directly via phone +61 2 4016 0268, email, or a “Request a Quote” form on their website, as prices are not listed publicly on product pages.

Does 4dcontrols.com.au offer free shipping?

Yes, the website states “Free Shipping Available,” though terms and conditions likely apply, and it’s best to confirm during the quote process. Thesportinglodge.co.uk Reviews

What is “Next Day Dispatch” at 4dcontrols.com.au?

“Next Day Dispatch” means that once an order is confirmed and processed, 4dcontrols.com.au aims to ship the items out on the next business day, minimizing lead times.

Are the products from 4dcontrols.com.au new or used?

4dcontrols.com.au primarily supplies “surplus and used” automation parts, offering them as cost-effective alternatives to new equipment.

What industries does 4dcontrols.com.au serve?

They primarily serve the Australian industrial and mining sectors, though their global shipping implies service to other industrial clients worldwide.

How long has 4dcontrols.com.au been in business?

4D Controls was established in 2005, meaning they have been operating for over 15 years in the industrial automation supply market.

What are the main categories of products available?

Main categories include PLC Power Supplies, PLC Processors, PLC Communication Modules, HMI & Operator Interface, AC Drives, DC Drives, Sensors, Relays, Contactors, and Circuit Breakers.

Can I track my order from 4dcontrols.com.au?

While not explicitly stated for every order, reputable suppliers with “Next Day Dispatch” typically provide tracking information once an item ships.

It’s advisable to confirm during the order process.

How does 4dcontrols.com.au ensure the quality of used parts?

Their two-year warranty strongly suggests they implement rigorous testing and quality control processes for all incoming and outgoing surplus equipment.

Does 4dcontrols.com.au offer technical support?

The website mentions a “dedicated team committed to staying at the forefront of industry best practice to enable them to provide expert knowledge and outstanding service,” implying technical support for their products.

Is 4dcontrols.com.au suitable for small businesses or individuals?

While their primary focus is industrial and mining sectors B2B, individuals or smaller businesses needing specific automation components might find their offerings suitable, especially given the cost-effectiveness of used parts. Altfragrances.com Reviews

What are the payment options for 4dcontrols.com.au?

Typical B2B payment options for industrial suppliers include bank transfers EFT/wire, and potentially credit accounts for established businesses.

Specifics should be confirmed during the quote process.

How does 4dcontrols.com.au help with obsolete parts?

They provide alternatives for older or obsolete parts, which is crucial for companies operating legacy systems where new components are no longer manufactured or readily available.