Based on checking the website 2gosoftware.eu, it appears to be a legitimate online retailer specializing in software licenses.
The platform presents itself as a “software specialist,” offering a range of products from cybersecurity solutions like antivirus and VPNs to productivity suites such as Microsoft 365 and multimedia tools like Adobe Creative Cloud.
With a focus on customer service, installation support, and a reported 30-day return policy, 2gosoftware.eu aims to provide not just software but also guidance on its proper use, distinguishing itself through problem-solving rather than just transactional sales.
The site also highlights its positive customer feedback, citing over 35,000 reviews and an average rating of over 4.5 out of 5 stars on platforms like Trustpilot and Google.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Understanding 2gosoftware.eu’s Core Offerings
2gosoftware.eu positions itself as a comprehensive hub for various software needs, catering to both individual consumers and businesses.
Their product range extends beyond basic operating systems, delving into critical areas like digital security and professional productivity.
This breadth suggests a strategy to become a go-to source for essential digital tools.
Software Categories Available
The website prominently features several key categories of software, reflecting common user demands.
- Antivirus and Security Software: This is a major focus, featuring products from well-known brands like Bitdefender, Norton, McAfee, and Acronis. Given the rising tide of cyber threats, this emphasis is a smart move, addressing a fundamental need for online protection. They offer various tiers, from basic antivirus to comprehensive total security suites with cloud backup and identity monitoring.
- Microsoft 365 and Office Products: A cornerstone for productivity, Microsoft 365 subscriptions Single, Family, Business Standard are heavily promoted. This includes access to applications like Word, Excel, PowerPoint, Outlook, and OneDrive cloud storage. For businesses, this means streamlined operations and collaboration.
- Multimedia and Creative Software: For those in creative fields or with a hobby in content creation, 2gosoftware.eu offers products like Adobe Creative Cloud specifically highlighting Adobe Foto-Abo 1 TB and mentions Corel products. This caters to graphic design, video editing, and photo manipulation needs.
- Operating Systems and Virtualization: While Windows licenses are available, the site also specifically highlights “Windows auf Mac” solutions, indicating they cater to users who need to run Windows environments on Apple hardware, likely through virtualization software like Parallels.
- Cloud Storage and VPNs: Alongside traditional software, cloud storage solutions like Jottacloud Personal Unlimited and VPN services like NordVPN are bundled or sold separately. This addresses the growing need for secure data storage and private internet access.
Brands Partnered With
The site displays a strong lineup of reputable software brands, which adds a layer of credibility.
- Microsoft: A dominant player in productivity and operating systems.
- Adobe: The industry standard for creative software.
- Bitdefender, Norton, McAfee: Leading names in cybersecurity.
- Acronis: Known for backup and data recovery solutions.
- NordVPN: A popular choice for virtual private networks.
- Jottacloud: A cloud storage provider.
- Corel: Another significant player in creative software.
The presence of these established brands suggests that 2gosoftware.eu is sourcing legitimate licenses, which is crucial for consumer trust in the digital software market.
Customer Experience and Support System
A critical aspect of any online retailer, especially for digital products that might require installation or troubleshooting, is the customer experience and support infrastructure.
2gosoftware.eu seems to prioritize this by offering various support avenues and emphasizing post-purchase assistance.
Installation and Configuration Services
One unique selling proposition highlighted by 2gosoftware.eu is their offer of installation and configuration services. Americanwaymovers.com Reviews
- Beyond the Sale: Unlike many online key retailers who simply provide a license key and leave the user to figure out the rest, 2gosoftware.eu states, “If you want, install and configure your software, for example, via our installation service.” This is a significant value-add, particularly for less tech-savvy users or businesses looking for a hassle-free setup.
- Ensuring Proper Use: They emphasize, “This way, we not only ensure the right security software, but also perfect security with all settings as they should be.” This suggests a commitment to ensuring the software functions optimally and provides the intended benefits, rather than just selling a product. For complex security suites, correct configuration is paramount to effective protection.
Customer Service Availability
Accessibility of support staff is another key factor in customer satisfaction.
- 7-Day Support: 2gosoftware.eu states, “Our software specialists are there for you: 7 days a week.” This level of availability is quite good for an online retailer and indicates a commitment to resolving customer issues promptly, even on weekends.
- Quality Support Promise: They explicitly state, “From us you can not only expect top quality in software, but also top quality in support.” This promise sets a high expectation for their customer service interactions.
Return Policy and Guarantees
Clear policies regarding returns and guarantees build consumer confidence.
- 30-Day Return Policy: The website prominently advertises a “30 Tage Rückgaberecht” 30-day return policy. This is a standard and consumer-friendly timeframe for software, allowing users to evaluate the product and request a refund if it doesn’t meet their expectations or has compatibility issues.
- “Versprechen zum Einbau” Installation Promise: While not detailed, this likely refers to their commitment to assisting with installation, reinforcing their service-oriented approach. It implies they stand behind their ability to get the software working correctly for the customer.
Pricing Strategy and Value Proposition
In the highly competitive software market, pricing is often a major differentiator.
2gosoftware.eu appears to balance competitive pricing with added value through services.
Competitive Pricing Claims
The website frequently mentions “Große Auswahl, kleine Preise” Large selection, small prices and showcases various products with seemingly attractive price points.
- Examples: Products like Norton Security Deluxe for €14.99 or McAfee Total Protection for €12.95 for 3 devices/1 year appear to be aggressive pricing compared to direct manufacturer pricing, especially for multi-device licenses. Microsoft 365 subscriptions also seem competitively priced.
- Bundles and Discounts: The “Adobe Foto-Abo 1 TB + NordVPN Standard | 1 Jahr” bundle and “Jottacloud Personal Unlimited + Norton 360 Deluxe” suggest they offer bundled deals, which often provide better value than purchasing individual licenses separately. This is a common strategy to increase average order value while appealing to cost-conscious consumers.
Value Beyond Price
While competitive pricing is a draw, 2gosoftware.eu emphasizes value beyond just the cost of the software.
- Consultation and Guidance: Their claim, “Every day we advise consumers to buy the right product, but above all to use it in the right way,” points to a consultative approach. This suggests they are not just order-takers but want to ensure customers get the most out of their software. This aligns with their “problem-solving” philosophy.
- Installation Support as Value-Add: As discussed, the installation and configuration service is a significant value-add, especially for users who might struggle with technical setups. This reduces the friction associated with new software adoption.
- Long-Term Customer Relationship: Their statement about “solving problems instead of just selling a product and stopping after the deal is done” indicates a desire to build long-term relationships with customers, fostering loyalty through ongoing support and expertise.
Legitimacy and Trust Indicators
In the online software market, where scams and unauthorized resellers are unfortunately common, establishing legitimacy is paramount.
2gosoftware.eu employs several strategies to build trust with potential customers.
Company Information and Location
Transparency about a company’s physical presence and legal details is a strong indicator of legitimacy. Strivemotors.co.uk Reviews
- Netherlands-Based: The website states, “We are a serious company based in the Netherlands.” This provides a clear geographical location, which can be verified.
- Contact Information: They assert, “You can find all information about the company and how you can contact us if you click on this link.” Providing easily accessible contact details phone, email, physical address is crucial for customer trust and compliance with e-commerce regulations.
Customer Reviews and Ratings
Social proof through customer feedback is a powerful trust indicator.
- High Volume of Reviews: 2gosoftware.eu prominently features “Basierend auf 35.856 Bewertungen” Based on 35,856 reviews at the top of their page. This sheer volume suggests a high number of transactions and active customer base.
- Average Rating: They claim an average rating of “over 4.5 out of 5 stars” from “over 500,000 customers” a different, larger number mentioned later on the page, suggesting overall reach beyond just website reviews. This high average rating, if genuine, speaks volumes about customer satisfaction.
- External Review Platforms: Crucially, they direct users to external, independent review platforms: “Sieh dir unsere Bewertungen auf Trustpilot oder bei Google an.” This willingness to let customers verify their reputation on third-party sites like Trustpilot, known for its rigorous review verification processes, significantly boosts credibility.
- Trustpilot Integration: The “Trustpilot” logo and implicit link on their site reinforce this transparency.
Secure Payment Options
The display of trusted payment card logos though not explicitly listed in the provided text, “Zahlungskarten” implies a selection of popular payment methods is another trust signal.
Using recognized payment gateways helps assure customers that their financial information is handled securely.
Addressing Business and Enterprise Needs
While catering to individual consumers, 2gosoftware.eu also seems to have a distinct focus on the business segment, recognizing the unique software requirements and scale involved for organizations.
Dedicated Business Desk
The website mentions a “Business Desk” specifically tailored for corporate clients.
- Specialized Support: “Der Business Desk von 2GO Software hilft deinen Mitarbeitern bei der Installation und Nutzung ihrer Software.” This indicates specialized support personnel or teams dedicated to handling the complexities of business software deployment, licensing, and user management. For a business, this means getting tailored assistance rather than generic consumer support.
- Installation Assistance for Teams: The emphasis on helping “your employees” suggests they understand the need for efficient rollout across multiple users within an organization.
Cost Savings for Businesses
One of the primary motivations for businesses to purchase software from third-party resellers is often cost efficiency.
- “Erhebliche Einsparungen” Significant Savings: 2gosoftware.eu explicitly states, “Unternehmen können durch den Kauf von Lizenzen bei 2GO Software erhebliche Einsparungen bei ihrer Software erzielen.” This is a strong selling point for businesses looking to optimize their IT budget. These savings can arise from bulk licensing, competitive pricing, or special business-tier offerings.
Maximizing Productivity and Security for Enterprises
Beyond just selling licenses, the goal for businesses is often to maximize their operational efficiency and security posture.
- Problem-Solving for Businesses: “Mit einem Antivirusprogramm bekommst du mehr Sicherheit und mit Microsoft 365 kannst du produktiver arbeiten. Also eine Problemlösung, sowohl für Verbraucher als auch für Unternehmen.” This reiterates their problem-solving philosophy, extending it to the business context.
- Maximizing ROI on Software: “Wenn du das Beste aus der Lizenz herausholst, sorgen wir dafür, dass deine Mitarbeiter das Beste aus sich herausholen. Maximale Produktivität, maximale Sicherheit.” This statement directly links their services to tangible business outcomes: increased productivity and enhanced security, implying they help businesses leverage their software investments to the fullest.
- Partnership Approach: The phrase “Gemeinsam mit deinen Mitarbeitern sorgen wir für maximale Ergebnisse in deinem Unternehmen” suggests a collaborative approach, positioning 2gosoftware.eu as a partner in a business’s digital transformation rather than just a vendor.
Educational Content and Resources
A good online retailer often goes beyond just selling products and provides valuable information to its audience.
2gosoftware.eu features a blog, which serves as an educational resource.
The 2GO Software Blog
The blog section is prominently displayed and offers articles on various software-related topics. Dragondetecting.com Reviews
- Informative Articles: The titles listed suggest practical advice and explanations for common software concepts:
- “What is PC optimization software and why is it so useful?”
- “What is anti-tracking and why do you need it?”
- “Mobile security: indispensable in modern security software”
- “What is anti-phishing? This is how it protects you from online scams.”
- “What is browser security and how does it protect you online?”
- “What is identity monitoring and how does it work?”
- “What is cloud backup? How to prevent important files from being lost?”
- “What is password management and why is it so important?”
- “What is AVG AntiTrack and what can you do with it?”
- “What is AVG VPN and why should you use it?”
- Answering Common Questions: Several of the FAQ items on the homepage directly refer users to blog articles for more detailed answers, for example, “Which version of Microsoft 365 should I choose?” and “How can I choose the best antivirus software?” This strategy positions the blog as a useful resource and directs traffic to content that can help users make informed purchasing decisions.
- Building Authority: By providing expert-level content, 2gosoftware.eu can establish itself as an authority in the software space, building trust and credibility with its audience beyond just product sales. This also helps with SEO, attracting organic traffic from users searching for information related to software.
Final Assessment: Strengths and Considerations
Based on the provided homepage text, 2gosoftware.eu presents itself as a robust and customer-centric online software retailer.
Strengths Identified
- Broad Product Range from Reputable Brands: Offers a comprehensive selection of software from industry leaders, covering security, productivity, and creative needs.
- Strong Customer Service Focus: Emphasizes post-purchase support, including installation and configuration services, which is a significant differentiator. Their 7-day availability is commendable.
- Transparent and Positive Customer Feedback: Actively promotes high volumes of positive reviews and directs users to independent platforms like Trustpilot for verification, building strong social proof.
- Competitive Pricing with Added Value: Aims to offer attractive prices while providing value-added services like expert consultation and installation support.
- Dedicated Business Solutions: Caters specifically to enterprise needs with a “Business Desk” and promises of cost savings and maximized productivity.
- Educational Content: Maintains a blog with informative articles, positioning itself as an expert and providing valuable resources to customers.
- Clear Policies: Mentions a 30-day return policy, which is standard and consumer-friendly.
Potential Considerations Based solely on homepage text limitations
- Specifics of “Installation Service”: While offered, the exact scope, cost if any, and process of the installation and configuration service are not detailed on the homepage. Further information would be beneficial for clarity.
- International Reach: While they are based in the Netherlands, the text doesn’t explicitly detail their shipping policies or service availability for customers outside of this region or German-speaking countries.
- Depth of Blog Content: While titles are promising, the actual depth and quality of the blog articles would need to be assessed by direct review.
- Verification of Review Numbers: While impressive, directly verifying the exact number of reviews across all platforms 35,856 vs. 500,000 customers would require external checks. However, directing to Trustpilot and Google is a good step.
Overall, 2gosoftware.eu appears to be a legitimate and professional software reseller that prioritizes customer support and value beyond just the transaction.
Their emphasis on problem-solving, coupled with competitive pricing and a strong array of reputable brands, positions them well in the market.
Frequently Asked Questions
What is 2gosoftware.eu?
Based on checking the website, 2gosoftware.eu is an online retailer based in the Netherlands specializing in selling a wide range of software licenses, including cybersecurity solutions, productivity suites like Microsoft 365, multimedia software, and operating systems, for both individual consumers and businesses.
Is 2gosoftware.eu a legitimate company?
Yes, based on looking at the website, 2gosoftware.eu presents itself as a legitimate company, stating it is based in the Netherlands and directing users to external review platforms like Trustpilot and Google where they showcase positive customer feedback.
They also provide contact information on their site.
What kind of software does 2gosoftware.eu sell?
2gosoftware.eu sells various types of software, including antivirus and internet security software e.g., Bitdefender, Norton, McAfee, Microsoft 365 and Office products, Adobe Creative Cloud for multimedia, operating systems like Windows and Windows on Mac solutions, cloud backup, and VPN services.
Does 2gosoftware.eu offer installation services?
Yes, 2gosoftware.eu explicitly states that they offer an installation and configuration service to help customers set up their purchased software correctly, ensuring optimal functionality and security.
How are 2gosoftware.eu’s prices compared to other retailers?
Based on looking at the website, 2gosoftware.eu claims to offer “small prices” and competitive deals, often highlighting bundles and discounts that suggest good value, especially for multi-device or annual subscriptions.
What is 2gosoftware.eu’s return policy?
2gosoftware.eu offers a 30-day return policy “30 Tage Rückgaberecht”, allowing customers to return software within this period if they are not satisfied. Jobhire.ai Reviews
How can I contact 2gosoftware.eu’s customer support?
According to their website, 2gosoftware.eu’s software specialists are available 7 days a week for customer support, and they promise “top quality in support.” Specific contact methods phone, email would typically be found in their contact section.
Does 2gosoftware.eu sell software for businesses?
Yes, 2gosoftware.eu has a dedicated “Business Desk” and offers software solutions specifically tailored for companies, promising “significant savings” on licenses and assistance with installation and use for employees.
What do customer reviews say about 2gosoftware.eu?
The website prominently displays positive customer feedback, stating “Based on 35,856 reviews” and an average rating of “over 4.5 out of 5 stars” from over 500,000 customers, and encourages users to check their reviews on Trustpilot and Google.
Are the software licenses from 2gosoftware.eu genuine?
While the website doesn’t explicitly detail its sourcing, the presence of major, reputable brands Microsoft, Adobe, Norton, Bitdefender and positive reviews on independent platforms suggest that they are providing genuine software licenses.
Does 2gosoftware.eu offer cloud storage solutions?
Yes, 2gosoftware.eu offers cloud storage products, such as Jottacloud Personal Unlimited, sometimes bundled with other security software.
Can I buy VPN services from 2gosoftware.eu?
Yes, 2gosoftware.eu offers VPN services, such as NordVPN, sometimes as part of a bundle with other software like Adobe Creative Cloud.
Does 2gosoftware.eu have a blog?
Yes, 2gosoftware.eu maintains a blog section featuring articles on various software-related topics, such as PC optimization, anti-tracking, mobile security, anti-phishing, and password management.
How does 2gosoftware.eu help choose the right software?
2gosoftware.eu positions itself as a “product specialist” that advises consumers on buying the right product and, more importantly, using it correctly.
Their blog also provides guides, such as choosing the best antivirus or Microsoft 365 version. Buildrwealth.com Reviews
Does 2gosoftware.eu sell Microsoft Office products?
Yes, 2gosoftware.eu sells various Microsoft Office products, including different versions of Microsoft 365 e.g., Single, Family, Business Standard.
Are the software licenses from 2gosoftware.eu subscription-based or perpetual?
Based on the products listed e.g., Microsoft 365, Acronis True Image 2025 | 1 Year, Bitdefender Total Security 2025 | 1 Year, many of the software licenses appear to be annual subscriptions. Perpetual licenses, if available, would be specified for individual products.
Does 2gosoftware.eu sell antivirus software for Mac and mobile devices?
Yes, based on product descriptions like “Bitdefender Total Security 2025 | 10 Geräte | 1 Jahr | Windows – Mac – Android – iOS,” 2gosoftware.eu offers security software compatible with various operating systems, including Windows, Mac, Android, and iOS.
What payment methods does 2gosoftware.eu accept?
While not explicitly detailed in the provided text, the mention of “Zahlungskarten” payment cards suggests they accept common credit and debit card payments.
Does 2gosoftware.eu offer bundles for software?
Yes, 2gosoftware.eu advertises “Rabatt-Bundles” discount bundles and shows examples like “Adobe Foto-Abo 1 TB + NordVPN Standard” and “Jottacloud Personal Unlimited + Norton 360 Deluxe,” indicating they offer combined software packages.
How does 2gosoftware.eu ensure customer satisfaction beyond the sale?
2gosoftware.eu states that they believe in “solving problems instead of just selling a product and stopping after the deal is done,” implying a commitment to ongoing support, proper installation, and ensuring customers get the most out of their software.
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